Stonewood Kitchen & Bath

Unprofessional and unreliable. I called for an estimate and the person on the phone was not helpful at all and sounded like she was wondering why i called. I scheduled for a estimate for Thursday with no appointmen time or range. They never showed and the phone lines were busy. They called that Saturday asking can they come.

Critical: Professionalism, Punctuality, Responsiveness
Do not pay up front. Dishonest. They will not complete the work on time as promised. Excuse after excuse like “they need to polish the granite” when the process takes an hour for the few small backsplash pieces we have left. Next stop, Better Business Bureau.
Service: Worktops

Critical: Professionalism, Punctuality, Quality, Value
DO NOT USE! I just got done filing a BBB complaint. They damaged our ceiling and are now denying it. Damaged our quartz upon install and aren’t willing to make it right. TERRIBLE SERVICE

I will say, my quartz countertops look amazing!! I did not like that we had to remove the old countertops and unhook the old plumbing and had to have it reconnected, however Lowe's does something similar. Only difference is they have a contractor that will do the plumbing but it is an extra fee and they will remove the countertops...guess that's the extra charge of using Lowe's or Home Depot. May have been worth the extra fee.

Horrible company, work, customer service, and professionalism!!!!! I give them a negative 10 stars. The installers install my countertops how they wanted to instead of what I requested and paid for. They scratched my brand new floors moving the refrigerator, which I don’t understand why they touched my Refrigerator they were here to install countertops, then lied about it and Stonewood refuses to take any responsibility. Court is next! I will never spend my money with this poor excuse for a company again!

Positive: Punctuality, Quality, Value
These guys are the best!! They did my cabinets and countertops saved me a ton of money that I was able to put into my remodel. I would 100% recommend them to anyone.
Services: Worktops, Remodelling

COMPANY DOES NOT STAND BEHIND ITS WORK! Just purchased a home where Stonewood Kitchen & Bath had installed granite countertops in 2018. The countertop was installed incorrectly without any support for the overhang which is up to 15”. After calling & explaining the situation and asking them to fix the safety issue they had created I was told to go out and buy support posts & install them myself. I guess if the countertop breaks off & injures myself or my children I’ll see them in court.

I can only gave three stars as of now because I haven't seen their work yet,we paid for the installation and will be waiting for the call to install. They don't dispose of the old countertops and they don't do any plumbing either so make sure you have someone do the plumbing portion of the work before the actually go do the work! I'll give another review when the work is completed!!...

I used Stonewood K&B for (2) very large vanities, and I was very pleased with the products I chose. The cabinetry consists of solid wood construction throughout, with dovetail joints, and soft close drawers and doors. Overall, “excellent” quality and finish. The surface I chose was quartz, and it looks beautiful. Overall, you cannot beat the value of the product you receive. I would definitely recommend Stonewood K&B for your kitchen or bath remodeling needs.

First time installers came out one of the pieces had broken. Stonewood made it right and fixed it. We are very happy with our new counters and they turned out better than expected. Installers did an awesome job and were very professional. Can't beat their prices!

The customer service is excellent and the owners daughter designed a perfect kitchen. The installers where on time and did an excellent job. If you want the best quality for the price look no further.

I had Stone Wood kitchen and bath come out to my house to measure for new granite countertops. The man they sent out to do the measurements was very rude and impatient. When he tried to take the new sink out of the cabinets he didn't unhook the drain pipes. This is the best part while he was at my house we went in my backyard and urinated in front of my girlfriend and neighbor.

When I called the company to complain they said they would give him a warning. They have done nothing to try and make the situation better and now they have my new sink and the sink template and they're refusing

DO NOT GO HERE!!!! Employees are very rude and sarcastic and take customers as a joke. If you ask them a question they will literally laugh in your face like you're an idiot then start talking to each other in their language giggling. It's obvious they are talking bad. Spend your money elsewhere they just want the business but not to help. Spare yourself.

I purchased my kitchen cabinets from stonewood back in 2017 and am still completely satisfied with my purchase. You will be hard pressed to find a better price for wood (not particle board) cabinets with soft close. The owners were respectful to me when I was choosing my cabinets and the installers were great to work with. We chose a granite slab from Rock Solid since we fell in love with a slab at the site. I bought a bathroom vanity and granite top recently that I installed myself and was very pleased with the outcome.

We had a great experience with Stonewood!!
The kitchen came out PERFECT! Thank you Stonewood you guys did a fantastic job! We can't wait to see how the bathrooms will look! Great Job and a Great price!

Wow. If there were zero stars that would be the better option. Needless to say I should have read the reviews for this place before choosing to work with Stonewood. Customer service is a concept that this company does not understand. After clearly making an error in our granite installation (literally putting two different colored pieces together on one counter with an obvious seam down the middle of the sink) and then lying by claiming that they used the slab that we picked out (even though numerous granite professionals have concluded that there is no possible way those pieces could even be from

Im surprised about all of the bad reviews of this company. I ordered kitchen and bathroom cabinets as well as a counter top from them. I thought they did an excellent job with a reasonable price compared to the other companies in the neighborhood.

They hide behind broken English and try to rip
you off. Came to my house and quoted me a price for kitchen and bathroom that I approved. When they did the work they didn't realize they would need to remove old counter top??? They wanted to charge more and do less work than quoted. Not worth your time or money.

Update- they will also throw away your sink if you don't tell specifically tell them not to throw it away. I truly hope they go out of business. Please do your part by using anyone else. Your neighbor can most likely do you better than these people.

Estimator came 2 days later and i got estimate in 30 days. if i got kitchen from them maybe it will be ready in 2 years and installed in next 5.

If there were 0 star I would give it to them. Call 3 times asking about price and selection and I was told different prices on each call. The first 2 times they told me they would call me back and never did. Finally drove to the store and the same granite the told me was 15.99/sq ended up being 27.99/sq. Then I finally picked a color and only wanted material for my contractor and they tried to charge me a cut fee per slab. OMG! Wasted my time, gas, energy, and this was a big ole bait and switch. Definitely go to panda, or global home decor for cheap granite and countertops. They all have poor service