Chandler-Ham
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Chandler-Ham
Chandler/Ham, Inc. is a Fremont, CA company founded in 1979 on the belief that a successful business is the result of professional people providing a professional product. Because of this, Chandler/Ham has distinguished itself as a trusted partner to homeowners, business owners, home buyers, and real estate agents in evaluating and maintaining the reliability and integrity of thousands of Bay Area roofs.

Chandler/Ham provides time-tested expertise in the repair and replacement of a variety of roof systems, including: concrete tile, wood shake, high-end composition shingle and modified torch down for flat and low-slope roofs. As a full-service and licensed contractor, we also provide the installation of gutter, sun tunnel and attic ventilation systems.

All estimates for reroofs and repairs are free of charge. Complete written roof inspection reports, suitable for real estate transactions, are also available for a reasonable fee. Requests for both may be made online or by calling our office.
Services
Since 1979, Chandler/Ham has been a trusted partner to Real Estate professionals and homeowners in real estate transactions. Chandler/Ham provides written Roof Inspection Reports to satisfy both lender requirements and buyer concerns, and continues to be the company of choice for many respected and successful Real Estate agents.
Cedar shakes offer a natural look with a lot of character. Because of variations in color, width, thickness, or cut of the wood, no two shake roofs will ever be the same. Wood offers some energy benefits, too: it helps to insulate the attic, and it allows the house to breathe, circulating air through the small openings under the felt rows on which wooden shingles are laid.
Inspection is of the roofing materials and their application only; it does not cover structural or engineering problems; it does not cover the gutter or down spout system unless otherwise noted; it does not cover any dry rot, termite or infection problems. A roof inspection is our opinion and is based on information provided and a visual inspection of accessible areas only.
Reviews (20)
Pablo P.
Pablo P.
Jan 06, 2021
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Had them do a pre-purchase roof inspection based on referral from realtor. We should have picked our own inspector. They seemed to have a missed a bunch of stuff and we also learned (later) that they don't do gutters so it turns out no one looked a the gutters. I think that's kinda strange because gutters are an integral part of a roof system.
Lois C.
Lois C.
Dec 29, 2020
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Have used Chandler Ham for years and years in my real estate business, they are always there for me and do an excellent job - I had them install a new roof for me years ago and everything was perfect. The continue to amaze and impress me with the professionalism
R. P.
R. P.
Aug 01, 2020
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We were referred by a friend to Chandler Ham. Best service ever. Quality products to choose from. Clear contract. Easy to understand. The crew was great. Fast work. Friendly and customer service oriented. Highly recommended!
Pamela S.
Pamela S.
Jun 24, 2020
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I called 3 THREE times to try and get an appointment for a quote on a roof repair. I was told each time Gxxx Hxx sets his own schedule and would get back to me. NADA. If they can't follow up with making an appointment I sure don't want them on my roof.
EXCEPTIONALLY POOR CUSTOMER SERVICE.
Michelle R.
Michelle R.
May 26, 2020
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I've had Chandler Ham perform several roof inspections for me and my clients have all been happy with their inspections and their repair work. I was referred by a few other agents in my office who are all top producers in the area and they were all very happy with them too. I haven't used another roofing company since I first used them for Sellers and Buyers.
Jane T.
Jane T.
Nov 22, 2019
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Chandler roofing was highly respected also recommended by the real estate agent to me, it was a very pleasure experiences meeting the roof inspector, he's above professional, spoke to office lady-Angelee multiple times, she's friendly also very very helpful too, thanks to Technician-Mike's good repair jobs.

if anyone looking for quality honest roofing company, please check Chandler, I 100% recommended.
Sujata K.
Sujata K.
Dec 12, 2017
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Very bad experience . I have been trying to schedule roof repairs since October of this year. I followed up with several phone calls and emails to get a quote. It has now been 6 weeks since I faxed the signed contract. The roofers were supposed to come in on Saturday 12/9. Today is Tuesday 12/12 and still no word. The front desk never returns phone calls and emails. I have called twice in the past 24 hours. The front desk cannot tell me when the roofers will show up.
Sanjit M.
Sanjit M.
Oct 10, 2017
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I used them for my roof inspection in 2010 and they were great. I used them again in 2012 to help with a leak repair, everything seemed fine until I noticed the same interior cracking.
I waited months (about 8) for them to pull the file and try to get someone out to look at it, but nothing ever happened. With family, and life I forgot about it...we didn't get that much rain...

After our 2016/17 rain I had them come out and look at another area and I wanted them to look into what happened from 2012. Looking at my communications with them I have been patiently waiting for them since March 2017
J. S.
J. S.
Jun 08, 2017
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We contacted Chandler Ham for a quote on a new roof. We decided to go use them for the project and we called to get a contract. It took several calls and the office assistant was always the go between for the Contractor Gary. We wee told the job would be scheduled in 6-8 weeks. Months have gone by and no response or acknowledgement from this company. My husband and I both called or emailed multiple times trying to confirm a construction window. We always received promises from the office assistant that Gary would call or email, "you're next on the list" etc. We never heard from Gary
Kelly Y.
Kelly Y.
Feb 10, 2017
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I had issues with scheduling and general communication before the job. I spoke with Gary Ham regarding the initial quote, which was fair, and was impressed with his professionalism. However, the ladies who work in the office were hit-and-miss, failing to return phone calls or answer e-mails. After waiting 8 weeks, only by chance did I learn on a Friday that they would begin work replacing my roof on the following Tuesday.

That said, the workmanship was great. Tuesday morning, his crew arrived and got right to business. They didn't dawdle. 3 days later, I had a new roof. They mostly
Frank T.
Frank T.
Jan 06, 2016
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We bought a house that required repair on an old roof prior to closing. CH did the work. Now it started raining we found a few leaks. They were very responsive and came out same day to fix the leaks. We will likely use them to do a more permanent fix to the old roof.
John M.
John M.
Nov 10, 2015
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They inspected a roof on a house i recently purchased and gave it a passing grade (were hired by the agent). The roof is towards the end of it's service life but still in good condition. a month after the close we had our first big rain in a year and it leaked. The inspection came with the usual disclaimer but i called after the leak and Gary came out early on a Saturday morning just two days after i called and located the source of the leak within a few minutes (it's a built-up roof with gravel, there's no way an inspector could have found the hole without knowing where the leak
Ken C.
Ken C.
May 29, 2015
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The original owner of our house had roof repair done by this company in the summer of 2014. In February 2015, we've discovered significant mold damage that costed almost 10,000 dollars in total for remediation. After a detailed roof inspection by another company, we've discovered that some of the roof damages chandler ham claimed to have fixed was fixed improperly and allowed water to seep through. Furthermore, some faulty tiles REMAINED to be faulty in part contributing directly to the leak. We highly recommend against this company because of their poor quality of roof repair.

I would
Big C.
Big C.
Apr 11, 2014
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Please be aware of this contractor. We got quoted one price and got charged 50% more at the end. They just said it's in the contract. I have been extremely dissatisfied with the service.
Travis B.
Travis B.
Nov 22, 2013
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We just had these guys out to do an inspection of a roof on a house we intend to buy. The inspector did not walk onto the main section of the roof, claiming he could 'see it from here'. We asked that he place a light weight sheetmetal cap back on a roof jack that had come off in a windstorm last night, and he refused to do so. He was at the jobsite for only a few minutes, and provided us with no service or information worth having. Very disappointing.
Peter M.
Peter M.
Oct 12, 2013
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Chandler Ham has done minor work on our wood shake roof on two occasions. Both times they were responsive and did good work at a fair price. Highly recommended.
Al B.
Al B.
Jan 31, 2013
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We were recommend this company for a roof inspection and some gutter work on a new house we were purchasing. Roof inspection undertaken at a good price. First rain of through season had water coming through our ceilings. Thankfully the roofer found the problem straight away and resolved it...chandler ham had missed a huge slit on the felt and a flashing missing which left a big hole on a vent. They also passed the gutter work to a third party contractor....who was probably the rudest people i have ever had to deal with. Of course on pointing this out to chandler ham it is of course not their problem
Moses W.
Moses W.
May 18, 2012
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I was lead by a reference. they installed roof and downspout. But they did not complete the work connect downspout to ground. I contacted them via email and phones. They never responsed. Later, I found that they did not finish work on roof. I need to spend extra money to fix them. I will never recommend them to my friends.
Zee K.
Zee K.
Mar 28, 2012
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One of our friends recommended them for our roof. We found their price quote reasonable and detailed. Gary, the owner, is a very professional person to work with. They were fast, efficient and finished the work as promised. They followed all the paperwork required by our city and the permit was approved without any issue. We are very pleased with our roof and would recommend Chandler Ham highly.
Rgp V.
Rgp V.
Sep 16, 2011
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We had our roof done by Chandler ham in Jan 2011. in september 2011 we had some funky developments with shingles in a small area and requested Chandler ham to look into it since there is warranty. Had to call a couple of times, but then Rob, came by , took a look & explained it was because the gutter was separating- confirmed that the shingles were ok and he put in a few nails to attach the gutter back to roof even though we hadn't engaged them to change the gutters at time of putting the roof. Thank you Rob & Chandler Ham.