Our shop is conveniently located in the city of Fredericksburg at the corner of Dixon Street and Lansdowne Rd. Office hours are Monday - Friday 9 AM - 5 PM. Whether you're picking up a replacement part, dropping off your appliance for service, or requesting a in home repair, our skilled technicians and our friendly office staff are ready to help.
Before you call us, there are things that you can do yourself. Take a look at our list of helpful tips on keeping your appliances working at peak performance. Even the best appliances may need some care from time to time. Enter the details of your request here and someone from our service department will contact you.You will receive an email confirming your request. For a limited time, receive $10.00 off your next repair labor only.
Before you call us, there are things that you can do yourself. Take a look at our list of helpful tips on keeping your appliances working at peak performance. Even the best appliances may need some care from time to time. Enter the details of your request here and someone from our service department will contact you.You will receive an email confirming your request. For a limited time, receive $10.00 off your next repair labor only.
Services
Raytech Appliance Service, is a family owned and operated business offering prompt service and affordable prices in the Fredericksburg, VA area. Our mission is to provide homeowners with an elite level of customer service that reflects our extensive industry knowledge. Our trained technicians will show up promptly to your home at a convenient time for you.
Reviews (10)
Susan M.
Dec 13, 2021
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My oven igniter burned out this weekend so I called Raytech hoping for a miracle. The scheduling agent advised I was lucky since they had a cancellation and the techs were in my area. They called five minutes later and said they were on their way. Before I could even get my dog outside they pulled into the driveway. They quickly diagnosed the issue and had the needed part with them! It was less than an hour from the time of my call to the time they cleaned everything up and were out the door. The price was less than I expected. WOULD ABSOLUTELY RECOMMEND!!
Sylvia Brown
Nov 22, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Outstanding service received. I would not use anyone else for appliance repairs. Always arrived on time, cleaned up after the work was done. Courteous, professional and friendly.
Services: Repair dishwasher, Repair stove / cooktop
Outstanding service received. I would not use anyone else for appliance repairs. Always arrived on time, cleaned up after the work was done. Courteous, professional and friendly.
Services: Repair dishwasher, Repair stove / cooktop
Randall Arnold
Nov 18, 2021
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Critical: Professionalism, Punctuality
Called for repair, told operator what problem was and gave codes on machine. Service tech showed without part and I wound having to wait two weeks for repair. Service manager charged me for two visits instead of getting it all done in one shot and tried to flim-flam me on what needed to be done. Never use them again.
Service: Repair dishwasher
Called for repair, told operator what problem was and gave codes on machine. Service tech showed without part and I wound having to wait two weeks for repair. Service manager charged me for two visits instead of getting it all done in one shot and tried to flim-flam me on what needed to be done. Never use them again.
Service: Repair dishwasher
Vitra Brijbassie
Nov 14, 2021
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Raytech is not in the business of professionally interacting or working with customers. I had to wait months for them to come out to replace a cooktop which they then broke and refuse to be accountable for. Kerry at Customer Service was never pleasant in any of the four interactions I had with her. Preston the service technician had to use his phone to figure out how to do the repair and Ray the owner told me I was better off with three burners working when his company came out than the two I had previously. He also told me I had other choices so if you can find another choice do not use Raytech
Jane Allen
Oct 23, 2021
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Brendan Clancy
Oct 16, 2021
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Chris Decker
Oct 03, 2021
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Well thanks for coming out and replacing the igniter in my oven. Also, thanks for that not being the issue and the oven still doesn’t fully function. No thank you, I will not pay another visit fee so that you can once again troubleshoot the same problem you came out for in the first place. So after 90 days the oven still doesn’t work properly. If I was half as bad at my job as this experience, I would be looking for employment elsewhere. But great business model if you never want repeat customers!!
Christopher Forker
Oct 02, 2021
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Your company Raytech Appliance Services was referred as a delivery service provider by Whirlpool corporation. Back on 05-28-2021 Whirlpool submitted a work order for a new refrigerator replacement to be shipped directly to your company from the manufacturer. Whirlpool explained that once the refrigerator arrives at Raytech they will call me and schedule a refrigerator delivery. On 05-28-2021, I called Raytech to confirm and verified they have my contact information. I talked to Ms. Pauline Santiago (customer service) and she verified all on my information and she explained once the new refrigerator
Scott MacLean
Sep 07, 2021
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Our service tech Lionel was prompt, called when enroute, quickly diagnosed the problem, ordered parts and we set a new appointment for completion. Again, I was called to set an earlier appointment because parts came in sooner. I was called a half hour before arrival and the repair was quick and efficient. Communication, pricing and expertise were on point. I would recommend and use this company again.
Dawn Fairfield
Aug 29, 2021
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