My wife and I visited the dealership on 10/23/21. We were immediately met (in a friendly and welcoming manner) by Carl Collins upon arrival. I was in the market for a very specific (2016-2018 GMC Sierra 1500 Denali 6.2l) truck and City had one of about a dozen within a 50 mile radius of me so I knew exactly what I was looking for and this 2018 GMC Sierra 1500 Denali with 33k miles was just it.
Judging from the online pictures and ad, this one looked to be the cleanest with the lowest miles and competitively priced (relative to the other dealers and the current market). Carl pulled the truck up and it did not disappoint. Clearly, the previous (and sole)owner treated this truck as if it were a prized item.
Not to take away from the professionalism of the dealership, but the truck sold itself on the spot. Moving onto the paperwork and closing the deal, Carl was very professional, intelligent and polite (not pushy at all) throughout the process of us considering if we were going to seal the deal or not.
Judging from the online pictures and ad, this one looked to be the cleanest with the lowest miles and competitively priced (relative to the other dealers and the current market). Carl pulled the truck up and it did not disappoint. Clearly, the previous (and sole)owner treated this truck as if it were a prized item.
Not to take away from the professionalism of the dealership, but the truck sold itself on the spot. Moving onto the paperwork and closing the deal, Carl was very professional, intelligent and polite (not pushy at all) throughout the process of us considering if we were going to seal the deal or not.
Services
Welcome to Rock City Chrysler Dodge Jeep Ram, home of the rock-solid deals! We are proud to be the region's premier place for all things automotive since 2008. Rock City Chrysler Dodge Jeep Ram is your one-stop shop for Chrysler, Dodge, Jeep, RAM, Wagoneer service and sales in the Little Valley, NY.
Let us introduce the Rock City Chrysler Dodge Jeep Ram team! On any given visit to our beautiful dealership you are sure to meet any one of our award-winning team members. These hard-working professionals go above and beyond to ensure that Rock City Chrysler Dodge Jeep Ram remains the best place to shop for, service and finance your dream car in the area.
Get your vehicle the TLC it deserves at the Rock City Chrysler Dodge Jeep Ram Service Department. Our award-winning master service technicians can handle any automotive project, big or small. We proudly work on all vehicle makes and models, even if you didn't purchase yours here. Our service center is also a certified Chrysler, Dodge, Jeep, RAM, Wagoneer facility and our team provides detailed OEM service and repair.
All pricing and details are believed to be accurate, but we do not warrant or guarantee such accuracy. The prices shown above, may vary from region to region, as will incentives, and are subject to change. Vehicle information is based off standard equipment and may vary from vehicle to vehicle. Call or email for complete vehicle specific information.
Kristian Smith has been the Commercial/ Fleet Manager at Rock City since 2015 and has been Ram Expert Certified since 2017. Become a BusinessLink member and enjoy dealership perks like expedited service, complimentary shuttles, loaner vehicles and access to our trusted network of upfitters. Contact Dealer for details.
Reviews (10)
Janel Nichols
Aug 21, 2021
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My husband bought a 2018 Ram 2500 in April. The navigation is not right in it and hasn't been since he purchased it. It gives you completely opposite direction of where you're going and says your in another state. After he purchased the truck he went away on a business trip and we were not able to get the truck up there. I took it there today and they wanted to charge us $1600 to replace the radio because they couldn't reflash the navigation and then gave attitude when you questioned them about warranty. The service man stated they only give 1 month warranty on issues like this. When questioned
Rhonda Baney
Jul 20, 2021
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Purchased new 2021 Jeep Compass Latitude, Paul was amazing as was the quick, efficient process unlike other experiences. My 89 year old father was with me and was very impressed with entire process, staff, and our salesman Paul, and extremely fast purchase. Would highly recommend this dealership. Thank you Paul for making this emotional transition, and being patient with me.
Nathan Scrivani
May 24, 2021
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Doug Thompson
Mar 12, 2021
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Ray Stanciu
Oct 29, 2020
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Bought a new ram 5500 from them and paid to have it delivered to Michigan. Truck showed up completely filthy inside. It’s obvious the truck never was detailed prior to delivery. Spoke to both my sales person and the owner Kevin. Neither of them cared to make it right. Like others have said, they don’t care once the vehicle is sold.
The Bunker
Jul 13, 2020
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Paul Damon
Oct 02, 2019
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Kathy Capron
Sep 26, 2019
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I just purchased a 2020 Ram REBEL!! The people I dealt with are REMARKABLE!! They were very attentive to my needs and met them perfectly!! I highly recommend going there to see what they can do for you!! There was no hassle or stress!! I dealt with Kevin Frantz, Autumn Bailey, Matt Altman,and Casey in service. They are great to work and talk with!! They also have some other exceptional people as well!! Always a pleasure to deal with!!
S. Dyviniak
Aug 22, 2019
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Tyler Pierotti
Jul 28, 2019
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