Miller's Services
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Miller's Services
Miller's Services, a family-owned and operated business since 1973, is the market leader along the middle peninsula of Virginia. Offering septic, drain cleaning, plumbing, heating & cooling and electrical, while priding ourselves on giving the highest level of service. Building long-standing relationships, we ensure personal services and commitments to each and every customer.

We realize you could go anywhere for your plumbing, septic, heating, cooling and electrical needs. We want to earn your business, and then we fully intend to keep it by showing up on time, doing solid, quality work, and caring for you personally. You are important to us, and we don't just talk a good talk.

We will show you we mean business. Our reputation speaks for itself, and we strongly believe that if you simply have us come out to your home or business, get to meet you, assess your situation and give you our informed opinion, you will see why so many folks are regularly choosing us for their septic, plumbing, electrical, heating & cooling and drain cleaning needs!
Services
Miller's Septic Service, Inc. was founded in 1973 by Mr. James Lee Miller, Sr. ("Lee") and his wife Mrs. Mary M. Miller in Gloucester, Virginia. At the time of his retirement from the Naval Weapons Station, the late Mr. Miller sought to establish a company that would serve his friends and neighbors and continue to provide a living for his own family.
Exceeding Every Customer's Expectations - We commit to going above and beyond "the norm." As far as we're concerned, it isn't good enough until our customers say so, and our proven track record of excellence backs that up. Doing The Right Thing Even When No One is Watching - We believe in doing what is right, not to win approval or to impress, but because it simply is the right thing to do.
Electrical fires caused approximately $1.6 billion dollars in property damage each year. Old wiring, overloaded circuits, and warn outlets are the main culprits that can cause electrical shocks and fires. Did you know that one leaking toilet dripping faucet can waste over 50,370 gallons of water a year!
We, at Miller's Services, love hearing from our customers, and if you are having issues with your septic system, your plumbing, your electrical systems, or your drains.

We, at Miller's Services, hope you will contact us as soon as possible so that we can get you back in working order as fast as we can! Miller's Services offers emergency response, 24 hours a day, seven days a week, because we know that when you are having problems, you don't want to sit around waiting for help to arrive!We'll always do our best to answer your call, diagnose your issue, and get things back in working order as soon as we can.
At Miller's, we offer electrical maintenance, repair, and installation services using the highest quality materials and electrician workmanship to ensure safety and comfort for you and your family. As trusted, expert electricians in the community for over 40 years we are able to bring fast, affordable, and quality solutions for all of your residential and commercial electrical needs.
Reviews (25)
Tina Deaver
Tina Deaver
Dec 29, 2021
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I initially hired another company that was only able to snake the drain 75 feet. They did not clear the blockage. Miller’s service found the blockage at 76’ and also used their camera to inspect the line. I joined their Total Care Club which offered me some savings. I am so glad everything was resolved quickly. They are a one stop shop with heat, air, electrical and plumbing.
Leslie McClain
Leslie McClain
Dec 28, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
The services provided were on time and well done. Dutch did a great job. Thank you.
Service: Repair sewer
Courtney Hays
Courtney Hays
Dec 28, 2021
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Positive: Professionalism, Punctuality, Responsiveness
Had a wonderful experience with Miller. Our technician James was extremely friendly, professional, and took the time to make sure we understood our system. Very impressed by our experience!
Services: Repair sewer, Unclog drain
Antoinette Bland
Antoinette Bland
Dec 27, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Very professional on time did a good job will not ever hesitate to call on them again thanks for everything.
Services: Repair outdoor systems, Repair pipe
Chris Miller
Chris Miller
Dec 23, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
These folks are first class hands down. They arrived when they said they would, did superior quality work and were fast. Had an unexpected electrical issue and they brought one of their electricians down and completed the job. Super happy with both guys they sent. Highly recommend these folks.
Service: Install water heater
Roderick Burke
Roderick Burke
Dec 15, 2021
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Justin and crew were awesome. They replaced 3 electrical panels in a little less than a day and everything works great. They have to return to replace one more panel in my pump house since they had to order a part. But no problem as they can return when the part comes in and install the part even if I'm not home as they gave access to the pump house. Great crew. Highly recommend!
Jennifer Easley
Jennifer Easley
Dec 14, 2021
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Tim Nelson was very professional and thorough. He answered every question that my husband and I had about our HVAC system and was very friendly. He recommended the total care club package to us and explained all the details it came with and we signed up for it! We look forward to using Miller's for all of our home services for the future.
Yvonne Blow
Yvonne Blow
Dec 04, 2021
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Wonderful! I called another local heat/air company I have done business with for years. Unfortunately, they NEVER called me back to schedule. Courtney and John were very professional and friendly. I was so impressed I signed up for annual plan.
Geneva Dawson
Geneva Dawson
Dec 01, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
Great Team and very knowledgeable but Miller’s is expensive. Their pricing is too high. They do keep you informed by email calls and text. They send pics of what your repair person looks like and they are on TIME! Kudos to them for keeping the customer informed.
Jason Overton
Jason Overton
Nov 26, 2021
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Ashley, Kaine, Josh, and the rest of the team at Miller's are awesome! When my septic control box shorted out, it was stressful! But the folks at Miller's made it as painless as possible. They texted, called, or emailed every step of the way. And once the box went in, and I needed some more repairs, they explained everything in great detail. The financing option available was a huge help as well! I had also received a quote from another company for just the box. Well, Miller's quote for the box, pump out, and extra repairs beat that quote by $500! Strongly recommend this company!
Claudia Lamb
Claudia Lamb
Nov 09, 2021
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Richard and Kenneth came to my home yesterday to take care of my septic/ drain line issue. They were extremely nice.... very professional... explained what caused the problem and fixed it. Millers should be very proud to have such good representatives for their business. I used them years before and would NOT use anyone else Also the lovely ladies that talked with me on the phone were very helpful and patient and did everything they could to get the help I needed as soon as possible. Thank you millers!!!
Susan Smith McSwain
Susan Smith McSwain
Oct 27, 2021
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Miller’s has been very responsive to our HVAC needs. The servicemen are very polite and knowledgeable.
Mai Garriz
Mai Garriz
Oct 23, 2021
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A great bunch of people to work with — personable, honest, responsive and thoroughly professional. They are my go to guys here in Williamsburg, VA.
M. Freya Evenstad
M. Freya Evenstad
Oct 20, 2021
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I can not recommend Miller's Services enough. We had bad HVAC work done by a company we previously used, plus a couple large disasters happen to our home in plumbing and HVAC all at the same time. Our house was built in 1971, and boy it needs some work! Miller's did exceptional work. They made sure everything was exactly as it should be, and that… our home is safe and comfortable. Even when they had to fix what the previous company did, they did it with a smile and a work ethic that just blew me away. They restored my faith in humanity. We love Miller's and will be a customer for life!
Tracey Bristow
Tracey Bristow
Oct 15, 2021
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Cord and Gary were wonderful! They found my problem and unclogged the line that was preventing the flow. They were prompt, knowledgeable and thorough! They were great at explaining my options. Outstanding service! I will try their other system repair people for other jobs. Super happy not to have to search around for a good mechanical repair company. Top to bottom great experience from appt set up to service call.
Emily Christine
Emily Christine
Sep 20, 2021
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We had an after hours request. Our request was taken promptly and we were connected with a technician who arrived at provided time and was able to fix our issue. Tech was insightful, professional and courteous!
Troy Andersen
Troy Andersen
Aug 31, 2021
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Quick service, patient and knowledgeable employees and great service. Miller’s Services has all three. They recently handled our septic pump out and a blocked sink drain and I’m glad we chose them. When you need professionals, call Miller’s Services.
Tori Conners Bess
Tori Conners Bess
Jul 16, 2021
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I called three plumbers and NONE returned my call even to say they were too busy. I called Miller's and they responded immediately. Mark and Leslie came to address the issue and were also able to give me an estimate for a bathroom reno. They have since completed the renovation and I can't say enough good things about it. My old house is challenging but these two were patient and determined to get it done right. They were also very professional and kind. I couldn't be more pleased. They were worth every penny.
Elizabeth M.
Elizabeth M.
Jun 08, 2021
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Will leave you yard in horrible conditions after septic work. Also paid for a new HVAC as my system was old. Would only cool 10 degrees below outside temp. New unit would only cool 9-10 degrees and they refuse to come up with a solution or compensate me. Now i've spent $7k on a new unit that functions the exact same as the 19 year old one. Also they are famous for leaving your crawlspace open.
DeDe C. Driver
DeDe C. Driver
Jun 02, 2021
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Josh is a a polite, knowledgeable technician! Our experience with Miller’s has been excellent!! I highly recommend Miller’s!!
Theresa Till
Theresa Till
Jun 02, 2021
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Jeremy was friendly, honest and professional when he repaired my A/C unit. He gave me great advice for long term maintenance on my unit. Fair price and honest work! Thank you! Miller’s!
Corey B.
Corey B.
Apr 07, 2021
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I live out of town so it is a little hard to schedule services at the southern tip of Lancaster County. Miller said it wouln't be a problem. They had great customer service, sent an email when he was coming. Jake came on site and did a great job, even offered to do a soil evaluation for a new septic area once we figured out that we will need to do more work. He also had nothing but good things to say about company. I would definitely use again!
Emily D.
Emily D.
Apr 02, 2021
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I am not in the habit of publicly criticizing local businesses, but this is an exception. The one star is for the nice plumbers who came to my home. The lack of four more is for the business owners. In short, they charged me $299 to clean my shower drain (it took 15 minutes) plus another $49 service fee. They were here for about 2 hours checking out some other issues, id'd a part that was needed and said that they would get their parts person to locate it and get back to me. Several weeks and 2 unreturned calls later, nothing. I'll never call them again.
Rebecca S.
Rebecca S.
Jul 30, 2019
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Called Miller's to make an appointment to get the septic pumped. The lady that answered the phone was very helpful and courteous. Got the appointment for the following week. Richard came out and was awesome. It was very hot out in the sun, and he was very patient and answered all my silly questions and also recommended some things to do (and not do). I will call back if/when I need other services.
Christopher D.
Christopher D.
Jul 03, 2019
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Unfortunately after years of loyal service they have disappointed us. We have always used them. Prior to the appointment I spoke to the technician and asked him to call if there were ant issues. This was a typical inspection for the sale our a house. They never called and the inspection came back stating that they could not find the drain field. They never called to check in which is disappointing since I could have pointed them to the drain field. When I called for an explanation the person made excuses for the technician and said they spent 30 minutes over their typical time. If you used the