At Sugar Bear Plumbing, we are proud to offer you more than 45 years of combined plumbing experience in San Francisco! With state-of-the-art equipment, an accomplished plumbing staff, and a commitment to exceptional customer service - you are choosing a reliable, effective, and timely plumber.
Our staff prioritizes communication with all of our customers, so that you'll be informed about the process every step of the way and can feel confident and secure in the quality work that is being done.We also are aware that plumbing emergencies can happen at any time, and that's why we're available for emergency service 24/7.
If you're in need of high-quality plumbing service from a company that truly cares about the customer, call us today at (650) 583-3330 and find out how we can be of service to you! Sugar Bear Plumbing Co. is a California (CA) Plumbing repair, service, replacement and maintenance Company located in San Francisco, Marin, & San Mateo Counties.
Our staff prioritizes communication with all of our customers, so that you'll be informed about the process every step of the way and can feel confident and secure in the quality work that is being done.We also are aware that plumbing emergencies can happen at any time, and that's why we're available for emergency service 24/7.
If you're in need of high-quality plumbing service from a company that truly cares about the customer, call us today at (650) 583-3330 and find out how we can be of service to you! Sugar Bear Plumbing Co. is a California (CA) Plumbing repair, service, replacement and maintenance Company located in San Francisco, Marin, & San Mateo Counties.
Services
Sugar Bear Plumbing Co. has been owned and operated by Lawrence Smith, since 2001. Sugar Bear is a nickname given by some mutual friends of the owner and the name just stuck. Now Sugar Bear Plumbing Co. is steady growing every year, adding new Experienced Service Technicians and Experienced Office Personnel.
There are many different types of issues that can happen as a result of plumbing. There are all sorts of things that can go wrong. No matter what exactly the issue is, the truth is that any plumbing issue can cause huge problems and hassles to the normal functioning of the home. Sinks, toilets, showers, and water heating problems can create serious discomfort and stop many home activities.
Sugar Bear Plumbing Co. offers Low Payment Plan Options for all those plumbing emergencies such as water heater replacements that may have come at a bad time. Can't afford the plumbing services you need or the remodel you want? Call us today to learn more about our available Low Payment Plan Options!
With a Sugar Bear Home Care Club membership with Sugar Bear Plumbing Co., you will never have to worry about your plumbing again! Current Lifetime Home Care Club members enjoy the peace of mind of never having to pay for a new water heater, faucet, showerhead, or any other plumbing fixture - ever again!
You won't find many homes in the country today that lack a hot water heater. They are nearly essential to completing many household tasks, as well as providing great comfort. Modern living becomes very difficult without water heaters to use for showers and washing dishes. The downside is that hot water tanks require maintenance and eventual replacement and carry the risk of leaks that can cause serious water damage.
Reviews (25)
Captain Gort
Dec 24, 2021
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Albert Downing
Nov 21, 2021
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Hayes Desk
Nov 14, 2021
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Deborah O'Flynn
Nov 06, 2021
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James P.
Oct 21, 2021
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Sugar Bear Plumbing exceeded expectations rerouting drain pipes from my kitchen sink to the main drain. General Manager Lawrence with Chris and Tony did an amazing job so I hired them for additional work replacing my heating system and water heater. Lawrence is knowledgeable and balanced navigating a job and appreciated he provided a couple estimates for each job depending on the scope.
Tim DeBenedictis
Oct 16, 2021
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Nancy Agronin
Oct 15, 2021
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Melinda De La Cruz
Sep 29, 2021
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Marion S.
Jul 22, 2021
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Mary P.
Nov 20, 2016
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I didn't hire this company as I had super bad experience even during the price quote.
They came on site to provide quote for the repair, but they tried many ways to con me.
First their price is way more expensive than others, asking for $395 for 10 minute of repair work. I couldn't decide to hire them right away but still happy to keep their estimate for the reference.
Second, they tried to trick me into committing a payment without knowledge.
After I reviewed their estimate, I was asked to fill the customer info. I was a bit surprised as I already provided it over the phone. But
They came on site to provide quote for the repair, but they tried many ways to con me.
First their price is way more expensive than others, asking for $395 for 10 minute of repair work. I couldn't decide to hire them right away but still happy to keep their estimate for the reference.
Second, they tried to trick me into committing a payment without knowledge.
After I reviewed their estimate, I was asked to fill the customer info. I was a bit surprised as I already provided it over the phone. But
Lachlan M.
Jul 06, 2016
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Sugar Bear was recommended to me by my very trusted contractor and friend who does high-end home renovation and tile work. I didn't think twice about using them based on that endorsement. The plumber my wife and I dealt with was Lawrence, who is friendly, thoughtful and courteous both in his phone and in person demeanor. The job was to install a gas line to our existing fireplace which was no easy task. Lawrence arrived on time as scheduled and performed the work quickly and cleanly, and most importantly - with a smile which I think is rare in this biz. Turns out our gas fireplace insert provider
Jackie M.
Jan 05, 2016
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Mike T.
Dec 23, 2014
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Looks like William has improved his business practice of ripping people off. Well im glad others were able to benefit off of my negative review. He is a snake and he ripped me off period. i would never use him even if he has a lower overhead and g&a. Once a thief always a thief.
Luckily he loves doodoo because its a symbiotic relationship.
Luckily he loves doodoo because its a symbiotic relationship.
B. B.
Apr 01, 2014
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J. J. J.
Jan 13, 2014
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William was inexpensive and easy to schedule... BUT he was also argumentative and difficult to deal with. He installed my kitchen sink fixture, and it was immediately wobbly (the bolt underneath was loose), and because he was difficult to deal with my wife didn't want him to come back. We had to hire another plumber to come back just to tighten the bolt.
If you're tough and willing to argue, William is fine. If you want someone honest and easy to deal with, find someone else.
If you're tough and willing to argue, William is fine. If you want someone honest and easy to deal with, find someone else.
John M.
Jan 02, 2014
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I had a sink drainage problem. The plumber came and worked for almost 2 hours. He couldn't fix it but he didn't charge me either. He explained what I needed to do with the next plumber. While he didn't resolve my problem, he was so helpful and he did save me money because the next plumber didn't have to repeat the things he did. I would definitely use him again on other problems.
I. H.
Mar 31, 2012
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Got fed up with a muddy walkway through my apartments backyard so I decided to start working on fixing it, starting by turning the dirt and so with my second hit with the Hoe BOOOOM, I hit a main water line that turned out to be a copper extension just 1" below conected to my unit. With water flooding everywhere and me panicking I started Yelping for a decent plumber.
After a few hopless phone calls, luckily for me I was able to get a hold of William from C Snake Plumbing who not only gives free estimates but said he can arrive in less than 20mins, and there he was. An hour later everything
After a few hopless phone calls, luckily for me I was able to get a hold of William from C Snake Plumbing who not only gives free estimates but said he can arrive in less than 20mins, and there he was. An hour later everything
Vishal A.
Mar 18, 2012
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William was extremely responsive and very quick to provide a quote. He works Saturdays and it was really easy to schedule appointments with him.
Unfortunately, that was the end of the good news. He had a bad attitude in general while working on the plumbing. In our case, he unclogged the toilet and replaced two flappers, but when I pointed out that the flush handle was now looser than it was before he worked on it, he went nuts. He started shouting at me and eventually stormed off saying I know nothing.
Must have been something weird he ate. Or maybe he doesn't care anymore because he has
Unfortunately, that was the end of the good news. He had a bad attitude in general while working on the plumbing. In our case, he unclogged the toilet and replaced two flappers, but when I pointed out that the flush handle was now looser than it was before he worked on it, he went nuts. He started shouting at me and eventually stormed off saying I know nothing.
Must have been something weird he ate. Or maybe he doesn't care anymore because he has
Michelle W.
Feb 24, 2012
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We had a clogged toilet at home and after waiting 7 days for my husband to call his cousin's-friend-brother's-co-workers'-husband I just decided to call someone myself and handle the situation.
I chose C-Snake because they were local and had good Yelp reviews. I called and talked to William. He took down my address and was at my home within an hour. I liked how he broke down the price by which service. My father-in-law waited for him and he also walked my father-in-law through everything as well which was great. He unclogged our toilet quickly without making a mess and his pricing
I chose C-Snake because they were local and had good Yelp reviews. I called and talked to William. He took down my address and was at my home within an hour. I liked how he broke down the price by which service. My father-in-law waited for him and he also walked my father-in-law through everything as well which was great. He unclogged our toilet quickly without making a mess and his pricing
Mike H.
Nov 20, 2011
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We had a wonderful experience with William. We had a leak in our toilet we discovered Saturday morning and scheduled time with William that same afternoon. He did get hung up on a prior job resulting in about an hour and a half delay. However he keep us informed and when he arrived he was quick and professional. At the end to our surprise he offered due to the delays that the job was at no charge. (including his parts)
We highly recommend this professional.
We highly recommend this professional.
David G.
Feb 01, 2011
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Nice of him not to charge us for unclogging our toilet that flushed on it's own (clearly indicating that there was no longer any clog). If this guy would have just shown up and been honest about the issue (that if there was a small clog it had flushed and everything seemed to be fine) I would have gladly paid him for his service call and thanked him for his quick service and honesty (to certainly be followed by many referrals and call backs). Instead, he chose to pretend there was a problem, then offered to snake the "slow drains" in our sink and bath tub for the low, low charge
Richard S.
Dec 28, 2010
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I called C-Snake after reading reviews on Yelp and was glad that I did. Last night, I had a really bad kitchen sink clogged and the problem was in the valve outside the house. (This has happened before). I tried snaking the drain myself but after a few tries, the water was still at a stand still.
I called C-Snake this morning at 8:20AM and talked directly to William. He gave me a fair price quote and told me he could be at my house by 9AM. I called a few other places to compare prices and decided to go with C-Snake. He showed up exactly as planned and unclogged the main valve using an
I called C-Snake this morning at 8:20AM and talked directly to William. He gave me a fair price quote and told me he could be at my house by 9AM. I called a few other places to compare prices and decided to go with C-Snake. He showed up exactly as planned and unclogged the main valve using an
Jack G.
Oct 14, 2010
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I had an abysmally clogged kitchen sink and tub that I had tried for days to fix. I called C-Snake Plumbing and talked to William about the problems I was having.
William was quick to come out and help, keep in mind this was at 6:45 at night. William showed up in a timely manner, had the right tools with him and was courteous enough to wear little foot slippers when he came in the door.
He got right to work and within a few minutes the pipes were off and he was running the snake down the drain. After doing this for a little while, he reassembled the plumbing and ran water through the system
William was quick to come out and help, keep in mind this was at 6:45 at night. William showed up in a timely manner, had the right tools with him and was courteous enough to wear little foot slippers when he came in the door.
He got right to work and within a few minutes the pipes were off and he was running the snake down the drain. After doing this for a little while, he reassembled the plumbing and ran water through the system
Jane D.
Sep 14, 2010
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BEWARE, this guy is no more than a handyman with a website, he is NOT A REAL COMPANY, he is committing fraud and cannot protect his customers financially.
Agreed with previous review:
WARNING!!! This is an unlicensed contractor! Dangerous, NO INSURANCE NO WORKMAN COMP BOND! Fraudulent, posing as a licensed contractor. Beware! PROTECT YOURSELF and hire a real licensed contractor, you can check this kind of information at http://www.cslb.ca.gov
Good luck to you if you decided to go through with using this guy
I was lucky enough to have researched a little before I called someone out and realized
Agreed with previous review:
WARNING!!! This is an unlicensed contractor! Dangerous, NO INSURANCE NO WORKMAN COMP BOND! Fraudulent, posing as a licensed contractor. Beware! PROTECT YOURSELF and hire a real licensed contractor, you can check this kind of information at http://www.cslb.ca.gov
Good luck to you if you decided to go through with using this guy
I was lucky enough to have researched a little before I called someone out and realized
Julia S.
Jan 02, 2010
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New Years Day 2010 -
Its morning and the kitchen sink backs up and is dripping all over under the cabinet from a leak in the drain pipes. After calling 2 big-name plumbing companies and getting attitude from smarmy girls of around 20-ish who clearly knew nothing about either plumbing OR customer service, plus having no openings until Monday afternoon I reached for the magnetic postcard/ calendar ad on the refrigerator. While it was a little tricky to make out the name of the company (C-Snake is represented by a "C" and a drawing of a snake, but not spelled out anywhere. I though it
Its morning and the kitchen sink backs up and is dripping all over under the cabinet from a leak in the drain pipes. After calling 2 big-name plumbing companies and getting attitude from smarmy girls of around 20-ish who clearly knew nothing about either plumbing OR customer service, plus having no openings until Monday afternoon I reached for the magnetic postcard/ calendar ad on the refrigerator. While it was a little tricky to make out the name of the company (C-Snake is represented by a "C" and a drawing of a snake, but not spelled out anywhere. I though it
