Cabinet Express

Ordered a new countertop from Lowe’s who uses this company to install, while the countertop came out good they gouged my cabinets even where the countertop wasn’t going, left a mess everywhere and didn’t even attach the sink back to the countertop like they said they would do, I would not recommend this company

This is a great company to do business with. Everything from picking out the countertops to the installation. My Salesperson was Lacey. She was very knowledgeable and made me feel very welcomed and explained everything from start to finish. She gave me many options along with pricing for each. They would make an appointment and show up promptly. My countertops are absolutely beautiful! I was extremely impressed with the customer service as well as the installation. I would recommend this company to everyone. Thanks to everyone involved. I know I will love these countertops for years to come!

Cabinet express was amazing to work with! They were handed a situation when the Nashville tornado hit, and were so professional and fast to help us navigate getting countertops into our kitchen. Carlos and Clem did a fantastic job installing the granite- it looks flawless and they were professional! Lacey was so nice to work with in the office as well. Couldn’t have asked for a better business to work with. We absolutely love our granite! Thanks a million!

In early September we ordered our new kitchen from Lowe’s and paid a deposit for quartz countertops that were subcontracted through Cabinet Express. At that time we were told the deposit would be used to order the materials and there would be about 2 weeks between cabinet install and countertop installation. Our cabinets were installed November 4 then CE measured for the template and final payment on November 9. On November 10 we were told there was a delay with materials because of Covid and it would likely take 3-5 weeks for materials (that were supposed to have been pre-ordered in September

I had a minor hinge replacement problem with a kitchen cabinet door. This model was discontinued The sales tried to locate a field assistant to determine if he might have a spare. The next day a technician called, said he could be at my house in 10 minutes to evaluate. He could not fix or replace but adjusted the door to make it functional. No charge. It has been 3months and the cabinet is still operative. This was over the top customer service on a small issue for no charge. Very highly rated for any cabinet need. Refreshing to see such service.

I don’t have the space to truly tell our NIGHTMARE story dealing with this company! We LOVE the quality of our cabinets, although that’s no credit to Cabinet Express, as the cabinets are manufactured in the Midwest. We do have praise for the installers who installed our cabinets and countertops; they were awesome to work with, but beyond that, we have nothing good to add!
We had countless phone calls that we initiated-promising dates that never happened, etc. I picked out my counter top, was told it was in production at least twice, only to finally discover the countertop I picked out had

We added a kitchen island and needed a granite top that matches our existing kitchen granite top. After speaking to Ben over the phone and via text, we made an appointment and he took us twice outside to make sure we are happy with the granite slab we choose. Also, the gentleman that came to measure and install the granite was professional. The fabrication of the granite is spot on. Everything was done very fast. Excellent customer service, I definitely recommend Cabinet Express!

Update: I only gave one star to my previous review due to my aggravation over the length of time it was taking for my counter tops to arrive after measurements were taken (5 weeks at that point) and receiving very little help from the reps answering my weekly calls. However, once I was able to speak directly with Lacey and she took control of the situation, my counters arrived and were installed two weeks later. Although the shop's fabricators somehow forgot to cut out the area for the cooktop, the installers were able to do that on site and the installation, itself, went smoothly. The counters

Love our Quartz countertops! Everyone went above and beyond our expectations. Would definitely buy from here again.

Professionalism at its best!! Very impressed with Lacey, Tyler, Adam and the whole group I worked with at Cabinet Express. Due to a Home Depot admin error, there was a small issue during my install. Cabinet Express reacted VERY quickly and worked with me to get an immediate resolution and I am 100% a happy customer. The attention to detail is outstanding, and in 2020 the ability to get someone on the phone to talk to during home renovation projects goes a LONG way with me. Would recommend Cabinet Express to everyone..amazing work, thank again!!

Purchased quartz countertops & sinks from cabinet express last month. They were a little slow to sent someone to measure, but did arrive within the appointment window. Fabrication was also a little slow to complete. Installation was scheduled & installers arrived early in the appointment window. The two installers were very professional and removed the existing countertops and completed the install in a timely manner. I am very pleased with the quartz & the installation.
I had problems reconnecting the plumbing on the bathroom sinks that was purchased from cabinet express. Reconnecting

The absolute worse in keeping you posted about what is going on and will take months! Have to call them every week to keep the process moving and call various times during the day to finally reach the right person! They will not call you back. The week of 4th of July the cabinets were in (thankfully by another company) and granite was already cut and ready to install. Took 2 weeks to get a template. Then a week for someone to look at it. Then a week of calling to talk to someone who could tell me abou it. It is August 3rd now and still haven't heard about an install date. Just frustrating

This has by far been our worst experience to date with our remodel. Cabinets were delivered over two weeks ago. Installed the next two days, but were not finished. No one has been back to finish them. We've been told that they have to get us on their schedule. What?! We were already on your schedule. We have garbage everywhere that was left, the vent hood insert wasn't even ordered, and electrical cannot be finished until cabinets are finished. I have all new appliances being delivered in two days, and they will not be able to hooked up.
With the amount of money that we spent, one would

This review is for the 1089 Gregory Drive Gallatin, Tennessee business


The product (countertop) was very nice with good workmanship and installed correctly the install team was very professional.

When the install time was setup the company attempted to force a time of their choosing on us to install it took several phone call to their office to get this straighten out over a period of a month. After the third call to them it was straightened out and the day of the week I needed, the install as excepted by the company .

After several months we had a miner problem was found in the countertop

I had previously posted a less than raving review about this company, but since then I have discovered that it is not the fault of this company, but the problems have been because of my General Contractor. heI recently spoke with the owner of this company, and he has explained the situation to me, and is doing everything he can to help me. The cabinets are beautiful, and the type of cut for my granite has brought several compliments.