DWD Heating & Air Conditioning
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DWD Heating & Air Conditioning
B.M.C/Clower has been providing affordable professional heating and air conditioning sales, installation and service to residential customers in Montgomery and Calvert County for more than 20 years. Though we are authorized Carrier and Lennox distributors, our technicians have the skills and experience to evaluate and repair all brands of heating and air conditioning systems.

Thanks to our working relationships with trusted financing partners, B.M.C/Clower is able to serve as a single source for local families and businesses in need of a new heating and/or air conditioning system. Our knowledgeable and friendly staff can walk you through everything from selection to purchase, installation to maintenance, ensuring you invest in the right HVAC solution.

Whether you need installation of a new residential or commercial heating and/or cooling system, service on your existing system, advice on system improvement or replacement, we have the expertise and dedication to deliver outstanding results.
Services
The right heating system can help make a house a home by keeping it warm and cozy through the erratic Atlantic Coast winters. Whether you are searching for assistance maintaining your existing system, or are searching for a new system, B.M.C./Clower is ready to help you maintain a comfortable home.
DC summers can be oppressive at times. That's why it's critical that homeowners have an efficient and effective air conditioning system. With the many advances in technology, there are more options and solutions available than ever before. B.M.C/Clower is constantly working with industry leaders like Carrier, Lennox and Mitsubishi to stay on top of these options, and is ready to help you maximize your summer comfort.
Your home should be a safe haven for you and your family. Unfortunately, as a result of pollutants in our environment, your home's indoor air quality can place you and your family at risk for certain health problems. Understanding the potential risks that may be hiding inside the air in your home is the first step in monitoring and removing any potential dangers that may exist.
To ensure the efficiency of your heating and air conditioning system and to protect the manufacturer's warranty, manufacturers suggest that equipment be serviced twice annually. By creating our tiered Agreement Program, B.M.C./Clower Heating and Air can customize an Agreement to accommodate humidifiers, air cleaners and damper systems.
B.M.C./Clower understands the importance of seasonal maintenance on your heating and cooling systems. Both residential and commercial equipment should be inspected at least once every six months to ensure they are running at best efficiency. The best way to ensure peak efficiency is regular maintenance.
Reviews (24)
Robert Bacon
Robert Bacon
Nov 14, 2021
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Critical: Professionalism, Punctuality, Quality, Responsiveness
Because of their careless actions our house flooded after they refused in the winter to come turn on the heat after their install. Pipes froze and magically on the morning they finally agreed to come mysteriously water incident the morning of. Not professional, they pretend to be nice at first be careful.
Service: AC installation
Aree Pearlman
Aree Pearlman
Sep 28, 2021
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Not impressed. Huge attitude on phone when called for explanation of results. Uncompleted work. They couldn't find the attic access so instead of calling owner, they left and in the notes 'could not complete.' There are plenty of other options out there.
Mea Rhee
Mea Rhee
Jun 18, 2021
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I had a 5 zone mini-split system installed by BMC/Clower in July 2020. It worked perfectly through the end of last summer. When I turned it on for the first time this spring, it was not blowing cold air. I called them for service. The technician said that the refrigerant had all leaked out. He refilled it, then said that I needed to wait a month before the leak can be located. (I now know that this isn’t true.) I asked if the next appointment would be automatically scheduled for me or did I need to call their office again? And he said “you need to call us.”
A month later, I called and as
Emily B.
Emily B.
Apr 15, 2021
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Had an ok experience with BMC Clower. We're doing renovations to our home and thought that this was a great time to also install a minisplit system. The owner seemed great and he walked us through the system they'd install and it all sounded good and fairly reasonably priced. We had a number of miscommunications during the installation and there were some frustrating moments, but they worked with us and were generally responsive to feedback. The installation of the line hides took longer than they estimated, but now that they're installed, the whole system looks pretty great.
Pb Environmental
Pb Environmental
Dec 19, 2020
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Great technician, but rude and condescending receptionist. The tech came out because someone already in my neighborhood canceled. We agreed to a last minute appointment. He could not hear or find anything wrong with the system. We paid the $98 diagnosis fee without the diagnosis. We were asked to record the night noise and reschedule. I tried to reschedule and the receptionist told me that they will still charge me another $98 because "when you go to a car repair and they can't hear a noise that you brought the car in for, you still have to pay". Um, no I don't and have never heard of that logic
Joseph W. Clark
Joseph W. Clark
May 19, 2020
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This place came highly recommended and the consistent five star reviews are impressive. Maybe they do the best work at the best price. I doubt I will ever know because they won’t schedule me, return my phone calls, respond to the email they asked me to send or otherwise engage. This has been going on for nearly a month. My home is less than two miles from their location so this is not a service area issue. They’re simply not being responsive and that’s a huge disappointment.
John W.
John W.
Mar 27, 2020
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I've been unhappy with the quality of the service I've gotten. I've had multiple occasions of things being incorrectly diagnosed and being charged for parts that it looks like I may not have needed.
Jeff Greene
Jeff Greene
Jul 14, 2019
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Top to bottom I had a first rate experience with BMC. They gave me ideas on how and where to install a mini-split that others hadn’t, came back with a fair estimate, and did great work. They left the job site clean, and were great while they were in the house. Then after the fact they were incredibly responsive and helpful in helping me clean up some paperwork issues that were my own fault - I love when companies give that kind of service after they got paid, not just before. I highly recommend them.
Thomas Longmore
Thomas Longmore
Jun 18, 2019
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This is one first class company. I had a new heat pump installed and couldn't be more pleased with the service provided. I contacted several companies only to be greeted with sales people trying to pry the most money out of me. Not B.M.C. Clower. My first person to person interaction with the company was the owner. He went over the entire project with me and provided me with a price that obviously did not include all the sales staff markups that I was encountering with every other company. The install techs couldn't of been more professional and treated my house as if it were their own. If you
J. H.
J. H.
Dec 28, 2018
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I was seeking an estimate to replace a gas boiler in our 100-year-old home. I called BMC Clower because of the good Yelp reviews and because they were an approved contractor with the DCSEU.
The owner, John, came to the house and suggested I have our chimney checked out and capped (I didn't even know the chimney cap was missing) before spending a small fortune on the boiler. We did and then he sent Joe to the house to fire up the boiler that we shut off a few months earlier. Joe was great, very thorough, even going through the house to bleed all the radiators. Ultimately, though, the boiler
Ali Moazzeni
Ali Moazzeni
Nov 27, 2018
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I have used BMC Clower for seven years now and have been impressed by their professionalism and how customer focused they are. They know their customers by name. Sarah is amazing and she understands the sense of urgency and the technicians are very knowledgeable. I had an issue with heating system recently and the time coordination needed to be done with a third person and they worked around their availability. The customer service is A+++
The annual maintenance contract is amazing value and they are quick to respond when you actually have an issue.
Highly recommend them to anyone in their area
Helena V.
Helena V.
Oct 15, 2018
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This review is long overdue. Clower replaced my upstairs unit and completely rebuilt the duct system in my attic. They were a pleasure to deal with.
Everybody was very professional (Sarah, Kayt and John and also the team that worked at my home, headed by Matt). They were always very responsive even with a couple of slight issues that needed to be addressed. Highly recommend!
Milford Sprecher
Milford Sprecher
May 04, 2018
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I had them come by to give an estimate on a new furnace. They told me I didn't need one - that mine should last for years, contrary to what another contractor told me. Unusual for someone to turn away business like that. I value honesty like that.
Linda L.
Linda L.
Apr 04, 2018
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I wanted to share my experience here because the great reviews on Yelp is what led me to use BMC Clower. They serviced our furnace once and unclogged a drain from our furnace for us and I was generally satisfied with their service (tech was a bit too chatty, cost to unclog drain seemed a bit high but whatever). Recently we got a quote from them to change a couple of return vents to supply vents in rooms we had that were cold. The quote was $1,200 and my husband and I being unknowledgeable about this stuff and busy professionals responded to the email we got with the quote and said that we wanted
Mark B.
Mark B.
Jan 15, 2018
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Absolutely the BEST heating and air conditioning contractor I have ever worked with! You will not go wrong with this company, and if I could give them more stars, I would. Our heating system (furnace) died on New Years Day, and the temperatures were in the single digits outside. With minimal heat (the aging heat pump was trying, but couldn't keep up) and no hot water, we were faced with what was just short of an emergency.

John (the owner) came out the same that I called his company and took his time to evaluate my system. He re-wired the heat pump to give us a bit of heat, provided
Rene D.
Rene D.
Dec 10, 2017
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Our A/C died in late May, and we wanted to get a new heat pump installed before the summer temperatures arrived. We got estimates from four different companies and settled on BMC/Clower because of a balance of price, quality and service contract.

Two weeks after we selected them, our new Lennox heat pump was installed. It took about a day and a half and worked well from the start. Love the thermostat...certainly beats the Nest. They returned a couple of months later to install the heating interface. The installers were uniformly polite and neat the whole time.
Frederick W.
Frederick W.
Jul 03, 2017
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To start, I should say I give five stars only for surprisingly exceptional, over the top perfect experiences. These folks are awesome. I've totally found my go-to AC people in Silver Spring.

Last summer, our AC blower died, not only at the peak of a D.C. summer but also, just a few days before a big party we'd scheduled at our house. A technician came in, diagnosed the problem and requested the part. The next day he came and installed it. Unfortunately, that part died later that day. The company managed to get another blower the next morning and installed that one; it's been working
Maureen C.
Maureen C.
Jun 13, 2017
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BMC Clower saved me from the 90 degree heat! My AC wasn't working. When I called, they were able to schedule an appointment with 48 hours. Nick the Technician quickly diagnosed the problem, and everything was resolved within a few days, despite needing to special order the part for my unit. They provided great service. I would definitely call them again.
Sheryl S.
Sheryl S.
Jul 14, 2016
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I had to replace the entire a/c system unexpectedly at the beginning of June. John's proposal was not only fairly priced, but provided insight into how to improve the way the equipment was positioned. Kenny and Matt, the technicians, were professional, polite, diligent, and left the area neat and clean. Sarah, the coordinator, was professional and well organized. Kayte sent the rebate forms and provided an itemized bill on the afternoon the installation was complete. Very good company to work with, and very good value for the money. And, by the way, I'm already realizing that we made
John L.
John L.
May 20, 2016
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Professionals and very polite. I was looking for pros to come in and explain to me my HVAC problems in a concise manner. HVAC issues are never fun not inexpensive. I was very satisfied with my experience and recommend them.
John Y.
John Y.
Nov 09, 2015
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I can't say enough great things about BMC Clower. As a real estate agent, I am always looking for reputable contractors to recommend and am frequently let down by people who make promises and don't deliver. BMC Clower are honest, fair and knowledgeable--which seems to be a rarity in the HVAC industry. I just used them personally on my own home and they installed one of the most energy efficient heat pumps available and did an incredible job. The previous owners of our home screwed everything up with the HVAC so that the zoned systems were completely unbalanced and running all of the time
Tracy N.
Tracy N.
Jun 30, 2015
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Bravo to your team, specifically your tech Joe York!! Joe solved a problem that two other plumbers/electricians and a contractor were unable to solve in 30 minutes!! Thank you for saving my AC system while also being so courteous and timely!
Susan S.
Susan S.
Sep 13, 2014
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The technician came late on a Saturday morning. No phone call. I was subsequently told by a customer service representative that technicians may come late if they have child responsibilities. In the absence of receiving a phone call, I do not know if this was the technician's issue. Nor do I know if he made a sincere effort to get to my home in downtown Silver Spring, (a mile from the main office), by 8:00 am. Working night shifts, taking on the responsibility of being ready to go at 8:00 am was burdensome to me. I did not feel appreciated for my effort and neither did I feel respected.
Katie A.
Katie A.
Dec 04, 2013
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Cannot begin to thank BMC/Clower Heating & AC enough for their quick service and helpful staff. Woke up yesterday to a frozen unit outside. Called their office at 730am and Sarah was so helpful and followed up with me twice during the day to see if the unit had defrosted so she could send a guy out. Joe was here by 230pm once the unit defrosted and diagnosed the problem. Parts have to be ordered but we are assured they will be in and the unit will be fixed before the end of the week. Also told us how to use our heat pump if needed in the meantime. Great service and most importantly great customer