Scott Williams
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Scott Williams
Everything we do at Scott Williams begins and ends with service: getting you the fuel you need when you need it, offering you service plans and tank protection plans to protect your equipment, giving you flexible payment options to make life easier, and so much more.

You can now download our app (available for IOS and Android) to have 24-hour access to your account, so you can pay bills, look up information and schedule service when it's convenient for you.Just search for ScottWilliams in the App store or Google Play Store to get started. Beyond making reliable heating oil deliveries, our service team provides expert solutions for home comfort challenges.

Our customers can count on us for superior service and quality any time of the day-or night. Our mission is to get your heat or air conditioning up and running again as quickly and painlessly as possible. Scott Williams's technicians bring the same level of expertise and high standards to every job, whether it's a new system installation, an emergency repair or a standard tune-up.
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Staying warm is a basic human instinct, so we at Scott Williams take our commitment to your comfort seriously. That commitment starts with dedicating ourselves to knowing everything we can about your energy needs. It extends to educating our customers about ways to heat their homes and businesses more efficiently, and offering programs that can make it easier to manage your energy costs.
If your heating or cooling equipment stops working, makes unusual noises or causes you concern in any other way, you can always call on us to make things right again. The certified heating and cooling technicians at Scott Williams can find the right solution to any equipment problem-as well as make sure that your heating and cooling equipment is running efficiently and safely.
Count on us for heating oil service, heating oil delivery and great heating oil pricing in Quincy, Braintree and beyond. Many families in Quincy, Braintree and their surrounding communities in Plymouth and Norfolk Counties rely on Scott Williams to deliver their home heating oil and to keep them warm and comfortable throughout our frigid Massachusetts winters.
Our goal is to make heating your home less stressful. Let our EZ Pay monthly payment plan help take the worry out of winter. This is how it works: We review your fuel use over the past few winters and calculate a monthly payment amount. Then, from July to June, you have 12 equal, predictable payments, which means no unexpected high heating fuel payments.
Scott Williams gives you the option of protecting the price you pay for heating oil and further controlling your winter fuels payments. That's especially important during times when prices are volatile. An enrollment fee will be charged for the upside and downside protection of the EZ Pay with Price Cap option.
Reviews (9)
Jon O'Connell
Jon O'Connell
Oct 17, 2021
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A+ across the board. From service, sales, operations to installation. The quick response from all areas is exceptional and always top notch professional. We had a full boiler and water heater rip out / installation yesterday and the team was amazing. Greg was a rock star, friendly and polite, very knowledgeable, and made sure I was happy and up to speed on the new system before leaving. I highly recommend and look forward to additional service from the Scott Williams Team. Thank you!
Stephen Blank
Stephen Blank
Feb 24, 2021
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I can’t say enough good things about this company. Day, night or weekends... they respond quickly and efficiently. From the service technicians to the owner Ken, always respectful and ready to please. I rate them A+ in my book.
Alex C.
Alex C.
Jun 25, 2020
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I will share the good and the bad with Scott Williams.
Good: good technicians, easy to make payments on the website.
Bad: rude customer service, from the front-desk staff to the owner Ken himself. Most recently, when we faced an issue, it took 6 calls and 2 voicemails to Ken himself to get it resolved.
After leaving Scott Williams, we have found Scott Williams to be the highest. Both their oil prices and service agreement are higher than everyone else.
Sandra Davin
Sandra Davin
Jun 20, 2020
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My central air suddenly stopped working and it is 86 degrees out! A technician came out within two hours of my call, removed the mouse nest that built up inside the unit, and got our ac back up and running! And was extremely nice!
Ben Pond
Ben Pond
May 30, 2019
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So I honestly went with this company for no other reason than the previous owners of the house used them as well. But I could not be more impressed with their products and service. I had a elbow in a copper line start to leak and when they came to clean the furnace in the fall the leak was taken care of with no issue( and no bill!!!) their service plan is wonderful and a must have for any homeowner! I hope this review finds you well, and again get the service plan. You never know what will happen
Thuytram Nguyen
Thuytram Nguyen
Jan 02, 2019
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They locked you in a contract and automatically deliver oil without any disclosure! I asked them to cancel the contract and they ignored our request. The lady is the rudest person I have ever spoken to.
Clean MAssters
Clean MAssters
Dec 02, 2017
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If I could give them 0 stars I would. TERRIBLE company, very poorly owned and managed by someone who lacks all core values in business. The owner would rather argue and tell you your wrong instead of helping you find a solution to a mistake made on their end. Not to mention, they have poor record keeping of conversations with their clients. After calling to get off of Auto-pay and Auto Receiving they still showed up and charged me $600, again without my consent for the second time. I could never imagine running a business on these terms, the reason why so many of us run successful businesses is
David Gardner
David Gardner
Nov 22, 2017
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I've been with Scott Williams for almost seven years and have never had a problem with them. The oil delivery has been seamless, and they do a good job cleaning and maintaining it every year. I feel their prices are competitive. Customer service has always been easy.
Meg Kudla
Meg Kudla
Jul 30, 2017
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We have had Scott Williams for over 15 years and are so happy to be with them! Being a local, family business allows them to care about you, their customer on a personal level. The owner, Ken, is very responsive, well informed and shares that knowledge in their customer news letter . Their service contract is excellent, brings peace of mind and can result in a great savings when your systems are not working properly. The service staff have been superb over the years! Some folks may say their cost of oil is a bit higher but it's well worth the long term relationship with them when they take such