We are an Accredited Business with the Better Business Bureau, the Latin Chamber of Commerce, H.A.C.I.A., and an MBE & DBE company certified by the State of Illinois. We offer free, on-site estimates and have the friendliest and most responsive support team in the business. Revitalize and transform your surroundings with our creative designs and custom fitting for glass, windows, mirrors, doors and storefronts.
R&R Glass and Windows is a family owned and operated business serving Chicagoland and the nearby suburbs since 1994. We pride ourselves on our excellent service reputation, providing professional glass and window installation and replacement for commercial and residential locations. Customer satisfaction and reliability are two of our main pillars, and we stand behind every project from beginning to end and beyond.
R&R Glass and Windows is a family owned and operated business serving Chicagoland and the nearby suburbs since 1994. We pride ourselves on our excellent service reputation, providing professional glass and window installation and replacement for commercial and residential locations. Customer satisfaction and reliability are two of our main pillars, and we stand behind every project from beginning to end and beyond.
Services
Starting out as a small garage operation, after 20+ years of exceptional service, we've grown into a full corporation providing custom glass, mirror and door installation and replacement in the Chicago area. We are an Accredited Business with the Better Business Bureau, the Latin American Chamber of Commerce, H.A.C.I.A. (Hispanic American Construction Industry Association), as well as an MBE and DBE company certified by the State of Illinois.
R&R Glass and Windows specializes in custom glass work, and we work closely with our clients to turn their design ideas into a reality. We offer residential and commercial glass solutions in Chicago for all interior applications. There are no limitations to the creative design and custom fitting of our glass products, from shower doors for your home to glass walls for your office space.
Reviews (14)
Valentin Del Valle
Sep 23, 2020
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Had work done with this company in March of 2015 was very happy with their work, so when I purchased my new location I was hoping to get that same service... unfortunately the receptionist is in over her head and doesn’t know how to write down a phone number, schedule an appointment or call a customer back... after 3 weeks of trying to get an appointment, I gave up. It’s unfortunate. The kicker..... when I told her about my disappointment she shrugged it of like nothing? When did passing up on 16k jobs become a thing?
Lauren A.
Oct 27, 2017
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Great Service! I called RR glass and windows to repair a door in our office suite, downtown Chicago. Chris Blanco came out the next day and was able to help us repair the door that same day! He was friendly and professional. Chris was the third person I called to fix the door. The other companies I called were unable to help. Thanks, Chris! You're the best!
Anthony Blanco
Oct 10, 2017
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This company is the best!!! You can really tell that they take their work seriously. I called them to install some sky lights and in two days they were already done!! The best thing is that they listened to every word i said and asked questions based on every detail of how i wanted it and when they were done , the whole thing was perfect. They are really efficient and trustful. You can really tell that this is the best company for whatever job.
Carol S.
Aug 12, 2016
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I just hired R & R Windows (which is now called IgZakt Windows) to clean, tighten, adjust, and lubricate my windows which were very hard to open. The crew that came did their best to do the work. I was not completely satisfied so Rory, the owner, came and remedied the situation. I was very pleased that he followed up and completed the job to my satisfaction.
carol
carol
Monika Lochynska
Jan 31, 2016
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M. O.
Sep 04, 2015
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2 days for a call back!!! Then after the appointment was set no one came!!! I had to call to see if the guy was coming. The receptionist didn't know what happened and then called me back saying the guy had an emergency and he would call me back. 2 weeks later and he still hasn't called. Unprofessional and not courteous at all.
Misty C.
Oct 02, 2013
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This Company has been HORRIBLE!!!! Window in condo broke at 9:15 a.m.on Monday morning. Freddy the estimator did not arrive until 5:15 PM. He came in for 5 seconds to take the measurements of the shattered window. He left a card while running out . I asked when it would be fixed, he said 2 to 3 days after the deposit was paid... So the deposit was paid Tuesday afternoon, no word, Wednesday is here, no word. They called today to advise that they would not be able to call and schedule me until tomorrow, and nobody would be able to come out until next week to install the window.....What kind of glass
Eileen S.
Jan 08, 2013
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After a break-in, I needed an emergency board-up and window repair on a Friday night. Freddy came out to investigate the situation, left to purchase materials, and boarded up my window. He also took my broken window with him to fix and came back to install it that Monday night. Efficient service, cost-effective, and great peace of mind. Highly recommended...
M. L.
Dec 08, 2011
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I recently replace the entire windows at my house total of 21 windows. My current windows were terrible with so much air leaking. So, considering winter is coming up, I thought why not install the windows now to save on the heat. R & R Glass Windows staff has great knowledge and patience. The sales representative Freddy spend a few hours explaining the various window options available and which type of windows are best. All in all I was very satisfied with their work.
Oh their prices are great !!!
Oh their prices are great !!!
Flavius M.
Dec 02, 2011
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Our commercial grade glass door with an aluminum frame broke and needed a new hinge. Not many door companies can service such a request. I was referred by a door company that couldn't do the job. Before I called R&R, I read all five 1 star reviews. But, decided to give them a chance.
In short: Everyone I interacted with was polite and respectful, including Freddy. My hinge was properly replaced in a timely manner.
Two things held me back from giving them that last star:
(1) They did not call me back the same day I called them, even though the kind lady I spoke with promised they would
In short: Everyone I interacted with was polite and respectful, including Freddy. My hinge was properly replaced in a timely manner.
Two things held me back from giving them that last star:
(1) They did not call me back the same day I called them, even though the kind lady I spoke with promised they would
Sarah G.
Jun 10, 2011
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I honestly don't know how their window work is because THE ESTIMATE GUY NEVER SHOWED UP! I called to make an estimate appointment and the girl who answered the phone gave me the estimate guy, Freddy's number and told me i would have to call him. I left a message for him and he never called me back. Second time i told the girl she should call him and remind him that he never called me back the first time. Finally a few days later he called be back and we made an appointment for this morning. No show. Awesome. Don't waste your time. Looks like from these reviews this has happened
S. K.
May 06, 2011
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Miserable. A kid broke one of our windows with a pellet gun on a Friday night so we called R&R Glass on Saturday. They have a contact for emergencies, Freddy, so we called that number and he picked up right away. We were able to schedule an appointment for Monday for someone to come out in the morning - definitely a great start.
Monday morning, afternoon, and night came and went. We called in the evening and he rescheduled for Thursday. Same deal - no show.
Don't waste your time with these guys. There are too many good companies out there happy to help.
Monday morning, afternoon, and night came and went. We called in the evening and he rescheduled for Thursday. Same deal - no show.
Don't waste your time with these guys. There are too many good companies out there happy to help.
Andy T.
Mar 16, 2010
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Michele B.
Jan 29, 2010
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My dog broke my big living room window this morning. I was in a state of quiet rage when I started looking for someone to come out and fix it. My biggest fears were: it would take forever & that it would cost a fortune! Well, for once I got lucky. Rory Hammitt from R&R Window Repair came in, gave me a reasonable quote, took the frame out, and came back 3 hours later, as promised (!) with a new & better glass in the frame, installed it in less than 10 minutes and was on his way! He was very friendly and straightforward. I highly recommend him and his company. I'll be using
