We've used Terry Vereen Plumbing for years and have had excellent service. They come out when promised, do a professional job and back up their work. Rob came out after New Year's Day checked out the hot water system and installed the latest recirculating pump on top of the tank. Works better than the old, saves a bit on energy and water!
I called for a leaking shower valve and they were able to get to me on the same day! The gentleman arrived within the time frame they told me. The plumbers were kind and efficient, cleaning up after themselves when they were complete and explained to me the issue.
I called for a leaking shower valve and they were able to get to me on the same day! The gentleman arrived within the time frame they told me. The plumbers were kind and efficient, cleaning up after themselves when they were complete and explained to me the issue.
Services
Terry Vereen Plumbing is a locally-owned and operated family business based in Jacksonville, FL. We specialize in residential and commercial plumbing installations, repairs, repiping, remodeling. Our plumbing specialists have been providing home and business owners in Jacksonville, Orange Park, and surrounding areas with quality plumbing work at fair prices since 1983.
When you need fast, effective repairs for your plumbing, you can't trust them into the hands of just ANY company. You could be putting yourself at risk for bigger problems down the road if things aren't done correctly. You need a company with the right experience, skills, tools, and commitment to give you the comprehensive plumbing solutions you want.
It seems that plumbing leaks and broken faucets always happen on the weekend, a holiday, or the middle of the night!. That's why Terry Vereen Plumbing has 24/7 emergency plumbing services for the Jacksonville, FL area. Our professional staff is available around-the-clock to handle any plumbing emergency.
At times, home and business plumbing renovations can become necessary to get the working water system you want. Maybe you have an older home that needs to be brought up to code. Perhaps your system has sustained damage from blockages or storms. Whatever the reason, when you need to repipe or remodel your property, you need a plumbing company you can count on.
This is the most common type of water heater found in homes. Cold water is fed into the heater, brought up to the desired temperature and stored until it is ready to be used in the house. Tankless water heaters are a "green" and space-saving option for heating water. A water heating unit is mounted on an exterior wall of the home with water pipes running to it.
Reviews (24)
Harold Alexander
Dec 31, 2021
Report
Emmanuel Soriano
Oct 31, 2021
Report
Unfortunately it started out great but as business with this company continued, it got worst. They work the clock and make excuses by whipping up the pencil to justify their ridiculous charges. First time I brought it up, they did offer a discount which I declined but ask to never see the plumber that came out on my jobsite and what did they do? Send the same guy out!!! Schematics for shower kit and vanity were provided and they got it wrong, instead of owning up to it they charge me a arm and a leg and I was called a liar by the receptionist. Want a honest company, try Fair Plumbing or Pat's Plumbing
Joeefsu
Oct 24, 2021
Report
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Awesome company and very helpful repairmen. I had an issue with a leaking pipe in my crawlspace and they were able to come out diagnose and repair the problem. Very thankful for their work and professionalism. Thanks for the help Bobby.
Services: Pipe repair, Tap repair
Awesome company and very helpful repairmen. I had an issue with a leaking pipe in my crawlspace and they were able to come out diagnose and repair the problem. Very thankful for their work and professionalism. Thanks for the help Bobby.
Services: Pipe repair, Tap repair
Rebecca Joyce
Aug 29, 2021
Report
Christopher Arnett
Jun 27, 2021
Report
Had Terry Vereen plumbing out to swap out some water fixtures. Ron came out and took great care of us. Replaced two fixtures, cleaned up, sealed them in and let us know when it would be safe to get water around the caulk line. We have used them in the past for a whole house re-pipe, new construction installation of all pipes and fixtures and new water heater installation. These guys are great, won’t call anyone else.
Mich T.
Jun 25, 2021
Report
I highly recommend Terry Vereen Plumbing. They replaced all the drain pipe in 2 bathrooms and kitchen all the way to the city sewer connection. I had 60 year old cast iron pipes that needed to be replaced because they were badly corroded. Terry Vereen Plumbing's price was comparable to other plumbers and they did a phenomenal job. The concrete cutters who they subcontracted also did a great job cutting into the foundation and then pouring the concrete back after the pipes were installed. Overall, they were professional, knowledgeable and they did a great job.
Tabitha Sandberg
Jan 25, 2021
Report
We recently bought an older house and started having plumbing issues. After having 3 plumbers come by and not fix the issue, we were given the recommendation to give Terry Vereen a call. I'm so glad we did! The lady I spoke to on the phone, also named Tabitha, was very nice and was able to give me some rough estimates over the phone. I've noticed a lot of places won't do that for some reason. I had a lot of questions and she didn't mind answering them. When the team of 2 came out, they listened to the issues we had an immediately figured out what the problem was. They were very quick, efficient
Melanie
Aug 13, 2020
Report
Ryan C.
Nov 01, 2018
Report
Jacob and the Vereen team just left the house. They were very professional and thorough. We recently moved into the house and it was remodeled before we bought it. There was a mistake made with the plumbing that was causing a sewage smell by the washer. The issue was quickly identified and fixed (which required climbing under the house). Very satisfied with the entire experience.
Genesis D.
Sep 27, 2018
Report
Terry Vereen Plumbing was recommended by Home Advisor... they replied to my request to get an estimate to have our shower fixed (new insert with mortar placed underneath)... Someone came out, said they would get back to me with the estimate, but I never heard anything. I called a week later and inquired about the estimate, and they said they would get back to me soon. Weeks later, still nothing. Thanks for wasting my time.
Angela G.
Sep 10, 2018
Report
I had a plumbing emergency, called Terry Vereen they young lady that answered the phone was very kind, plumbers arrived within the 2 hour window I was given and both young men were polite, knowledgeable, and worked quickly to resolve my issue. I couldn't be happier with my service, great price, and all the people I delt with were easy to talk to, nice people!
Erika C.
Jun 07, 2018
Report
Service from technicians is still exemplary at Terry Vereen, but initial reception needs improvement. I spoke with Erica in the front office to book an appointment for a minor issue with my faucet and toilet. She neglected to inform me of new, more expensive labor rates. I also asked a time range to expect the tech. She expressed that the 1-3 time window was open.
On the day of service at 2pm, I was called and asked again what services needed to be performed. I called to speak with, Kelly, the front office manager the next day and she let me know that she would speak with her front office team
On the day of service at 2pm, I was called and asked again what services needed to be performed. I called to speak with, Kelly, the front office manager the next day and she let me know that she would speak with her front office team
Carl M.
Apr 06, 2018
Report
On April 5,2018 we had our house re-piped since it had been thirty years since it was done and at that time the material presently is not up to code. The job went very well the plumbers were very knowledgeable about the job and did the work in a timely manner and cleaned up prior to leaving. We are extremely pleased with this plumbing contractor and will use them for further jobs. My wife and I are retired and its refreshing to know that companies like Terry Vereen Plumbing is operating in the Jacksonville Area. I believe that if you have a plumbing need you will not be displeased when using this
Kk J.
Mar 14, 2018
Report
Chris S.
Mar 03, 2018
Report
Accidentally flushed a bottle cap down the toilet and it caused a clogged. We found Terry Vereeen Plumbing through HomeAdvisor.com. I called them on Friday morning, the scheduler was very pleasant and courteous on the phone. She gave me an appointment for the following day, Saturday, from 1000-1200. The tech, Mitchell, called me at 1030 saying he was on his way. He was working on my toilet by 1100 and out of the house by 1130.
I was quoted something like $145 for the first hour and $75 for each additional hour (I didn't write it down, I'm not 100% sure of the exact numbers) so I
I was quoted something like $145 for the first hour and $75 for each additional hour (I didn't write it down, I'm not 100% sure of the exact numbers) so I
Magan D.
Dec 23, 2017
Report
Had the main line get clogged and backed up into my bathtub while washing dishes the Friday before Christmas!
We were having trouble getting someone to the house due to Holidays.
Terry Vereen plumbing showed up within an hour of placing the call.
The after hours answering service was prompt with getting the information needed.
I got a call about 10 minutes later from the service guy, Shawn, add I was able to explain the situation and he understood in a short time.
He explained the after hours cost well and was patient with me when I clarified to be absolutely sure. I like to repeat things
We were having trouble getting someone to the house due to Holidays.
Terry Vereen plumbing showed up within an hour of placing the call.
The after hours answering service was prompt with getting the information needed.
I got a call about 10 minutes later from the service guy, Shawn, add I was able to explain the situation and he understood in a short time.
He explained the after hours cost well and was patient with me when I clarified to be absolutely sure. I like to repeat things
Warren T.
Oct 18, 2017
Report
My water heater sprang a leak. Being on the second floor, the sense of emergency was even greater (even though it does have a drip pan).
I called Vereen on the recommendation of another plumber (he was too busy to help). The lady at Vereen said they would have someone out in a few hours.
The tech (Shaun) showed up right as promised. He was very professional, courteous and obviously quite skilled. He left zero mess and his piping was artwork.
Best of all they were able to quote a standard price for this particular task which covered pretty much everything. And the price was extremely reasonable
I called Vereen on the recommendation of another plumber (he was too busy to help). The lady at Vereen said they would have someone out in a few hours.
The tech (Shaun) showed up right as promised. He was very professional, courteous and obviously quite skilled. He left zero mess and his piping was artwork.
Best of all they were able to quote a standard price for this particular task which covered pretty much everything. And the price was extremely reasonable
Jack B.
Jul 19, 2017
Report
We had Vereen Plumbing help us with our house when we purchased it in 1999. They did a full repipe and it was amazing. We have not had an issue with plumbing since then. We recently contacted them for a hot water heater change out, but used someone else due to the other plumber as part of the TECO tankless hot water heater program.
Terry L.
May 08, 2017
Report
I called to have a leaking faucet repaired as was quoted $110.00 for the Service charge for the first hour plus any parts. The plumber came and ended up replacing 2 plastic valve stems and spent a total of 20 minutes here. Imagine my shock when I was charged $210.00!! When questioning the tech, I was told that what they charge and that is what I needed to pay. I could have replaced the entire faucet for less! They ripped me off this time, but will never have another chance to do it again! Absolute thieves!
Ed C.
Jan 11, 2017
Report
The women in the office who do the schedules and answer the phones are incompetent and are RUDE and NASTY to the people calling for appointments. DO THEY KNOW WE are paying there salary? I think not. By the reviews the OWNER MUST NOT CARE how his staff treats his customers as there are a lot of people who complain about the women in the office.
The plumbers are very nice and they even talk how the women are in the office and how they have to DEAL WITH them too!!!!
The plumbers are very nice and they even talk how the women are in the office and how they have to DEAL WITH them too!!!!
Beverly F.
Oct 29, 2016
Report
Kerri H.
Jul 24, 2015
Report
Have used this company before and they have been okay..by okay I mean they show up and tell us what we can do to fix the problem ourselves. This time I scheduled an appointment for them to replace a tiny piece of PVC on our pool pump...maybe a ten minute job...and nobody ever showed up. When the window in which they told me to wait expired by half and hour I called and they were not worried with getting anyone to me today. I cancelled and will never call them again.
Donna H.
Jan 24, 2015
Report
Because I don't have the option for -5 stars. 3rd time called for plumbing on 1924 yr, old house. 1st time, they fixed half the problem, but didn't finish. Within 2 days had to call again, where they explained the house had 2 separate pipes and they only cleared one! Called later for toilet pump piece broken and they replaced the piece. Within a week, new piece broke, but they wouldn't replaced. Had to call another plumber to replace 2 pieces in toilet. Called today for immediate service 4 2 toilets completely blocked. Received a 12:30 - 2;00 PM time. waited until 3 pm
Chelly S.
Apr 02, 2013
Report
I used this company for years with very little complaint. About a week ago, I called them to fix a jammed shower pull in one of the bathrooms. This company charged me $166 for this service by installing a whole new faucet which does not fit properly. I also asked them to check my water pressure. After these two left, my hot water no longer worked. They charged another service call and parts to replace a coil. This wasn't the source of the problem. We ended up with no hot water on Easter Sunday. When I called their emergency service, they informed me that I would have to pay still another higher
