Throughout the Richmond area, there's only one name to remember when it comes to plumbing. Both residential and commercial customers turn to POTW to handle a full range of installation and repair services in their homes and businesses. Contact our plumbing company near Richmond, VA-and let Plumber on the Way take care of you today.
Here at POTW, we've earned a reputation for impressive workmanship and impeccable customer service at a fair and affordable rate. As a plumbing contractor, it's important to us that our residential and commercial clients are completely satisfied with our work. And so, we go above and beyond to deliver the finest plumbing services with a friendly smile.It's just one of the reasons why the people of the Greater Richmond area have trusted us since 2004.
Here at POTW, we've earned a reputation for impressive workmanship and impeccable customer service at a fair and affordable rate. As a plumbing contractor, it's important to us that our residential and commercial clients are completely satisfied with our work. And so, we go above and beyond to deliver the finest plumbing services with a friendly smile.It's just one of the reasons why the people of the Greater Richmond area have trusted us since 2004.
Services
It all started in 2004 with two men and a truck. Since that day over 16 years ago, our unparalleled service and customer commitment have allowed us to grow and serve more and more people across the Greater Richmond area, including Henrico County and Chesterfield County. Today, we are a fully licensed and insured company that is always ready to help the people of our community.
Don't let a plumbing problem bring down your day. Choose the experts at POTW to handle all your residential plumbing needs, from leaky faucets to clogged drains and everything in between. Contact us today to make an appointment for the finest residential plumbing services in Richmond, VA, and the surrounding counties.
Maintaining high-quality plumbing in your business is critical when it comes to providing your customers with a great experience and your colleagues with a great place to work. Owners of all types of commercial facilities-from restaurants to office buildings-rely on us for a comprehensive selection of commercial plumbing services in Richmond, VA, and the surrounding areas.
Ed is the mastermind behind POTW. He's been plumbing since the age of 17 and is dedicated to continuously expanding his knowledge of the trade by staying up-to-date with the latest plumbing systems and innovations. Tim loves a good technical project, which is why he's our go-to team member when it comes to tankless products, backflows, water filtration, gas, and radiant heat applications.
I had an emergency and I called this morning and the plumber came out and repaired the problem already. Outstanding service, extremely knowledgeable, courteous and efficient. Doug did a superior job. I will definitely call in the future for any repairs and remodeling we may need. Thank you again! - Diane T.
Reviews (16)
Megan Rash
Dec 28, 2021
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Vicki Woodruff
Nov 28, 2021
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This was a great experience! The plumbers were friendly and polite, and took time to explain the work I needed and my options. They arrived on time, had everything they needed to complete the job, and finished quickly. Everything looks good, and the price was lower than I expected. I will definitely call Plumber On The Way if I need plumbing work in the future.
Denise Quigley
Nov 20, 2021
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We have had Plumber on the Way service our tankless hot water heater for over 13 years. The workers have always been responsive, skilled, prompt (sometimes even early!), and pleasant to work with. They always call before coming, and whenever we had a problem we could always get a service appointment quickly. Plumber on the Way is the only company we will call for any plumbing problems that we may encounter.
Tracey Sigmon
Nov 20, 2021
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Jess Wooten
Nov 05, 2021
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Excellent service for some of the calls I’ve had, however the most recent service visit likely resulted in water heater prematurely failing. Without mentioning this, I attempted to get in contact to have someone come take a look or replace the water heater (I was not placing blame), yet no word from them. Zero communication, after multiple attempts for over a week. Despite their exceptional work in the past, the lack of communication was very inconvenient and disappointing.
Steve Postero
Sep 24, 2021
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Andrew Neff
Sep 17, 2021
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This company went above and beyond
They worked with me on major renovation and addition. Worked with my contractor and myself on time line that was needed for job.
They replaced gas lines , tankless water heater, all rough in plumbing and all new sewer lines to city hook up. Work looks clean and tidy
And it was all very professional and on time good communication
Would and do recommend them
They worked with me on major renovation and addition. Worked with my contractor and myself on time line that was needed for job.
They replaced gas lines , tankless water heater, all rough in plumbing and all new sewer lines to city hook up. Work looks clean and tidy
And it was all very professional and on time good communication
Would and do recommend them
Judy Edwards
Aug 21, 2021
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I needed a house inspection for insurance purposes. They did a through home inspection & found a leaking sink drain. They repaired it & cleaned up afterwards! The price was extremely reasonable! Carl answered all my questions & very personable. I will definitely call him for further projects. Thanks so much for working w/ me. Judy Edwards
Shelley Burnside
Aug 14, 2021
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Carol Gertner
Jul 28, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
Marty is a master plumber and he is always on time and reliable. He is honest and gives reasonable quotes. I would not use anyone else for plumbing. Highly recommend him!
Services: Leak investigation and repair, Toilet repair, Tap repair
Marty is a master plumber and he is always on time and reliable. He is honest and gives reasonable quotes. I would not use anyone else for plumbing. Highly recommend him!
Services: Leak investigation and repair, Toilet repair, Tap repair
Kev P.
Jan 16, 2020
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Jonathan B.
Jan 05, 2018
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Grover O.
Jun 15, 2016
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Kelly K.
Oct 16, 2015
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We used "Plumber On The Way" @ 804-598-9150 and they were fantastic!!! They fixed the issue at a very reasonable cost. We couldn't be happier. The problem was very weak water pressure in our guest shower which was added when they enclosed a second floor original porch. Not sure when they enclosed the porch and added the 2nd full bathroom but it was probably 15 years ago. Our house is around 100 years old. Luckily for us it was a fairly easy fix. It was the valve behind the shower handle that was apparently cheap quality that wasn't working properly and was not allowing for good
Susan P.
Oct 27, 2014
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They do exactly what they say they are going to do. I got a call announcing that they were on the way and the approximate time of arrival. They got there in the time slot they had said. I needed a plumber of small size to go into the small crawl space under the house and fix the leak. Sure enough, they had a guy that was small enough to get in there, he discovered the leak and fixed it within the hour. I got a quote and they were not expensive.
I asked for their business card because if I ever had a problem again, I'd use Plumber On the Way again for sure.
I asked for their business card because if I ever had a problem again, I'd use Plumber On the Way again for sure.
Courtney B.
Sep 01, 2012
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