Find out the trade-in value for your vehicle before you visit. Access our quick trade-in form and get an instant estimate on your car. Then redeem your offer at Grapevine Ford and put the money toward a new vehicle or take the cash! Streamline the transaction process by getting started on your Ford credit application from home.
The application is completely confidential and the information you provide will assist our team in figuring out what finance options are available to you. Setting up a MyCars account is easy and it gives you the option to save progress on your Ford finance application and personalized payment review.Return to your account when it's convenient for you and decrease time spent in the dealership!
The application is completely confidential and the information you provide will assist our team in figuring out what finance options are available to you. Setting up a MyCars account is easy and it gives you the option to save progress on your Ford finance application and personalized payment review.Return to your account when it's convenient for you and decrease time spent in the dealership!
Services
As a Ford President's Award winner for customer service, Grapevine Ford has become one of the top Dallas-area Ford dealerships since we opened our doors in 2009. We serve many local communities in the Greater Dallas area, including North Richland Hills, Southlake, Carrollton, Keller, Lewisville, Irving, Arlington, and the rest of the greater Dallas and Ft.
Using our map, you can find a Ford dealer that's nearby. With just your address or zip code, we can tell you how to get to your desired dealership quickly and conveniently. The Ford empire is growing by leaps and bounds, which means our inventory is as well. Our showroom is comprised of the latest makes and models, and we encourage you to look into our newer options.
We're excited to invite you to check out our new vehicle specials. Maybe you need a reliable four-door sedan. Perhaps you've been looking for an amazing truck. Maybe an SUV with comfort and extra space is on your current radar. Each customer is unique. We take great pride in recognizing that each new customer has different expectations for their next vehicle.
At Grapevine Ford, we are confident that anyone who comes down to check out our pre-owned specials will be ready to buy one. This is why these models sell so quickly. Please come down and see for yourself what we have to offer. We are only able to offer such a high quality of offers because we have such exclusive resources.
Reviews (29)
Jonathan Kocks
Jan 27, 2022
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Grapevine Ford called me about trading in my wife's vehicle. I was curious about what it was worth so I made an appointment with Valeria. He boss, James, even called me the night before to confirm I would be there. When I arrived at 9:15 on the dot, neither Valeria or James had showed up to work yet despite setting up an appointment for that time. They had 0 respect for my time and obviously I won't be returning. I was curious who owned a place with such poor customer service and it is Berkshire Hathaway Automotive. This is the service you get when a billionaire from 4 states away owns a dealership
Terence McMillan
Jan 22, 2022
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Ty Young did and excellent job making sure the vehicle was ready for a test drive upon my arrival! He was patient, knowledgeable, and very honest during our transaction. I love my new F150! Excellent deal from an exceptional dealer! Do yourself a favor and ask for Ty Young if you want an awesome experience!
Christie Russell
Jan 21, 2022
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Car buying has changed a lot in the last few years and Grapevine Ford has had the inventory and the stress-free dealership experience I was looking for. I was bombarded with pushy sales people at other dealerships and pushed into ordering a car since they didn't have the car I wanted on the lot. Grapevine Ford (Keaton) had the car I wanted to look at with all of the features I asked for pulled up for me when I arrived. They made the buying process smooth and easy. I would highly recommend you checking them out, this is our family's 4th vehicle to buy from Grapevine Ford! Go get a new ride!
Christie Baker
Jan 11, 2022
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Where do I begin? I started negotiating on a car 3 days prior before finally agreeing to come in. I told the salesman that I didn’t want to spend to much time at the dealership and handle all the numbers before I agreed to come in. I mentioned that I would be coming with my own USAA financing in place. He said not a problem. From the time I walked in the door the games began. The numbers changed that we agreed on, all of the sudden they don’t accept any outside financing, my salesman disappeared and a new guy appeared. You know the tag team approach! They must of thought because I was a female
Zachary Usinger Smith-Son
Dec 28, 2021
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Grapevine Ford makes the car buying process seamless, and even a bit fun. Like an exciting adventure! We were able to save loads of time by getting over 60% of the process completed online from the comfort of our home. Once we arrived, Julian Arsenault took care of the would-be stressful junctions, helping both my wife and I feel at-ease. Overall, Grapevine Ford was no-nonsense and ensured we got into our new Mustang Mach-E as quickly as possible.
Thanks again to Julian for being such a gem.
Thanks again to Julian for being such a gem.
Stephen Ellison
Dec 25, 2021
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Grapevine Ford-Lincoln was great. Jonathan, our sales person was wonderful. His depth of knowledge of the engine, drivetrain and complexities of the vehicles from different manufacturers we evaluated
was amazing. Jonathan was especially helpful with the vehicle we purchased. He assisted in connecting my older phone to the vehicles systems and patiently demonstrated the different features. He even was available to assist over the phone after we took the vehicle home. The other personnel at Grapevine Ford - Lincoln were great as well. Overall a very satisfying car purchasing experience.
was amazing. Jonathan was especially helpful with the vehicle we purchased. He assisted in connecting my older phone to the vehicles systems and patiently demonstrated the different features. He even was available to assist over the phone after we took the vehicle home. The other personnel at Grapevine Ford - Lincoln were great as well. Overall a very satisfying car purchasing experience.
Angela Champlin
Dec 23, 2021
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My experience buying my Lincoln Navigator at this dealership went great! I enjoyed the personality of Blane, appreciated Xavier working with me on negotiating a very fair trade, Santiago's patience with a few miscalculated numbers to make sure it was the right amount, and last but most definitely not least--Ismael for our conversation and his easy going style which sealed the deal for me buying my car. Although this dealership was a seven hour drive for me, I would definitely go there again to buy a car.
Alen P.
Nov 24, 2021
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Service department here only cares about making a sale on additives and does not truly look at vehicle needs. Brought a truck here to do an oil change, advisor spun a sales pitch to add a condenser for fuel efficiency but ended up doing a fuel cleaner, transmission condenser and an additive to a coolant. Never disclosed prices, I only approved fuel injector cleaner and nothing else. Called me back that brake fluid is dirty and coolant is diluted and when asked how that could be since I had both flushed last summer he quickly stated "you'd be ok to go another 5-6k mile but it's dirty
Doryn L.
Nov 12, 2021
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This place is amazing...unless you are looking for a quality used vehicle and even sub-par customer service. If that's the case run like hell. I bought a 2018 F-150 two months ago and the transmission is already going out. When I called to speak with someone my phone number was taken and I was told they would be in contact right away. It's now two days later and not a word. Also, apparently the salesman who sold me the truck was fired and when I went to pick up my keys two members of the sales staff told me how much everyone hated this guy. Very professional... Learn from my, and what
James K.
Nov 11, 2021
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I don't understand how this dealership is still in business. $5000 addendum charge on a new Ranger. Who in their right mind would pay that. Look at the other dealers in the area, they are not charging an addendum charge. I honestly don't understand why anyone would buy a vehicle there, why would you pay an addendum charge. Am I missing something? Or do people just not know that they don't have to pay this? Go to pretty much any other dealer in the Fort Worth are in person or online and see the difference. Don't waste 5k on that ridiculous charge.
Lindsay H.
Oct 29, 2021
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I have 4 recalls on my car. I made an appointment to get my car fixed on August 17. I took my car in, they told me to take it home and they would contact me in 4-5 days when they had someone available to fix my car. I have called 4 times and left 3 voicemails and still have not heard from anyone! It's been over 2 months! Terrible terrible terrible customer service!
Dan G.
Oct 25, 2021
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Had an absolutely fantastic experience here! My wife recently traded in her vehicle and got back into an Expedition and had a great experience, so I decided to bring my truck down here (a further drive than a closer dealership) to see if I had a good experience as well. And as a matter of fact, I did! I believe the gentleman's name in Service was Pete Roshell... he was super kind, respectful and a pleasure to work with! Their front desk woman was also super kind and helpful! I highly recommend them for any of your vehicles needs!!
Mitchell Parish
Oct 22, 2021
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Shi Kristina
Oct 05, 2021
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Roadrunner R.
Sep 14, 2021
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They tried to add 500$ onto the cost of the vehicle after saying they could discount off the asking price. Tried to charge for $500 for a spare key and another who knows how much for some tracking app. No thanks. Be up front with your pricing. I do not recommend using this dealer. I had to explain the the Ryan kid about the hybrid system of the car and he was insistent that it had 360 degree camera view which it did not. I drove from okc and it was a wasted trip.
The certified Ford had way more scratches than the dealer led me to believe with horrible touch up done. They wanted me to fill out
The certified Ford had way more scratches than the dealer led me to believe with horrible touch up done. They wanted me to fill out
Jim L.
Sep 12, 2021
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This dealership ruined my dream car purchase! They damaged my new car and tried to hide it All they needed to do is paint and install a wing and powder coat the wheels. They damaged my trunk lid, window trim and dropped my car off a floor jack damaging my undercarriage. See photos. However, they did the right thing and traded me out of it. But then they kept the gap insurance in the amount of $1,200.
Jar I.
Sep 08, 2021
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Worst place I have ever had to deal with. Have been waiting on a part for months, everyone I call, they tell me it isn't in. I ask to speak to a manager, one is never available. This was a recall on my car, so really needing fixed. Most recent time I called, they sent me to a towing company instead of a manager. I read reviews and they all said how horrible they are, I thought I would give them a chance. Don't do the same. I will find a different dealership. I can truly say I have never written a review but I had to in this case. Worst ever!! I wish I could give no stars bc they don&apos
Hillary Filstrup
Sep 04, 2021
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We ordered a Lincoln Corsair a few months back knowing I there is a vehicle shortage. I have a baby due in October and the salesman Mark was so honest that they would work heard today meet that deadline. Every step of the way was amazing and smooth. Even the dreaded finance office was in & out!!! So happy to join the Lincoln Family!
Doug B.
Aug 16, 2021
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What is with this "Addendum"? I asked on the phone and thru email but received no answer. Finally I go down there and test drive a SuperDuty. While appraising my trade I find out that they Jack up the price 10-15k over MSRP. So I went to another dealer who honored my XPlan and I have ordered my first ever Vehicle which will be here in September. There are better Ford Dealers in the area so stay away from this one.
Anatoly Z.
Aug 10, 2021
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No one ever answers calls. When I finally eMailed they called me back. I requested an OFFICIAL quote for parr's and labor, I was told that they can't do that which is a lie, I worked in service and know that just typed up numbers can be changed but printed copy on the official dealers paper is in stone.. It's not the first lie I heard from this dealership so I will take my business and money to the dealer who actually trying to help. I wouldn't buy from them ether nor recommend it to anyone else.
Kyle K.
Jul 07, 2021
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These guys are nothing short of scam artist. We bought our certified vehicle on a rainy day. When we got home we noticed that the windshield was broken right outside of the wiper zone. We were told there was no issues with the car when we bought it, so we were disappointed to find a broken windshield on our $70k investment. That's what we get for trusting these guys. We talked to a manager after several calls of being ignored and they said they would make it right. When we brought the vehicle up no one was to be found.
They advertise morals and integrity, but it's all smoke and mirrors
They advertise morals and integrity, but it's all smoke and mirrors
Christopher K.
May 20, 2021
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I will never buy another vehicle from Grapevine Ford again. The buying experience wasn't bad, but the follow up was painful. I had 3 things I wanted done to the truck before I agreed to purchase it. They didn't do it at the time of purchase. Nor did the salesman document it prior to the purchase. I had to tell him to give it to me in writing before I left. They didn't follow up. I had to chase them down to get it scheduled. When I came in to get the items taken care of it took way longer than it should have. The salesman was aloof and they even managed to misspell my street name
Wendy S.
May 12, 2021
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I used Kelley Blue Book for a trade in appraisal. Grapevine Ford got notified and called me. I told them I was not interested but I did look online at their trucks. Guess what, with the truck shortage due to the lack of computer chips this dealership has added a $10K premium above MSRP! They sent me an email, I told them I would not do business with them and now they keep sending me emails. They are not honest, they are greedy, and they are rude. Deal with them at your own risk.
Benjy T.
Apr 20, 2021
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I had a service appointment scheduled today I had called last week and scheduled the appointment with the scheduler and advised him I need a rental car she advised me that I need to call my service rep which was Alfredo. I called Alfredo and left two messages and did not get a return call. On my way to my appointment today Alfredo calls me when I'm less than a mile away 30 minutes from my appointment tell me they don't have rental cars. I asked to speak to his manager his manager wouldn't do anything. The Service center at Ford is a nightmare to deal with all the time. Even if you
Rob R.
Mar 21, 2021
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Jessie A.
Jan 23, 2021
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**BUYER BEWARE**
In 2018 we purchased our used Lincoln Navigator from Ford. From the very get go (after the contract was signed), service went downhill. The promises and expectations from that point were not met, so much so that they gave us 2 free oil changes and multiple apologies. Woohoo, maybe $100 in value. I waited a few years to write this review because I wanted to see if Lincoln could redeem service points lost by Ford but sadly, nothing has gone better since our initial experience. We have received subpar service from the service side. The Lincoln side definitely doesn't give the
In 2018 we purchased our used Lincoln Navigator from Ford. From the very get go (after the contract was signed), service went downhill. The promises and expectations from that point were not met, so much so that they gave us 2 free oil changes and multiple apologies. Woohoo, maybe $100 in value. I waited a few years to write this review because I wanted to see if Lincoln could redeem service points lost by Ford but sadly, nothing has gone better since our initial experience. We have received subpar service from the service side. The Lincoln side definitely doesn't give the
Josh B.
Oct 19, 2020
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Noah L.
Oct 11, 2020
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Typical sleazy car dealership. DON'T TRUST ONLINE PRICES.
Of course they had an excuse why they wouldn't honor the price. " that truck was a misprint"
So I asked about a completely different truck ..."oh that price must have been a misprint too"
Won't buy a vehicle from these liars - I suggest you don't either.
Of course they had an excuse why they wouldn't honor the price. " that truck was a misprint"
So I asked about a completely different truck ..."oh that price must have been a misprint too"
Won't buy a vehicle from these liars - I suggest you don't either.
Ken G.
Sep 29, 2020
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Got my truck services today and had a good experience. Except the bathrooms, you can't have something that small for a medium large dealership. Please also reopen your cafe, working folks need coffee and they need it yesterday.
Alfredo is a great guy and a valuable asset to your organization. I grew up owning Ford's and branched out to German brands with a Lexus GS mixed in at one point but came back to Ford because the newer generation F150 provided comparable luxury and serenity with real utility and off-road capability.
I get to have my cake and eat it too, with a service advisor
Alfredo is a great guy and a valuable asset to your organization. I grew up owning Ford's and branched out to German brands with a Lexus GS mixed in at one point but came back to Ford because the newer generation F150 provided comparable luxury and serenity with real utility and off-road capability.
I get to have my cake and eat it too, with a service advisor
