Kitchen Restyling Company, Areas Exclusive Dealer for Kohler LuxStone Shower, Bathroom Conversions & renovations, Siding/Roofing, Window & Doors Replacement & Other Home Remodeling Options in Baltimore, MD; Washington, DC; Fairfax, VA & Throughout Virginia & Maryland, Connecticut, New Jersey and New York.
Remodel USA Inc for being at no 57 on the 2020 qualified Remodeler top 500 list. Remodel USA moved up again this year to #57 from #78 position out of the #top500remodelers in the USA. Remodel USA is one of the fastest growing remodeling companies in the USA. Kitchen restyling can be simple when you turn to the professionals at Remodel USA.
If you live in Washington DC, Baltimore, Fairfax, or a surrounding area, our experts are available to help create your ideal kitchen. Kitchen Restyling & Refacing Experts in Baltimore MD, Washington DC, Annapolis, Roanoke, Fairfax & Elsewhere in Maryland & Virginia. Kitchen Restyling & Refacing A Cost-Effective and time efficient Alternative to a Kitchen Remodel That Doesn't Sacrifice Quality, looks, convenience and maintenance.
Remodel USA Inc for being at no 57 on the 2020 qualified Remodeler top 500 list. Remodel USA moved up again this year to #57 from #78 position out of the #top500remodelers in the USA. Remodel USA is one of the fastest growing remodeling companies in the USA. Kitchen restyling can be simple when you turn to the professionals at Remodel USA.
If you live in Washington DC, Baltimore, Fairfax, or a surrounding area, our experts are available to help create your ideal kitchen. Kitchen Restyling & Refacing Experts in Baltimore MD, Washington DC, Annapolis, Roanoke, Fairfax & Elsewhere in Maryland & Virginia. Kitchen Restyling & Refacing A Cost-Effective and time efficient Alternative to a Kitchen Remodel That Doesn't Sacrifice Quality, looks, convenience and maintenance.
Reviews (18)
Brittani M.
Jan 07, 2022
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I signed a contract to have 10 windows installed in December 2020. Work started in May 2021. The project just finished in November 2021. After having to uninstall and reinstall all windows, replacing one, and firing and hiring an entire new crew that didn't know what they were doing. Trying to contact someone at HQ about recouping more of my financed cost is impossible. I was told the discussion wouldn't be had until the project was complete. I got $500 back after I called that was promised when the original project manager was fired, and was told Martin Slusarz would call me after multiple
David M.
Jan 06, 2022
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Lita A.
Jan 04, 2022
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Dwayne Hayden was excellent and comfortable to talk to. He listened to what I needed. I enjoyed speaking with him as he was very personable. I do think the price is a little expensive, I paid less for an air conditioner system. I do like the product and I am hoping the quality is worth it along with just one contractor to deal with. Sometimes convenience is worth a higher price tag. I will update the review as we progress through the install.
Matthew P.
Dec 29, 2021
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I arrived, unintentionally, at Remodel USA via kohlershowers.com. I called the 800 number on the site to schedule a consultation and ... I should have known immediately something was amiss. The person who answered sounded like they were hired a week ago and given a script and told..."Here, book our appointments". I should have stopped there, but I figured...oh...probably whomever they send out will be fine. Let's start with the works part.... The appointment was at a condo I own, in which my 82 year old in-laws live. I arrived about 10 minutes before the appointment only to
Gina C.
Oct 21, 2021
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Terrible Company. They use fly by night contractors who are nice but do a terrible installation. The materials: tub and shower are the cheapest Koehler. I called and complained to the main office in Maryland, but nobody follows through. They promise lifetime warranty, but when you call, They ignore the complaint. Please be careful with this Company: Remodel USA, inc. They send salesman who say anything and promise the moon about the products. But the products they install and the work is not worth the price. We Paid $13,000 for the tub, wall and faucet. Very disappointing and unhappy
J. G.
Sep 01, 2021
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A terrible company that won't stop calling you. I put in a request for windows in 2004 - 17 years ago and I still get calls today. They seem incapable of taking telephone numbers out of the marketing calls list.
I have no idea of what kind of work they do, so make your own judgements based on that above feedback. I'm sorry I ever contacted them
I have no idea of what kind of work they do, so make your own judgements based on that above feedback. I'm sorry I ever contacted them
Brandon M.
Aug 21, 2021
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To be fair and upfront, this review has nothing to do with any work that was performed; because we did not choose remodel after seeing the quote. It has everything to do with the experience with the sales person.
Mike showed up a few minutes after the scheduled time which is fine, living in the NOVA area there's traffic so its understandable they could be late. He seemed fine came in looked around asked us a bunch of questions about the house, what renovations we have done, did we plan on staying here a long time etc. The problem here is he talked about us and our house for 30 mins then
Mike showed up a few minutes after the scheduled time which is fine, living in the NOVA area there's traffic so its understandable they could be late. He seemed fine came in looked around asked us a bunch of questions about the house, what renovations we have done, did we plan on staying here a long time etc. The problem here is he talked about us and our house for 30 mins then
Steve S.
Aug 13, 2021
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8/2021 Update: Filed complaint with DPOR. Owner called and offered a settlement since he does not have confident his crew an repair their mistakes. Wants me to hire someone to do repairs. Found out the shower materials were installed incorrectly and voids the product warranty. It will have to be totally ripped out. Estimates for another contractor to repair all the mistakes will cost more than the original contract price.
Dennis M.
Jul 21, 2021
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I had requested estimates a couple hours ago for a rental house via Angie for windows and Remodel USA was one of the companies that came up.
I appreciate that the person I spoke to openly said that their windows were not really appropriate for a rental since they were very high quality and therefore rather high priced for a rental house. Their windows are geared for owner occupied homes. I inquired about a ballpark price and had to agree.
I wish all businesses were so open and honest.
I appreciate that the person I spoke to openly said that their windows were not really appropriate for a rental since they were very high quality and therefore rather high priced for a rental house. Their windows are geared for owner occupied homes. I inquired about a ballpark price and had to agree.
I wish all businesses were so open and honest.
Matthew S.
Jun 01, 2021
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Do not use this company. They do not have any sense of urgency to get the job done. They waited two months after I signed to order material and then said that my items were on backorder. They had to take a door from another job to complete mine. And now after a week and a half using the shower, there is water damage on my first floor ceiling. And forget trying to call anyone,you get directed to multiple voice-mails. This company is terrible. I repeat, DO NOT USE THEM!!!! If I could give less than 1 star I would.
Wendy M.
May 22, 2021
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Martha D.
Apr 17, 2021
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Kim H.
Mar 24, 2021
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Donnell P.
Sep 09, 2020
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So where oh where do I begin........
I will start by saying that I wish we REALLY did our homework before working with this company. I feel a little bad that during these times in our country (pandemic) I am writing a negative review for a company but I truly feel taken advantage of by this company.
To make it as brief as possible let me simply bullet what our issues have been from the beginning:
- the salesman, was generous to come back and give his speech to me (after all ready giving it to my significant other THIS WAS GREAT!!!!), however staying entirely too long passed your welcome was
I will start by saying that I wish we REALLY did our homework before working with this company. I feel a little bad that during these times in our country (pandemic) I am writing a negative review for a company but I truly feel taken advantage of by this company.
To make it as brief as possible let me simply bullet what our issues have been from the beginning:
- the salesman, was generous to come back and give his speech to me (after all ready giving it to my significant other THIS WAS GREAT!!!!), however staying entirely too long passed your welcome was
Gee M.
Jun 23, 2020
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They will not stop calling me. I never showed interest in their services. I dont know how they got my number. I had to block them but I'm still getting alerts. Over time, it's only gotten more predatory. Calling me multiple times a day even multiple times a MINUTE! These are not the practices of a honest business. This has gone on for 2 months. They clearly care about nothing but the bottom line
Stephanie M.
Feb 23, 2020
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Not trustworthy,
After the initial quote, on our roof they came out and requested more money. They did however deposit our down payment. I requested an over night check reimbursement and it has been 5 days and no response.
Please do not trust these people. You never get to talk to the same person and their so called relations person is a joke.
They are now ignoring my calls. I just want my money back.
After the initial quote, on our roof they came out and requested more money. They did however deposit our down payment. I requested an over night check reimbursement and it has been 5 days and no response.
Please do not trust these people. You never get to talk to the same person and their so called relations person is a joke.
They are now ignoring my calls. I just want my money back.
Top Notch C.
Sep 05, 2019
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Absolutely horrible company in every way possible. I would never ever get them to remodel my home, and this is coming from a business that did sub-contract work with them.
They are unorganized, they don't know how to correctly measure ANYTHING, they dont order enough material, they sell the customer one thing, then deliver something different, they put doors in the wrong place, which causes more delays, since the old door opening has to be fixed then a new hole has to be cut
Then, expresses to the client that it is all the subcontractors fault because the job isnt done on time, completely
They are unorganized, they don't know how to correctly measure ANYTHING, they dont order enough material, they sell the customer one thing, then deliver something different, they put doors in the wrong place, which causes more delays, since the old door opening has to be fixed then a new hole has to be cut
Then, expresses to the client that it is all the subcontractors fault because the job isnt done on time, completely
Tasha B.
Jan 12, 2019
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BEFORE YOU HIRE READ THE REVIEWS (unfortunately I did not) Revised Contract Signed on 10/12/18 (1st contract was priced incorrectly)
Contract states estimate begin 12/17/18 completion 12/21/18. I had to call them on the 12/17/18 the day of to remind them of our contract.
Roof was installed then removed. Panels were installed and removed. ( Wrong specs) wasted labor hours.
Today-1/12/19 (mind you we have not had bad weather)
-Missing a panel . Thats on back order
-Final screen to window can not be installed because of missing panel
-Electrician didn't show for two days. Called owner he
Contract states estimate begin 12/17/18 completion 12/21/18. I had to call them on the 12/17/18 the day of to remind them of our contract.
Roof was installed then removed. Panels were installed and removed. ( Wrong specs) wasted labor hours.
Today-1/12/19 (mind you we have not had bad weather)
-Missing a panel . Thats on back order
-Final screen to window can not be installed because of missing panel
-Electrician didn't show for two days. Called owner he
