Our family has been protecting the health and homes of North Carolina families for over 20 years. Our promise: your health and environment are a top priority, and we commit to protect both. City Wide Exterminating has been the one and only company that I can trust to get the job done and follow up.
We have enjoyed getting to know them over the years. They are professional, pleasant and prompt! Most friendly & reliable pest control company I've dealt with. I've never had any problems after they come like I've experienced with others. I know we're safe when we're outside, which is very important to me! Thank you for your commitment to your customers!
I've used City Wide for pest control for about 8 years and have always found them to be hardworking, reliable, trustworthy people who put the customer first. Made my backyard livable last year! It was like a swamp the year before we started getting mosquito treatments, they were so bad. I would recommend them to anyone!
We have enjoyed getting to know them over the years. They are professional, pleasant and prompt! Most friendly & reliable pest control company I've dealt with. I've never had any problems after they come like I've experienced with others. I know we're safe when we're outside, which is very important to me! Thank you for your commitment to your customers!
I've used City Wide for pest control for about 8 years and have always found them to be hardworking, reliable, trustworthy people who put the customer first. Made my backyard livable last year! It was like a swamp the year before we started getting mosquito treatments, they were so bad. I would recommend them to anyone!
Services
We offer residential and commercial pest control throughout the Charlotte area with plans starting as low as $32/month. City Wide Exterminating strives to create an extraordinary customer experience through our knowledgeable, caring, and responsive pest professionals throughout the Charlotte metro area and beyond.
Headquartered in Locust, City Wide offers residential and commercial pest control solutions for homeowners and businesses in Mecklenburg, Cabarrus, Stanly and Union counties. Our pest prevention plans suit a range of needs, from regular monthly service to one-time termite and bed bug treatments. We utilize the best products in the industry that get the job done while also being safe for you, your children and your pets.
Each year, termites cost homeowners an estimated $5 billion in damage. That's more than floods, fires, and hurricanes combined. Termites feed on unseen portions of the home, often unbeknownst to the homeowner until it's too late. We guarantee to protect your home from termites, and are so confident in our services that should termites come back, we'll return to re-treat and repair any damage caused with our optional $1,000,000 damage guarantee.
We make it hot. Really hot. We're so confident in our service that our whole-home heat treatments are backed by a 30-day guarantee! Bed bug heat treatments essentially turn your home into one large oven. Before treatment starts, homeowners are required to remove any special or delicate belongings, and during treatment, homeowners and pets need to leave the home.
Reviews (23)
John Durr
Nov 26, 2021
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Walter Austin
Sep 15, 2021
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Lesley Lasalle
Sep 06, 2021
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Catherine Velasquez
Aug 17, 2021
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Eric Deitrick
Aug 04, 2021
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Always wonderful service from City wide. Nicolette introduced herself today and performed our mosquito treatment. We have an outside project going on which it is muddy in certain spots,she literally took her shoes off to go into our backyard which has asto turf and travertine so she wouldn't track mud onto it. Now that is what I call customer satisfaction and employees caring about other people's property. Thank you again to your company and all of its employees who have always done a great job for us.
Michael G.
Jul 28, 2021
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I reached out to City Wide Exterminating as I needed a WDIR for a home refi. They were properly responsive and friendly over the phone in my follow-ups. To top it all off, when Simon showed up, he was respectful (wearing mask without being prompted), did all the right things when entering & inside my home, and communicative (but not overly so) being clear with what he needed to do.
Randy R.
Jul 22, 2021
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City Wide Exterminating has a great team that cares about keeping your home clean and bugless. Jason was always prompt and very helpful explaining and answering questions/concerns. I would highly recommend adding this service to your home for a good piece of mind.
Thanks everyone at Locut City Wide Exterminating.
Thanks everyone at Locut City Wide Exterminating.
Kevin Harkey
Jul 15, 2021
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This is a very reliable company. We have them coming every 3 months and they are right on time. They have never missed an appointment and always call us before coming. They are very nice over the phone if you have to call them for something. They are always there to help any customer.
Services: Rodents, Fleas or mites, Spiders, Cockroaches, Ants
Services: Rodents, Fleas or mites, Spiders, Cockroaches, Ants
Randy Satterfield
May 21, 2021
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I have known and used Citywide for many years. It is very nice to work with a family owned business who takes care of you and is responsive to any request. If their rep comes out and you have a question they are always very patient in explaining what they are doing and how it will work. I HIGHLY recommend this company for your home or business.
Deborah E.
Jun 17, 2019
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I called city wide because I thought I had bed bugs. Turns out I had poison ivy. Dylan came when he said he would. He performed a thorough and professional inspection. Even though he didn't find any bed bugs he left me some traps and told me. How to use them. Also, the inspection is good for 30 days. I would use City Wide Exterminating again.
Ruth M.
May 06, 2019
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Citywide is an excellent exterminating and wildlife company. I have worked with Robert for over 20 years, and then Chris & Dylan (& excellent office team) since Robert expanded. I am thrilled that this company has succession with equally as honest, good-hearted people as Robert. This company is of the highest integrity: they explain, are honest, do not make promises they cannot keep (especially related to wildlife, bugs - they are nature's creature, we cannot control everything that happens related to nature!). I refer friends and give Citywide the highest recommendation.
Shannon F.
May 03, 2019
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Would advise to give customers written agreement prior to service. Do not ask customers to sign an agreement electronically without providing a hard copy in advance. Ideally, it should be sent via email prior to service. When requesting that my husband see a copy first, this made it a pretty cumbersome process.
The tech who serviced us also made a comment that sometimes customers have too high expectations and call everytime they see a bug. He referenced one tech who was "dealing with a difficult customer." My understanding was that they would come out if there were bugs between contracted
The tech who serviced us also made a comment that sometimes customers have too high expectations and call everytime they see a bug. He referenced one tech who was "dealing with a difficult customer." My understanding was that they would come out if there were bugs between contracted
James B.
Apr 02, 2019
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I absoLUTEly recommend City Wide Exterminating for folks who want to prevent the creepy crawlies from taking over their homes and getting into their business. From Sandy at reception to Jason coming out to the house, this was a dream job from start to finish. Sandy was incredibly personable and fun, and Jason was efficient and knowledgeable. The service was surprisingly reasonable, and so far, very effective. For a great deal and outstanding service, I recommend City Wide Exterminating, 100%.
Brittany B.
Feb 28, 2019
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Great experience! They were professional and answered all of my questions and concerns. I had a squirrel issue and they handled everything quickly, professionally and even repaired the hole they were entering the house with and it looked perfect! You couldn't even tell it wasn't apart of the original house. THANK YOU!
Adell W.
Jan 12, 2019
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Dear Dylan,
Yes you did called and followed up, but no discount was offered. You still offered the same 399 they offered me during the visit. Our disagreement during the visit was that he wasn't great at calculating the rate. I calculated it 3 times to explain the total wasn't adding up. We eventually got it right after calling the company. Plus the service that was offered om the phone was contradicted in person. At that point i choose not to add the monthly plan.
During your call you did explain his miscommunication but at that point i had already lost faith.
Thanks for following
Yes you did called and followed up, but no discount was offered. You still offered the same 399 they offered me during the visit. Our disagreement during the visit was that he wasn't great at calculating the rate. I calculated it 3 times to explain the total wasn't adding up. We eventually got it right after calling the company. Plus the service that was offered om the phone was contradicted in person. At that point i choose not to add the monthly plan.
During your call you did explain his miscommunication but at that point i had already lost faith.
Thanks for following
Frank R.
Sep 15, 2017
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Absolutely 100% customer service & customer satisfaction! In today's age--this type of service & company are hard to come by...not here! Extremely helpful, knowledgeable staff & technician. Reasonable rates & just hands down excellent service. So glad I chose City Wide Extermination for my extermination needs! Trust me- you will be too!!! HIGHLY RECOMMEND! Thank you!
Marilyn M.
May 15, 2017
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I know I have the cleanest house. I would never have thought to see German roaches in my home. It was disgusting. I got several estimates from pest control companies. I decided to use City Wide exterminating company. They are knowledgeable about the cycle of roaches and I was so thankful to be educated on how they multiply and what to do to prevent them. Dillon from city wide is extremely helpful and Michael came out and did an excellent job. I will keep this company from now on to do my pest control. Thank you City Wide exterminator.
Charlotte H.
Oct 27, 2015
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Liza B.
Apr 29, 2015
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I have learned that the cleanest houses can have an embarrassing pest invade their home! I don't even LIKE writing about Bed Bugs! Never in our lives would we ever think these critters would invade any residence we lived in, but it happened! I called City Wide Exterminating to ask for someone to confirm my suspicions. Dylan Morrison, their Technical Director called me back very quickly and answered every crazy question I had! Where did they come from? Guess what? They can come from anywhere! A movie theater, your job (yes, even from a hospital), any seat where they could hitch a ride
S. D.
Apr 09, 2015
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Elizabeth K.
Nov 26, 2014
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I have known the owner since 1996 when he worked for a larger exterminating company. So excited when he went out on his own. We have been using him quarterly ever since! Great family run business and overall great people. I have referred him to tons of family and friends in the Charlotte area. Can't speak highly enough!
Michael A.
May 28, 2013
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City Wide has provided exterminating services at my home for a few years. I am SO impressed with their professionalism, promptness, friendliness, and overall customer service. They show up when promised, provide quarterly telephone service reminders, and ALWAYS ask if any problems exist. They have truly provided the most consistent customer service of any business with which I have had the pleasure of working. Thank you and you can count on me as a long-term customer. And of course, they always make certain my home is creature-free.
Josh H.
Jul 06, 2012
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I used them as a result of calling 5 of the highest rated pest control companies on Angie's List. City Wide had the pest price on a single inside and outside spraying with no contract. We had a wide variety of bugs popping in from time to time and after the treatment the only bugs we have seen have been dead! The tech was very knowledgeable and professional. I had no problem letting this guy in my house and around my family. I also had him do a mosquito yard treatment while he was here. I will probably continue using them for the rest of the summer because my kids loved not being mosquito
