Estes Services makes it possible to have your Atlanta, GA, area HVAC system serviced at a safe distance with our zero-contact service call. Our team maintains proper distance and wears protective gear to keep you feeling safe and comfortable during our visit. We will do whatever it takes to make you feel comfortable during our service calls in the midst of this pandemic.
Estes is ready to help. No matter which plan you choose, maintenance membership plan is key to lengthening the lifespan of your Atlanta, GA, area home's equipment. Our technicians receive thorough training on every system and product we carry to make sure that installations are performed flawlessly.
We are proud to partner with Carrier - the leading name in the HVAC industry. Carrier offers excellence in their product lines, exceptional warranty contracts, and dependable durability that your family can trust in every product. Our skilled and knowledgeable professionals are able to offer service repairs for all makes and models of heating, cooling, plumbing, and electrical systems.
Estes is ready to help. No matter which plan you choose, maintenance membership plan is key to lengthening the lifespan of your Atlanta, GA, area home's equipment. Our technicians receive thorough training on every system and product we carry to make sure that installations are performed flawlessly.
We are proud to partner with Carrier - the leading name in the HVAC industry. Carrier offers excellence in their product lines, exceptional warranty contracts, and dependable durability that your family can trust in every product. Our skilled and knowledgeable professionals are able to offer service repairs for all makes and models of heating, cooling, plumbing, and electrical systems.
Services
The company was founded in 1949 by N.B. (Nap) Estes shortly after he served his time in the Army. While in the service he was moved from place to place and attended several colleges and trade schools along the way. That's when he developed an interest in mechanical things including the new and unique idea of central heating and air for individual homes.
At Estes Services, we understand that new systems and repairs can be expensive. We also know that it is an investment towards the betterment of your home and future savings. We have teamed with Wells Fargo Bank, N.A. to offer you special financing with approved credit. This allows for manageable payments that fit within your budget made monthly over time.
Even though we are a family business, we are always looking for individuals that will improve and add to the growth of our company. We offer an excellent benefit package, which is considered one of the best in Atlanta for any heating and cooling contractor. Additionally, the work environment is superb and according to the Air Conditioning and Refrigeration News magazine, Estes was said to be the Best Contractor to Work For in the Southeast.
Estes called in advance, arrived when they said they would, and performed my fall service in a timely manner. They informed us about some new service options and discussed the upcoming needs for our equipment. Excellent! We've been satisfied customers for years. One of our heating and air conditioning professionals will be in contact with you shortly!
Estes Services provides dedicated heating, cooling, indoor air quality and automation control services for commercial business owners in and around Atlanta, Georgia. Heating and cooling systems are essential to your business' successful day-to-day operation - they keep your facilities safe and comfortable, improve workforce productivity and protect your products and essential business systems.
Reviews (18)
Michael J.
Jan 03, 2022
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I have known and done business with Tommy Estes for more than 40 years and three HVAC Systems but I do not recognize the company based on my latest shocking Furnace Inspection. When the technican finished he said that he would need to come back because he did not have the right filter size. I thought this was strange because this was not the first time that Estes has inspected this furnace.
So, after two weeks elapsed and no Estes Technician calls to come back with a new filter, I purchased one and went up to my attic and I was shocked! The filter had been removed from the filter housing and
So, after two weeks elapsed and no Estes Technician calls to come back with a new filter, I purchased one and went up to my attic and I was shocked! The filter had been removed from the filter housing and
Donna M.
Jan 02, 2022
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Your website is so informative! I live in central Texas and have a heat pump. I had some concerns because I have never owned a home with a heat pump before this. While I read your website, all my questions were answered!
If I lived in Atlanta, I would certainly trust you to come fix my HVAC system!
Thank you for your excellent information!!!!
If I lived in Atlanta, I would certainly trust you to come fix my HVAC system!
Thank you for your excellent information!!!!
J. W.
Nov 18, 2021
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Rip off! We purchased a new heating cooling system three years ago. The Carrier unit was installed by Estes. We purchased a maintenance plan through them as well. We had a few issues with them on install but they did come back and fix the issue. Each time they come out for maintenance they attempt to upsell additional filtration, which is frustrating but I get it. Fast forward to this weekend. They were at our house for the regular maintenance 3 weeks ago, no issues. Saturday the heat is not working. The
error code states ignition lockdown. We contact them Saturday and they state they could
error code states ignition lockdown. We contact them Saturday and they state they could
The D.
Nov 08, 2021
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Second review of Estee's...
First time, we had just bought the place and had the sellers have Estes come and do a complete inspection and repair some things. Upon trying to use the AC the first time it would not work!
They sent a very rude service tech, who said it would be around $1200 to repair... Keep in mind we just bought the place and had Estee's inspect everything!... must've been a horrible inspection job. I wrote a review about my experience and a manager called because of the 1 star rating on yelp, I told him why, he said he understood and that they would give me a discount
First time, we had just bought the place and had the sellers have Estes come and do a complete inspection and repair some things. Upon trying to use the AC the first time it would not work!
They sent a very rude service tech, who said it would be around $1200 to repair... Keep in mind we just bought the place and had Estee's inspect everything!... must've been a horrible inspection job. I wrote a review about my experience and a manager called because of the 1 star rating on yelp, I told him why, he said he understood and that they would give me a discount
Mike B.
Nov 07, 2021
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We started with Estes 7 years ago, we had them install a new system for us and service it twice a year... Joshua and Nick usually would do our service and were really good... Our last service call involved some repairs installing a control board. My wife is very ill and I told them we need to get it fixed as quickly as possible. We called on a Saturday and they arrived at 6:00 pm Monday, not a quick response... I am also a home builder and have given many referrals to my clients to use Estes for their service work... We were loyal clients.... They sent Macay not Nick for the service work... it
Lydia W.
Oct 14, 2021
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Their service call is too expensive. The service people are nice, and if it wasn't for my service person being so nice, I probably would've continued searching elsewhere. The service call plus the cost of service is what you will go broke on. The customer service from their technicians is what will keep them afloat.
Ginger P.
Oct 05, 2021
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Sean Haynes came by for our regular AC and furnace services and did a great job! He was very informative, friendly, courteous, and professional. Even better, I was at an impasse with a bathroom reno I was doing and he helped me out tremendously. In just a minute or two, Sean was able to get the rest of my old 1970s shower door frame off, and I was able to get on with the project. Sean went above and beyond today, and he's my hero!
Jeanne D.
Sep 16, 2021
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The service technicians have been great. We have had Richard come out and service a Rheem tankless (horrible product put in by our builder). Richard serviced kept it going. The tank finally died. Dylan B. came to the house and talk to us about a Navien tankless. Had it installed yesterday and it is everything he said it would be. Thank you for that experience.
On the other hand their Customer Service (folks taking the calls for service) need major training. Even the supervisor I spoke to needs training. I wrote a review directly to them and no response. If you can get past this team's incompetence
On the other hand their Customer Service (folks taking the calls for service) need major training. Even the supervisor I spoke to needs training. I wrote a review directly to them and no response. If you can get past this team's incompetence
K. C.
Sep 01, 2021
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I used Estes before and it was Ok. The latest experience was so horrible that I had to switch -- and will never use them again! It was a simple free water heater replacement estimate -- yup, they managed to mess it up!
The initial experience of scheduling the on-site estimate was straightforward, and the technician showed up on time. He gave me a quote on the spot and told me what would be included in the quote and said would send me an electronic copy of the quote describing services included --- I specifically mentioned I needed that.
What I received was an invoice with only the quote amount
The initial experience of scheduling the on-site estimate was straightforward, and the technician showed up on time. He gave me a quote on the spot and told me what would be included in the quote and said would send me an electronic copy of the quote describing services included --- I specifically mentioned I needed that.
What I received was an invoice with only the quote amount
Renard R.
Aug 24, 2021
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Laura G.
Feb 17, 2021
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I have used this company for years for routine maintenance. They ALWAYS find something wrong to charge for more and more services. They made an error in billing for a service in December and are now telling me that my account is 60 days past due (although they never billed me). They have lousy customer relations. Would not recommend. I have severed my relationship with them.
Cee S.
Oct 08, 2020
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Annoyed! Requested a tech to install a gas dryer for me. There is gas to the house already, to the cooktop and furnace. He said over the phone that he didn't think it could be done if no place already behind the dryer but gave no real reason why. Came in looked for 5 to 7 minutes, said "no" (gas line is in the wall, right behind the laundry room), said to do it would be $1800 at least. And if the gasline in the wall were tapped it would starve the furnace in Winter. Added he already knew this BEFORE he came because he does work in this community ALL THE TIME. Why not say that, up
Debra M.
Sep 15, 2020
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Dishonest, not forthright! I had an appointment. They were a no-show. Then lied saying they had come (three hours prior to my scheduled appointment), but because I wasn't home, they left. They insisted they had come to the correct address. He was not telling the truth!
He was caught in his lie. There is no way he he even showed up. You see, I live in a very secure condo building where all vendors are photographed, must show ID and are registered. They must go thru at least three security checkpoints; one to drive onto the premises, another to enter the building and a third to be
He was caught in his lie. There is no way he he even showed up. You see, I live in a very secure condo building where all vendors are photographed, must show ID and are registered. They must go thru at least three security checkpoints; one to drive onto the premises, another to enter the building and a third to be
Lewis J.
Sep 09, 2020
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DO NOT HIRE ESTES!!!!
If I could give them negative stars, I would......
I have used Estes for both plumbing and HVAC for a number of years. While they have always sent over very nice, professional service technicians, they must have them on commission, as they never leave a maintenance call without saying that I absolutely need to buy something....so much so that I now greet them at the door telling them to not upsell me.
They replaced one of my HVAC systems 9 months ago. It is now working improperly, and I was told that it was the fault of something that they did not install.......however, I
If I could give them negative stars, I would......
I have used Estes for both plumbing and HVAC for a number of years. While they have always sent over very nice, professional service technicians, they must have them on commission, as they never leave a maintenance call without saying that I absolutely need to buy something....so much so that I now greet them at the door telling them to not upsell me.
They replaced one of my HVAC systems 9 months ago. It is now working improperly, and I was told that it was the fault of something that they did not install.......however, I
Lara T.
Jun 30, 2020
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I called Estes and other plumbers beforehand to price shop. I specifically asked the person at Estes who answered the phone how much it would cost to do a diagnosis that would likely require cutting through drywall. She said $59 for them to show up plus potentially more for cutting the drywall--she wasn't sure. I asked her if there was any more specific pricing information she could give that would shed light on whether they would charge more to cut through the drywall, and she said no.
The plumber then came and within 1 minute of looking at the sink said it would cost me an extra to cut
The plumber then came and within 1 minute of looking at the sink said it would cost me an extra to cut
Milton S.
May 13, 2020
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Beware of Estes Services! I've had a service agreement with them for over 5 years. A new technician came out yesterday and suggested I get $3700 worth of unnecessary garbage and up to 10 pounds of Freon @$190 per pound that would cost $1900! My unit is old but has been running great for 5 years straight with 2 visits a year with my maintenance agreement. My gut told me this new guy was trying to frighten me into getting at least the Freon. He knew the temperature would reach 90 degrees this weekend. After I asked him to leave. I had another HVAC person come out and was told that the technician
J. D.
Apr 17, 2020
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Just an update, the manager of Estee's called me to ask about my poor review and if there was anything that they could do to help me out, he made it very clear I did not need to change my review for them to make it right. He understood why I was frustrated, and why the original tech did not make me happy... they then offered to install the piece that I ordered online for $100 (from the original manufacturer) for just $95 which I thought was very reasonable. The tech the sent out (Nicco) was superb! He did a very nice job, was courteous, and thorough, something that I wish the original inspection
Herschel C.
Feb 03, 2020
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I had an issue with another provider years ago and tries Estes. They did ok on that service call. I called them again recently as my tenant said there was no heat. I have many properties though only a couple in Atlanta. I'll describe what happened below and you can be the judge.
I got a call from the tech assigned to the job that the condensate pump was out and they replaced it. I'd authorized charges up to around $300 or so. When they called I bought their annual service plan which came with a discount for the service call. I instructed them to go ahead and do normal maintenance/tune
I got a call from the tech assigned to the job that the condensate pump was out and they replaced it. I'd authorized charges up to around $300 or so. When they called I bought their annual service plan which came with a discount for the service call. I instructed them to go ahead and do normal maintenance/tune
