Welcome to Butcher's Swimming Pool Supply & Service, your trusted pool and spa supply retailer in Houston since 1958. Our team of professionals is here to make owning your pool easy! Through great products and great advice, we want to ensure that you spend more time enjoying your swimming pool and less time taking care of it.
We are truly dedicated to providing you with a shopping experience that leaves you 100% happy and satisfied. The only thing brighter than your smile will be your sparkling, clean, and perfectly maintained water. You can count on Butcher's Swimming Pool Supply & Service to be there to help with all of your water care needs.
Butcher's Swimming Pool Supply & Service also provides reliable commercial and residential pool and fountain services, repair, and weekly maintenance. Our knowledgeable service professionals are friendly pool and spa experts with the experience and know-how to keep your pool always operating and looking its best.
We are truly dedicated to providing you with a shopping experience that leaves you 100% happy and satisfied. The only thing brighter than your smile will be your sparkling, clean, and perfectly maintained water. You can count on Butcher's Swimming Pool Supply & Service to be there to help with all of your water care needs.
Butcher's Swimming Pool Supply & Service also provides reliable commercial and residential pool and fountain services, repair, and weekly maintenance. Our knowledgeable service professionals are friendly pool and spa experts with the experience and know-how to keep your pool always operating and looking its best.
Services
Founded in 1958, Butcher's Swimming Pool Supply & Service is a 3rd generation family-owned and operated company. Although we continue to service residential swimming pools, we expanded our services approximately 30 years ago to meet the service needs of commercial accounts as well. Our fountain cleaning specialists have vast experience having worked on-site at many prominent office complexes and retail centers around Houston.
Butcher's Swimming Pools takes pride in providing excellent customer satisfaction, and we appreciate hearing about your experience with us. Please take a few minutes to browse through our customer reviews to see what some of our clients have said about their experience with us. I know this company for years.
Pool ownership is a big responsibility, but it doesn't have to be. When you choose Butcher's Swimming Pool Supply & Service as your professional pool service company, rest assured your pool is in good hands. Butcher's Swimming Pool Supply & Service offers a variety of routine service packages that will keep your pool and spa in pristine shape.
At Butcher's Pools, we know how important it is to prolong the life of your pool equipment and protect your investment. Our repair technicians are very knowledgeable, licensed, and have been trained to install, maintain, and repair all makes and models of pool equipment. At Butcher's Swimming Pools, we understand your time is valuable.
Reviews (17)
Jim P.
Nov 28, 2021
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Critical: Professionalism, Punctuality, Quality, Responsiveness, Value
An employee at this business is harassing us due to an unrelated traffic accident that took place on Kingsville. He's making unsubstantiated claims regarding an incident that has nothing to do with our business, so it's only right we do the same. "Having fun yet?"
An employee at this business is harassing us due to an unrelated traffic accident that took place on Kingsville. He's making unsubstantiated claims regarding an incident that has nothing to do with our business, so it's only right we do the same. "Having fun yet?"
Brian Crum
Aug 31, 2021
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I was looking all over town for a replacement for my pool filter vessel that had developed a crack. While waiting on a call back from the last company I tried yesterday afternoon, I called Butcher's. It wasn't a model they stock, but they tracked one down and said they'd have it first thing in the morning. They called 5 minutes after opening the very next day to say it was in. John loaded it into my truck and I got it home and installed. Very knowledgeable people, good pricing, 1000x better than Leslie's in every respect. Thanks for acting like you want my business and thanks for exceeding my expectations
Danielle S.
Mar 22, 2021
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Unsafe and aggressive drivers. Purposely almost caused an accident. If you don't take operating a vehicle seriously, I would not except you to handle a pool install seriously. I would suggest talking with your crew that operates your company vehicles with your company name all over it to avoid more negative reviews. I am choosing to react to his horrible driving this way instead of road rage which I feel he was trying to engage in.
Gregory F.
Feb 17, 2021
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I was in the process of purchasing a new house and had the pool professionally inspected. The inspector noted issues, for which I got quotes to repair from a 3rd party company. The home seller also got a quote from Butcher's, which stated that they would repair everything that needed to be repaired, but that a few items from the inspection were in fact not broken and needed no repair. Butcher's won the bid for the work because they were obviously cheaper than the other company since they claimed less work needed to be done.
After moving in, I noticed that two items that Butcher's claimed didn
After moving in, I noticed that two items that Butcher's claimed didn
Aj C.
Dec 10, 2020
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I just got a pool installed about 3 weeks ago. I have had hot tubs before but never a pool and I'm clueless. My neighbor recommended that I go here and get my water tested, even though I tested it on my own to get their recommendation.
I have to say I got there about 20 minutes prior to closing and Jackson was there helping a customer but he acknowledged me and said he'd be right with me.
After the customer left Jackson asked how he could help and I explained how new I was. He was so friendly and acknowledged all my questions. He also gave my guidance on some other things
I have to say I got there about 20 minutes prior to closing and Jackson was there helping a customer but he acknowledged me and said he'd be right with me.
After the customer left Jackson asked how he could help and I explained how new I was. He was so friendly and acknowledged all my questions. He also gave my guidance on some other things
John Reid
Sep 05, 2020
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I agree the people in the store are very help and informative I trust them totally . I requested a repairman to get quote on a few things I needed done. The repairman quoted $150-$450 to repair pipe. I did not use him. I call another pool repair company the repair guy reached down did something and said that it it’s good now. no charge Need I say more.
Nancyrae Smith
Dec 01, 2019
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I've managed two different commercial properties in the Galleria area with water features, and Butchers Pools was my vendor for all things water related for many years. One property had a large fountain that acted like a landmark in the area, and it was always sparkling clean, no issues. The second property had a much smaller water feature, but acted as a centerpiece for the property. At the second property, I had inherited a another vendor who has horrible customer service, was not maintaining the fountain per the agreement and once Butchers came on board, it was determined the motor was in the
Joseph Mustachio
Sep 07, 2019
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J. S.
Jun 13, 2016
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Boy - talk about absolutely bad service - it was NO service. This is after making an appt and then waiting a week for them to show.
The only reason I contacted these guys - is coz of their ratings on Google. Talk about being duped.
Whoever wrote ""They treat every one of their customers like they are their best customer."" - that's a complete lie.
Service was setup about a week or so ago. Seemed like an good company, good ratings. The service lady was nice and cheery.
So the day of service, I had called them about 45 mins before the end of time window, and
The only reason I contacted these guys - is coz of their ratings on Google. Talk about being duped.
Whoever wrote ""They treat every one of their customers like they are their best customer."" - that's a complete lie.
Service was setup about a week or so ago. Seemed like an good company, good ratings. The service lady was nice and cheery.
So the day of service, I had called them about 45 mins before the end of time window, and
Laura Brickey
Jan 31, 2016
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I have been a loyal Butcher's Swimming Pools customer since I built my pool in 2010. I have never owned a pool before, and so I rely heavily on their advice and check with them often to make sure that my pool chemicals are where they need to be. We are "do it yourself" pool owners and do not have regular service with any pool company, but we rely on Butcher's for periodic maintenance on the filter, pump and also vacation servicing/cleaning. They are prompt and friendly every single time. Just recently, I had managed to clog my line with leaves while cleaning. I called on Monday morning and they
Rockin Robin Guitars & Music
Jan 08, 2016
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Helen Priss
Nov 22, 2015
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I know this company for years. Always the best Customer Service, great explanation of the problem and any needed parts you can find there (Even not being their customer). Staff works for years too and know well specifics of your pool and any other instructions. I tried switch to other companies/providers for economic reasons and my both pools became a disaster, equipment was stolen from the line, no returned calls and etc. I went back to Butcher’s Pool and now I am their the most loyal customer.
Kristin C.
Sep 04, 2015
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I've had the same customer service issues as the others. It is AWFUL. They don't care. My pool has been green off and on all summer thanks to them. They come out and charge me to "fix" some equipment, I get the pool beautiful again, and then it turns green! They come back and the cycle starts all over. Now it's $1200 later and they could care less. I called and asked to speak with the owner and was put forever on hold. I'll be going to Sweetwater Pools from now on.
S. S.
Nov 18, 2014
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Butchers reliable weekly service has maintained our pool beautifully for the past couple of years. From out experience with a 24kg pool that is over 10 years since it was plastered...they are experts at pool chemsitry. It is not that they are perfect, as they are human...but iIf I ever have a problem, they have solved it on a timely basis! I have trusted them in selecting a replacement for my polaris and pool heater. I want quality products that last without maintance issues. I have not been disappointed
Wesley G.
Nov 07, 2014
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Greg L.
Sep 08, 2011
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I've had my pool for over 20 years and used two pool companies for regular weekly service before trying Butcher's. Both of the previous companies were problematic. They occasionally would skip a week without notice, left the pool in bad condition, did shoddy repairs, etc. Speaking with other pool owners it became apparent this level of service is not uncommon. After a couple of months of particularly poor service by the last company, I looked for another provider and came across Butcher's. Their prices are competitive but, more importantly, they are reliable and do great work. A
A. F.
Jul 01, 2011
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Unfortunately, I must agree with the most recent negative posts re Butcher. This year has been unacceptably incompetent service. In the past I could tolerate the miserable attitude of the office staff' as long as my pool was taken care of; however, additional attempts at dealing with Butcher in hopes it can redeem itself is simply masochistic.
