At Fire & Water Damage Recovery our goal is to get your building back to its safe, pre-incident state in an efficient and timely manner. Our experienced, well-trained team provides professional cleanup and restoration services to business owners, home owners, and insurance and property management companies.
Since 1997 we have helped over 22,000 residential and commercial property owners minimize property loss while restoring their building to its safe, pre-incident condition. Let us help you, too. Fire & Water Damage Recovery is a leading cleanup and restoration company serving the Oakland, San Jose, San Francisco, Santa Rosa, and Stockton areas.
We're fully licensed, bonded, insured and certified. In fact, our technicians are trained to our industry's highest certifications and are continuously updating their training. Whether you're suffering from minor damage or your situation is a lot more significant, rest assured there is no job that is too big or small for us to handle.
Since 1997 we have helped over 22,000 residential and commercial property owners minimize property loss while restoring their building to its safe, pre-incident condition. Let us help you, too. Fire & Water Damage Recovery is a leading cleanup and restoration company serving the Oakland, San Jose, San Francisco, Santa Rosa, and Stockton areas.
We're fully licensed, bonded, insured and certified. In fact, our technicians are trained to our industry's highest certifications and are continuously updating their training. Whether you're suffering from minor damage or your situation is a lot more significant, rest assured there is no job that is too big or small for us to handle.
Services
When a disaster occurs you need experienced restoration experts onsite quickly. Fire & Water Damage Recovery will be onsite at your property within an hour-and-a-half of your call, minimizing the disruption to your daily life and returning it to normal as quickly as possible. FWDR operates from four locations in the Northern California area so that we can better serve you.
Fire & Water Damage Recovery has technicians available to speak with you whenever you need us. You can reach us 24 hours a day, 7 days a week, 365 days a year. Give us the opportunity to bid on the work you need done. We provide fast, quality service San Francisco, Oakland, San Jose, Santa Rosa, Stockton, and their surrounding areas.
After a friend recommended them, I called them the day after a fire hydrant accident flooded our utility room and under our garage on a steep down slope lot. Their team was prompt and their attention to detail saved our house from future serious future problems. They came out almost immediately and evaluated the issues and had a team removing the wet areas the following day.
Whatever the cause of your water damage we can restore things back to their pre-loss condition. A flooded building can be devastating. Water seeps into carpets, flooring, walls and furniture. And this can cause mold, rotting or other damage that may go undetected until it's too late. Whether your water damage has been created by extreme weather or through faulty plumbing, Fire & Water Damage Recovery can help.
Flood water damage is one of the most common problems that a homeowner will ever experience. Water damage, when it happens, can be both fast and dramatic. One minute your home is fine - and in the next you have a tremendous water problem. A prompt response is the key to reducing or eliminating the loss in water damage.
Reviews (19)
Bill H.
Nov 23, 2021
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Nadir V.
Sep 23, 2021
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Can't say enough good things about the folks at Fire & Water Damage Recovery. This is an extremely stressful time dealing with a rebuild, mold/moisture and the list goes on. I got two quotes from Damage Recovery folks and Fire & Water clearly stood out. Mike & Justin took tedious notes, provided a quote and even dealt with the insurance folks (I don't wish that on anyone).
Most importantly, they over-delivered, Omar & Onofre worked extremely hard at getting all the moisture, mold and all the hundreds of things that goes into their work. I was really impressed with their
Most importantly, they over-delivered, Omar & Onofre worked extremely hard at getting all the moisture, mold and all the hundreds of things that goes into their work. I was really impressed with their
Veronica R.
Sep 15, 2021
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If you are looking for a professional restoration company call Fire and Water Damage Recovery. They became a client of mine through a great employee who I have known for years. Brissa has always talked about how professional the Project managers are and how hard the technicians work to get the job done all while making it easy for the customer who is going through an unwanted situation. My company has always had great pleasure working with their staff and would highly recommend them for any job needed.
Moira Amado-McCoy
Sep 05, 2021
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A water pipe broke inside a wall, and we didn't know until the carpet in a lesser-used bedroom was found soaked through. After the plumber took care of the emergency problem, we now needed to face the emergent problem: how to deal with the water damage. Being new to town, I needed a referral that came from a trusted source and the best recommendation I received was to Fire and Water Damage Recovery. From my first contact to the day they packed up and left my perfectly dry and fresh smelling space, this group of professionals was on pointe. Every single interaction I had with this company exceeded
Ann S.
Aug 31, 2021
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We had a water leak and were dreading the recovery work. We were lucky to find Fire and Water Damage Recovery. They were prompt, they did excellent work. Plus, they left the entire site cleaner than they found it.
In addition, working with this crew was a pleasure. They were friendly and professional. They knew what they were doing and were very efficient.
Jerry especially helped us organize the work and got it started very quickly. (This was really appreciated when you're dealing with a water leak!) I give this company five stars and my highest recommendation.
In addition, working with this crew was a pleasure. They were friendly and professional. They knew what they were doing and were very efficient.
Jerry especially helped us organize the work and got it started very quickly. (This was really appreciated when you're dealing with a water leak!) I give this company five stars and my highest recommendation.
Martin Morris
Aug 07, 2021
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Jack Z.
Aug 02, 2021
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A few years ago we had a water leak under our kitchen sink that needed to be remediated. I called a bunch of different remediation vendors and chose Mike because he seemed to be the most knowledgeable and responsive. I was not disappointed. Mike was amazing at both remediating the issue, managing the process, and keeping me informed along the way.
Since then, we've had a few other water damage issues crop up that I've needed a professional opinion on. Whenever I have these issues, I always call/text Mike. He's super responsive and helpful. He goes above and beyond just a
Since then, we've had a few other water damage issues crop up that I've needed a professional opinion on. Whenever I have these issues, I always call/text Mike. He's super responsive and helpful. He goes above and beyond just a
Karen Egan
Jul 21, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
A raccoon got locked in my garage them tried to get out. In the hours of his many attempts he did some very serious damage. Edwin and Brenda spent 2 full days making sure there was no bio waste. There were so nice and did a professional and very thorough job. I highly recommend.
A raccoon got locked in my garage them tried to get out. In the hours of his many attempts he did some very serious damage. Edwin and Brenda spent 2 full days making sure there was no bio waste. There were so nice and did a professional and very thorough job. I highly recommend.
Allison C.
Jun 28, 2021
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We had a flooding issue from a bathtub into a bedroom on the 2nd floor that not only soaked into the carpet and floor but into the downstairs dining room and garage. Highly recommend Fire and Water Damage Recovery who responded quickly and efficiently. Orlando picked up the phone on a weeknight as soon as I called (they do have 24 hour service but my need was not urgent) and Mike came out to my house first thing the next morning and set up some equipment. Then Jose and Bismark came later that afternoon to do additional work in the garage and set up more fans and humidifiers. Very reasonably priced
Priscila Oliveira
Jun 06, 2021
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Water Damage recovery help us fix an unexpected water issue that affected a wall. They came over the same day we called and provided a detailed breakdown of how best to remedy the issue and provided a detailed estimate the next day. They were the only company who truly knew how to address the issue and suggest additional solutions that no other company even thought of. We also agreed on a start date and time. On the day the work was to begin they showed up on time, prepped, protected all furniture and appliances and completed the work over the course of the next several days. They always left the
Kenneth Newberger
May 29, 2021
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After a fried recommended them, I called them the day after a fire hydrant accident flooded our utility room and under our garage on a steep down slope lot. Their team was prompt and their attention to detail saved our house from future serious future problems.
They came out almost immediately and evaluated the issues and had a team removing the wet areas the following day. They were very meticulous in finding all the wet areas even in very hard to get to crawl spaces and light fixtures.
I could not have been happier with their work and how the team made it extremely easy from the evaluation
They came out almost immediately and evaluated the issues and had a team removing the wet areas the following day. They were very meticulous in finding all the wet areas even in very hard to get to crawl spaces and light fixtures.
I could not have been happier with their work and how the team made it extremely easy from the evaluation
Mike G.
May 19, 2021
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It was such a pleasure working with Justin and his team! Very quick to respond, knowledgable, and guided us through the whole process with timely updates and in answering all our questions. The team encountered a roadblock on their first day but worked with us and our small space to complete the job.
Our water damage issue was addressed in the snap of a finger and would recommend them in a heartbeat. Thank you!!!
Our water damage issue was addressed in the snap of a finger and would recommend them in a heartbeat. Thank you!!!
Dip Ghuman
May 16, 2021
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Let me just start with how professional, communicative, and courteous the folks at Fire and Water are, particularly Justin Walker. My house was impacted by a major storm in San Francisco resulting in major flooding of over 50% of my home. Justin came out to quickly assess the situation and returned with his team to complete the job. I was amazed to see how clean of a job they did with remediating the house and removing what needed to be removed, while also sharing concerns to address with my General Contractor. These guys are top notch and I highly recommend Justin Walker and the team again at
Nadja Jackson
Mar 02, 2021
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Responsive, professional, and thorough! Had them in to clean up after rodents dug into garage and they were able to come out quickly for an estimate (final invoice was less than estimate!). Their crew arrived on time, was professional and thorough, and I am very pleased with the results of a nice clean garage. Sorry I didn't take before and after photos. Hope I never need to use them again, but would if needed...
Sonoma E.
Dec 18, 2020
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Incredible!!! How do you get over 250 FIVE STAR reviews?
How do you do it FIRE AND WATER DAMAGE RECOVERY???
I'll tell you. Read this important review.
Back in late September the "Glass Wild Fire" ripped through Napa and Sonoma Counties. Thousands were evacuated. Many homes in my neighborhood burned. My home was not destroyed but did sustain severe smoke damage. Ash/soot entered every crevice of my home - especially my attic.
Soot particles are microscopic and not visible to the human eye. But they are extremely dangerous to your health. Toxic soot particles from
How do you do it FIRE AND WATER DAMAGE RECOVERY???
I'll tell you. Read this important review.
Back in late September the "Glass Wild Fire" ripped through Napa and Sonoma Counties. Thousands were evacuated. Many homes in my neighborhood burned. My home was not destroyed but did sustain severe smoke damage. Ash/soot entered every crevice of my home - especially my attic.
Soot particles are microscopic and not visible to the human eye. But they are extremely dangerous to your health. Toxic soot particles from
Elizabeth R.
Dec 05, 2020
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Sheryl P.
Aug 25, 2020
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Overall they did NOT do what they were paid to do.
1) They were paid $25,000 to document and remove the contents and on numerous occasions they opened a drawer and took one picture, or they missed an area entirely. I would say about 30% of the contents were documented in this way. Their job was to document everything so we could file a comprehensive claim. I personally spent over 150 hours working on the contents inventory to make up for their shortcomings.
2) They were paid an additional $5,691.95 to clean some of the contents that could be salvaged. Numerous items, we can only document 14 of
1) They were paid $25,000 to document and remove the contents and on numerous occasions they opened a drawer and took one picture, or they missed an area entirely. I would say about 30% of the contents were documented in this way. Their job was to document everything so we could file a comprehensive claim. I personally spent over 150 hours working on the contents inventory to make up for their shortcomings.
2) They were paid an additional $5,691.95 to clean some of the contents that could be salvaged. Numerous items, we can only document 14 of
Jini G.
Jun 19, 2020
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We had water damage in our house from a faulty pipe in the upstairs guest bathroom. My husband walked into an indoor waterfall and our dogs were soaked and freaked out. We didn't know who to contact, our insurance directed us to a water damage company. My husband called WDR and the crew came over in damn near 30min and got started on saving our house and belongings. I have never seen a team work so quickly and diligently! The damage took place July 1, 2019; we moved back into our house June 15, 2020.
Mr. Roy R. is an incredible project mgr (not sure if that is his correct tittle), he called
Mr. Roy R. is an incredible project mgr (not sure if that is his correct tittle), he called
Dee G.
May 06, 2020
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The team here saved the day. Cleaned up a sewage leak due to a corroded pipe under the house. They were on time, properly suited up and maintained social distance, cleaned up and had a lot of photos to show our insurance company. They answered emails and phone calls promptly and every question was answered.
From the office team to the made it happen team at our house we are so happy. The horrible sewage smell is gone and we can use our washing machine again-yay!
We highly recommend this company and know you will have as good an experience as we did.
From the office team to the made it happen team at our house we are so happy. The horrible sewage smell is gone and we can use our washing machine again-yay!
We highly recommend this company and know you will have as good an experience as we did.
