You'll always know the cost of service before we begin and never experience any unwanted surprises when it comes to your bill. Our team has won numerous awards including the BBB Integrity Award twice, Best of Lincoln Award, Lincoln's Choice Award, and more! John Henry's Plumbing, Heating and Air Conditioning is the only plumbing & HVAC company in Lincoln, NE to win the BBB Integrity Award twice!
Call us at 402-435-5555 to discuss your service needs and request service. Finding a reputable plumbing, heating and cooling company doesn't have to be difficult. At John Henry's Plumbing, Heating and Air Conditioning we make the choice an easy one. When we opened our doors in 1996, we were determined to provide homeowners with quality total home plumbing and comfort services at the best value.
Since then, we've become a household name as Lincoln, NE's most ethical plumbing, heating and cooling contractor. In fact, we're the only company of its kind to receive the BBB Integrity Award twice. Our expert team is made up of honest, reliable men and women dedicated to keeping our friends, family and neighbors safe and comfortable every single day.
Call us at 402-435-5555 to discuss your service needs and request service. Finding a reputable plumbing, heating and cooling company doesn't have to be difficult. At John Henry's Plumbing, Heating and Air Conditioning we make the choice an easy one. When we opened our doors in 1996, we were determined to provide homeowners with quality total home plumbing and comfort services at the best value.
Since then, we've become a household name as Lincoln, NE's most ethical plumbing, heating and cooling contractor. In fact, we're the only company of its kind to receive the BBB Integrity Award twice. Our expert team is made up of honest, reliable men and women dedicated to keeping our friends, family and neighbors safe and comfortable every single day.
Services
Why search all over town for a plumbing and HVAC company you can rely on? John Henry's Plumbing, Heating and Air Conditioning has all of your home service needs covered in one place. Call us at 402-435-5555 to discuss your needs today. When we opened our doors over 20 years ago, we had a strong commitment to customer service with the motto "Quality at a Reasonable Cost."
An emergency situation could leave you scrambling to find help - particularly when these issues happen in the middle of the night. As homeowners, we understand the struggle of dealing with emergency plumbing, heating, and AC issues, which is why we created services specifically for these situations.
Hot water is one of those things most people take for granted until they don't have it. It becomes a habit to turn the shower on, wait a minute for it to warm, and hop right into a relaxing start to your day. Whenever a hot water tank breaks it is usually at the worst possible time and service is needed ASAP.
There is nothing more frustrating than running water in your sink, only to realize that the water is not draining properly. Here at John Henry's Plumbing, Heating and Air Conditioning, we know how much of a headache this can be. There are so many different reasons a pipe can become clogged. In most cases, a person will decide to use commercial pipe and drain cleaners in hopes of clearing away the clog.
Our approach is first to inspect, map and understand the system and the conditions of what is in place now. We will Investigate any problem areas and put together a scheduled plan to jet clean and inspect the system on schedule that both fits your needs, and budget based on the age and the unique conditions of your system and how it is performing.
Reviews (15)
Jeff Nun
Nov 19, 2021
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I made the mistake of calling John Henry's Plumbing, Heating and Air and it's easily one of the worst decisions I've made in choosing a company to enter my home and trust to make repairs. I feel like I've been violated, but as I was told by a manager at John Henry's Plumbing, Heating & Air, they "have a big enough client base so I can complain online all I want." #FJH
LindaandRay Brennan
Nov 11, 2021
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Judy Magnuson
Sep 17, 2021
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J. Scott S.
May 17, 2021
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I called John Henry's for an appointment last Thursday, soonest they could come was today (Monday) sometime between 8 am and 4 pm. When no one had come by 3:30 I contacted them, they said someone would be out "this afternoon." Two hours and 45 minutes later (10 hours and 15 minutes total time spent waiting) they called to say someone was "on the way." I told them not to bother, and that I'd be hiring one of their competitors tomorrow.
Charles J.
Mar 18, 2021
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If Yelp would allow me to give a no star rating I would. I paid $95 for a tech to come out and attempt to sell me a new water heater. Then when I talk to the "Manager" Brian he stated that I was given multiple options to fix said water heater(which is less than 5 years old) even tho the tech said they wouldn't work. Brian then attempted to sell me a water heater when I was disputing the labor charges. If you want water heater salesman call John Henry's. If you're looking for a plumber, call literally anyone else.
Mick L.
Dec 24, 2020
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Had new A.O. Smith 50 gal water heater installed by John Henry's on 12/19/20 first thing on this Sat. morning. Did a good job removing old and installing new unit. Here's why I gave them only one star. On that same day the heater stopped working sometime in the night. I called them on Sunday morning and told woman answering phone that their brand new heater wasn't working. She said they would get someone out on Monday. I said that was unacceptable. She argued with me. Finally got her to agree to send some one out around 11:15am. Very knowledgable and personable tech told me the brand
Max M.
Apr 22, 2020
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Do not do business with these people.
Two years ago, they came out to snake our upstairs tub. They broke the pipe, causing a major leak that destroyed the ceiling of our living room, which is above the upstairs bathroom. They blamed the old pipes. But before they snaked it, I asked them if it would do any damage to the pipes.
They said, "we're pros. We know how to be careful."
That evening, thinking all was well, my wife and I look up sitting in our living room and water is pouring forth from above!
John Henry's refused to own up to it... having me in their grip, I paid
Two years ago, they came out to snake our upstairs tub. They broke the pipe, causing a major leak that destroyed the ceiling of our living room, which is above the upstairs bathroom. They blamed the old pipes. But before they snaked it, I asked them if it would do any damage to the pipes.
They said, "we're pros. We know how to be careful."
That evening, thinking all was well, my wife and I look up sitting in our living room and water is pouring forth from above!
John Henry's refused to own up to it... having me in their grip, I paid
Cathy B.
Feb 04, 2020
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I contacted John Henry Plumbing to repair a problem caused by a RotoRooter employee. Originally I hired RotoRooter to unclog my main sewer line because I had used them the last time I had a clog. The employee was polite but seemed a little disgruntled. He did not use a camera to diagnose the problem instead he just inserted his auger line. The auger line became tangled in the main drain and could not be dislodged. The employee said that RotoRooter would send out a professional to look at the problem. I waited but no one came instead I received a call from RotoRooter saying that it would be between
Mike S.
Apr 26, 2019
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Dislikes:
1) They called at 6:15am showed up at 3pm. Girlfriend waited all day.
2) Very overpriced ($301) to replace a $20 shower valve cartridge and approximately 30 minutes labor. But to be fair he stated the price up front and my girlfriend accepted. If I would have been home I would have turned him away. I should have done it myself.
Likes:
1) Job was done correctly and works properly so I gave an extra star.
I won't use John Henry's next time.
1) They called at 6:15am showed up at 3pm. Girlfriend waited all day.
2) Very overpriced ($301) to replace a $20 shower valve cartridge and approximately 30 minutes labor. But to be fair he stated the price up front and my girlfriend accepted. If I would have been home I would have turned him away. I should have done it myself.
Likes:
1) Job was done correctly and works properly so I gave an extra star.
I won't use John Henry's next time.
Dustin C.
Nov 06, 2017
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Set up an appt for monday, person said gary would be here 9-930, then got a call on Monday telling me he couldnt make it but somebody else would come SOMETIME today, i asked for a 1 hr notice as i work nights and needed to sleep, i told the caller exact instructions on what we needed and did not require an in house visit. My wife got a 25 min notice and since she was out of residence, didnt have time to make it back. I was already in bed sleeping so when doorbell rang it took me a few minutes to respond, by the time i got up and went to the door he was gone.
Horrible customer service, will not
Horrible customer service, will not
Joshua G.
Feb 28, 2017
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Anneliese K.
Aug 12, 2016
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We always go to John Henry's for plumbing, a/c and such. We switched to them about 6 years ago and never looked back. They installed and service our dual a/c systems, our water heater, our furnace, cleaned our ducts. Their personnel are helpful, friendly, knowledgeable and professional, and pleasing the customer is their top priority. Really a model company for how to run a reputable business.
Marilyn M.
Aug 10, 2016
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A/C goes out on one of the hottest days of the year and John Henry's saves the day. From Leanne taking my call and being so helpful and positive to Weston being considerate and professional, explaining everything as he made the repairs, I was well taken care of. No surprise that they have earned the BBB Integrity Award . . . twice.
Joe R.
Nov 11, 2014
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They installed a sump pump in my house that failed about 3 months later. My basement was flooded once again and there wasn't much to be done about it. I went out and bought my own sump pump as a replacement instead of calling them and complaining which was my mistake. I never paid the bill and was going to call them and tell them why, but I never did. they kept charging me additional money on top of what i owed them and I ended up paying them just to make it go away. ugh, I know it wasn't their fault I never called and complained but i was so upset after it failed 3 months after
Jacob C.
Sep 14, 2012
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I received a call from John Henry's months later asking about the amount due on this account. After explaining the situation and clearing up issues from both sides, they offered a discount and explained the person responsible for the epic failure was no longer with the company. Thank you for owning up and moving forward. Lindsay was really polite and professional. I can't imagine this happens all the time with these guys... perhaps it was just an isolated incident. I give them 4 stars, not for the work they did, but for the brass and integrity it takes to accept responsibility and
