Chas Falcone & Son
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Chas Falcone & Son
Family-owned-and-operated for three generations, Falcone Plumbing, Heating & Air Conditioning is proud to provide top-notch service to home and business owners throughout the San Jose, CA area. We specialize in all aspects of HVAC and plumbing, providing repairs, maintenance, inspections and installations in any capacity.

Call today for a free consultation. We offer services to both residential and commercial customers, providing steadfast results no matter the setting or situation. We provide free consultations on new installs to all of our customers and pride ourselves in delivering reliable estimates, alongside complete explanations of the service at hand.

We're a Google Garenteed Company Contractor and an A-plus rated Better Business Bureau (BBB) business! When you call for a plumber or HVAC specialist, you expect a high level of service. You need your problem taken care of quickly and completely, with the confidence it won't come back or get worse.
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Falcone Plumbing, Heating, & Air Conditioning is a third generation firm whose history dates back to 1889. The firm originated as Mangrum & Otter, a store that sold hardware, plumbing services, products and tin that existed for over 116 years at 81-85 East Santa Clara St. in downtown San Jose. This store was eventually bought by Charles Payne who later sold it to to C. L. Snyder and Dubrutz in in the early 1920's.
If your AC system isn't working efficiently or effectively, it's going to be hard to take refuge from the hot California climate. Falcone Plumbing, Heating & Air Conditioning will help you get to the bottom of whatever is ailing your AC unit, to help restore its functionality and, in turn, your comfort.
Your home or business' furnace is the center of the entire HVAC system. Even when you're not heating your space, it still plays a pivotal role in air circulation. It's important to make absolutely certain your furnace is running at peak efficiency, for both the sake of your forced air and your utility bills.
From basic services like drain unclogging to major installations and plumbing repair in San Jose, CA, Falcone Plumbing, Heating & Air Conditioning provides customers with best-in-class plumbing services, designed to keep the pipes and fixtures in your home or business working properly. With decades of experience, we're the ones to call no matter what the nature of the problem is.
A leaking or burst sewer line is a big problem that can cause a big mess quickly. If your sewer line has been diagnosed with an issue that needs an immediate fix, Falcone Plumbing, Heating & Air Conditioning is prepared to provide the services you need. We specialize in line repair and sewer line replacement in San Jose, CA, with heavy equipment on hand, as well as expertise in minimally-invasive trenchless repairs.
Reviews (20)
Ian A.
Ian A.
Nov 03, 2020
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Falcone Plumbing, Heating & Air Conditioning has always done excellent work for us, so when my mother-in-law's furnace wouldn't start, we knew who to call. A technician named Mizael arrived at her home well within the two-hour window in which we were told to expect him, and he was polite and professional. I noted that he was wearing a disposable face covering correctly during the entire job. That's worthy of mention for any customer in these times, but since he was coming into an older person's home it was especially important.

Mizael quickly determined that the electric
Stephen L.
Stephen L.
Jul 31, 2020
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I had two plumbers look at the problem before. Both said that I had to cut open my walls. I hired Falcone for plumbing because Kevin always did my heating. I had this problem for over two years.

Stephen was outstanding. He was thorough. He ended up fixing the issue without tearing open the walls.

Stephen has great customer service and was so knowledgeable.

I am so impressed with Falcone. Miguel Perez was also very knowledgable with heating and air conditioner.

I highly recommend this company.
Ma B.
Ma B.
Jun 03, 2020
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MY pest control guy let me know I had a water leak in my equipment space under the house. I called my normal plumber and their diagnosis was that the a/c pipes had frozen and the water was a result of the ice on the pipes thawing. I waited 24 hours and the leak grew worse, so it was obvious that the diagnosis was wrong.

Some years ago (30) we had used Falcone Plumbing when we first moved to California. I was referred to them by my wife's parents who lived in Willow Glen.

I called and spoke to Mike and as best I could I explained what I thought was the problem. It was a leaking pipe,
Martha M.
Martha M.
Dec 27, 2019
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My very old hot water heater tank broke down just before Christmas. I placed a call to Falcone Plumbing and they responded quickly. A decision was made to put in a brand new tankless water heater on the side of my house. I got my new tankless water heater just in time for my daughter and her family to arrive on Christmas Eve. Special thanks to Ray who worked without breaks to install my new tankless water heater right before Christmas! Everyone in the house took nice warm showers on Christmas morning. Great job!
Phil R.
Phil R.
Oct 10, 2019
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Been using this company for years now and just realized I never updated the yelp review....
I think the rating speaks for itself as they are reasonable, reliable, dependable and just get it done 100 percent of the time with no baby sitting!!
Stand up company that communicates well 5 star for sure!!
Keep up the great work :-)
Perri H.
Perri H.
Oct 09, 2019
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Had my heating and air conditioning units serviced by Falcone on 10/7/19, and I just wanted to leave a positive review for them. They were prompt, efficient, knowledgeable, professional and with a fair price. I like to support local business whenever possible and will call them again.
K. P.
K. P.
Aug 22, 2019
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Falcone is very professional and experienced to help to replace the whole air ducting at my crawl space due to water damage. They come on time everyday and never complain about the severe crawl space after water damage and being very professional. Owner Mike is very knowledgeable and prepare relevant tests and city permit I highly recommend Falcone and would use they again for any HVAC and plumbing related help.
Brooks B.
Brooks B.
Dec 20, 2018
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Hot water heater broke in the evening - called Mike Falcone the next day. They made time in their schedule early in the morning to get it replaced. Super nice crew Cory and Topenga (Ok, the other guys name likely wasn't Topenga, but I forgot) came on time and got the new unit in ahead of schedule. Really happy and showered.
Malorie S.
Malorie S.
Nov 29, 2018
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We had Falcone out to repair our original 50's era floor furnace 2 days before Thanksgiving. It had been broken for two years. Not only did they rebuild and install the heater housing back into its original structure, they fabricated steel galvanized straps to support the weight. As a result, the heater works efficiently with the best thermostat we have had in the 26 years we have owned this property. Kevin was prompt, respectful and totally the consummate reliable professional. Not many people with this experience know how to work on these old heaters and also have the patience Kevin
Craig H.
Craig H.
Jul 14, 2018
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Falcone gets it wrong again. I was never his customer, period. I never got upset with this idiot when he told be he did not perform repairs on my heater, while he said he would perform service. In other words falcone would look at it but would not perform any repairs. that sure is funny because falcone is listed in the manufacturers website as trained and authorized to perform service and repairs. I did get upset when he sent me his little man email.

His other slanderous comments will evidence how he deals with criticism of his company. My only question to all the Yelpers, why would you hire
Jonathan C.
Jonathan C.
Jun 25, 2018
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I can't say enough good things about the Falcone team, in particular Tim and Alan. We got multiple competitive quotes and are so happy to have chosen them. I can honestly say that they were the most professional, courteous, and polite people we've ever had do anything on our house - ever. They adjusted schedules, worked tirelessly, and did all the little things to make sure the job (installation of 2 new furnaces and air conditioners) provided as little disruption as possible. I cannot recommend them highly enough - they were outstanding.
Harri H.
Harri H.
May 08, 2018
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I had Falcone replace my heater & AC on 5/4/2018. Mike (Falcone) was a pleasure to work with and responded quickly to any questions or issues I had. His installers Tim and Allen are knowledgeable professionals with great attitude. They clearly enjoy what they are doing. Everything went smoothly and I am very pleased with the end result. Thank you!
Rebecca C.
Rebecca C.
Feb 02, 2018
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Mike runs a great business, one that has been family-owned since his grandfathers days. Our furnace broke down, and I started with enduring a series of 2-hour visits from sales people from other companies, who were dong their very best to scare us into buying more than we needed. And misrepresenting the state of our system, the regulations, and the PACE program in ways that suited their interests.

But Mike was a real pleasure, he owns the company and came with truth and integrity. He diagnosed what we really needed in about 15 minutes, in the process saving us thousands in unnecessary work.
Ben C.
Ben C.
Jan 22, 2018
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Wanted to drop a note and acknowledge the team at Falcone!

We came home from a long weekend, walking into a frigid house as our aging furnace had decided to stop working. I tried to self-diagnose and fix it on my own, but it was pretty obvious that this was beyond me. So... I flipped out Yelp and called the top three that popped up. Alan at Falcone called me back within 5 minutes and was at my house with an hour, on a Sunday !!

Alan was a total professional. He walked me through the problems and then patiently went through the steps needed to fix it. All the while bantering with my
Rich P.
Rich P.
Dec 18, 2017
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Our kitchen remodel was held up because we needed a vent installed for the fan to be going over the range. We called Falcone and the third generation owner, Mike,
provided an estimate on the phone. We asked how soon someone could come to look at the job. He sent Alan the same day. Alan is a mechanical engineer and installed the vent that day. The work is precise and very professional.
We highly recommend this company.
Randy Z.
Randy Z.
Dec 07, 2017
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Had a confirmed appointment. No call, no show. Upon confirmation of the appointment, I specifically asked whether the tech would be phoning the day of the appointment to confirm - was told "no".

The day of the appointment, no call/no show. Phoned the office and was told that the tech called, and I did not answer.

That is not true. I've been waiting for 3 hours, by the phone. No "missed calls", no voicemail.

Why am I being told that the tech would not call, then miss the appointment, then be told that he DID call, when in fact that is a lie?
David O.
David O.
Sep 30, 2017
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Made an appointment for Friday from 2PM to 4PM. Didn't show. Falcone called and rescheduled to Saturday from 8AM to 10AM. Plumber didn't show. Plumber said he didn't get the text from his boss and couldn't come. I took a vacation day from work and waited 4 hours on two separate days.
Jeri W.
Jeri W.
May 14, 2017
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Decades ago - my mom was one of Sr. Falcone's starting customers. Our family likes to support the community by continuing to do business with family business traditions like the Falcones. Michael sent out Tony or Tomi - not sure which, my hearing isn't what it used to be, who was delightful. But I found the pricing of $700 to replace the cold and hot water pipes from the water heater to the wall a bit high. Being a senior person without water isn't a good thing, so I felt compelled to go ahead with the job. However, I think I will have to break with tradition and look elsewhere for
Donna C.
Donna C.
Feb 22, 2017
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Two thumbs up for Tony and Michael! We had a water heater leak and needed to replace the whole unit. The leak saturated the wooden panel underneath our water heater as well. Our home required a power vent water heater, which is more difficult to install. Tony talked me through the whole process and also replaced the wooden panel underneath. We had received three other quotes from other companies and Falcone Plumbing and Heating gave the best value. Tony and Michael completed the job in a short amount of time, 3 hours, with clean up included. We are definitely referring them to our neighbors
Janet H.
Janet H.
Mar 28, 2016
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A year and a half later, heater still not working properly and NOW they want $200 more after $8,000.....really?