Sullivan Super Service
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Sullivan Super Service
Keep your home comfortable - You can count on Sullivan Super Service to provide quality and affordable plumbing, heating, air conditioning and drain clearing services year after year. Our family's more than 50 years of experience, means you'll get qualified technicians who are friendly and professional.

Our top performing systems are priced right and paired with warranties that guarantee your satisfaction. From the first time you call, you'll experience the Sullivan Super Service difference for yourself. We can help you with a range of services for your home or business, all with a level of service that is second-to-none, including:.

For all your plumbing, heating, air conditioning and indoor air quality needs in Pittsburgh and Allegheny County, you'll be delighted with the service you receive from Sullivan Super Service. Call us today. Nobody else does it quite like Sullivan Super Service - and that's what underpins our 100% Super Service Guarantee.
Services
At Sullivan Super Service, you'll take pride in knowing you're hiring a family-owned company that employs three generations of Sullivans and has been working in the Pittsburgh area since 1964. Bill and Anna Sullivan started their business out of their home with just one truck. As their family grew, so did their business and they opened a shop in Braddock and hired more technicians.
My family prides itself in creating an organization in which responsibility and rewards are shared across the company. We started small and we understand the hard work it takes to do every job at the company. We strive to do the little things well and do so consistently. My favorite part of growing my Dad's business is being the hero for our communities.
The Sullivan family understands that supporting local community organizations directly enriches our neighborhoods. For twenty years, our Sully Cares program has hosted an annual food drive to benefit the Greater Pittsburgh Community Food Bank. In 2019, our program expanded to include making a $1,000 donation each month to a local non-profit organization.
Twenty years ago, we launched our first food drive because we wanted to do more for our neighbors. Every year, we begin our food drive during September in honor of Hunger Action Month. Sullivan Super Service joins the Feeding America nationwide network of food banks to urge individuals to take action in their communities during this month.
Did you buy your air conditioner more than a few decades ago? Do you think it's the oldest in Pittsburgh? If your system meets the following criteria, enter our contest to win a FREE air conditioner! Only owner-occupied, single family homes with central, ducted air conditioning systems are eligible.
Reviews (24)
Michael Callaghan
Michael Callaghan
Dec 27, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Great service. Technician was knowledgeable, kind, clean and did great work. He explained everything and provided specific options for the repair. He cleaned up after the repair. He was vaccinated and did a great job. I would definitely recommend Sullivan based upon this experience. Thank you.
Service: Toilet repair
Melissa L. Magwood
Melissa L. Magwood
Dec 20, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Mark knows what he's doing. He's professional and courteous. He answered all my questions and had no problem showing me when I didn't understand. Patience of a saint because I was around watching most of the install. Just curiosity was all. I trust the techs they send to my house.
Service: Boiler installation
Peggy Garland
Peggy Garland
Dec 20, 2021
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John Bridge AKA Bridge. Is most definitely an asset to this company. If ever in need of service, my choice is Bridge. I felt comfortable knowing that he has my best interest at heart. He was very prompt on time, kind, courteous, professional, mindful of covid precautions. Prior to entering into my home Bridge began applying his shoe covering and mask without me asking. That action alone got my attention. Greeted me with a big sincere smile. He carefully explained every process and answered all my questions. LOL YES I HAD LOADS OF QUESTIONS AS WOMEN DO IN UNFAMALIAR SITUATIONS. . He never displayed
Genesis Griffin
Genesis Griffin
Dec 20, 2021
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Positive: Professionalism, Punctuality, Responsiveness
Sullivan Super Service was very responsive and got a tech out as soon as possible. Patrick was very professional and pleasant. He provided options on my Garbage disposal clog issue. He had the issued fixed in a timely manner. Will definitely keep them in mind for future issues/repair.
Service: Drain unblocking
Jack Marszalek
Jack Marszalek
Dec 07, 2021
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John was the Technician that put our new faucet in. He was very personable & did a great job.
Allison Sydeski
Allison Sydeski
Dec 02, 2021
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Fantastic guys. They got straight to the point and were the kindest men. Highly recommend!!
Lucas Miller
Lucas Miller
Nov 26, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Patrick was amazing. Went above and beyond and was able to solve the issue that we called for. I use the monthly service with Sullivan and it has been completely worth it! My folks have used them for over 40 years, and I am thrilled to continue the tradition.
Services: HVAC maintenance, Heating maintenance
Teresa Latham
Teresa Latham
Nov 26, 2021
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My main water shut off valve was leaking. John explained step by step the process that would have to take place in order to have the valve replaced. This included calling the water company to have the water shut off before the work could even begin. The quoted price for repair was reasonable, the member discount made it even more affordable. I was satisfied with the outcome of the initial visit, now I have to contact the water company to coordinate the repair. Second review will follow.
John Strayer
John Strayer
Nov 01, 2021
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Avoid this company at all costs!!! Very unprofessional. We had an appointment for 11/1/21 for first thing in the morning. My wife called off work for this and had to end up calling them because they never called to confirm or anything. They told her we’re short staffed so we’d need to reschedule. No thanks, we’ll go elsewhere and I’ll slam you guys every chance I get.
Charlene Kinyanjui
Charlene Kinyanjui
Oct 28, 2021
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Very friendly I would recommend SullivanSuper service they were right on the job
Sandra Brown
Sandra Brown
Oct 23, 2021
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Good service explained through ly the problem gave me options and.what I needed most was to work within my time frame. very professional and quality work. maybe a little pricey due to the pandemic
A. B.
A. B.
Apr 20, 2021
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The service has been fast and thorough. They do a great job and get everything done right and in a timely fashion. Highly recommended!
Darryl R.
Darryl R.
Apr 19, 2021
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Terrible customer service, scheduled drain cleaning on a Friday for the next Monday (line was totally backed up but since it was a $64 special we waited), They called on Monday morning saying they don't service my area. Nice to leave customer in a bind!
A. F. R.
A. F. R.
Jul 18, 2019
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Excellent customer service, honest pricing, and expert advice. We've been using Sullivan Super Service for years. If you want the job done right, this is the company for you. They are truly invested in doing right by their customers and aim to build a longterm relationship with you. Their sewer manager Scott is incredibly knowledgable and forthright with his estimates. It's clear that the guys on staff love working together as a team. Plus, we love that FOUR generations of Sullivans have worked for this company! Keep up the good work.
Bill S.
Bill S.
Jul 03, 2019
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Jennell: Thank you for responding but my home AC unit is still working fine. As far as the Duquesne Light goes I have an insurance rider thru Duquesne light that I call ( phone number is on the bill)when I have an issue--- that company then calls a repair company to address the problem.
Sean W.
Sean W.
Feb 14, 2019
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We have been having plumbing issues, with money pretty tight we were looking for anyone. Sullivan for only 64$ (a weekday price) 2 guys came out, one for snaking the drain and the other for putting a camera in there. Both guys were super knowledgable and gave us the rundown of our issues. Would definitely recommend this company to anyone!
Jo T.
Jo T.
Nov 03, 2018
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Took a chance on this company based on Angies list. A guy came , very nice but also very slick. He not only told me that he cannot do my job because it would take too much time (Install a faucet) but he also said it would cost me $600 to install it. A classic example of bait and switch. Avoid, avoid .. and don't believe all Angies list reviews..
Paula L.
Paula L.
Sep 12, 2018
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The plumber Brandon arrived promptly and the repair was done quickly. Brandon was very courteous and explained everything l, so I knew the price and what to expect before he began. I called Tuesday afternoon and had my problem fixed by Wednesday morning. The price was also reasonable. We're glad to have our sink working again and we will use Sullivan's services in the future
David B.
David B.
Dec 08, 2017
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I had a great experience with Sullivan today. They gave me lots of information to help me make my decision. They have modern tools and knowledgeble service technicians who can help in diagnosing and resolving problems.

Brandon was very professional as he logically moved through resolving and fixing my problem.

You might consider their service contract, which includes an annual inspection.
Wendi M.
Wendi M.
Jul 31, 2017
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Prompt and knowledgeable. I thought my mini splits needed charged, but they didn't. Bob was able to show this to me by attaching a gage to the system. It's actually working just fine now after I shut the whole system down for a day and restarted it. I'm now thinking it is probably a matter of reprogramming the app on my phone as it is working against the hand remotes.
Alan W.
Alan W.
Jul 11, 2017
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We found Sullivan Service on Angies List.
Wife and I just bought a house here in Pittsburgh that needed a lot of work.
We called Sullivan to give us an estimate on replacing the main stack in the house as it was leaking.
Some one came over the next day to give us an estimate and give us our options.
The estimate seemed fair and told them to go ahead.
Brandon and his crew came over and tore up the basement were the stack is and replaced it from the sewer line all the way to the first floor.
Then I decided to also have all the water lines in the entire basement replaced as most of the valves were
Liz G.
Liz G.
Jun 14, 2016
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I called on a Friday to see if someone could come to my house for an estimate on a new A/C unit. The very nice lady on the phone made an appointment for the following Monday evening at 7:30 pm, and I was looking forward to meeting the guy because she sounded so professional!

Guess what, nobody came.

I received a phone call 2 days later from the home sales guy, apologizing and asking if he could come the next Monday at the same time. Fair enough. People make mistakes. He came to the house and was very thorough and knowledgeable. He said He would follow up and I would be receiving an estimate
Malinda M.
Malinda M.
Nov 18, 2015
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Awesome as always! Samantha is always friendly and helpful over the phone. Don came out originally to check out our boiler. He explained everything clearly and showed me the numbers for the carbon monoxide leak. Then Glenn came out. He did his thing and then took the time to go over the options with me. He figured out another option when the one I originally wanted seemed out of my price range. He also was helpful with payment options.

Shaun and Caleb came today and installed our new boiler! They were prompt and efficient. As always with Sullivan Super Service, Shaun and Caleb were friendly and
Bob C.
Bob C.
Feb 18, 2015
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Tonight, we came home to frozen pipes in our Squirrelhill townhouse. It was, needless to say, a rather major inconvenience/problem. luckily, I gave Sullivan a call after someone at southside plumbing hung up on me, and there were some Squirrelhill plumber that wasn't able to help me. I made a call at 4:30 and spoke with Amy, at Sullivan, and she was able to schedule us this evening. Our service man/plumber arrived in the early evening and was able, with quite a bit of time, to clear to freeze in the service line. It took about 2 1/2 hours and once it was done, we were very relieved. If it