Commerical Systems Of Tampa

It has professionals and very nice technicians. The customer service is excellent and answer quickly to your call.

AC quit last week they send out a tech, and said we needed a new motor. Ok it's hot. We needed to have it fixed. I wasn't home, Tech tells my wife. The ac is full of mold and bacteria. He recommended that install two ultraviolet lights inside the unit. One in the vent and one above the coils. He scared her about all the germs and said that this would stop Corona. She told him go ahead. He install the lights in a latter of minutes.

Not saying the lights stay on 24 hours a day seven days a week.

He charged her $1700,00. Wow. Looked on Amazon and they are $169

They work hard to get you to buy a system from them, but once you buy it they do not care about you anymore. The customer service is awful! My one year old system broke down and they charged me $90 for a diagnostic test. $75 for labor; and $35 for "return shipping fees" on a $12 part that was under warranty. I could have purchased the part for less than the shipping fee they charged me. I would have been OK if they had charged me for the diagnostic test OR labor, but they should not have charged me for both. It was a 1 year old system. They didn't care - they had me on the hook.

I wish I could give less than 0 stars. This company charged me $1200 to change my air filters and they charged my credit card for this ridiculously inflated cost without my knowledge or authorization. Apparently they kept my card on file from last year's work which they were also not authorized to do. They provided fake documents to the bank to keep the money and when I went into the office to complain they treated me like I was not even there. Whatever you do, do not hire Air Masters of Tampa Bay to do any business with you!

We shopped around and received multiple proposals but Air Masters offered the best value. They brought additional manpower and expertise to solve some some challenges that involved very tight spaces and running additional ductwork to reconfigure the original installation. Thanks to Tony and Jason for designing the solution and setting the strategy. Thanks to Pedro and Chino who did a very thorough and professional job. We are very pleased and would highly recommend their business.

The person from Air Masters was simply first-rate. Showed up with a mask as safety is important right now with someone older in the house.
Clean, professional and reasonable, Air Masters is a resource for maintenance. They worked for hours and now, having a little peace of mind is worth getting maintenance before something breaks down.
Carlos was our service person and he was just so professional and patient.
Recommend.

Bought AC February last year. Broken down multiple times since. Last year was without for a full week because apparently they don't carry parts for AC they sold me. After initial call that time I called multiple times, never could speak to the person handling my account and she never called me back until the following week when the parts finally arrived. 10 year warranty on labor, parts, compressor, and it is broken again now after 1 year and about 5 months and they want $100+ for diagnostics and labor just to look at it. Despite the full warranty. Don't stand behind work. Poor customer

Got my semi annual service form Alfredo with Airmasters. They arranged a next day appointment for me at regular price, their customer service was excellent, and Alfredo did a great job with my system.

A great customer experience!

4.5 years ago got a brand new unit. For a 2000sf house paid almost 7,000. Today dealing with a problem in my outside unit and getting charge $500 and $95 for diagnostic on a part in guarantee. Pricey company. Cancel my sched to be available at 8:00 am and not news until 10:30
Update on this case....a lizard found dead on a panel unit blocking voltage. Thanks to a second opinion
Magda Roberts

Getting an appointment when air is down is a waste of time. They will not call you back and when you schedule an appointment. They cannot honor it. Something comes up.

Vacation home here with no air. Have a brand new unit that doesn't work (less than a year) and they cannot find time to check it on my vacation time. So open windows and get down 80 degree breeze to cool you down. This has happened 3 times. Unit shuts down and gets a band aid and doesn't work next time.

I contacted air masters for a yearly maintenance inspection,as I wanted to make sure my air conditioning was running at top performance before summer.told them that I purchased a smart thermostat and asked if they can install this for me ,so I can save on a second service call,and I travel constantly for my job...the gentleman said absolutely,it would be the inspection charge and thermostat at time and materials....I said that was fine and scheduled a Monday at 3pm...I also stated that I have a 2 story house and that they would have to bring a extension ladder to reach the air handler from exterior

Air Masters is great and I am sitting here writing a review in my nice, cold AC. After ARS/ Home Depot tried to cheat me by trying to put in a 16 SEER Carrier AC unit for the same price. Air Masters put in a 17 SEER Trane unit and air handler. Tony Johnson was my salesperson and Robert was my installer. When I met with Mr. Johnson, he showed me how hot our house was through his heat sensor. He noticed, after four quotes by other companies and our home inspector when we bought the house, that we needed a second return. The AC unit is not getting enough air to push out cold air to the rest of the

It's never fun when your air conditioner breaks during the summer! Luckily, Air Masters of Tampa Bay were able to replace our air conditioner in less than 24 hours!

Our current home has a 17-year-old Trane air conditioner so naturally we wanted to continue using the same brand because they last forever. Unfortunately most of the air conditioner companies in Tampa don't work with Trane or want to work with Trane. After receiving a ridiculous quote from another company and being told that we would have to settle for an inferior model or live weeks without A/C we were recommended to call

Air Masters refuses to stand behind their work, diagnosis, or honor their written guarantee.

My A/C unit was manufactured in 2017 and installed in 2018. We moved into the house in August of 2018.

3/5/19. I contact my manufacturer because my unit is blowing warm. Manufacturer refers me to Air Masters. 3/6/19 Air Masters comes out and says that my system is completely empty and there is no freon. They allegedly perform a pressure and vacuum test. In writing they tell me "no leak found" they then tell me that I simply need a charge of freon. Well the freon costs $384.00, add in another

Just sad.. I called Air Masters to have them look at our AC that had stop working and i was told on the phone it would be a 79 dollar diagnostic charge. I agree to this, the guy came out he opened the outside panel and he opened the inside panel and said i had a leak. I was told it would be 120 or what ever it was i said no thank you and that we wear done. As he was leaving i was told it would be 154 dollars. They tried to charge me for 30 min labor as well as a 12 miscellaneous charge and a fuel charge of 15. Just be aware they are out for the money and not to help..

Absolutely horrendous experience.

1. New AC doesnt work properly

2. Getting anyone to follow up will take days to weeks, and 4 times just no-showed.

3. The process of getting a new working ac installed is now at 12k dollars, taking 4 months and counting

If I could leave a 0 star review I would! This company is absolutely HORRIBLE!!! They are very unethical, deceitful & destroyed my compressor after a month of suffering at my business (the last 10 days were 90 degrees). Initially called them for maintenance & the same day, the unit stopped working properly.

It took 3 techs to "diagnose" what was going on (none of them found or mentioned a clog) and it still didn't work properly so I was told I needed a new ac unit because 'some other random company went up on our building and put the wrong refrigerant in it.'

My previous heat pump died and I contacted Air Masters for a replacement. They gave a good price so I scheduled installation of the new unit. Air Masters was kind enough to have one of their technicians bring out a new portable AC unit and set it up. He even added a pump to automatically remove the water that collects inside the unit, so that it would not shut down in the middle of the night because the water container was full. He recommended setting the unit in the kitchen, since that is where cooking happens, and with added fans (and the old AC air handler running constantly), much of the

Condensate drain line clogged. This is a new (for me) home so I took a chance to test a local AC company to keep on speed dial for more serious issues.
Called in and got an appointment for next morning.
Friday the tech comes out and unclogs the drain line and adds some PVC to better route the condensate out of my unit. I paid my bill and thought we were all set - except i come home later that night and my AC is now not working at all.
Won't turn on. No fan, nothing.
I have a smart thermostat which was complaining of low battery life so I swapped those out and same problem. So I took out the

Just wanted to shout out a hurrah for Casey !!! Her technician was not available for a few hours , I explained my problem and she walked me through the steps (face timing me ) to check my automatic shut off valve - we fixed the problem . Thanks again Casey for your help - I will call this company in the future for any problems with my A/C