Based in Birmingham, AL, we serve surrounding communities and participate in disaster recovery efforts throughout the state of Alabama. We are a family owned business that has been providing services since 2000. DEC Fire & Water Restoration is ready to respond any time of day - 24/7 for your water or disaster emergency.
When water is in your home or business, or a pipe bursts, you cannot afford to wait for help to arrive. We have vehicles ready that are equipped with all the necessary equipment to extract the water, dry it out thoroughly, and get your house or business back to its original condition. Our friendly and professional field technicians are fully trained and certified to handle any water damage and mold cleanup emergency you have from start to finish.
We stay in communication with you throughout the process. DEC is a fully licensed, fully insured water damage company and mold remediation company in Birmingham AL, and we are experts in assisting you with your insurance claim, including working directly with your insurance provider.
When water is in your home or business, or a pipe bursts, you cannot afford to wait for help to arrive. We have vehicles ready that are equipped with all the necessary equipment to extract the water, dry it out thoroughly, and get your house or business back to its original condition. Our friendly and professional field technicians are fully trained and certified to handle any water damage and mold cleanup emergency you have from start to finish.
We stay in communication with you throughout the process. DEC is a fully licensed, fully insured water damage company and mold remediation company in Birmingham AL, and we are experts in assisting you with your insurance claim, including working directly with your insurance provider.
Services
DEC Fire & Water Restoration was founded in 2000. Since that time, it has proudly been providing emergency response, post-disaster clean-up, restoration and renovation services in the state of Alabama. Whether you have suffered a loss or you just want a new look, DEC is your one-stop solution. DEC and its staff will work for our customers and look out for their interest, property, and possessions.
The professionals at DEC Fire & Water Restoration are prepared to respond to any emergency you have whether it be water, fire, mold or odor cleanup. We know that waiting is not an option and can lead to more harm being done. That is why we are prepared with our emergency services for when your home has been affected by a disaster.
When it comes to water damage, it is important to remember that it doesn't take a major flood or a hurricane to cause severe damage to your home. Most water damage problems are actually the result of a small leak that goes undetected over a long period of time. By the time you notice it, it is too late.
Mold is everywhere! It's the amount and type of mold that can do a lot of damage to your health and home. Mold can be found especially in places that are dark and moist. When cleaning areas with mold, keep in mind that the spores can actually become airborne and thereby inflict even more damage. The quality of mold remediation service varies widely from company to company, and choosing the wrong one can lead to recurring growth.
Reviews (16)
Vikki Garner
Dec 29, 2021
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Jennie Ross
Dec 24, 2021
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Drew Rosencrantz
Nov 16, 2021
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Sandra Goggins
Nov 01, 2021
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It took 9 months for them to come out to make repairs to my home, they left me with damaged property. They are really good at passing the buck, dropping the ball, making excuses, damaging property and doing subpar repairs. I will not use them again and I will not recommend this unprofessional company to anyone.
Jon Smith
Oct 04, 2021
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Penney Owens
May 26, 2021
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Eric Ryan, with DEC was recommended to me by a friend who had used them previously. I am so thankful they were, because they were wonderful! Eric came to the house quickly and within the same day had a crew in the house cleaning everything up and starting the drying process. Eric was professional, and extremely helpful dealing with Insurance and helping us file a claim. We were able to get everything covered in our kitchen through our home owners insurance! I highly recommended Eric, and DEC!
Hollie T.
May 20, 2021
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I was referred by a friend and am still waiting to get the job done they tore my kitchen apart 2 weeks ago and my phone calls get ignored we called our insurance company and they said they were waiting on D E C when I called our contractor he tells me they are waiting on my insurance company so I'm being lied too by someone I would not recommend these guys too anyone. Anonymous.
Jennie R.
Apr 26, 2021
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Anita
Mar 17, 2021
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If you are looking for a great dependable company that is prompt, professional and works in a timely manner as well as very responsive!!! Look no further than DEC Water Restoration! I had water damage at my home last month and I called DEC ! They came out the same day and started the process immediately! I had the honor and privilege of meeting Michael Hoffmann from the Catastrophe Response Team. He was very thorough and knowledgeable and was able to get me all the answers that I needed before the work got started ! He was very responsive when I called or text with questions !
I also had the honor
I also had the honor
Sam W.
Dec 24, 2020
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J. L.
Oct 17, 2020
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Beware of this company if they are doing any type of construction work to your home.
The project manager I dealt with was non responsive and seems to tell you only what you want to hear to get you off the phone. He never followed up on any of the work being done. I had to call him to find out why things were not getting done and to complain on how the sub-contractors they use did low quality work and then he would send someone else to try and fix the problem and then the process would start over as every time a sub-contractor working for DEC came out it would cause another problem that would
The project manager I dealt with was non responsive and seems to tell you only what you want to hear to get you off the phone. He never followed up on any of the work being done. I had to call him to find out why things were not getting done and to complain on how the sub-contractors they use did low quality work and then he would send someone else to try and fix the problem and then the process would start over as every time a sub-contractor working for DEC came out it would cause another problem that would
Ronni H.
Jul 13, 2020
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LaMon B.
Jun 26, 2020
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Susan Johnson
Sep 04, 2019
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This company came to my house uninvited by the homeowner. Obviously my plumber called them without my knowledge. I went from having a small leak under my kitchen sink to having my entire kitchen destroyed. DEC ripped out my kitchen cabinets, ripped up the floor, pulled out insulation, and anything else that they thought might be wet. As they were removing the floor, they commented, “oh, the floor was not wet!” They destroyed 70-year-old cabinets in a Historical Home that cannot be rebuilt. So now I’m having to have new countertops, new cabinets, and a new floor, all because I had a leak under
Sk G.
Feb 26, 2019
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We were referred to DEC, and based on the referral and the quick response time we were certain this would be a a great experience. We had water damage that resulted in mold. They quickly came out, the same day and started mold treatment. I was impressed. The second process was replacing the dry wall and replacing carpet, and lastly painting.
Carpet installation was good.
Now...The dry wall is patchy and uneven. The paint job is blotchy and inconsistent. The space was only a media room and a small half bath. The ceiling tile replacement was poorly done.
This job should have taken a full week
Carpet installation was good.
Now...The dry wall is patchy and uneven. The paint job is blotchy and inconsistent. The space was only a media room and a small half bath. The ceiling tile replacement was poorly done.
This job should have taken a full week
Joe P.
Aug 07, 2013
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Long story but they were used to reclaim a room after a pipe burst. They then talked us into using them on our insurance claim. They had us sign something that let them cash the insurance check without us cosigning it. The problem came because they did move out old furniture, rip up carpet and install new flooring, they also ripped out carpet on stairs, supplied carpet and installed carpet on the stairs but we bought and supplied the flooring for the actual room. However when the check came the cashed the entire check and said they deserved it. After spending time trying to figure out what