Action Air Conditioning-South
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Action Air Conditioning-South
Aztil Air Conditioning is a family owned and operated business headquartered in West Palm Beach, Florida. We are one of Rheem's Top-Ten Contractors and is one of the largest Rheem dealers in the nation. With over one hundred trucks, Aztil Air Conditioning can respond to any Air Conditioning need in 90 minutes or less.

We bring installation and air conditioning repair services to all of South Florida. Their service is professional and they are 100% accurate when it comes to fixing the problem. I highly recommend Aztil. I have been with the company over 7 years, with a service agreement and today I was surprised when.

Russell was on time for our AC tune-up and recommended we get a single bulb UV installed ($650), an expense. Highly knowledgeable and throughly explained everything that was going on. Would highly recommend and will use Aztil again if ever needed. I recommend Aztil because they are reliable, their service is always prompt and courteous.
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At Aztil Air Conditioning, we do it the old fashioned way; with good, hard, honest work! Aztil's explosive growth is largely due to our high customer satisfaction and word of mouth exposure. We believe that we have won the trust, respect and confidence of all of South Florida by striving to ensure that our customers are completely satisfied with the service they receive as well as the prices they pay.
All A/C manufacturers recommend a basic maintenance tune-up twice a year to protect the performance and life of the unit. At Aztil, we perform maintenance tune-ups every six months. This helps to prolong the life of your A/C system as well as lower electrical consumption. Aztil Air Conditioning will never let you down.
There's nothing like the warm months in Florida. The air outside can feel like a wet slap to the face, and just setting foot outdoors is enough to drench you in a layer of sweat. Time to turn on the air conditioner, that wonderful human invention. The fan is blowing, but the air inside the house feels only slightly cooler and drier than the air outside.
What is an A/C tune-up and why is it recommended? Preventative maintenance and tune-ups help to ensure longer life to your heating and cooling systems, as well as keeping them running at peak performance with maximum efficiency. In true sense, AC tune up is a list of activities carried out to ensure that your unit does not suffer any unexpected breakdowns during the peak of the season.
Are you living in southern Florida without air conditioning? Are you dreading facing the impending summer? Fans can only do so much to combat the Florida heat, so if you have been thinking about an AC installation, it may be time to call a professional. A "BTU" is the amount of heat it takes to raise the temperature of one pound of water by one-degree Fahrenheit, and it stands for "British Thermal Unit."
Reviews (20)
Lari L.
Lari L.
Dec 06, 2021
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Had an appointment scheduled today, made it last week. They gave me the timeframe 12-3pm. Someone from the office even called to confirm. Was waiting until 3:30 still no one showed up so I decided to call office and the guy who picked up the phone said he couldn't find my appointment. Long story short VERY UNPROFESSIONAL, unorganized company and I will never use them or recommend them to anyone
Loren L.
Loren L.
Sep 25, 2021
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This is in Lake Worth, Florida, not California. After 7 different technicians looked at my six year old a/c, my unit was still not working and I and my husband, as seniors, were left sweltering in 90+ degree weather for days. I was told I needed a new condenser motor and fan, which Aztil put in and for which they charged me $695.  It still did not work. They said I now needed a compressor.  I needed to call a different company to get a second opinion and get the a/c working promptly, for health reasons. The company told me that Aztil put in the wrong motor.  I called and they insisted that motor
A. J. N.
A. J. N.
Sep 16, 2021
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Overall good experience with the company taking care of me after my new unit's evaporator coil went bad within a year. Company sent technicians to keep my refrigerant recharged while waiting on the new part to avoid my house turning into a sauna.

Sad to see the poor reviews - my dealings with the company representatives has overall been pleasant. They are only human and probably suffering from labor shortages like most companies today - a little bit of civility and patience from both sides is the difference between a good outcome where everyone is happy and a poor outcome. They could improve
Andrea U.
Andrea U.
Aug 30, 2021
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Heard rain in our laundry room & the alarm on our hot water heater alarm went off. Called Aztil Sunday evening & got a call back in the morning. Two hours later Brandon was at our door. He spent an hour assessing our hot water heater & a/c. He showed us the issue when island a/c initially installed our unit. Someone will come back & secure our units properly. I'm so glad we have a contract with Aztil, we are having so many issues with our new appliances.
None S.
None S.
Aug 22, 2021
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The worst A/C service..I have a contract with this company and paid $410.00 for a yearly contract. I called them this morning do to my A/C line needs opening. I called this morning on there 24 hour emergency line as well as there online 24 hour emergency and have yet to hear back. I called this morning at 10:00 AM EST and it is now 7:00 PM and have yet to hear back.
I highly recommend NOT to use this company.
Very Unprofessional and unreliable
I will not renew my contract what a joke this company is.
Gary N
Bernie S.
Bernie S.
Jul 29, 2021
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Aztil showed up on time at our condo to inspect our broken AC. Lee provided a quote to replace with new Hydro-Tec unit- priced right. One week later Aztil (Neraldo and teammate) installed the unit. Very professional, hardworking and on time.
Ruth U.
Ruth U.
Jun 13, 2021
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I Do Not recommend Aztil - use any other company. First appointment they were no shows without any call or explanation. Second appointment they were 2 1/2 hours late. When we called the office multiple times to find out where the service techs were, the office lied about the service techs location. The two service techs who showed up were rude and disrespectful. Could not get them out of my home quick enough. Run away from this company- use anyone else but don't use Aztil! I would give them no stars if I could!
Private P.
Private P.
May 24, 2021
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RUN don't wait away from these con artists. I caught them putting in a used part. It was awkward. Then their corporate office insisted that I pay them anyway! Never!! So then I was told they "sue people all the time!" Well, if your suing and getting sued all the time stop being crooks! Man did I bust them!!! Don't ever use.
Arnold L.
Arnold L.
May 10, 2021
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I have a so called "service contract" with Aztil. They claim, in addition to maintaining the A/C, to cover appliances, plumbing, etc. Caveat emptor! Recently I had a leaking faucet. I had to call 4X & get different broken promises before they scheduled a visit. Then they didn't show up! Today after several more attempts to get them, they showed up, late. The rep took one look at the sink & said: "We don't do this , get a plumber!" When they come for the AC, you can bet they'll find some item outside the contract for an additional fee. Don't get taken
Sheila A.
Sheila A.
Mar 30, 2021
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They have the absolute worst service. Appointments are made but never kept without so much as a courteous phone call. When you speak with the manager? you're told that they will find out what went wrong & they would call you back. I'm still waiting for a call 4 days after the fact. This has happened numerous times so I'm warning everyone to find a company with better customer service!
Martin S.
Martin S.
Jan 13, 2021
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Aztil AC

This is a very difficult company to deal with; customer service is very poor.
One wonders how they got so big.
I had to replace the AC ductwork in the attic. Paul the salesman was very pleasant. I explained to him I had 2 units, a 3 ton and 5 ton. The 3 ton supplied 3 rooms. He concurred.
Job started on Saturday; lots of mess with insulation falling from vents. Was told they had finished the 3 rooms supplied by 3 ton. Problem was wrong 3 rooms. Was supposed to return on Monday but was no show.
During this whole process spoke to Mark, Eric, Sam, LG, Semantha and Michael. Seems like the
Business Traveler X.
Business Traveler X.
Dec 01, 2020
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Aztil came through on the holidays!! My A/C Unit was not working and was concerned about getting it repaired over the holiday weekend. However, Aztil was able to get someone over the next day and the tech took all the necessary precautions. The tech was able to quickly identify the issue and explain it to me. He was very knowledgeable and professional.

I hate paying for repairs but this was a painless experience from the start. I spoke with someone on the phone (Gary?) who was very helpful. The company called me after the repair to ensure my A/C working working well. I have had bad experiences
Lonnie M.
Lonnie M.
Nov 30, 2020
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I am confused about the bad reviews. My experience with Aztil was easy, pleasant and affordable. The lady who scheduled the appointment was able to send the repairman out the same day, he diagnosed the problem in 30 minutes and was able to replace a part and repair the unit in 90 minutes. The repairman was super friendly and took all the necessary Covid precautions. I have used this company before and will use them again if anything goes wrong with my AC. Thank you Aztil.
Edward M.
Edward M.
Sep 21, 2020
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Called 9/15 /20 to report system failure on a new unit installed 2/27/20 inv # 20 412384 $3550.00 . The compressor needed needed was not in stock . . Our temperatures this September week have been over 90 F each day . This is a dangerous way to conduct business , especially for our elders here . I'm a retired registered nurse , I've cared for our population bedside for years . Shame ! Aztil & Trane need to not make their internal issues ours problem . I'm not looking for anything here except to notify our public. Edward L Murphy Rn , 9/20/20 ac still out .
Matt D.
Matt D.
Sep 20, 2020
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Edit: they asked me to take down this review so I gave them the benefit of the doubt and did. I'm still under contract with them so I have no choice but to use them. I was told some one would call me back about my new issue my "dryer" after attempting to fix it yesterday. No one did. I called this morning and was told some one would call me back. And nothing. I really regret using this company.

My AC had died about a month ago. My mother had recommended me to Aztil. I was originally going to go with another company. Aztil quoted me a much lower price. So sure ok cool. Sadly they
Mer C.
Mer C.
Aug 06, 2020
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There is not much to say except do NOT ever use this company. If they gave me a contract for free, I would refuse it! One star is giving them way too much credit. They are rude, unreliable & do not back up their work. They are awful, be smart & stay away from them.
Gary G.
Gary G.
Jul 29, 2020
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Had a hospital outpatient procedure and was confined in bed when after hours my air went out called aztil emergency and came within an hour.
couldn't ask for better service
GARY GOLDBLtt
Kimberly P.
Kimberly P.
Jul 26, 2020
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Ok story time... Wednesday we had a bad storm that pulled one of the electric lines down and it was on fire. FPL fixed line but unfortunately it didn't stop there. In the process it shot a surge through the house which broke one of the babies machines a few fans my refrigerator light switches internet line and AC. Babies machine got replaced internet restored and my awesome and wonderful AC company Aztil Air Conditioning came and fixed the AC. But they didn't just stop there once the owners of Aztil found out all that was broken they once again came to the rescue. Louis Lionelli has gone
Kathy R.
Kathy R.
Dec 05, 2019
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Couldn't be happier with this company from beginning to end. After being ripped off by another company I called Aztil. Brian came the same day I called. He looked at the A/C unit which was so rusted out that it literally fell apart in his hands. The first guy from the other company never looked at it. Bryan gave me a price which was very reasonable. He then set up an appointment for the next day. 9AM Ernest and another Bryan were there and got right to work. Removed the old unit in pieces and replaced it. Even installed a small pump to help the water drain out. Next morning David and Jose
Jmy M.
Jmy M.
Oct 21, 2019
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Horrible. Customer service is pathetic. Spent 25k on 5 new units and still they have no idea how to be even decent servicers of that business. Go elsewhere.

Also - has ducts cleaned by them. What a joke. They are just as dirty as before they came, and now not returning calls. Pathetic.