Palmetto Alarm
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Palmetto Alarm
Palmetto Alarm was founded in 2000 with the purpose of creating a better experience for our local customers in South Carolina. We set out to provide cutting edge security products at an affordable price, with the promise of local personalized customer service. 21 years later we are continuing to fulfill that promise of putting our customers first, and bringing the best technology in the industry to our customers.

Palmetto Alarm is an Authorized Brinks Home Security Dealer. Their elite Five Diamond Certified Alarm Response Center has professionally trained operators who monitor your home around the clock. You are in control of your home and security system - all from your smartphone. Bring your home to life with just a touch of a finger, and never miss a moment with live video monitoring on the go.
Services
Palmetto Alarm was founded in 2000 with the goal of bringing security and peace of mind to our clients with an emphasis on quality. We don't treat our clients like just another number. We instead strive to treat each and every client like our only client. At Palmetto Alarm, we always put the client's needs as our top priority to ensure all security needs are met in a professional and supportive manner.
Palmetto Alarm offers a full suite of interactive commercial services tailored to support a wide range of small and medium sized businesses, from single properties to multi-location enterprises. Our full suite of services give you peace of mind knowing that your properties are protected and your businesses are running smoothly - no matter where you are.
Advanced wireless security keypads that connect with our remote security and home automation. Add "eyes" to your security system with camera recordings of activity around your home at all times. Lost a package or missed a delivery? A doorbell camera allows a live video interaction through your smart phone and keeps track of what happens at your front door.
Reviews (11)
Zackary H.
Zackary H.
May 16, 2020
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STAY AWAY!!!! I had my account on auto pay and could not make a payment. Palmetto Alarm had the nerve to file a case with the state fraudulent check department when I could not make the payment. I was ONE month behind!!! The lady at the fraudulent check department said she had no choice but to proceed with charges against me if I did not make the payments. Do yourself a favor and avoid these guys at all cost. There are plenty of other options out there.
Lisa Canzater
Lisa Canzater
Dec 04, 2018
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Awesome company!!! Jeff worked really fast to get my installation scheduled quickly. The technicians were friendly. Love my system and the ability to use the app on my phone!!! I am glad I selected them for my security needs!
Austin Parks
Austin Parks
Nov 05, 2018
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Great experience with Palmetto Alarm. They really took the time to help me out, get my home protected, and were less expensive than other companies. Highly recommended!
Guy Lugenbeel
Guy Lugenbeel
Sep 25, 2018
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I use Palmetto Alarm for my house and my mom’s. I love the simplicity of entering my home with a keypad. The simplicity of using my phone as an interface. The doorbell camera is perfect for knowing when packages arrive.
Barbara Burke
Barbara Burke
Sep 19, 2018
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Great installation of our home security system and great service. Also gave us instruction on how to view the recordings on our security cameras. Additionally connected our doorbell to ring through the security system.
Carol Propps-Wright
Carol Propps-Wright
May 13, 2018
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Preys on the elderly! Advised my 90 year old mom does not have the capacity to understand signing a 5 YEAR CONTRACT. I received a copy of her contract and it further proves my suspicion...there are electronic signatures AND an email address in my moms name! My mom knows NOTHING about email!! Fraud, at best, unethical.
Called for assistance and to advise no payments would be forthcoming, I explained they are welcome to pick up their equipment.
I was told a mechanical lien would be placed on her home! Anyone with a single good eye could see she isn't competent to understand what she signed. Mom
Dorian Swaney
Dorian Swaney
Jan 04, 2018
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We have been customers of Palmetto Alarm's for over 12 years and can not begin to say enough great things about them. We have moved twice and both times they have been excellent about getting our new home set up. I love being able to control and monitor my home with the easy to use app. Their customer service is top notch, anytime I have had a question or concern they are easy to reach and quickly help. In the instances when the alarm has been triggered, response is unbelievably fast. We have recommended them to all our family and friends, most are now customers too and have never had a complaint
Karl Wiant
Karl Wiant
Jan 01, 2018
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Great guys and easy to work with. They were able to save us a bunch of money and also keep us secure. I would highly recommend them.
Katie Burge
Katie Burge
Sep 03, 2017
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I've had the system for a year and half now and I couldn't be more satisfied. With kids, there's nothing like the feeling of safety..They've always been quick to handle my services,unlike some companies. During install, they made sure I understood how to work everything before leaving and answered all of my questions. I would definitely refer this company!
Pamela T.
Pamela T.
Dec 17, 2016
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Great alarm company salesmen are not pushy they make u feel comfortable with decision and not expensive at all
Colby Bohannon
Colby Bohannon
Aug 24, 2016
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Jeff and everyone else at palmetto alarm have been extremely helpful with everything from the initial set up to making sure all camera system were accessible from my phone. At one point one of our dvr went down and they had it replaced so fast I didn't feel like I missed a beat. Great service and definitely recommend their service to anyone looking for a reliable camera system for their business or home