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SERVPRO Of Rocky Hill, Sequoyah Hills/South Knoxville
With more than 40 years of experience, we can offer intelligent and experienced restoration professionals to restore water damage, fire, and storm loss threats to Knoxville homes. We have a broad service area that encompasses done, Downtown Knoxville, Rocky Hill, Sequoyah Hills, South Knoxville, Bearden, Fort Sanders, Lyons View, University of Tennessee, and Holston Hills.

We have armed our technicians with the latest instruments to identify damp pockets and resolve them with thorough evaporative drying techniques. We utilize FLIR cameras to find moisture in hidden areas after flooding and plumbing disasters. We understand how quickly fire damages can spread through the HVAC system and leave homes contending with carcinogenic particles and hazardous residues.

Moist environments can facilitate mold growth, but remediation strategies like controlled demolition, sanding, and surface cleaning can remove active colonies. We have adequate measures for malodor removal as well, including scrubbers and foggers.
Services
SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville commits to the following principles in all our dealings with area residents and businesses suffering from water, fire, storm, mold or other disasters. Our owners and management team know a primary predictor of a successful restoration is the speed with which we react to an emergency.
The immediate threat of bursting pipes in your residence or basement is rapidly pooling water that can rise to several inches in depth. Standing water can quickly get absorbed into porous materials like carpeting, hardwood, and drywall. From water damage repairs to clean up after a sewer backup, the rapid response of our water restoration technicians can make a considerable difference in the time and money spent to recover your home.
Heaped debris and ash can be overwhelming for a smaller home or business. This aftereffect of combustion allows for higher concentrations of soot and smoke particles circulating in the environment. Our professionals work on shoveling out these charred remnants and vacuuming up particulates that ultimately impact odors and later cleaning efforts.
The team at SERVPRO of Rocky Hill / Sequoyah Hills / South Knoxville is always ready to respond to the damage strong winds and heavy precipitation cause to homes and commercial properties. Residents and businesses in our service area can expect a swift response, within four hours of your call. Board up and tarping services are crucial to avoid additional damage from the elements, and our crew completes this task fast.
There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need. The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration.
Reviews (18)
Mark Aycock
Mark Aycock
Dec 23, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Both professional & personable staff. Great communication on setting up appointments. I highly recommend ServPro of Rocky Hill.
Service: Water damage cleanup
April Massengill
April Massengill
Nov 06, 2021
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Positive: Professionalism, Punctuality, Responsiveness
We contacted ServPro based on multiple recommendations, and we were so pleased with their service. They were able to come out the same day we called and get us on track for clean-up. Tanner was great to work with!
Service: Water damage cleanup
Angela Sharp
Angela Sharp
Nov 06, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We had a leak from upstairs that flooded our breakroom and busted through 2 ceiling tiles. We were in the middle of clinic, but Cody and his team was quick to respond. They handle it professionally, so we could still see the rest of our patients.
Services: Flooring, Roofing, Water damage cleanup
Jaden Hollyfield
Jaden Hollyfield
Nov 04, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Serve pro came to the apartment I work at and I have never had such a good experience in my life!! Nick and Sean were AMAZING and helped me when an entire apartment was flooded! They came in immediate with a whole army for remediation!
Services: Flooring, Remodelling, Mould inspection
Cindy Latham
Cindy Latham
Oct 30, 2021
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Positive: Professionalism
They were very prompt and professional. Did exactly what they said for the the price quoted. Thanks again! Will use in the future for any duct work cleaning!
Service: Duct and vent cleaning
Andrea Houk
Andrea Houk
Oct 24, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
This company was amazing. They were professional and prompt from start to end. Would definitely recommend!
Service: Water damage cleanup
Barry Mayfield
Barry Mayfield
Oct 22, 2021
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I am the Pastor of Center Faith Church in Karns, and we have used Serve Pro Rocky Hill for the last three years to clean our carpets in the church. and they have always done an incredible job. This year was a little different as we had a mishap on our carpet where table load of chicken and Ham and Sterno collapsed and filled the carpet with grease and oil. I called Alex Oakes at Serve Pro and they were here on Monday looking at it and Cleaning it on Tuesday. And once again we are well pleased. thanks again Serve Pro!
Curtis Maynard
Curtis Maynard
Oct 18, 2021
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As a President/CEO of APEX Property Management in Knoxville, I have relied on ServPro for many issues over my 10+ years of operation. Being a property management company, you always have issues that arise. Jason is awesome to work with and responds quickly with his team to face any situation. I know I can rely on them to get the job done, provide quality work and keep me informed to make the situation as smooth as possible.
Amy Sosville
Amy Sosville
Aug 20, 2021
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These guys were just wonderful. We had a pipe burst in our wall- and Nick came out with a crew to assess the damage within an hour of our call to him. Scott and others were in and out of our home over the next several days. They were professional, curteous, and were always there when they said they would be. Thank you Scott and Nick! I hope to not need you again but if I do- you certainly have my business. I highly recommend these guys.
Pepsin Kolar
Pepsin Kolar
Jul 15, 2021
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We love working with SERVEPRO of Rocky Hill, Sequoyah Hills, South Knoxville. Jason and the whole crew have always been on time, providing amazing customer service and the jobs have always been completed to perfection. We will always recommend them to anyone. Thank you for your support and hard work everytime guys! We appreciate you all!
Andrew E. Graybeal
Andrew E. Graybeal
Jun 16, 2021
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The staff of Servpro is knowledgeable and spot on as they were able to put my personal home back as if nothing happened.
Shirley Lee
Shirley Lee
Feb 22, 2021
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Cody, Daniel and Jeremy did a great job cleaning our air ducts. They are professional, knowledgeable, courteous and punctual. Before the work began, Cody clearly explained what was to be done and why. We will highly recommend Cody and his crew. They are an access to Servpro. Frank and Shirley Lee
Kenneth Stark
Kenneth Stark
Oct 16, 2020
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We had a water pipe break that flooded a commercial space. Lots of floor, cleaning and wall damage. It was a mess. Bryan Green and the other Serve Pro team were quick (responded the same day) and very professional. They told us immediately what they were doing and why and got after cleanup & drying with speed and efficiency. They called us every day for a week and updated us on the progress. Well done.
Ken Stark
Samuel B. Henard
Samuel B. Henard
Oct 13, 2020
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ServPRO Rocky Hill recently did a water extraction for me. They broke my counter top, all four the legs off of my oven, and broke a leg and bent my dishwasher where it won't even close. They refuse to take… responsibility for any damages. The insurance company is covering the counter tops, but not appliances. Very poor business integrity with this company. Do NOT recommend. Owner and management notified to no prevail.
Sara Preston Henderson
Sara Preston Henderson
Jun 26, 2020
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Amazing help & support thru the entire process. The best communication from these guys!!! Hopefully I won’t need them again, but this is the team I will call & recommend if I do! Thank you
Nancy Coven
Nancy Coven
Feb 03, 2020
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A couple of weeks ago Rodney and Daniel were here and at the time I was so impressed with the thorough job they did. And now after a couple of weeks I have noticed a HUGE difference in the amount of dust that is no longer covering my furniture. Also, I am not waking up with a stuffed up nose. Incredible! I only wish I had gotten ahold of them sooner. Thank you Daniel and Rodney.
Mary Ann Rice
Mary Ann Rice
May 30, 2019
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Very professional and polite service carried out by Casin, Scott and Zebadiah. The inconvenience was diminished by their working closely with me and always calling ahead. Flood damage was completely dried within eight days and I would highly recommend their service.
Carol OConnor
Carol OConnor
Mar 07, 2019
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The staff was very courteous and beyond efficient . They were all wonderful to work with. I would highly recommend SERVPRO ! Thanks,Nick, for your great coordination .