The insurance claims process can be intimidating and time consuming, especially if certain procedures are not followed. Most insurance companies want to properly service their clients' claims, but it helps when everyone is familiar with the process. The Roof Clinic is a leading expert in the insurance claims process.
Services
To provide a stress-free, transparent roofing experience on every project with every client. Here at The Roof Clinic, we believe that clear, honest communication with our customers is the most effective tool in our toolbox. Each of The Roof Clinic's inspectors is a HAAG certified expert who takes pride in providing excellent roof repair, replacement and construction.
Many believe roof replacements are an exhaustive cost, therefore, many needed roofing projects are put off far too long creating significant damage to a much larger investment, the overall home. Rest assured your roofing project can be affordable because we have options to assist so that you can save your cash flow and make payments comfortably.
Insurance companies listen to us and respect our work, because we have the tools and expertise necessary to do the job right. The first person you should call is a HAAG certified inspector. In order to qualify for HAAG certification, a contractor must have inspected at least 100 roofs and passed a three-day intensive course.
If TRC installs your roof, we offer an extended lifetime warranty on the installation - that simple. Our warranty is not coupled with or written through an out-of-state manufacturer such as GAF, Owens Corning, CertainTeed etc. We offer an extended life-time warranty. We service the warranty hassle-free with no third party involvement and/or lengthy warranty claims process, right here locally in our Sugar Hill, Georgia office.
Here at The Roof Clinic our focus has always been about building community. We understand that lifelong relationships are essential to any thriving partnership and we lead every encounter with that in mind. In turn, that has resulted in the majority of our clients coming from referrals which is the most gratifying feeling ever.
Reviews (23)
Derwyn Browne
Nov 14, 2021
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Etta Collins
Sep 30, 2021
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When we relocated to Georgia, my daughter highly recommended The Roof Clinic to install our roof. The Roof Clinic was very professional and responsive. They provided a free on-site inspection and a detailed written inspection report including photos and explained the entire report to us. We compared their quote to other roofers and found The Roof Clinic had the best rate for the quality we were seeking plus a warranty. They completed our roof installation on schedule and within our budget. Now we have a beautiful new high-quality roof that enhances the overall curb appeal of our home. The best
Elizabeth Sommet
Aug 19, 2021
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Tommy Le
Jul 29, 2021
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I experienced multiple roof leaks at my house and was shopping for a roofer. I was referred to Eric Thomas at The Roof Clinic. I called and received his inspection at a very next day. He was timely, courteous, professional, and informative. He explained to me the causes of leaks which were so easy to understand, and offer me a very reasonable price for the fix. On the repair day, he came early, and started working diligently under very brightly sunny afternoon to get the roof repair done perfectly (hot and humid day). My experience with The Roof Clinic in general and Eric Thomas in specific was
Edurne Vermillion
Apr 25, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
The Roof Clinic did a wonderful job. Eric is the best out there. I highly recommend him to anyone looking to get their roof done. He was professional, honest and so easy to talk to. The installers did a great job and did it quickly. Thank you for everything!
Services: Roof installation, Storm / wind damage roof repair
The Roof Clinic did a wonderful job. Eric is the best out there. I highly recommend him to anyone looking to get their roof done. He was professional, honest and so easy to talk to. The installers did a great job and did it quickly. Thank you for everything!
Services: Roof installation, Storm / wind damage roof repair
Scott Easley
Apr 20, 2021
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After 19 years it was obvious that my 3-tab shingled roof needed to be replace, especially since it was leaking. I consulted with a good friend who had some roofing work done and he recommended I call Eric Thomas. I also contacted two other roofing companies to get competitive bids. Eric was the only one who actually climbed up on the roof to do a close visual inspection. Because he did that he was able to see, and show me pictures, of where the latest leak was coming from. Interestingly enough, it wasn’t the roof, it was the siding on the chimney. It was that thoroughness however that gave me
Rolling R.
Apr 04, 2021
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We have had a couple of very rainy winters in a row so I am very happy we had the roof replaced by Eric and the crew. I originally contacted them about a roof leak which they repaired but when another leak appeared in a different spot we decided on a new roof. Eric showed us where the nails were pulling up in different spots and said the previous roof was improperly installed. The replacement was prompt and done right as we have had no problems over these past couple of years.
Raquel Williams
Dec 17, 2020
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Positive: Punctuality, Quality, Responsiveness, Value
Eric was fantastic and delivered superior customer service throughout the entire process. I am so pleased with the final product! It's not easy handing over thousands of dollars to a company, but I am so glad I entrusted my money and roof of our family home to Eric and The Roof Clinic #HighlyRecommended
Eric was fantastic and delivered superior customer service throughout the entire process. I am so pleased with the final product! It's not easy handing over thousands of dollars to a company, but I am so glad I entrusted my money and roof of our family home to Eric and The Roof Clinic #HighlyRecommended
Los G.
Oct 12, 2020
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My experience with The Roof Clinic was exceptional.
When Eric came to inspect my property, Georgia was in the middle of a Covid lockdown and I was pleased that he followed CDC protocols and the entire process was contactless. After inspecting my roof, Eric gave me a call while still outside to give me a summary. He followed up with a detailed estimate and guidance on working with my insurance company.
After filing my claim with my insurance company, I had to wait nearly a month for my mortgage company to release the insurance check (the mortgage company had to endorse the check). During this
When Eric came to inspect my property, Georgia was in the middle of a Covid lockdown and I was pleased that he followed CDC protocols and the entire process was contactless. After inspecting my roof, Eric gave me a call while still outside to give me a summary. He followed up with a detailed estimate and guidance on working with my insurance company.
After filing my claim with my insurance company, I had to wait nearly a month for my mortgage company to release the insurance check (the mortgage company had to endorse the check). During this
Molly Kelly
Sep 26, 2020
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Positive: Professionalism, Punctuality, Quality, Value
Wonderful company that worked quickly and did great work! Eric was incredibly helpful during our inspection and the installation process was seamless. Definitely recommend The Roof Clinic to others in need of a roof overhaul.
Service:Â Roof installation
Wonderful company that worked quickly and did great work! Eric was incredibly helpful during our inspection and the installation process was seamless. Definitely recommend The Roof Clinic to others in need of a roof overhaul.
Service:Â Roof installation
Alvin Howard
Sep 23, 2020
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We had a great experience with Eric Thomas from The Roof Clinic! He was timely, professional, kind and honest. We had a home inspector stating that the roof shingles were installed incorrectly and had Eric our to correct the problem. Eric inspected our roof and honestly told us that the shingles had been installed correctly and did not need any repairs. He even provided us with written documentation to provide to the buyers! I would definitely recommend Eric Thomas to anyone needing work done on their roof!
Danny C.
Feb 27, 2020
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Sac S.
Oct 28, 2019
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Eric is the best!
Why do I keep calling roof clinic when I have issues with my roof? Its the courteous service I get from people like Eric. Hes always kind, fast to respond and fair in quoting out the repair. Even when its not something linked to the roof, they help id the leak and push you in the right direction to get it fixed.
Why do I keep calling roof clinic when I have issues with my roof? Its the courteous service I get from people like Eric. Hes always kind, fast to respond and fair in quoting out the repair. Even when its not something linked to the roof, they help id the leak and push you in the right direction to get it fixed.
James T.
Jul 08, 2019
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I called Roof Clinic for a quote on a smaller roof repair job. It's apparent some of these companies only care about the big money projects and I definitely felt that was my case. One of their reps eventually came out to inspect and I got my quote 7 days later! They wanted to charge me over $500 to get up on my roof and replace about 5 shingles! I just had another company, Pearl Roofing, come out and complete the job, same day, for $150. I am so glad I trusted my gut and kept looking. Although nice and respectful, this company was slow and their prices are outrageous.
Kevin J.
Apr 17, 2019
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April B.
Mar 31, 2019
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I highly recommended The Roof Clinic. They were happy to work around my work schedule and sent someone quickly to inspect the damage to my home at a time that was convenient for me. Eric was prompt, great about explaining what was going on with my leak, how long it had been going on, and what I might do to easily repair some of the internal damage. He kept me posted as to the timeframe for the job, and sent me pictures of the work before, in-progress, and competed. I wouldn't hesitate to use the Roof Clinic again.
Patrick M.
Mar 19, 2019
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Deejay B.
Dec 28, 2018
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Update:
After my review, Tomeka contacted me.
Apparently this time of year has inundated them with a great deal of business and I somehow got lost in the shuffle. Realizing my urgent need for help, she offered an inspection the next day (Saturday) when they're normally closed.
Eric came out and was a complete courteous professional.
He offered advice on my roofing issue (chimney repair)
And suggested a timeline for future roof maintenance.
This was a positive experience and I hope to do business with them in the future.
-----------------------
I was contacted by Tomeka through email
After my review, Tomeka contacted me.
Apparently this time of year has inundated them with a great deal of business and I somehow got lost in the shuffle. Realizing my urgent need for help, she offered an inspection the next day (Saturday) when they're normally closed.
Eric came out and was a complete courteous professional.
He offered advice on my roofing issue (chimney repair)
And suggested a timeline for future roof maintenance.
This was a positive experience and I hope to do business with them in the future.
-----------------------
I was contacted by Tomeka through email
Loki S.
Dec 16, 2018
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We worked with Eric who was very professional and assisted us through the process of replacing our roof. During the initial consultation he inspected our roof and identified wind and hail damage sufficient to make a claim with our insurance company. He showed us the photos of the roof and explained in detail how the weather caused the damage. With that information we submitted a claim to our insurance company and proceeded to get a new roof from Eric. The installation of the roof went smoothly. The end result was fantastic and I couldn't be happier.
We did shop around with four different
We did shop around with four different
James D.
May 28, 2018
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Water coming through my ceiling and I thought it was going to be bad. Eric Thomas from The Roof Clinic was able to come out right away even though the weather was bad. Upon inspection, he shared that it was not the roof at all but an issue with the air conditioning system. He checked the rest of the roof out for any other issues but found none. I asked what I owed him for his time and he said nothing, just happy to help. I know who I will call in the future if the need ever comes up... Great company with great employees!!!
Mike P.
Apr 11, 2018
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Tomika and Eric were top notch. They coordinated the review of our roof and saved us thousands of dollars by replacing the tiles as opposed to the entire roof which most of the other roofers wanted to do.Also was very responsive to give us our free estimate and complete the work. Will refer them to many neighbors and friends down the road.
Myles E.
Feb 03, 2018
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This is the second roof job I've engaged The Roof Clinic for and they exceeded my expectations in all regards. I worked with Eric Thomas on both jobs and can't say enough about how professional and easy to work with he is. I had some wind and hail damage on my roof which ripped off the top of my power fan. Basically my attic was 100% exposed to the sky. I was out of town and Eric was able to go out to the house, assess the condition of the roof, and temporarily tarp my exposed power fan. He then timely put together quote and worked directly with my insurance adjuster. He was able to fit
Adam D.
Apr 12, 2017
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