Northwest Metalcraft
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Northwest Metalcraft
In the U.S., there are more than 20 million inefficient wood fireplaces in single-family home. Beautifully crafted in Italy, Nardi Furniture is perfect for commercial settings and urban terraces. The table and chairs can be easily sanitized and are entirely recyclable. Shown here is their Cube Table and Palma Chairs.

Sturdy with simple lines, Cube is a garden table with a DurelTop slatted square surface - an innovative system offering the highest levels of practicality, stability and elegance - and coated aluminum legs. It can be combined with various outdoor chairs in the Nardi catalogue.

However, if you like the slatted design, it can be naturally matched with the stackable Palma (with armrests) and Erica (without armrests) collections, which are also similar in color.Northwest Metalcraft is the biggest outdoor furniture showroom and fireplace service in the Chicagoland area. We are conveniently located in Arlington Heights right outside the metro area and have a wide selection of Regency Fireplace products available.
Services
Northwest Metalcraft, has been family owned and operated since 1945. We are a full service Fireplace & Patio Furniture store. We specialize in customizing fireplaces. Our services include; Glass Fireplace Doors, Gas Logs, Inserts, Direct Vent Fireplaces, Refaces & much more. We have almost all items on display so you can actually see them in use!
In the U.S., there are more than 20 million inefficient wood fireplaces in single-family homes. Less than 10 percent of these homes have installed a higher-efficiency, more convenient gas fireplace insert. We are excited to continue to pursue this market and make consumers more aware of the warmth and ease a gas fireplace insert brings to their homes with our fall promo.
Reviews (29)
Caroline Moore
Caroline Moore
Dec 19, 2021
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You can trust the folks at Northwest Metalcraft Fireplace & Patio to provide you with fair pricing and outstanding service. We purchased 2 fireplaces from Scott and he is a true collaborator and we could not be happier with both fireplaces!
Mark Heller
Mark Heller
Nov 17, 2021
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They never responded to a message I sent them but when I visited the business the gentleman was very helpful. We decided to pur hade elsewhere so I cant rate their install services.
Cheryl Singer
Cheryl Singer
Nov 06, 2021
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We had a great experience with Northwest Metalcraft. Their prices were very reasonable and the fireplace we chose looks beautiful. The installation took three days , during which every member of the team was professional, easy to work with, and very meticulous. The brickwork and mantle look exceptional, and You wouldn’t believe the fireplace came with the house as opposed to being added on. It is a direct vent unit. We could not be happier. Highly recommend.
Anna Angerame
Anna Angerame
Oct 15, 2021
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Excellent service, great products, and beautiful work. We’ve been trying to get a gas log and glass doors for a long time, and Ron did a fantastic job. Couldn’t be happier!
Jeff H.
Jeff H.
Jul 15, 2021
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Scott at Northwest Metalcraft did a great job refacing my fireplace. There was a little hiccup in the process where materials did not arrive after the job was started. They installed a temporary solution and when the materials arrived, they returned and completed the job. I've been getting BBQ stuff from them for years, but this is the first fireplace experience. High quality workmanship, and stood behind their project to make it right. In the service industry how you recover from a problem is what separates good from great. This company is great. Would not hesitate to recommend them
Sharon Szeszycki Dds
Sharon Szeszycki Dds
Jul 07, 2021
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Mark and I have purchased a few things from Shane and had a few repairs done by Brian (a broken rib on an umbrella) and Vince (a few squeaky patio chairs). Dan listened to our concerns and made sure the little things wrong with a recent purchase were addressed. Working with Northwest Metalcraft is a reminder that dealing with an established family owned business is more than worthwhile. We always feel welcome in the store and know that everyone working there strives to communicate with us to make the experience enjoyable.
Ainslie G.
Ainslie G.
Jul 06, 2021
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We've used Northwest Metalcraft over the years for all kinds of things such as patio furniture, grills, mailbox, etc. We've always gotten quality merchandise at a fair pice with great service. Most recently we purchased a patio conversation set, fire pit and new Weber grill.  As always, Dan and Shane were great to work with throughout the process.
We highly recommend Northwest Metalcraft and will continue to give them our business for all of their products and services.
Katie Possley
Katie Possley
Apr 30, 2021
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Purchased a smokeless fire-pit for my husband for the holidays. Everyone was friendly and knowledgable during the process, providing helpful tips. Brought the fire-pit home, used three times and were not satisfied with the product or results. I first called the manufacturer to see what could be done. They explained that they would accept the return, so I called Metalcraft and told them the situation. The owner called back, and without hesitation, simply said to bring it back and they’d issue a full refund. And that was that. Could not have been an easier process!
I perused the entire store when
Michael Gedmin
Michael Gedmin
Apr 06, 2021
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From browsing the show room to installation, 5-star experience all the way around. Ron installed mantel pieces and a new glass door to really upgrade the look of our fireplace. Highly recommend.
Brooke Paprocki
Brooke Paprocki
Feb 01, 2021
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Worked with Shane in the showroom on picking out a new gas log set, custom doors and new mantel. He showed us all our options and suggested a kind of door we didn't even think about that was higher quality at a comparable price to the ones we were looking at originally.
Ron came out to do the initial measurements and walked through mantel size options, he got everything exactly as we wanted. John and Kevin then came out to do our gas line and log install. They were so quick and efficient and walked me through the changes they made to our existing gas line. Ron came back to install our doors and
Rafal C.
Rafal C.
Nov 19, 2020
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Phenomenal from showroom to install. Our Enviro E30 looks great and works flawlessly. Highly recommend!
Sue Z.
Sue Z.
Nov 12, 2020
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Shane & crew are very professional-personable & prompt. So happy we found these guys to help us with are electric fireplace. Check them out!
Brian Rubin
Brian Rubin
Oct 28, 2020
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We were very pleased with everything about NW Metalcraft. Prices were less expensive than other stores. Staff was very knowledgeable and helpful in picking out our patio furniture. We love our tropitone furniture. Would definitely recommend to anyone shopping for outdoor furniture.
Joshua G.
Joshua G.
Sep 26, 2020
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These guys are amazing. Stopped in for a fire pit. The owner personally helped me and ran to get me a new one out of the warehouse so we could have it before noon same day. Highly recommend.
George S.
George S.
Aug 22, 2020
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So I'm cheap. I've has the same patio set for 28 years. And it was well past time to refinish it. My wife thought I was crazy. Why not just go buy a new one at the end of season but I ask you- what could I buy for under $1,000 that would have lasted 30 years yet alone another 30 years???

Problem is no one in Illinois carries much in terms of patio materials so I was forced to buy off the web. Which is fine but I don't know what I'm doing and so I ended up with a test purchase where I found the rivets were too big! So thankfully, I found this place. Wonderful!

They have two
Suzyn P.
Suzyn P.
Aug 22, 2020
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Got suspension frames from our outdoor furniture re-strapped. Brian was responsive and helpful on the phone and gave me the price and explanation of what they do. I love fixing things if possible, and he fixed it! Great work and we've got perfect outdoor seating again. Highly recommend!
Tara K.
Tara K.
Jul 31, 2020
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The furniture and delivery was great but the customer experience with the sales associate was very unpleasant. Do NOT work with Dave. I repeat, do NOT work with Dave especially if you are a woman. He was rude and condescending from the moment I met him when he started arguing with me about a set of chairs on the floor that he said were brand new out-of-the-box and I said that they were there the week prior (because my husband and I sat in them?!). To argue with a customer about something inconsequential provides a glimpse into his obnoxious and aggressive personality. I waited a few days before
Michele V.
Michele V.
Jun 08, 2020
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What could have resulted in a huge disaster ended up turning out so much better than I had imagined. Weather caused our fireplace to turn into a giant fish tank (don't ask). Removing it without disgusting water spilling out which would damage carpeting and the floor was obviously the preferred outcome and would have been difficult for anyone, but Scott and his team managed to pull it off perfectly. Not only that, the fireplace was taken out without damaging the wood surround, even though I was prepared to have it rebuilt. Communication was good and they worked around my crazy schedule. I couldn
Kristin M.
Kristin M.
Jun 03, 2020
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I had a great experience from start to finish with Northwest Metalcraft. Shane was easy to work with and promptly returned my calls/texts. The delivery men had quite a job bringing a large fire pit up 3 flights of stairs to my roof deck. They did so efficiently and without any damage to floors or walls. I will definitely be using them again!
Jaryd C.
Jaryd C.
May 11, 2020
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I've used northwest and Shane my whole life, from custom grills and gas lines to patio furniture for my houses and my clients , to just having parts for grills and gas lines , they always have what I need at a competitive price , and best customer service thanks guys!
Kelly S.
Kelly S.
Dec 07, 2019
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ACTUAL MIRACLE WORKERS!

Where do I being to sing their praises? If you have ANY fireplace issues, CALL THEM! I had 23 year old Heatilator gas fireplace in my L.P. Townhome that wouldn't hold a pilot light. Every other fireplace repair wanted to charge me $135 just to come tell me Heatilator doesn't even make the part for that older model any more. They all said I would need a newer gas fireplace for thousands of dollars.

Not Metalcraft! Nicky said to me, "our guys are geniuses, if anyone can fix it we can." She was right on. John came and took a look and told me he
Cheryl F.
Cheryl F.
Nov 01, 2019
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I was purchasing logs for my wood burning fireplace. Gas line was already there... They were efficient in scheduling things the technician Kevin arrived when they said he would. He was very professional in completing the job and explaining how to run the fireplace. The only downside I thought they were expensive but worth it for the excellent customer service.
Nicole Manzo
Nicole Manzo
Oct 15, 2019
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Great service and options! We finished a large patio project this year and needed everything! Shane took a lot of time partnering with us through the process to select the perfect items to make it complete. Knowledgeable with great selection.
Christopher S.
Christopher S.
Oct 11, 2019
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I was VERY happy and impressed. I needed our gas fireplace serviced, and after calling a few other places that never answered or called me back, Northwest Metalcraft scheduled me for an appointment right away, the tech was right on time, and he was very knowledgeable and fixed our problem right away. I highly recommend them!
Shari G.
Shari G.
Jun 22, 2019
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Horrible place to do out if state delivery business with. $900 shipping which took weeks to deliver. Then they told the delivery company to make us the last stop and they delivered at 9 pm on a Friday night with no call no notice to a gated community. Delivered in boxes dumped on the driveway. Had to put it all together ourselves. $7000 with of patio furniture They could care less
Tre G.
Tre G.
May 30, 2019
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Came out to service our Weber Grill. Tech was super friendly. He knew what he was doing. Worked quick and efficiently.
Have used them in past years and they never disappoint.
We purchased our grill from them about 10 years ago.
Great service!
Job A.
Job A.
Apr 17, 2019
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Re: gas insert.

My wife and I were looking to plug our oversized fireplace opening with a gas insert fireplace, which seemed to be an issue for a variety of companies. However, Scott and the rest of the team provided us with a variety of options tailored to our situation... true professionals. From the initial in home visit through the installation, everything was seamless and pleasant. Given another opportunity, I would skip the fuss and head straight to NWMC.
Stephen C.
Stephen C.
Jan 27, 2019
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I just moved into a new home and wanted to upgrade the 20 year old fireplace that was missing a bunch of magnets and screws for the door and screen. After finding paperwork and realizing that it installed by Northwest Metalcraft, I called over and asked if there was any way to replace these parts, rather than buying a whole new facade for the fireplace. I stopped in and talked to Shane, who was awesome, and explained to me what I needed to do to identify the pieces for him.
Went home and got the info back to Shane and he ordered the missing parts for me. Best part was when I went in to pick up
Ralph S.
Ralph S.
Mar 22, 2018
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I just had my old fireplace doors replaced. Northwest Metalcraft did a fantastic job. I was at there showroom in Jan. They sent a technician out to my house a week later. Ron took measurements to design & install my custom made doors. He told me it would be six weeks to make the doors. Exactly six weeks later he completed the install. He was done quickly & his work was immaculately clean. I was anxious to get it sooner but they were right on with their time horizon. Price was fair but they won me over by their service. It seems like a family run operation. I'm satisfied