Since 1958, we have been the best air conditioning, heating, and plumbing company in the Memphis area. We provide HVAC services for the entire Mid-South Area, including Germantown, Collierville, Arlington, Lakeland and more. Let our family serve your family. Choate's Air Conditioning, Heating, and Plumbing have been serving residential and commercial customers in the Memphis area since 1958.
Many homeowners mistakenly believe that the air inside their houses is clean and free of pollutants, but there are actually a number of airborne irritants and allergens that can linger inside of your home without the right solutions. If you haven't given much thought to your indoor air quality, you should schedule a consultation with a Choate's Air Conditioning and Heating technician to explore ways you can clean up the air inside your home.
Many homeowners mistakenly believe that the air inside their houses is clean and free of pollutants, but there are actually a number of airborne irritants and allergens that can linger inside of your home without the right solutions. If you haven't given much thought to your indoor air quality, you should schedule a consultation with a Choate's Air Conditioning and Heating technician to explore ways you can clean up the air inside your home.
Services
Since 1958, we have been the best air conditioning, heating, and plumbing company in the Memphis area. When it comes to the heating and air conditioning business, one company rises above the rest. Choate's Air Conditioning, Heating, & Plumbing, located in Cordova, TN, is one company that believes in old-fashioned values and service.
Are you interested in starting your career at Choates? See our available positions and take the next step by applying for our job opening today. Are you interested in joining one of Memphis and the Mid-South's top-paying HVAC companies? If you're a reliable worker who takes pride in what you do, we want to hear from you!
Searching for HVAC services in Memphis? Find out why we are the trusted HVAC services choice in Memphis, Germantown, Collierville and the surrounding area. Most people don't think too much about their heating and air conditioning system -- until it stop working. Don't wait. Schedule a comprehensive assessment and servicing with Choate's now, and ensure your HVAC system is ready for anything and everything.
Since 1958, we have been the best air conditioning, heating, and plumbing company in the Memphis area. It's a hot Memphis day in the summer and your air conditioner gives out, or even worse, it may be the most bitterly cold day of the winter when your furnace won't come on. Choate's Air Conditioning and Heating is ready to make you another one of our happy customers.
Need the best A/C Installation Memphis has to offer? Learn why we are the trusted air conditioner system choice in Memphis and the surrounding area. It won't shock too many people to hear this: summers in the Memphis area are hot! They're also pretty long. Summer conditions often arrive during calendar spring and last into the fall.
Reviews (20)
Barrett C.
Jan 03, 2022
Report
My family attempted to schedule an emergency appointment. The company website Lists 24 hour service. The customer service representative that worked on January 2, 2021 in the afternoon spent more time eating supper while fielding the call then helping.
She preceded to tell me a 24/7 service was only available at 8am.
She preceded to tell me a 24/7 service was only available at 8am.
Lisa T.
Nov 23, 2021
Report
I had a very expensive HVAC and water heater installed in April of 2021. Everyone was great from the salesman, to the technicians, who were here all day.
I recently had a plumbing issue and Choates came out to fix it, Dustin W. is awesome. I had a leak in my wall, not their fault, and they helped me, Justin did with my Homeowners claim.
I appreciate everyone there, and would gladly do business with them in the future, hopefully for nothing broken, LOL
I recently had a plumbing issue and Choates came out to fix it, Dustin W. is awesome. I had a leak in my wall, not their fault, and they helped me, Justin did with my Homeowners claim.
I appreciate everyone there, and would gladly do business with them in the future, hopefully for nothing broken, LOL
Pam F.
Aug 13, 2021
Report
Choates made a very wise decision in hiring Bob Geisenhoff as their Service Manager! He contacted me, came and looked at the job, then made a commitment to have it completed correctly and quickly. He followed through and went over and above to make sure we were satisfied.
With Bob in this position, I would not hesitate to hire Choates again! Their service techs will learn a great deal about customer service as well as tips of the trade from Bob!
With Bob in this position, I would not hesitate to hire Choates again! Their service techs will learn a great deal about customer service as well as tips of the trade from Bob!
Kate F.
May 31, 2021
Report
The sales rep was here right away and told us we already knew--that the whole system was probably done for! He gave us two window ac units to use and the crew was here less than a week later. They also came on a holiday, Memorial Day. We are very impressed. The plumber came for his part and helped us out with several items that we needed, fixed the garbage disposal and a toilet--Nick was amazing. Also, crew will work all week to complete a large job. Great so far!!
Millie C.
Apr 14, 2021
Report
Update: Choates reached out and resolved the issue.
We had out AC replaced and the ductwork replace which cost us over $11,000. A part of replacing the ductwork and included in the cost was that they would seal off the old ductwork. Choates failed to complete this part of the job. I spoke with a manager about having Choates to come out and complete the job of closing off the old ductwork. He stated they would get back with me to schedule a date. Unfortunately, we never heard back from them about coming back to complete the job. Two weeks later I reached out to the manager by text message to
We had out AC replaced and the ductwork replace which cost us over $11,000. A part of replacing the ductwork and included in the cost was that they would seal off the old ductwork. Choates failed to complete this part of the job. I spoke with a manager about having Choates to come out and complete the job of closing off the old ductwork. He stated they would get back with me to schedule a date. Unfortunately, we never heard back from them about coming back to complete the job. Two weeks later I reached out to the manager by text message to
Cheri W.
Jan 27, 2021
Report
Bottom line up front: DO NOT USE CHOATE'S for anything! Not even to change your air filters!
Because of Choate's "service"/maintenance call on my HVAC system, I now have mold and mildew in my home. My initial appointment was for semi-annual maintenance, but has turned into a hellish nightmare!
One of the four technicians that came to my home (within one month) did not secure the condensation drain pipe and water leaked in the hallway and my dogs' bedroom for almost one month. Due to your company's negligence, I now have a bigger problem than before and based on previous
Because of Choate's "service"/maintenance call on my HVAC system, I now have mold and mildew in my home. My initial appointment was for semi-annual maintenance, but has turned into a hellish nightmare!
One of the four technicians that came to my home (within one month) did not secure the condensation drain pipe and water leaked in the hallway and my dogs' bedroom for almost one month. Due to your company's negligence, I now have a bigger problem than before and based on previous
S. E.
Dec 19, 2020
Report
Wow. Totally overcharge... we got a bid for work that was absolutely shocking and outrageous... got another bid for the EXACT SAME plumbing work which came in at one third of their inflated estimate. Crazy. Maybe because we're out of town homeowners renting the property? Who knows. Either way we Highly recommend getting a second opinion if using these guys.
Don C.
Nov 28, 2020
Report
You're igniter is dead.
Good; not surprised.
And your card: burner fan's not getting juice.
But it was running an hour ago. The card and igniter didn't both die, just one or the other.
Jiggles wires; only finds 1V at pin: It's dead; I don't know why. It'll be $1100.
The going rate for $40 Chinese replacement parts in Memphis is $300, not $1100. Here's your $60 diagnostic fee; put the covers back on and get out.
He installs cover, burner fan mysteriously fixes self and starts to run. Politely gets out as he was told.
Good; not surprised.
And your card: burner fan's not getting juice.
But it was running an hour ago. The card and igniter didn't both die, just one or the other.
Jiggles wires; only finds 1V at pin: It's dead; I don't know why. It'll be $1100.
The going rate for $40 Chinese replacement parts in Memphis is $300, not $1100. Here's your $60 diagnostic fee; put the covers back on and get out.
He installs cover, burner fan mysteriously fixes self and starts to run. Politely gets out as he was told.
Nick W.
Nov 23, 2020
Report
Our water heater went out and began leaking overnight, and unfortunately it flooded our nursery closet. We looked around briefly to check prices at Home Depot and Lowes, but opted for Choates in order to support a local business (knowing it's hard times for many small businesses during COVID). They were professional and polite. Things didn't move very quickly but that's fine (over 24hours to get someone out to our house, then 48 hours more to get the installers out). The pricing quote we got to replace our water heater was about $2k. The issue we ran into was that we were quoted
Ashley M.
Mar 17, 2020
Report
Update: After posting review, the plumbing manager reached out to me directly. I will say, he went above and beyond to make things right. He took the time to listen to my concerns. I feel like he really listened to me and did not try to make any excuses for things that happened. He definitely made me feel like I was heard. I truly appreciate the time they took to reach out to me. I have changed my star rating from a 1 to a 4. I will continue to use this company for all my needs.
Kasanga S.
Mar 09, 2020
Report
J. W.
Dec 16, 2019
Report
We called for their emergency service at 11:30 at night for my mom who is 78 years old. They took her information and said the next available tech would call us back. We called back at 12:30am to ask for an estimate on the time for getting a call back. The woman said it would not be long. It is 8:00am and my mom is still waiting. Nobody called and nobody showed up. BE WARNED!!!!! It is an answering service that takes your call. Nine hours have gone by since we called for their emergency service. If you can't send someone out, communicate that to your customer. If you are too booked or don
Stephen B.
Jul 20, 2019
Report
We needed just a little work done before we moved out of our house. Rather than charging an arm and a leg, Choate's was great to do exactly what we needed and no more. The service tech was very friendly and trustworthy. He went the extra mile. We were not only please with the customer service but also the results of their work.
Susan A.
Jul 05, 2019
Report
I scheduled an install with them even though their price was $4000 higher than Infinity. I also wanted a tankless water heater installed at the same time as the tank water heater had to be drained and removed to get to my furnace. The plumber was rude. He did not leave an estimate and refused to even consider installing the tankless at the same visit. On 4 calls I was told I would get a call back from the plumbing manager. No call came. I wasted my entire morning with their bs. I also had scheduled a quick trip to the beach which I had cancelled as I only have 5 days off work this month. Their
Jeff T.
May 20, 2019
Report
The background info. After topping of and servicing my unit for the year with an alternative freon, my regular a/c guy was unavailable for a couple of weeks. shortly after the service my a/c unit started acting up. I called choates to fill in for my guy.
The tech came out, put gauges on it and said the unit was over serviced. Pressures were way too high. The tech spent the next hour trying to sell me a new unit. Im a mechanic by trade. I Can keep up with most tech conversations. the tech focused on the alternative freon as a way to turn every conversation back to a new unit or multi
The tech came out, put gauges on it and said the unit was over serviced. Pressures were way too high. The tech spent the next hour trying to sell me a new unit. Im a mechanic by trade. I Can keep up with most tech conversations. the tech focused on the alternative freon as a way to turn every conversation back to a new unit or multi
Melissa M.
Jul 18, 2018
Report
Their driver almost t-boned my after running a red light. My light was green, and I was turning left onto whitten, and a driver of one of their trucks almost t-boned me, having chosen to run a red light. He was close enough that I could see he was a white male with a beard, wearing sunglasses and talking on his phone. I slammed on my brakes and pointed up to the clearly green light. I don't know anything about their air conditioner repair, but they need to train their technicians on not to run a red light.
Carla W.
Sep 17, 2017
Report
Jean K.
Jul 25, 2017
Report
The service guy showed up on time, but spend 30 mintes trying to sell me a maintenace
contract I wasn't interested in and 10 minutes fixing my a/c. It is working but not cooling
as fast. This must be the new thing to do since this is the third time this year I have been
given a hard sale for a yearly maintenance contract costing more than the repair. I really
dislike a hard sale in my home I didn't ask to be given. Otherwise, everything was OK.
contract I wasn't interested in and 10 minutes fixing my a/c. It is working but not cooling
as fast. This must be the new thing to do since this is the third time this year I have been
given a hard sale for a yearly maintenance contract costing more than the repair. I really
dislike a hard sale in my home I didn't ask to be given. Otherwise, everything was OK.
Jennifer G.
Nov 07, 2016
Report
Top Notch Friendly Service
I was very impressed the quality of work performed by Lewis. He was professional, friendly and empathetic to my needs. I was able to voice my concerns and Lewis understood exactly what I needed done. I would recommend Lewis, and Choates to all my friends and family for their plumbing needs. I was happy to find out that they had financing and an affordable plan for the Preferred Customer Agreement that saves me 25% on each service call, including some free maintenance for heating and air as well. I'm so happy to finally find "the" plumbing company for me
I was very impressed the quality of work performed by Lewis. He was professional, friendly and empathetic to my needs. I was able to voice my concerns and Lewis understood exactly what I needed done. I would recommend Lewis, and Choates to all my friends and family for their plumbing needs. I was happy to find out that they had financing and an affordable plan for the Preferred Customer Agreement that saves me 25% on each service call, including some free maintenance for heating and air as well. I'm so happy to finally find "the" plumbing company for me
Daniel M.
Aug 24, 2015
Report
I came home at 5:30 pm and found my air conditioner not working and my home at hot mess! Choate's had someone dispatched to the house within 45 minutes, he diagnosed the problem, had to run out to get a special part, returned, installed and tested that everything was working and then left at about 8:30 pm.
We went from broken air conditioner to working air conditioner in about 3 hours even after traditional "office hours." Thanks for the great service!
We went from broken air conditioner to working air conditioner in about 3 hours even after traditional "office hours." Thanks for the great service!
