Our goal is to provide you an exceptional vehicle shopping experience throughout your entire process - from browsing our inventory online to narrowing down your search to walking into the store. We are committed to providing a comfortable, hassle-free and no-pressure experience - on your terms! Take advantage of the advanced technology on our website to make your shopping experience faster and easier.
For example, you can save cars of interest and receive alerts when new offers become available, the price changes or the vehicle sells - simply by providing an email address! Better yet, you can pick up where you left off at home, at work or on your mobile phone by creating your account.
For example, you can save cars of interest and receive alerts when new offers become available, the price changes or the vehicle sells - simply by providing an email address! Better yet, you can pick up where you left off at home, at work or on your mobile phone by creating your account.
Services
Caskinette Ford, Providing Service, Quality and Everything In Between to Ford Drivers from Carthage. From before you even walk into our showroom to long after you drive home, all of our customers here at Caskinette Ford are customers for life. Being car-owners ourselves, it's only fitting that we'd provide our drivers with the kind of courtesy, service and respect that we would expect.
Although every reasonable effort has been made to ensure the accuracy of the information contained on this site, absolute accuracy cannot be guaranteed. This site, and all information and materials appearing on it, are presented to the user "as is" without warranty of any kind, either express or implied.
Our team at Caskinette Ford will make sure you can find the newest Ford model that will match your style and meet your needs. A new vehicle could last for many years to come, and Ford has the reputation of manufacturing the most dependable vehicles on the market. Our team is here to answer your questions and help you feel confident with any Ford model that you are interested in.
As vehicles are updated from one model year to another, there are times when orders are accepted and times when they are closed. If you do not see your preferred vehicle here, please contact us for help. Submit your request by clicking "Start Your Custom Order" and include vehicle preferences in the comments section.
We know how much you love trying to fit a bike into a sedan, but have you tried a truck? The Maverick truck gives you the best of both worlds: compact on the outside, but still big enough on the inside to seat five and store all your stuff. Standard front-wheel drive and impressive maneuverability make getting around the city just as easy as escaping from it.
Reviews (17)
William McSorley
Jan 07, 2022
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Shaunnah Polley
Oct 31, 2021
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Took my suv to caskinette 2/3 times recently, BACK TO BACK because of brake issues and they kept telling me “we don’t hear a noise” and “there’s nothing wrong besides a little bit of rust on the rotors” i was even told that it was fine to drive. well come to find out, thanks to davidson ford.. my front and back brakes and rotors are completely ruined, cracked and even pieces missing from overheating. if i wouldn’t have listened to my gut and taken it to davidson who knows what could’ve happened. highly don’t recommend this place
A. M.
Oct 01, 2021
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I highly recommend this dealership (Service) to the Watertown and Fort Drum community. They have come a long way. Many of us stationed here have noticed the exceptional service, above and beyond attitude and work, professionalism, and amazing customer service (thank you, Morgan and Service Member Team). The prices are the lowest, and work is the best in town. Your reputation for perfection is well deserved.
April M.
Sep 26, 2021
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Service Department:
Excellent/outstanding service. The work done on my truck (2500 Ram Laramie -Crew Cab-8 ft. bed) was perfect. Note: I've also taken in my GT Convertible Mustang and would give them five stars for this vehicle as well. This department goes above and beyond from start to finish. The leadership, customer service (Morgan), and "the service member team" is the best by far in the area. Professional, friendly, constant updates, excellent communication, and very knowledgeable. Caskinett's Service Department's reputation for excellence is well deserved and I
Excellent/outstanding service. The work done on my truck (2500 Ram Laramie -Crew Cab-8 ft. bed) was perfect. Note: I've also taken in my GT Convertible Mustang and would give them five stars for this vehicle as well. This department goes above and beyond from start to finish. The leadership, customer service (Morgan), and "the service member team" is the best by far in the area. Professional, friendly, constant updates, excellent communication, and very knowledgeable. Caskinett's Service Department's reputation for excellence is well deserved and I
Daniel Mosher
Aug 14, 2021
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Terrence Schaefer
Jul 30, 2021
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I have used Caskinette's service dept. for years, they have always been great to work with...until recently. In March 2021 I had my Toyota Sienna (they clearly state they service all makes and models) in for brake servicing (felt a vibration when braking), and to inspect the PS front tire for a slow leak. Regarding the brakes: I paid for a full/complete brake inspection - it came back that I only needed to replace the rear rotors and pads, which they did. less than 5k miles later the vibration came back...I again took it back in (June 2021). Another brake inspection found that the front rotors
Andrew Roes
Jun 20, 2021
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Cheryl
May 28, 2021
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Jeaustine Larson
Apr 16, 2021
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After several years of repeat business and being a loyal customer, we traded in my 70year old mothers 2014 Ford Focus with less than 35000 miles on it in June of 2020. We purchased a used 2017 Ford Escape. The dealer failed to disclose this vehicle had been in an accident, outright lied when asked why it needed a new battery before purchase (claimed they had no idea why), the engine/transmission isn't running correctly (never has), and failed to replace the worn out brakes and rotors before purchase. When called out on these issues about 3 months after purchase the sales person was not helpful
Chris Gargano
Dec 14, 2020
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Couldn't have asked for a better experience. In my humble opinion car dealerships like this are few and far between. Jess and Becky were a pleasure to work with. They answered all of my questions and responded in a timely manner. If your on the fence about going to Caskinette Ford, Don't be. They are high character people that will show you respect and help you every step of the way. If your looking to buy a vehicle from them online, I highly recommend it. Fantastic Experience!!!
Sarah H.
Apr 10, 2019
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Very disappointed with this dealership. They lied to me on the phone about a rebate just to get me in the dealership. I was upside on my trade and was hoping to get that covered by the rebates. Over the phone I was told they could definitely help me and the rebates will cover almost over it. I went to the dealership the next day and the salesman had no idea what was going on. He had me test drive a car that would never work for my situation. He then wanted me to buy the car and kept going on and on about it knowing very well the deal would never work. To me, this is not a very honest dealership
Joan L.
Dec 29, 2018
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I recently purchased a car from this establishment. The salesman Derek Howland was great! However there was a problem with the hood latch and the service manager was a total nightmare! He first came on the phone talking about a windshield wipers pump being defective. I asked how he would know that because the hood latch was broken and the hood would not open? Then he back peddled. I had just purchased this vehicle 2 days prior. He went on to say that the vehicle was inspected before I left the lot, and had the latch been broken I would have not taken it off the lot. I was given no documentation
Jesse A.
Aug 12, 2018
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The diagnosis was tricky due to a wiring fault. I was charged a diagnostic fee, labor and parts. Didn't make it 15 miles down the road before the exact same fault occurred. After a phone conversation with the agent, I was told to bring it back when able and there would not be another diagnostic fee. However there was nothing they could do about the labor and parts that were unnecessarily replaced. I used the drop box that night and waited patiently until close of business the next day. No phone call, so I called to see what the new diagnosis was. You guessed it, hadn't even started yet
Justin LaCombe
Jul 09, 2018
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Amazing sales staff, i personally recomend Tania. Bought a new 2016 F150 in Oct 2016, its had a few issues yet their service dept is the best. They do everything possible to help you with any situation big or small. The best Ford Dealer around. Best pricing, best staff, i will use no other dealer.-. . Update December 2018, was a great dealership, they lost my business due to a woman named Temple in service and the cost of two tires, I have since switched over and just bought a Toyota Tundra
Clair G.
Jun 17, 2018
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Unfortunately, I haven't had great experiences with Caskinette Ford in my two visits. Recently turned in the truck for new brakes. When I called the evening of my scheduled appointment, it became apparent they didn't even look at the truck all day. I had to eat an extra day without wheels. When I inquired about the status, my assigned tech couldn't answer any questions. In addition to the brakes, I asked them to investigate a squeak on the passenger compartment and fix an inoperable rear sliding window. They wrote "CND" (could not duplicate) for the squeak (still squeaks
Erica C.
Jun 24, 2017
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Who knew the Ford Flex would be so hard to find. We drove 1.5hrs to Caskinette Ford to check out the multiple Flex's they had on the lot and we drove home in one! No high pressure sales and our salesman Brad Tabolt was very pleasant and was very efficient. It was a very painless process and my fiancé plans on making another drive up when he is ready to trade in his truck. Thank you Brad for all your help! I love my Flex.. the modern mommy wagon!
Jeff J.
May 22, 2016
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May 2016
I was watching a vehicle on Caskinette Ford's website for about a month. I went down one Friday on a whim to look at the vehicle and was promptly met (as usual) by a used vehicle salesman named Jeff. Jeff was very friendly and listened intently as I told him about myself and what I was looking for. After a few minutes of looking over the truck and exchanging our knowledge of it we went inside to begin the test drive process.
During the ride we talked more about the vehicle and my needs. After returning to the dealership he noted my concerns. I completed the application that day
I was watching a vehicle on Caskinette Ford's website for about a month. I went down one Friday on a whim to look at the vehicle and was promptly met (as usual) by a used vehicle salesman named Jeff. Jeff was very friendly and listened intently as I told him about myself and what I was looking for. After a few minutes of looking over the truck and exchanging our knowledge of it we went inside to begin the test drive process.
During the ride we talked more about the vehicle and my needs. After returning to the dealership he noted my concerns. I completed the application that day
