Plumbing issues hardly ever occur at a convenient time. That's why you need a full-service plumbing firm that you can rely on, 24/7. Water Quality Plumbing is a 3rd generation family business serving homeowners in the South Bay area since 1970! We've been in the business for 60 years and offer a wide range of professional plumbing solutions.
Whether you're stuck with a stubbornly clogged drain or a major plumbing emergency, our experienced plumbers are here to help out, day and night! Request a free estimate for your copper re-piping, gas lines, new construction and remodeling needs today! Our superior customer service has earned us the Angie's List Super Service Award in the categories of Plumbing, Water Heaters, Water Softeners, Sewer Cleaning and Drain Cleaning.
We have earned San Jose City & Neighborhood Favorite through NextDoor. People love us on Yelp; we have a 4.5-star rating! We have also maintained an A+ rating with the Better Business Bureau since 2007. The office contacts were very helpful and responsive.
Whether you're stuck with a stubbornly clogged drain or a major plumbing emergency, our experienced plumbers are here to help out, day and night! Request a free estimate for your copper re-piping, gas lines, new construction and remodeling needs today! Our superior customer service has earned us the Angie's List Super Service Award in the categories of Plumbing, Water Heaters, Water Softeners, Sewer Cleaning and Drain Cleaning.
We have earned San Jose City & Neighborhood Favorite through NextDoor. People love us on Yelp; we have a 4.5-star rating! We have also maintained an A+ rating with the Better Business Bureau since 2007. The office contacts were very helpful and responsive.
Services
Started in 1970 by Marty Satalino, Water Quality Plumbing is a family-owned plumbing company. We are a fully licensed, bonded and insured, full-service plumbing company, and have been serving the South Bay area for close to 50 years. We are innovators in the field of copper re-piping, and we stand by our company motto: "We didn't invent copper re-piping, but we perfected it".
We offer 24 Hour Emergency Services with radio dispatched technicians to handle all of your emergency and after-hour needs. It is critical to get repair or replacement on your old sewer lines on time, to avoid any damage. We can replace old steel sewer lines with ABS plastic for fast running drains.
Reviews (21)
Ed C.
Jan 11, 2022
Report
Robert Z.
Dec 23, 2021
Report
I was referred to Water Quality Plumbing by a close friend. I am very pleased and satisfied with our technician Diego who came out to replace a toilet and fix a few faucets.
-Friendly and professional (Maybe the most personable technician I've met!)
-Patient
-No Pressure
-Good explanation of what he was going to do before doing it.
Additionally, the staff answering the phone was polite and helpful with my questions. I expect to use their services again in the future.
-Friendly and professional (Maybe the most personable technician I've met!)
-Patient
-No Pressure
-Good explanation of what he was going to do before doing it.
Additionally, the staff answering the phone was polite and helpful with my questions. I expect to use their services again in the future.
Tania M.
Dec 16, 2021
Report
Sharad S.
Dec 13, 2021
Report
Indu M.
Dec 10, 2021
Report
We moved into a historic house with a list of repairs -
1. Hot water wasn't working in a powder room
2. Two different bathroom faucets were missing handles
3. One shower head was missing and the attached bathtub wasn't working
4. Three sink stoppers needed to be installed
5. Hot drinking water faucet was not working
6. Steam shower was not working
I was nervous about finding someone with experience who could handle antique fixtures in a historic home. I got an appointment within a week of calling and Jeff Pedro came over. He was great! For some repairs, the previous owner had pre-ordered
1. Hot water wasn't working in a powder room
2. Two different bathroom faucets were missing handles
3. One shower head was missing and the attached bathtub wasn't working
4. Three sink stoppers needed to be installed
5. Hot drinking water faucet was not working
6. Steam shower was not working
I was nervous about finding someone with experience who could handle antique fixtures in a historic home. I got an appointment within a week of calling and Jeff Pedro came over. He was great! For some repairs, the previous owner had pre-ordered
Rich W.
Nov 20, 2021
Report
1st visit: Our kitchen faucet had become very stiff and difficult to turn on and off. We had them come out and they quickly confirmed that we needed to replace the faucet, as we suspected was the case. The plumber loosened the handle, which made it easier to turn on while we were waiting to purchase a new faucet. Unfortunately, we later discovered that doing that also disengaged the temperature control. Rinsing lettuce in warm water for almost 2 weeks was not the greatest.
2nd visit: Installed our new faucet, though at first didn't orient it properly so that it would not swivel to the left
2nd visit: Installed our new faucet, though at first didn't orient it properly so that it would not swivel to the left
S. R.
Nov 17, 2021
Report
This morning, as the technician finished the installation, water gushed out and created a mess in my new epoxy garage.
Plumbers should inspire confidence and this technician did not. He did not even know to switch the on position on the tankless water heater.
Time will tell whether the system will work effectively. There was no supervision so I am not very confident at this time.
I would not recommend this company.
Plumbers should inspire confidence and this technician did not. He did not even know to switch the on position on the tankless water heater.
Time will tell whether the system will work effectively. There was no supervision so I am not very confident at this time.
I would not recommend this company.
Ria G.
Nov 11, 2021
Report
Tracy F.
Sep 30, 2021
Report
Lori T.
Sep 13, 2021
Report
John Smith
Aug 29, 2021
Report
I called them because I thought there was an issue with my water softener. I spoke with Jason, and he gave me some recommendations to try and troubleshoot the problem myself. He took the time to answer all my questions. It turns out the noise I was hearing was unrelated to my water softener. I'm grateful for them for genuinely helping me over the phone, I will definitely use their service if anything more serious happens at my home.
Many thanks again WQP team.
EDIT: Called them again for advice on upgrading my water softener or not. Marty, the owner, came and tested the water hardness and said
Many thanks again WQP team.
EDIT: Called them again for advice on upgrading my water softener or not. Marty, the owner, came and tested the water hardness and said
Pastor Matthew T.
Jul 02, 2021
Report
The words professional, thorough, and tidy come to mind when I consider Water Quality Plumbing. They truly listened to my concerns and clearly, thoroughly, and promptly answered my questions.
The result was a perfectly repiped home, repaired faucets, and guaranteed work. They also left their work space clean. I can't say enough about how pleased we are with Water Quality Plumbing.
Rev. Matthew Thompson
The result was a perfectly repiped home, repaired faucets, and guaranteed work. They also left their work space clean. I can't say enough about how pleased we are with Water Quality Plumbing.
Rev. Matthew Thompson
Varun P.
Apr 17, 2021
Report
Writing this review as I wait for PG&E emergency services to come out to check out a gas leak in my house after the water heater was installed 4 hours ago by Water Quality Plumbing. My entire garage smelled like Sulphur. The fire department just left as well and diagnosed the problem to be an improper install of the gas pipe connected to the water heater. I was able to turn the nut securing the gas pipe to the water heater with my fingers - so clearly it was pure negligence on behalf of the installer that left me and my family in this dangerous situation.
I tried reaching the 24 hour services
I tried reaching the 24 hour services
Mad
Jan 09, 2021
Report
What a great experience! From talking to Jeni on the phone, Marty showing up the same day to assess the water heater, and then the crew who came and installed the new unit the next day, I couldn't be happier! Their collective professionalism, integrity and knowledge was refreshing and informative. I knew absolutely nothing about water heaters, but now feel educated enough to know what to do next time. And they are all so nice!! I highly recommend Water Quality Plumbing for any plumbing needs you have. They've been around since 1970, and it showed! I dig that!
Brad Bonnifield
Dec 26, 2020
Report
This review is long overdue! We've used Water Quality Plumbing for several years in our property management business for maintenance work as well as repipes. We have always found that their technicians are extremely knowledgeable and courteous. For repipe work Marty is great, easy to work with and will discuss your options and ultimately make sure you get what makes sense for your home with quality workmanship at a very reasonable price. Thanks WQP!
Bee D.
Sep 30, 2020
Report
We called and the very same day Stevie showed up. He was very professional, very kind ,personable and seemed extremely knowledgeable. So glad we called them for a second opinion and we learned that there were no problems at all. The other plumbing company but I can't say who, said that the majority of the copper pipes needed replacements. I'm very happy to say that Stevie saved us lots of money. Overall, very very happy with water quality plumbing.
Ash K.
Apr 11, 2020
Report
I had Water Quality Plumbing remove an old water softener and install a whole house filter and water conditioner for me. It was a fairly complex installation but Arnold, the plumber did a good job at it. And at every step, he asked me for feedback versus proceeding on his own. In the subsequent days, there were three different leaks in the system, but every time the company took full ownership of the issues and promptly sent a plumber to fix them at no extra charge. I greatly appreciate the fact that the company honored their 30 days labor and parts warranty without me having to argue with someone
Brian Swartz
Sep 17, 2019
Report
Irene Yip
Jun 09, 2019
Report
Positive: Punctuality, Quality, Responsiveness, Value
Water quality plumber was very responsive, came to do the repair just before Thanksgiving holiday. Luckily my water heater was under warranty (for the expensive parts); their plumber quickly diagnosed the problem and fixed the pilot light malfunction problem.
Water quality plumber was very responsive, came to do the repair just before Thanksgiving holiday. Luckily my water heater was under warranty (for the expensive parts); their plumber quickly diagnosed the problem and fixed the pilot light malfunction problem.
Gil Roberts
Nov 23, 2018
Report
These guys are just so good from start to finish. From the first call talking to a really pleasant person instead of endless prompts, to Phil, the guy who cleaned out our sewer line and who was super nice, experienced, professional and on time and who did the work exactly as estimated at a very reasonable rate. And the follow up call I needed to make after hours to a voicemail system that works flawlessly and got the message to the right person, they clearly pay attention to the little things as well as big... it just adds up to an excellent experience worth writing about. HIGHLY recommended.
Jen Sida
Aug 15, 2018
Report
I had a plumbing emergency and needed help within 24 hours. My friend Lisa who has lived in San Jose her entire life is always a great resource when I need a referral. Several years ago she hired Water Quality Plumbing so I called them for help. They were able to get someone out to help me because it was a leak and knew that it was important.
Jason came out and gave me the options I had with my water softener/filter system. I could just disconnect since I wasn't using it or the other option to continue using it. I didn't think it was still in use until it started leaking so I said let's disconnect
Jason came out and gave me the options I had with my water softener/filter system. I could just disconnect since I wasn't using it or the other option to continue using it. I didn't think it was still in use until it started leaking so I said let's disconnect
