Restoration Experts of North Carolina is a Raleigh area restoration contractor that strives to mitigate losses using as little reconstruction as possible. If reconstruction is necessary, we'll handle the job from start to finish through one point of contact. Restoration Experts Provides Emergency Services and Property Repairs after Fire, Smoke, Storm and Water Damage for Homeowners in the Greater Raleigh-Durham-Cary Area.
Restoration Experts helps home and business owners minimize losses after suffering a fire or any other type of structural damages by operating quickly and taking the restoration project to completion. Absolutely Amazing Service from Dale Pope at Restoration Experts. We were doing some renovations and had walls removed.
The insulation appeared to have mold. We called them and they literally were able to come out within an hour of calling to do an evaluation. Dale was friendly, on-time and most importantly honest. We did not end up having mold and was a huge relief as this was the kids bedroom.
Restoration Experts helps home and business owners minimize losses after suffering a fire or any other type of structural damages by operating quickly and taking the restoration project to completion. Absolutely Amazing Service from Dale Pope at Restoration Experts. We were doing some renovations and had walls removed.
The insulation appeared to have mold. We called them and they literally were able to come out within an hour of calling to do an evaluation. Dale was friendly, on-time and most importantly honest. We did not end up having mold and was a huge relief as this was the kids bedroom.
Services
From start to finish, Restoration Experts of North Carolina re-defines the meaning of "full service" restoration contractor. We restore losses using mitigation instead of reconstruction whenever possible to return your property to normal faster. But if reconstruction is necessary, we'll take care of all aspects of the loss through one point of contact.
Absolutely Amazing Service from Dale Pope at Restoration Experts. We were doing some renovations and had walls removed. The insulation appeared to have mold. We called them and they literally were able to come out within an hour of calling to do an evaluation. Dale was friendly, on-time and most importantly honest.
When water damage strikes, speed is of the utmost importance. Significant additional property damage, such as mold growth and major damage to wood floors, cabinets, drywall, insulation and other structural materials and contents can occur when buildings are not dried quickly. Restoration Experts of utilizes the latest in high tech inspection tools, including thermal imaging, to determine the extent of the damage.
Storms and high wind can result in structural, water or fire damage, and in the worst cases, a combination of the three. The full-service capabilities of Restoration Experts of North Carolina means that one call will deliver the technical expertise and experience you need to restore your property quickly and properly.
Reviews (9)
P. Malley
Nov 19, 2021
Report
Absolutely dreadful experience with Andrew Draughon at Restoration Experts. Has pushed back every deadline and has no-showed several times. They damaged my floors and have yet to fix them. They schedule times to arrive and when they don't show, we contact them and they say they can't come today and need to reschedule. Ridiculously unprofessional from Andrew and his contractors.
Josh Centner
Jun 25, 2021
Report
Absolutely Amazing Service from Dale Pope at Restoration Experts. We were doing some renovations and had walls removed. The insulation appeared to have mold. We called them and they literally were able to come out within an hour of calling to do an evaluation. Dale was friendly, on-time and most importantly honest. We did not end up having mold and was a huge relief as this was the kids bedroom. Based on this one experience, we will have them as a go-to for any issues in the future. THANKS SO MUCH DALE AND TO THE RESORATION EXPERTS TEAM!!!
Kac
Jan 20, 2021
Report
I'm in the process of selling my home while working with a relocation company. The home inspector found a small area of suspected mold so I called Restoration Experts to come out and remediate the spot as required by the relocation company. Dale came out but believed that the spot was a stain and not a true mold growth. He told me he wouldn't feel right charging me for remediation and instead told me a cleaner to buy and spray on the spot to cover my bases. He also wrote a note detailing his findings to the relocation company for me. Dale went above and beyond for me.
Lori Williamson
Dec 13, 2020
Report
Critical: Professionalism, Quality, Responsiveness
I would not recommend this company at all. I had to switch to a different one half way through and they are having to go back and fix what this company didn’t do for a Cat 3 water damage. Also, much of my stuff was additionally damaged by them! Grrr!!!!
Service: Water damage cleanup
I would not recommend this company at all. I had to switch to a different one half way through and they are having to go back and fix what this company didn’t do for a Cat 3 water damage. Also, much of my stuff was additionally damaged by them! Grrr!!!!
Service: Water damage cleanup
Marilyn Kelley
Jul 31, 2020
Report
Restoration Experts was great! On Sunday Morning our kitchen ceiling was showing signs of water damage. I responded to their googled listing and was called back Sunday night. Early Monday they arrived to assess the damage and immediately started to remedy and fix it. They had to dry out the bathroom above the kitchen and the space between the bathroom floor and kitchen ceiling. Then they had to replace the ceiling drywall, kill the water stains, and repaint the ceiling and all connecting ceilings. In the process they willing repositioned a light fixture. They finished one day and at the end of
Cat Wood
Jul 05, 2020
Report
Positive: Professionalism, Quality, Value
I highly recommend Restoration Experts of NC! They were timely, professional, and knowledgeable. My husband and I hired them for restoration services in our newly purchased home, specifically from previous water damage. Dale and Frank did a phenomenally detailed job and provided great customer service. I would definitely hire them again.
I highly recommend Restoration Experts of NC! They were timely, professional, and knowledgeable. My husband and I hired them for restoration services in our newly purchased home, specifically from previous water damage. Dale and Frank did a phenomenally detailed job and provided great customer service. I would definitely hire them again.
P. Amisano
Jul 03, 2020
Report
Restoration Experts of NC come out to inspect some efflorescence
in my crawl space that popped up on an inspection report. They inspected the crawl and were completely honest and transparent, telling me I didn't need any repair work and explain gin what the efflorescence was (salt). They recommended a few small tweaks to increase air flow and minimize water vapor. Couldn't recommend these guys enough. Thanks!
in my crawl space that popped up on an inspection report. They inspected the crawl and were completely honest and transparent, telling me I didn't need any repair work and explain gin what the efflorescence was (salt). They recommended a few small tweaks to increase air flow and minimize water vapor. Couldn't recommend these guys enough. Thanks!
Barbara Gustinis
Jul 02, 2020
Report
I cannot say enough about my experience with Restoration Experts. In a time when I was distraught with significant damage to my home, having this company as YOUR representative made all the difference. It is clear they have operationalized EXCELLENT customer experience. That being said at the end of the day not only is what company you choose which can make a difference but who executes on the service matters. I must give huge props to both Jake Nix and Frank Burke for their empathy, professionalism, constant communications, timeliness, and willingness to answer any and all questions I had, no
Eric Juarez
Aug 04, 2018
Report
OUTSTANDING SERVICE! Jake, Ryan, and everyone else that assisted with my water damage did an excellent job. They provided great communication and I was never confused about anything relating to the job or left in the dark. They’re polite, professional, and courteous. I HIGHLY RECOMMEND them to anyone who needs their services.