Pooles Septic Systems

Unbelievable Service!!! What a great group of people. Truly knowledgeable and very professional.
I would recommend them to everyone.

These guys are the best of the best! Every contact we made with each employee was first class. They are extremely knowledgeable and can handle every aspect of your septic system from inspection to pumping. They are very fair and worth every penny because they know what they are looking at, are experts, and treat you like the most important customer they have. All of my questions were answered. They located our tank, added the risers we needed, pumped and all within 2 hours. They are prompt, communicate very well and up front - no surprises. I am thrilled and will refer them to friends and family

Critical: Professionalism, Punctuality, Quality, Responsiveness, Value
Pooles was called to do an install it cost me 17k it don't work and he won't come back out to fix the huge pile of sewer. This was put in one year ago.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
These guys (everyone of them) were great to deal with. Responsive, on time, good work and professional. They are easy to talk to and take the time to explain what they are doing and why. Very friendly. I highly recommend Poole’s. I would give them 6 out of 5 stars!
Service: Outdoor system repair

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Very personable and great customer service. Thanks Zach & Poole's. See you again in a few years.

Kevin, Kim, and Zack were fantastic to deal with. Very family oriented folks that were very helpful from the first call I made to the shop where I talked to Kim. She was very polite and I had some technical questions so she had me call the owner Kevin directly. Talked with Kevin who is very knowledgeable and he got me set up with Zack who came over to pump my septic in the next hour. Only reason that happened so fast was because he was literally right down the street from me which was very lucky. Zack explained everything to me and had answers for all of my questions. Zack was very fast with his

Every single person we have dealt with at Poole's has been great. From service and pump to repair and anything in between, these guys are top notch! They're very knowledgeable, informative and have the customer service skills most companies lack in today's world. 100% recommended them for any septic needs!

Summed up in three words: Exemplary Customer Service.
Poole's came right over the same day after a different company stood us up for the third time. These guys know their business and are who you want to work with.

Kevin with Poole’s was so helpful!! He was so understanding and friendly to work with! Literally went out of his way to help me out when he didn’t have to. I definitely recommend him and Poole’s Septic System, you won’t be disappointed!!! Thanks Kevin!!!

I absolutely recommend this company! From the first phone call I felt like I was a priority and my needs were important . Each and every person I spoke to genuinely cared. Being a single mom I was afraid that I was going to be charged for things/services that I didn't need. That was not the case at all in fact they saved me money. The work was done and I couldn't be anymore happier!