Ritz Plumbing & Heating Service
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Ritz Plumbing & Heating Service
The dedicated technicians at Ritz Plumbing have been servicing Southern California and the Greater Los Angeles area for more than eight decades. With so many years of experience under our belts, we know what dedication, skill, and customer service mean for our industry. Where would we be without hot water?

While Los Angeles is not well-known for its chilly winters, hot water heaters are still critical for washing dishes, clothes, and yourself. Although ice cold water is great to quench the thirst of the animals at the Los Angeles Zoo in the mid-summer heat, it does little to help those who enjoy relaxing bubble baths to cap off the end of a hard day's work.

If you find yourself with little or no hot water, allow our technicians to help fix what has been broken and get you your hot water back. We will ask you about the problem as well as any symptoms or other things that you have noticed within the last several weeks in order to effectively pinpoint the problem.
Services
At Ritz Plumbing & Heating our services cover all types of projects including plumbing and heating service and repair for your home or business. We are dedicated to providing our clients with prompt, professional and friendly service. If you want it fixed right the very first time, then call us!
Ritz Plumbing is a large scale outfit serving the great Southern California area. Our expanded team of experienced personnel as well as our large coverage map allow us to specialize in commercial plumbing projects in Los Angeles and throughout Orange County. If you have a commercial kitchen project we are your company to call.
Slow-flowing or clogged drains can be more than an annoyance. They can prevent you from using your home's plumbing facilities. For clearing a clogged drain Los Angeles, contact us. Our professionals can safely remove the clog and restore your drain to proper working condition. There are many drain cleaning Los Angeles services, but you want a plumbing company that offers professional and prompt service with a friendly touch.
The world has been rocked by a number of significant seismic events in the past five years, which have only increased public awareness of the need for protective services like earthquake valves.

These special pieces of equipment are specifically designed to react to major seismic events in major earthquake zones and prevent the kind of devastating damage that comes not from the earthquake itself, but from the broken pipes, damaged service lines, and leaking gas that often occurs in the immediate wake of a major seismic event.
When you need emergency service, you want to be sure that the emergency plumber you are calling can handle the job. We know how to handle a plumbing emergency because we have years of experience in taking care of customers in trouble. We know how to diagnose a problem quickly, and we have the tools and experience necessary to take care of your problem quickly.
Reviews (29)
Nina Harriet
Nina Harriet
Jan 04, 2022
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We had a horrible experience with this company. They charged us $12,000 for a job that should have been maybe $3000 at the most. The managers at the office were rude and disrespectful. They would not answer questions and we could not get any explanation for what was done at the house. Do not use this company. Very unprofessional. Poor work
Shayan Shahabi
Shayan Shahabi
Jan 03, 2022
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Great service and excellent customer service. We had a main line burst at 8 pm. We called Ritz and they were at the site within 30 minutes! They stoped the leak right away and the next day replaced the pipes for us. They went above and beyond to get our water restored. They are true professionals and highly recommended.
Service: Repair pipe
Shiva S.
Shiva S.
Jan 01, 2022
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I had a great and easy experience with Ritz which gave me peace of mind. I was extremely anxious to find out from my neighbors that my garage had flooded over the Christmas holiday week when I was away from home. I called Ritz in a panic and they sent Ray and Carlos quickly to assess the situation. I have a routine plumber however I was never once told the root of the problem. My usual plumber would always charge me to just bandaid the issue. When Ray and Carlos came, they gave me a detailed analysis of the root problem. To my surprise they were pricey but worth every dollar for the repair. Thanks
Ada S.
Ada S.
Dec 30, 2021
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Please check their rating on the Better Business Bureau website before hiring!! They are unscrupulous and will bully for payment even when they have not done the proper work required.
Brendan G.
Brendan G.
Dec 30, 2021
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Fantastic service. Quick to respond and always more than happy to go the extra mile. Gilbert is the best!
David Egure
David Egure
Dec 23, 2021
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Critical: Professionalism, Value
Don't give them your credit card number to hold an appointment time!! They charged $1200 to my card without my authorization, they did no work and gave me estimates of $4600 for work that was not needed. Found Drains unlimited in Culver City and they fixed the real problem for $110. They are fraudulent
Service: Find & repair leak
Timothy Warner
Timothy Warner
Dec 21, 2021
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They gave me a cost to move a hot water heater which I agreed to. The price was about what I expected. A little higher than I wanted to pay, but they did come and do the work right away, so maybe that was the trade off. The work was completed well. The hot water heater was installed properly and up to code. We had an inspector look at it and he signed off on the work.
My only complaint was they came in the morning and did some work, then left and came back 3 hours later to finish up, leaving us without water. . . I know contractors do this sometimes to maximize their time, but it is a little annoying
David E.
David E.
Dec 17, 2021
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Don't give them your credit card number to hold an appointment time!! They charged $1200 to my card without my authorization, they did no work and gave me estimates of $4600 for work that was not needed. Found Drains unlimited in Culver City and they fixed the real problem for $110. They are a fraud and a true example of a rip off plumbing company that tries to sell you work that you don't need.
Gary M.
Gary M.
Nov 29, 2021
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I called Ritz Plumbing in a pinch to swap out existing faucet hardware in my Roman Tub. The job would include cutting and reconfiguring five short pipes, and dropping in the new hardware I purchased.

When I scheduled the work I told their representative every detail about the job. When their technician showed up he had absolutely no idea what he was doing, but did tell me first off the job could not be done today. Which, was the whole reason he was there to begin with. After taking several photos, he sent the pictures to his manager to get a price. He then told me it would be $3,500 to swap cut
Zachary Istrin
Zachary Istrin
Nov 28, 2021
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Tried to scam my grandma. Told her the main line was broken and she had to fix it immediately. Luckily she called me up. Turns out it was just a clogged drain in the kitchen. Brought in a second opinion, nothing wrong with her plumbing. They checked the main line with the camera. Real crooks.
Paula R.
Paula R.
Nov 01, 2021
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I had a flooded toilet in one of my rentals units and Jesus, Hercules and the crew pull up and within minutes took care of the problem. Its amazing work They change the idea that licensed plumbers are unaffordable. They were efficient, fast and with a great attitude. and they are near my neighborhood its a plus #midcity #LosAngeles Thanks and will recommend Ritz to anyone.
thank you guys thank you Paula from Burnside Ave
Amy P.
Amy P.
Oct 22, 2021
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When doing some work in the kitchen, I discovered a very old, cracked pipe behind the drywall, leaking water from the second floor. I had no idea who to call and tried a couple places before luckily happening upon Ritz Plumbing, who could send someone out right away. The technicians were prompt and professional. They found where the leak was coming from, explained exactly what was going on, and how to fix it. Spoiler alert: it was toilet water shooting into the kitchen walls every time the toilet flushed. Gross. The entire original cast iron pipe going from the second floor down to the crawl space
A. Suzanne B.
A. Suzanne B.
Oct 16, 2021
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We had two leaking faucets and past experience that one was going to leak right out the handles. Ritz came out the same day. Jesus came over and checked both faucets, taking them apart, checking everything from bathroom and kitchen pipes to faucet washers. He also lowered the scalding temp of the water heater for us. Jesus returned the next day as promised, with Gilbert. They replaced parts, brought a new kitchen faucet, did a perfect install then reported the problematic condition of our pipes, including possible lead, and the news that our water meter was spinning wildly even though we weren
Matt T.
Matt T.
Oct 08, 2021
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Oscar and Gato were amazing. Super fast and efficient. They walked me through the piping system and explained what led to the issue, then snaked and flushed the line in under 30 min... excellent!
Michelle E.
Michelle E.
Sep 30, 2021
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I really wouldn't even give these guys 1 star. They are crooks and I want to warn everyone to NOT use them. My first experience with them was great. They came out quickly, fixed my problem, and their price was very reasonable and that is why I called them out when i encountered a leak coming from my back bedroom down into my garage. My husband asked them how much it would be to find the leak and was quoted $100 so we gave them the go ahead. Once the leak was found (which took no time) we were given an estimate of over $4000 to fix the leak to which my husband said no because we only had
Lonni B.
Lonni B.
Sep 21, 2021
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We needed a new commercial water heater for a 20 unit building ASAP. Oscar at Ritz was very responsive and took care of the job immediately. Unfortunately we had a connection burst the night after they installed it. It wasn't their fault , but they came back quickly and spent a full day replacing parts and didn't charge us extra. I can't praise them enough!!!! They were responsible and accommodating beyond expectations!!! I highly recommend them .
Shawn B.
Shawn B.
Sep 15, 2021
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Came over extremely fast to diagnose problem and quote price. But then came back the next day to do the work. Helped connect my new sink in my new kitchen. Had to move some of the pluming around. And missing piece to garbage disposal. They went and got the extra part and also some parts to level my dishwasher. Kitchen contact also didn't cut a hole for dishwasher connection so they cut then hole as well. Work was quick and done super well.
Lava B.
Lava B.
Jul 28, 2021
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Ulisses was our plumber from Ritz. He is a very thorough plumber! He is polite, experienced and very neat and clean. He installed a new garbage disposal for us. It is beautiful, quiet and no more leaks! Thanks Ulisses! I happily recommend him.
Alex W.
Alex W.
Jul 05, 2021
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We called with a broken toilet on a holiday (July 5). The friendly dispatcher sent a plumber (Jesus) out within the hour who quickly diagnosed the problem - there were issues with the turn-off valve and regulator under the house - and replaced the broken flushing valve. Great job, Jesus!
Ebby Davood
Ebby Davood
Jun 30, 2021
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G-d Bless Ritz plumbing
No joke I had 10 different plumbers come to my house and kept saying the same thing!! I needed a new cartridge and they were all wrong! Jose came by and diagnosed the problem by calling the manufacturer and realizing the original plumber installed it incorrectly and let me know how to go about getting it fixed! Carlos and Andres came and fixed the problem fast and cleaned up afterwards! These guys are the best in the business and they even cleaned up afterwards! Love you guys
Wilhelmina J.
Wilhelmina J.
Jun 09, 2021
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Loved that Josh showed up in a mask with safety being a concern but I didn't have to worry because he kept it on the entire time he was here. My daughter in law recommended Ritz and I'm so glad she did. I had a serious leak that needed someone who was skilled in complicated plumbing issues. I couldn't be more pleased with his work performance. He was professional and friendly. He was a hard worker and didn't take a break even when I offered to get him lunch.

When I called yesterday I was also impressed with the friendly manner of Stephanie who scheduled an appointment
Masculine J.
Masculine J.
Jun 03, 2021
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I had a good experience with Ritz plumbing. I did not know who to call because I'm not used to dealing with skilled trades. The two people sent by Ritz Plumbing were Jesus and Josh. They worked well as a team to fix the two problems. A friend recommended this company to fix the two problems

1) a gasket was corroding and leaking in the down pipe under my kitchen sink. I had to place a container under the sink to collect the water. Jesus from Ritz plumbing was sent with his assistant Josh. It seemed like Jesus was the team lead. Fortunately all the parts needed to fix the leak were in
Maleaha Biffy
Maleaha Biffy
May 30, 2021
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I had a bad experience with another company, so I called Ritz for a second opinion,. They were very detailed over the phone and in person. Noel came out to check my heater and gave me my options. He also showed me the problem so that I can understand what he was explaining to me. Very professional and detailed. They care about their customers, and not just interested in getting over on people, they give you all available options, so they saved me from spending a lot of money which wasn’t necessary because they fixed the problem in a very timely manner. I will be using them in the future
Nathan Sadowsky
Nathan Sadowsky
May 24, 2021
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This company said they would warranty their work, said they be out to make a repair canceled on us then rescheduled, then forgot they rescheduled so rescheduled again, and then shows up several hours after they told you they would be there…. Not a very reliable company when it comes to warranty work at least!
Service: Repair pipe
William Capone
William Capone
Mar 17, 2021
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A total rip off. It was like buying a used car. The job should of cost $250. but cost $4000. for a simple sewer repair. 1 guy showed up, then two, then 5. Tried to get me to spend more. The only positive things about this job was Ramon. Professional, on time and very polite. The girls in the office are nice too. Overall, I would NEVER call Ritz again no matter what. It took 2 months to get an inspector out to verify the job. This job was for my mom of 94 who died 2 weeks later. The job was on Chariton in LA. This was a set up from the get go. NEVER call these people again no matter what. A true
Angel McGowan
Angel McGowan
Mar 03, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Willi would like to say I thank you so much for your help the technicians i had was great 👍 awesome job I am gone to use this company again an I am requesting fir them to come an give me anew heater I am very satisfied good job
Romina K.
Romina K.
Jan 31, 2021
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My bathroom sink pipes exploded in the morning and the water was pouring out of all the pipes. Ritz sent two guys over (Jesus and Gilbert) and everything was fixed within 10 min. They even checked my shower to make sure the filters were clean and helped increase the water pressure for me. Afterwards they cleaned up all of the water on the ground for me. They were super nice and professional. They even took off their shoes before entering, which I really appreciated. Would definitely use their services again.
Beverly H.
Beverly H.
Aug 25, 2020
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Horrific! Do not use. Absolute shiesters. They prey on the elderly.
They must be paying their Yelp dues.
*After placing this review, I was just phoned by Jesus J. and harrassed for doing so!
Andrew G.
Andrew G.
May 24, 2020
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We had a refrigerator delivered today and they were supposed to install it - which of course they didn't and left me with 2 units. The water hose needed to be switched over from one to the other. My wife and I were determined to have the job finished today and these guys picked up right away (on a Saturday..during coronavirus) and said they had an appointment for tomorrow morning. I got a call back about 10 minutes later to say that they could actually come by this afternoon!

Right on time (which was a relief since the actual delivery guy was 2 hours late), Tony showed up and had the job