Welcome to Blue Science - one of the largest, most experienced and awarded pool companies in our great state. Blue Science is a family owned and operated business with multiple generations of experience in the pool business. We are committed to bringing you pool care and craftsmanship you can rely on and people you can trust.
We are in business to protect your investment in your swimming pool and to provide a healthy swimming environment for your family! The convenience of having your own beautiful glimmering oasis of refreshing pool water just a few steps from your back door is truly a splendid thing. A pool can be everything from a source of evening relaxation, to a morning fitness spot, to a social status symbol.
Your home swimming pool can be anything you want it to be. Blue Science will work hand in hand with you to design a one-of-a-kind dream pool which perfectly complements your backyard environment. Give us a call today. Hi all, simply a 5*, a thank you and a strong recommendation.
We are in business to protect your investment in your swimming pool and to provide a healthy swimming environment for your family! The convenience of having your own beautiful glimmering oasis of refreshing pool water just a few steps from your back door is truly a splendid thing. A pool can be everything from a source of evening relaxation, to a morning fitness spot, to a social status symbol.
Your home swimming pool can be anything you want it to be. Blue Science will work hand in hand with you to design a one-of-a-kind dream pool which perfectly complements your backyard environment. Give us a call today. Hi all, simply a 5*, a thank you and a strong recommendation.
Services
Dallas Residents: Because our pool service programs include chemicals, minerals, equipment checks and pool cleaning; the water treatment is guaranteed. Blue Science monthly rates in Dallas vary and depend on the size of the pool, whether the pools has a spa, whether there are trees and shrubs nearby, and other additional features that a pool might have.
Blue Science transforms backyards into stunning outdoor living environments that make you proud to be a Dallas homeowner. Your family's dream of enjoying a custom pool, spa, and patio is what makes us love building pools so much! We believe the construction process should be an exciting, fun, and stress free experience.
Our Dallas customers show such good tastes in backyard designs and we so enjoy working with them. We have completed some amazing projects in Dallas in just the past couple of months such as a pool resurfacing in Preston Hollow and Turtle Creek, a firepit construction in Greenville, and a pool decking installation in Park Cities.
We have 10+ years experience with swimming pool structural repairs (we know how Dallas pools are built). We use the most specialized and advanced equipment available today to pin-point your water leaks. We warrant our leak detections for 45 days from the day the leak detection is performed provided that our customers approve the necessary repairs to be performed by us.
Blue Science can perform equipment upgrades & repair as needed on all types of inground swimming pools most places in the Dallas area. Quotes over the phone are for a standard installation. Special circumstances will require us to perform a service call to evaluate your pool and make an appropriate quote to fit your needs.
Reviews (19)
Megan H.
Sep 30, 2021
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Just awful. Terrible customer service, the field manager has a terrible attitude and is completely unprofessional. They charge for cleanings in advance and reps do not clean. Pool is consistently green. They charged in advance to fix a clog in my pool; 3 days after the scheduled fix, the tech still has not shown up to fix it. Do not hire this company!
Geoff S.
Sep 20, 2021
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Just started with them about 2 months ago. The pool color got better quick. But the leave the hose laid all about (it was not that way when they foooooound it - I had it all nicely wrapped) and now something is leaking with my spider gasket - something they did of course.....
Need a pool service? Look somewhere else.
I wish I had read these comments.
Need a pool service? Look somewhere else.
I wish I had read these comments.
John G.
Aug 23, 2021
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Absolutely horrible pool service. Showed up TWO weeks late to drain and powerwash my pool, then cleaned the filter and failed to prime the pump correctly leading to the water overheating in the pump and rupturing the PVC pipes, which sprayed water all over my pool house ruining about $300 worth of stuff. When i told them about it they charged me $149 to come out and fix what they screwed up. They never adjusted the chemicals correctly nor cleaned the pool after i refilled it and charged me for the service anyway. The pool had algae in it 3 days after they supposedly "adjusted the chems"
Qiang D.
Jul 23, 2021
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Matt M.
Jul 22, 2021
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The quality of their service can be seen in the attached photos. I'm scheduled for Mondays. It's Thursday and this is now what my pool looks like. No communication from the company about them being behind or anything. After calling, I was told they will have it done by Saturday. So no using my pool until then (algae can feed bacteria than can cause a multitude of issues and is a slipping hazard) and for 4-6 hours after they treat it on a Saturday, during peak pool season. Communication has been horrible with them throughout. Damaged my deck and they told me they would send someone
Jennifer S.
Jul 12, 2021
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If I could give them less than one star, I would. Pathetic weekly service and awful customer service when something is wrong with your pool. I was told I needed to replace a two-year-old pool pump for over $3000. I sought a second opinion that cost me $700. The damage has been done, however, as it left my pool in need of a drain and clean with power washing. They are an awful company! Steer clear!
Steve B.
Jul 09, 2021
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Horrible experience!
1) Didn't add chlorine but stated they did in their report. This was EVERY week.
2) Failure to check my pump pressure but annotated on their report it was at or close to 20.
3) Charged me for cleaning my filter then caused DE to leak back into my pool.
The last straw was after they performed a backwash they jacked up my valve and REFUSED to fix it without charging me! I had to replace the spider gasket which was less than 4 months old.
In the end I felt they were very dishonest and didn't have my best interest at heart.
I will no longer be using them or recommending
1) Didn't add chlorine but stated they did in their report. This was EVERY week.
2) Failure to check my pump pressure but annotated on their report it was at or close to 20.
3) Charged me for cleaning my filter then caused DE to leak back into my pool.
The last straw was after they performed a backwash they jacked up my valve and REFUSED to fix it without charging me! I had to replace the spider gasket which was less than 4 months old.
In the end I felt they were very dishonest and didn't have my best interest at heart.
I will no longer be using them or recommending
Stephenie S.
Jun 23, 2021
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In general, I think pool service companies are generally rated harder than they should be. Mostly people always complain but rarely mention when the work goes well as expected.
But having said that, my issues with Blue Science come down to how they are organized as a company. If things really go south with your pool, it takes months to resolve the issues because of how their company is structured.
I have opened so many tickets and talked their multiple service line managers soooo many times that I finally resulted in logging a BBB complaint. IF someone at the top of the company finally contacts
But having said that, my issues with Blue Science come down to how they are organized as a company. If things really go south with your pool, it takes months to resolve the issues because of how their company is structured.
I have opened so many tickets and talked their multiple service line managers soooo many times that I finally resulted in logging a BBB complaint. IF someone at the top of the company finally contacts
Justin H.
Jun 15, 2021
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Tracey H.
Jun 10, 2021
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If you want a great pool company KEEP LOOKING, Is my recommendation! We used them to build our new pool and had nothing but issues. Even today a year and half later we are replacing the grass they put down because it wasn't done correctly and is just mud in our yard. From start to finish the job was half done. Even the monthly pool service is spotty. The frustration never ends.
Maureen J.
Jun 05, 2021
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We use Blue Science Pools, based in Texas, in Orlando. Our pool person, Aaron T. comes from Tampa and is by far the best pool maintenance person we have ever had. Not sure how we got started with a company in Texas, my husband was in charge of that... but I can say Aaron does a very thorough job and provides a detailed Pool Maintenance Report after each visit.
He has a testing kit that covers all areas of concern. Recently, my husband was out of town for extended period, so I got very well versed in all the maintenance, as we also had the pool resurfaced too.
Even though Aaron lives
He has a testing kit that covers all areas of concern. Recently, my husband was out of town for extended period, so I got very well versed in all the maintenance, as we also had the pool resurfaced too.
Even though Aaron lives
Robert L.
Apr 17, 2021
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I will start with the only positive pet of my experience. Jordan, my weekly tech, was awesome.
I should have known this was not going to end well when I had to have them come back to re-clean in the first visit (had to contact twice). Then I was overcharged on my monthly agreement. Got that all situated then the fun kept coming. A handle was broken during a filter cleaning, which was somehow completed in 27 min. Once again, I had to contact them twice to get that resolved. Then I started to notice an additional $16.25 charge each month. I reached out to find out they added a chemical surcharge
I should have known this was not going to end well when I had to have them come back to re-clean in the first visit (had to contact twice). Then I was overcharged on my monthly agreement. Got that all situated then the fun kept coming. A handle was broken during a filter cleaning, which was somehow completed in 27 min. Once again, I had to contact them twice to get that resolved. Then I started to notice an additional $16.25 charge each month. I reached out to find out they added a chemical surcharge
David E.
Feb 25, 2021
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Canceled my service today. I'd been with Blue Science Pools (Dallas) for two and a half years. Right after the horrible winter storm they raised their service fee from $99 to $150. When I called to follow up about getting someone to give me a quote, I was told I was on the list to be called but if I approved the $150 fee right away then I would be scheduled whenever they had time. Waited three more days, no phone call. Called around to two other local companies and they had guys out this week to give me a bid.
I called to cancel my service with Blue Science and was told they didn't
I called to cancel my service with Blue Science and was told they didn't
Brenda M.
Jan 16, 2021
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Ok folks ,WARNING THIS IS GOING TO BE VERY LONG" but it's important you READ before deciding to use BLUE SCIENCE POOL SERVICE. IF in doubt look at reviews on GLASSDOOR, the BBB, YAHOO,GOOGLE,INDEED.
Unfortunately I didn't hear about these sites till recently other than YELP.
MY REVIEW IS ON BLUE SCIENCE POOLS IN SAN ANTONIO .I'M a widow raising my 2 young grandsons. I adopted them after my son died. I just terminated service with Blue Science after 2 yr. I just couldn't deal with the constant turnover in techs, poor pool maintenance, constant increases in prices, misdiagnosed
Unfortunately I didn't hear about these sites till recently other than YELP.
MY REVIEW IS ON BLUE SCIENCE POOLS IN SAN ANTONIO .I'M a widow raising my 2 young grandsons. I adopted them after my son died. I just terminated service with Blue Science after 2 yr. I just couldn't deal with the constant turnover in techs, poor pool maintenance, constant increases in prices, misdiagnosed
Shane H.
Jan 14, 2021
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A few of my complaints:
D/E all over the bottom of the pool. Auto fill mechanism manipulated with a cell phone cable causing the pool to overflow. Polaris 260 line incorrectly attached to the wall, causing it to disengage and the pump to run against no pressure. Backwash hose left in a tangled mess in the yard. Charging clients for incomplete work. I could go on.
Do your homework. I wish I would have.
D/E all over the bottom of the pool. Auto fill mechanism manipulated with a cell phone cable causing the pool to overflow. Polaris 260 line incorrectly attached to the wall, causing it to disengage and the pump to run against no pressure. Backwash hose left in a tangled mess in the yard. Charging clients for incomplete work. I could go on.
Do your homework. I wish I would have.
Peter P.
Dec 30, 2020
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Scam company, be aware of fake report card that they send you. Be ready to spend thousands on fake repairs and services.
They sent me fake pictures saying we cleaned your pool but pictures are from old days. I cant really believe they did that to me. I was sitting in my backyard and enjoying the good weather and I received an email and text message that says "Blue Science cleaned your pool, see the pictures" and I was shocked!!! I checked the camera assuming maybe they came earlier, but NO, the images are from when pool looked great. So I checked my security cameras and realized they
They sent me fake pictures saying we cleaned your pool but pictures are from old days. I cant really believe they did that to me. I was sitting in my backyard and enjoying the good weather and I received an email and text message that says "Blue Science cleaned your pool, see the pictures" and I was shocked!!! I checked the camera assuming maybe they came earlier, but NO, the images are from when pool looked great. So I checked my security cameras and realized they
Patti S.
Aug 13, 2020
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Well, after 5 years, I've had to leave Blue Science. Although the owner is a nice man, the service and reliability and communication of his Austin crew is horrible.
Thomas (local field manager) failed to show up (or contact me) 3 times in 10 days for service work. My pool got algae on both the stone ledge and the bench seat and tanning bed. My Polaris did nothing but lay on its side for weeks. And all the time, I was told there is nothing wrong with it.
Though my standard cleaning day was supposed to be Tuesday, the pool tech (always a different person) showed up on random days. I would
Thomas (local field manager) failed to show up (or contact me) 3 times in 10 days for service work. My pool got algae on both the stone ledge and the bench seat and tanning bed. My Polaris did nothing but lay on its side for weeks. And all the time, I was told there is nothing wrong with it.
Though my standard cleaning day was supposed to be Tuesday, the pool tech (always a different person) showed up on random days. I would
Steph B.
May 17, 2020
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I've had them coming out since October of 2019, to do the partial cleaning. Partial... more like just coming to write on a sheet of paper, take a few pictures and sit in their truck for a while, then leave.
Only one young black guy actually looked like he actually did work. The other individual Emily has come out the last few times and I've kept wondering why the pool hasn't been looking clear, so i check to see if there are any bleach tablets and to my surprise, ABSOLUTELY FREAKING NOTHING. NOWHERE!!!! I'm so livid!
This isn't the first time I've had an issue
Only one young black guy actually looked like he actually did work. The other individual Emily has come out the last few times and I've kept wondering why the pool hasn't been looking clear, so i check to see if there are any bleach tablets and to my surprise, ABSOLUTELY FREAKING NOTHING. NOWHERE!!!! I'm so livid!
This isn't the first time I've had an issue
Rob W.
Oct 30, 2019
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Blue Science pool service. 3 weeks using this service for pool cleaning. They promise GPS tracking for their technicians. They leave behind a sheet saying everything that was done.
These pictures were taken right after the technician left. They didn't do anything and been on the phone for 30 minutes waiting for a resolution.
This service is a joke.
These pictures were taken right after the technician left. They didn't do anything and been on the phone for 30 minutes waiting for a resolution.
This service is a joke.
