When you own a residential or commercial property, a lot of headaches are eliminated when you have an expert Cartersville plumber for your plumbing repair, replacement, and installation needs. There's no greater feeling than knowing that help is just an arm's length away when your your toilets stop running, you detect a slab leak, or your water heater stops doing its job.
When you own a residential or commercial property, a lot of headaches are eliminated when you have expert Kennesaw plumbers on speed dial for your plumbing repair, replacement, maintenance and installation needs. There's no greater feeling than knowing that help is just an arm's length away when your drains clog, your toilets stop running, you detect a slab leak, or your water heater stops doing its job.
From Cartersville to Cummings and beyond; A-Total Plumbing is the plumbing company for you!
When you own a residential or commercial property, a lot of headaches are eliminated when you have expert Kennesaw plumbers on speed dial for your plumbing repair, replacement, maintenance and installation needs. There's no greater feeling than knowing that help is just an arm's length away when your drains clog, your toilets stop running, you detect a slab leak, or your water heater stops doing its job.
From Cartersville to Cummings and beyond; A-Total Plumbing is the plumbing company for you!
Services
When your plumbing works perfectly, you probably don't think about it all that much. When it doesn't work right, it's likely the only thing on your mind. Plumbing problems are frustrating and anything but fun to deal with-if you don't fix them quickly, you could risk serious damage to your home. However, if you don't fix them properly, the problem could come back and even be worse the next time.
Do you know how you get your water? Your home is networked to a city water line through a series of pipes that stretch out to your street. The city ensures that their main lines are continually filled with plenty of water for you and the rest of your neighborhood. If you experience a lack of water or a decrease in water pressure, your water line may be to blame.
Tankless water heaters heat water directly without the need for a storage tank. This provides hot water on demand and a variety of other advantages. A-Total Plumbing offers top quality products, expert installation, and same-day repair of tankless water heaters in Kennesaw and throughout the Metro Atlanta area.
Water heaters are responsible for providing all of the hot water you need to clean, cook, and bathe. While most water heaters are designed to last for a while-usually about 8 to 12 years-eventually they will need to be repaired or replaced altogether. When the time comes for new water heater installation, repairs on your existing unit, or complete water heater replacement, you can rely on A-Total Plumbing!
A broken or clogged toilet can derail your entire day. While some toilet clogs can be effectively addressed with a plunger and some elbow grease, other problems are best left to the professionals. With more than 16 years of industry experience, we at A-Total Plumbing are capable of handling a wide range of toilet plumbing services in Cartersville and Kennesaw, and the surrounding areas.
Reviews (28)
Matthew Thornton
Dec 31, 2021
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I cannot recommend this company enough. I unfortunately needed them twice in a month (once for an outdoor water main break and another for an indoor leak). They were super professional and were willing to make adjustments to their schedule to fit me in less than 2 hours after I called. Work was fairly priced and very high quality. I cannot see using another company while they are still around.
*Don't forget to mention you are military or first responder, they helped me out with the price when they heard that
*Don't forget to mention you are military or first responder, they helped me out with the price when they heard that
Elizabeth Collado
Dec 24, 2021
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Positive:Â Professionalism
Andy was very professional and productive with the work that needed to be done. Would recommend to anyone. He was very kind to our friendly dog and baby girl. Very considerate of the mess from the ceiling and cleaned up after himself. Great experience overall with A-Total Plumbing
Andy was very professional and productive with the work that needed to be done. Would recommend to anyone. He was very kind to our friendly dog and baby girl. Very considerate of the mess from the ceiling and cleaned up after himself. Great experience overall with A-Total Plumbing
Phillip M.
Dec 19, 2021
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WORST plumbing company I've ever seen or experienced anywhere... called them to do some plumbing work in a bathroom, that any decent plumber with knowledgeable techs would be able to do and not cost the price of a new car... This company's solution was to re-plumb my entire house, revamp the well system, and change out the hot water heater to the tune of $16,500! They're literally off their rockers. Highway robbery is this company's motto. STAY AWAY!
John M. Sullivan
Dec 16, 2021
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Sarah Graham
Nov 30, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
My technician, Nate/Nathan, was extremely helpful, friendly and informative. He went above and beyond to assist me with my installation, and was very knowledgeable when speaking with him about other future projects. I highly recommend this company, solely due to the service he provided me.
Service:Â Repair faucet
My technician, Nate/Nathan, was extremely helpful, friendly and informative. He went above and beyond to assist me with my installation, and was very knowledgeable when speaking with him about other future projects. I highly recommend this company, solely due to the service he provided me.
Service:Â Repair faucet
Brandon Kuni
Nov 30, 2021
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Cheerfe
Nov 29, 2021
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Ray and Lee came to assess a leak in my home just two days before Thanksgiving. They did a full assessment of my plumbing and appeared to be very knowledgeable about all aspects protocol and appliances. They provided me with multiple options and plans to repair my leak and to maintain my homes water heater. I would recommend and use them for future services.
Anthony Dowell
Nov 21, 2021
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I had a water heater to be replaced in an awkward location. Elevated and limited access. plumbers (3), were on time, professional, knew what they were doing. And they stayed until the work was completed. I would highly recommend them (Brad, Lee, Ray). Again— knowledgeable and professional. They didn’t leave until the work was complete— almost 11pm. Highly recommend.
Mobious Music
Nov 06, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Derek mcneil was absolutely amazing! He came super fast and fixed everything all while giving me knowledge about what was happening! I will definitely use them again. Derek crushed it! Great work!
Service:Â Find & repair leak
Derek mcneil was absolutely amazing! He came super fast and fixed everything all while giving me knowledge about what was happening! I will definitely use them again. Derek crushed it! Great work!
Service:Â Find & repair leak
Sophia Stafford
Nov 01, 2021
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My family contacted A-Total Plumbing after another commonly known "reputable" company came out just one day prior to diagnosis/repair/replace our water heater. After the $100 service fee and a very expensive quote to replace the unit, we decided to give A-Total Plumbing a call. The coordinator was polite, professional and efficient. She located Austin and dispatched him to our home within 2 hrs. Austin, who arrived without delay was quite professional, friendly and knowledgeable. He answered all our questions, which were few because he thoroughly explained the company's policy & process, along
John M.
Oct 29, 2021
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Clogged drain that was worked on for a while, but not cleared. After being quoted $7K to replace pipe, got a 2nd opinion. Next plumber was able to clear the clog. This didn't help me with the $1,200 invoice from A-Total for their efforts and a pressure valve that I may or may not have needed.
Very professional, and sure to make you feel as good as possible about the various extremely high quotes.
Very professional, and sure to make you feel as good as possible about the various extremely high quotes.
Hampton Harrison
Aug 27, 2021
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The people that you interact with are friendly, but this company is out to get you financially and had a major oversight during my installation. I called them to repair a leaky garbage disposal and the technician came out in a timely manner. After a few seconds of inspection I was told I needed a new one. I was offered 3 options, the "cheapest" being $810 and the most expensive being over $1,100. I was in a bit of a pinch having just moved in to the house, so I told them to give me the cheapest one. The installation was made fairly quickly and the garbage disposal was running fine when the technician
Becky R.
Aug 02, 2021
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Philleatra G.
Mar 03, 2021
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I live in an old home in Midtown. American Home Shield was incompetent, Estes refused the job then by some miracle I got a postcard from A-Total Plumbing saying they were doing work in the area. I called them and they did a fantastic job. They replaced a toilet even though that was not on the list but I had f..... it up by trying to do self repairs. I now feel like they added value to my home. They will come back if needed. I am extremely satisfied with their service. I would call them back for other odd tasks. Very satisfied.
Danette W.
Jan 19, 2021
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Richard, the owner, called to offer his apologies and to rectify the issue, sending a manager to review the previous technician's work. Richard was courteous and sincere. As I stated in my previous post, their customer service is unmatched. I appreciate the follow up and his dedication to continuous improvement.
A. M.
Dec 31, 2020
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Mara S.
Oct 06, 2020
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I called this company, provided them with extreme detail on what service was needed (replacement of a hot water heater), and I blocked out two days on my very busy work schedule to be able to meet them to replace this. They came to my house, inspected the problem, left to make a quote, and came back only to say that their "insurance did not cover them to work above the 3rd floor". I understand this completely -- what I don't understand is that I took 2 days off of work, they had my address, unit number and problem -- and now I'm left right where I was before. With no hot
Michael H.
Sep 09, 2020
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Tim S.
Jun 17, 2020
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Not sure where to start with this one but I'll make it short and sweet. Called to get estimate to reseat toilet as per the home inspection. I informed the tech that we're moving in 30 days and need the toilet re-seated and tightened. I was going to do the job but the new owner requested a receipt from a certified plumbing provider.
I informed the tech that we're moving so we just need the toilet inspected and tightened up. He asked if he could check the water pressure, I said sure. Then he said, give him a second while he write up the estimate. Twenty minutes later he came back
I informed the tech that we're moving so we just need the toilet inspected and tightened up. He asked if he could check the water pressure, I said sure. Then he said, give him a second while he write up the estimate. Twenty minutes later he came back
Suzan J.
Apr 04, 2020
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I wish I could give this company 10 stars. I was in desperate need of a plumber and found A-Total Plumbing thru HomeAdvisor. Their expert plumber Brad was at my home in less than 1 1/2 hours and had the hot water tank leak fixed in a little over 2 hours. This was 2 hours sooner than my initial appointment time.
They did not take advantage of my predicament and gave me a fair price for the job. I was even more impressed that this is an honest company by the superb customer service that I received from everyone. Honest, professional, quality, kind, fair...there's not enough adjectives to describe
They did not take advantage of my predicament and gave me a fair price for the job. I was even more impressed that this is an honest company by the superb customer service that I received from everyone. Honest, professional, quality, kind, fair...there's not enough adjectives to describe
Ann D.
Apr 11, 2019
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Bri U.
Apr 10, 2019
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Horribleeeeeeee company. My brother found this company because they could come right away. I told him always look at reviews for this reason. The guy I believe name is Eric was horrible he didn't know what he was doing. He asked us if we had a step ladder? You're the plumber where is your tools?He never told any of us in the house to not use the water while he went outside. So water came flooding out the 2nd floor guest bathroom spilling all on the wood because someone used the toilet in the house.
He end up cutting the water off and said he would bring a snake machine first thing in
He end up cutting the water off and said he would bring a snake machine first thing in
Ashante R.
Mar 26, 2019
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I am thoroughly disappointed in the customer service I received today when calling A-Total Plumbing. I called to follow up on a warranty claim that was assigned to them. To be fair - I had talked to Parker on two other occasions and had received service from Thuy prior to today. Both were pleasant experience.
I cannot remember the name of the person I spoke with today, but she identified herself as both the manager and the owner. I couldn't verify that information on their website, because there isn't any info identifying the managers or owners.
I called (a third time) to verify
I cannot remember the name of the person I spoke with today, but she identified herself as both the manager and the owner. I couldn't verify that information on their website, because there isn't any info identifying the managers or owners.
I called (a third time) to verify
A. J.
Mar 12, 2019
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Nick T.
Nov 19, 2018
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A piece of a faucet broke off while I was using it in an ordinary mariner. The home warranty company sent A-Total Plumbing. I had some of the same issues as other reviewers.
Gene showed up an hour early, when no one was home. This was aggravating and defeats the purpose of an appointment, but was not a huge deal.
The real problem was that Gene told the home warranty company that the piece did not break off as the result of normal wear and tear. The piece broke off while I was using it ordinarily and as it was intended to be used. That literally is the definition of wear and tear.
I
Gene showed up an hour early, when no one was home. This was aggravating and defeats the purpose of an appointment, but was not a huge deal.
The real problem was that Gene told the home warranty company that the piece did not break off as the result of normal wear and tear. The piece broke off while I was using it ordinarily and as it was intended to be used. That literally is the definition of wear and tear.
I
Robert B.
Oct 18, 2018
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A-Total was a great company, and an experience like no other. Gene came out gave many options for the repair of my water heater and didnt push unnecessary replacements on my three year old tank. Can't believe the experience of professional standards they carried to be so high. Thanks A-Total for the quick response and options.
Tom N.
May 20, 2018
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When A-Total came out the first time, the technician cut the copper pipe that went from our hot water heater to the sump too short, and it was blocking our crawlspace door from opening. In order for me to open our door, I had to step on the pipe. When I mentioned that the pipe was too short, he didn't offer to fix it.
When I got a call for my feedback a week later, I let them know that. They apologized and sent the same technician back to my house. He fixed it and everything is good. I appreciated their willingness to make things right.
When I got a call for my feedback a week later, I let them know that. They apologized and sent the same technician back to my house. He fixed it and everything is good. I appreciated their willingness to make things right.
G. D.
May 07, 2018
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The plumber was timely, professional, and friendly. Very knowledgeable and helpful! He was able to fix my problem in less than 45 minutes. My water heater expansion tank had a leak, he had one in the truck installed it and waited to check for leaks. Great customer service. Even the lady I talked to when scheduling my appointment was nice and knowledgeable.
