The fastest response and highest qualified restoration firm for water damage services in Asheville and surrounding WNC. With a 93% satisfaction score and more than 30 years in business since 1987, you know you can call us with the confidence that the project will get completed correctly the first time and quickly. First Restoration Services is the longest family-owned disaster restoration specialist company in Western North Carolina, with more than 15,000 projects completed to date and a perfect 5-star rating on Google.
First Restoration Services serves all of Western North Carolina including but not limited to Asheville, Hendersonville, Brevard NC, and the Upstate SC area (Greenville, Spartanburg) for water damage restoration, fire damage restoration, smoke damage & deodorization, mold removal remediation, flood damage cleanup, sewage damage, natural disasters and any other type of restoration services for residential and commercial properties.
First Restoration Services serves all of Western North Carolina including but not limited to Asheville, Hendersonville, Brevard NC, and the Upstate SC area (Greenville, Spartanburg) for water damage restoration, fire damage restoration, smoke damage & deodorization, mold removal remediation, flood damage cleanup, sewage damage, natural disasters and any other type of restoration services for residential and commercial properties.
Services
First Restoration Services "FRS" was started in 1987 by Chris Silliman and Shelley Silliman, a husband and wife duo that live in Brevard, NC. Chris is a fisherman at heart, and loves to go fishing with his two sons, Justin and Shawn. Shelley and Chris are also avid Ohio State University fans, but don't worry we won't hold that against them.
Water can move through your home or business very fast; many areas are not visible to the naked eye. It is very important to respond quickly to water damage so you can extract the water before it starts to damage other materials in your home or business. During the course of a fire, smoke and soot will cover areas throughout a structure.
At First Restoration Services, we are dedicated to helping the residents of Asheville and the surrounding area to recover from any type of disaster that causes damage to your home. As a licensed general contractor with extensive experience in the restoration and construction industries, you can rely on us to handle all types of damage and repairs, no matter the size or scope of the project.
When your home or business is damaged by a water related disaster, the most important factor in limiting damage to your property is removing the water as quickly as possible. When water comes into contact with building materials, the water will saturate those materials causing warping, expansion, and eventually irreparable damage.
Reviews (11)
Pat Case
Oct 30, 2021
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Our vacation home had flooding due to Tropical Storm Fred. We needed help immediately. Ryan came out and assured us that they would take care of us. We had to leave everything in his hands. Last week, we went back up from our home in Florida. We were pleasantly surprised at how good everything looked. They left our place clean, dry and ready for the repairs. I can’t thank them enough for their help and professionalism! I would recommend this company to anyone who has damage from flooding.
Leigh Bacoate
Sep 06, 2021
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Sarah Barnhill
Jul 31, 2021
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We suffered a flood from an overflowing washing machine in a property that was under contract to be sold. Beautiful oak hardwood floors had started to cup and buckle. First Restoration came within hours after I called, took charge, fought on our behalf with a difficult insurance company, and did not leave until the floors were back to their original beautiful condition. We were so please with First Restoration that we hired them for a mold mitigation problem in another property. I strongly recommend them.
Maureen Sher
May 24, 2021
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After a flood in my exercise studio, where water cascaded down overnight from an apartment above my space, splitting the ceiling and dumping all over the hardwood floor, FRS emergency services - headed by Daniel Moonan - responded immediately. He and his team were exceptional in their professional conduct, respect of the space and specialized exercise equipment, and extremely time efficient. They were followed by the reconstruction team headed by Craig Holland, who have been similarly efficient and excellent in response. Their work continues as they help me navigate the insurance claim and replacement
Matthew Riley
May 20, 2021
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As a regional manager of a few restaurants in the area, it's great to have a company to contact that you can trust. First Restoration Services is one of those companies. Any time I've contacted First Restoration Services, they were quick to respond and offer whatever assistance they could. One of the project managers, James Chaput, was especially helpful in advising us on a couple of repairs needed. I have also referred a few of my employees in need of water damage restoration/repair, and they were quick and responsive in helping them to solve their issues as well. Shawn and Kelly, the owners,
Allison Black
Apr 25, 2021
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I have worked with First Restoration Services several times and they are always quick to respond and very professional. They take the time to explain what needs to be completed after a disaster occurs. I have worked with them to complete full repairs to restore properties back to how they were before the disaster, and their work is always high quality and they get it completed on time.
Mspca Director
Apr 24, 2021
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First Restoration Services has been a member of MidSouth Professional Cleaners Association for more than 15 years. They provide outstanding quality and service - and it's because they truly care. I've known Shawn and Kelly for years, and they are the best in the business. We are proud to have such strong industry leaders as members of MSPCA!
Joel Mazelis
Feb 27, 2021
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We used First Restoration for our repairs after we had severe water damage in our upstairs bathroom and basement. I have nothing but good things to say about our experience with their services. Craig Holland was our project manager and he was amazing, a really hard worker and extremely reliable. He kept us informed every step of the way, and was always quick in responding to our many questions. We have had bad experiences with companies in the past who have not shown up or who did not follow through with their commitments. So it was a pleasant change to get such good service! In addition to Craig
Sharon Zink
Jan 24, 2021
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After recently experiencing extensive water damage in my home, the mitigation team arrived quickly and promptly. Once areas had all been thoroughly dried and prepped, the contractor-in-charge, Craig Holland, scheduled and supervised the reconstruction crew. Each person I encountered was professional, skilled, hard-working, compassionate and personable. The job was completed in an expedient manner, and my house was restored back to its original condition. This company is now on my speed-dial, and I have highly recommended their services to others.
Peter Dost
Jul 06, 2020
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From the moment we called, the First Restoration Services team responded in a professional and timely manner. They came in less than two hours and began mitigation upon arrival. They were careful in moving our possessions and thorough in setting up their equipment. The staff completely covered the process, answered all our questions and put us at ease in a respectful and courteous manner. Subsequently, they performed all their tasks expeditiously and left the area ready to be restored. In addition, they communicated with our insurance company and us, providing a complete well-documented account
Carl S.
Jun 11, 2018
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BestHire has been working with Shelley @ her company FIRST RESTORATION SERVICES since 2012. During that time her company is professional in every word. Friendly, Courteous, Educated and Experienced. I wish all businesses were as professional as hers. We look forward to working with her staff when every we provide a service report. Please dont hesitate to contact our company for further reference. Carl Slicer, Owner, BestHire.com, Tel. 800-539-0055.
