Allen's Kentucky Mechanical

The gentleman who came to my house were wonderful. Both were very professional and were able to help me with my fridge. The scheduling coordinator was able to get me an appointment time super early in the morning as well to help with my insane schedule as well which was really really appreciated during this already stressful time. We used them for our fridge this time but I can see us using them in the future if the staff is this hardworking.

I am impressed with how knowledgeable and involved the owner of this company is. I appreciated the fact that he requires and promotes technical ability, problem solving, and the application of industry standards and theory. Unlike others whom I have done business with in the past that displayed high pressure sales tactics. If you are looking for a company that will focus on the actual problem and provide an honest and fair resolve, give these guys a call. If Google had a 6 star rating system, Allen Mechanical would receive that rating from me.

Professional, knowledgeable, trustworthy, best diagnostics to repair your problems quickly! Love these guys!

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I had this company wire a hot tub. The service was great, very reasonable and the technicians were very responsive and professional. Definetly will be using them again.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Techs are knowledgeable and professional. Very satisfied with the outcome of my repairs.
Services: Heating maintenance, HVAC maintenance

Alex was on time, professional, polite, efficient, and able to resolve our issues. I really liked the fact that our invoice listed a very detailed description of the work he did, demonstrating that this company strives for transparency so there won't be any misunderstanding between customer, technician, and company. In addition to the simple repair he made on our HVAC system, he conducted a check on the freon levels in our air conditioner. His check showed we were extremely low. As he was about to put in the freon, he discovered that his first check was erroneous. Our freon was perfect

False advertisement from the manager Jake at Allen's KY Mechanical HVAC. Customers beware of price quotes. I contacted this company twice requesting a diagnostic quote was quoted one price, then once the mechanic completed the diagnostic the company quoted an additional price for travel, time and labor. If you have an opportunity to have an HVAC company come to your house, then please go with a different company. One that is honest up front about their fees.

Our heating/cooling unit started getting frost all over the outside of it where all the vents are. I had a guy at church tell us that he thought we were low on the chemical freon and that's why the unit wasn't defrosting properly. My wife and I had also come up with the same conclusion, so we started calling around to see if we could get the unit serviced.

We called several companies and they all tried to gouge us. One company came out and gave us the usual B.S. about all the electronic circuits that need to be replaced to the tune of almost $800+.

We called Allen's Kentucky

My heat pump was starting to frost up and I was worried it was low on freon. I had several companies come out to check my heat pump and a couple of them tried to gouge me. One company said I need new circuit boards, another said I needed a whole new system yada, yada, let’s dance to the tune of about $1000. Nick from Allen’s came out and told me that we needed 4 pounds of freon. Still about $400 but the work and chemicals are not cheaply acquired. So, Nick fixed my unit and it is now frost free. Nick was 100% pro on every level and a total gentleman to my wife and I. Unit runs perfect and without

Excellent and friendly service! They are committed to doing a good job, the right way, and it shows. Plumbing service was thorough and the Allen's Plumber looked at additional areas we had questions about and provided advice and estimates for those projects, too. We never got the feeling that they were pushing unnecessary repairs. And several options were presented based on what we wanted to do short-term and long-term. Thanks to Jimmy and Wanda for great customer service!

My husband and I were Very happy with the work Allen's Mechanical did replacing 2 ton and 3 ton (29 year old) units in my home. One unit was in a knee wall on the second floor. The new higher efficient units were larger than my original unit. They basically rebuilt the new unit to fit my space. We are very happy with the warranty and service on the units. We definitely will recommend Allen's Ky Mechanical.