Pinnacle Aire was officially started in 2007. Being a family-owned and operated business, we have over 20 years of industry experience combined. At Pinnacle Aire, customer service is of the utmost importance and by "Providing the Highest Degree of Quality Indoor Comfort" is how we've grow our business.
Affordable and professional HVAC services is what we are prepared to offer you. By servicing all makes and models, it is almost certain that we can have your unit repaired within the same day. We also offer preventative maintenance programs to keep you living in comfort and save you money on utility bills and equipment replacement.
No job is too big or small for Pinnacle Aire. While the services mentioned above are only a small fraction of what we offer, we do also service the majority of the South Central Texas Region and provide both residential and commercial services. Whether you are in need of maintenance, repair, replacement or complete installation, we want to be your complete HVAC provider.
Affordable and professional HVAC services is what we are prepared to offer you. By servicing all makes and models, it is almost certain that we can have your unit repaired within the same day. We also offer preventative maintenance programs to keep you living in comfort and save you money on utility bills and equipment replacement.
No job is too big or small for Pinnacle Aire. While the services mentioned above are only a small fraction of what we offer, we do also service the majority of the South Central Texas Region and provide both residential and commercial services. Whether you are in need of maintenance, repair, replacement or complete installation, we want to be your complete HVAC provider.
Reviews (13)
Yolanda Torres
Dec 31, 2021
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Positive: Professionalism
Richard is the owner and I was very impressed with his Professionalism and the high quality of work his company did. I had a whole system installed Heating and Central Air and pricing was very reasonable. I am extremely satisfied with the installation and how quickly they completed the work.
Services: Install heating system, Install thermostat, Install AC, Install ducts & vents
Richard is the owner and I was very impressed with his Professionalism and the high quality of work his company did. I had a whole system installed Heating and Central Air and pricing was very reasonable. I am extremely satisfied with the installation and how quickly they completed the work.
Services: Install heating system, Install thermostat, Install AC, Install ducts & vents
Karina Da Costa
Dec 23, 2021
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I had to use them because it was thru my home warranty with fidelity national home warranty. They did not seal the back of the unit so l had insulation, and dust going thru my entire house for months and got me and family really sick. I just hired a local hvac company to come seal the unit pinnacle air just installed in the late July. Also, one of their workers had a tantrum right in front of my garage and and started throwing the insulation material against my driveway. It was all caught on security surveillance cameras.
Tammy Ong
Aug 29, 2021
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Richard was honest, efficient and informative. He was on vacation but still helped us understand the process. He sent one of his crew to inspect the issues on Saturday and installed our unit right after his vacation. I think he even came back early to order the parts. He gave us a military discount and offered to submit our warranty for us. Highly recommend.
Antonio Asuelo
Jun 23, 2021
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They never completed the job they just invoiced the worst warranty fidelity home warranty. They support that has the worst rating 1.9 for many years. They charged me without fixing the job. They are impatient and unprofessional on the phone. I was scheduled for later time but showed up early. They do not follow up on their job completion or call the customer that they left. But they are so quick to invoice the worst warranty company fidelity warranty. Find another service provider.
Brian Ralph
Apr 22, 2021
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Garey Allred
Mar 19, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
This company was contacted by our home warranty company. The day we called them they returned our call as soon as they could that same day, set appointment for the next day. Ordered the required part, set appointment came and installed as promised. Highly recommend Pinnacle Aire for your needs related to heating and AC.
Service: Repair AC
This company was contacted by our home warranty company. The day we called them they returned our call as soon as they could that same day, set appointment for the next day. Ordered the required part, set appointment came and installed as promised. Highly recommend Pinnacle Aire for your needs related to heating and AC.
Service: Repair AC
Michael M.
Feb 25, 2021
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Liz Ramos
Oct 14, 2020
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Great customer service. This business is locally owned & family operated. Mr. Richard Trevino (owner) explained the problem & was able to repair the issue. He let me know the cost up front & walked me through 2 options on the repair. I ended replacing the whole part that was damaged. I appreciated his service & will recommend him to anyone!
Suzan Lopez
Oct 12, 2020
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Jcc
Aug 24, 2020
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I was put in contact with Pinnacle through my Home Warranty. Initially he was responsive during the work assessment phase but then didn't answer my calls, texts, or voicemails after I called to clarify work that he was going to charge me. He ultimately dropped the work order and didn't even notify me, eventhough he accepted the job. It has been two weeks and I still have no AC and now I have to wait for another company to do the work that he assessed. Completely un professional! A simple text letting me know could of saved me some time.
Kimberly P.
Jul 17, 2020
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Customer service was horrible!!! The manager has a "I could care less" attitude and was very inconsiderate. Rude from the very 1st call to the last. Will not use again. Will let home warranty folks know he needs to be removed from the list. He did not properly install a condenser, he placed it in a cardboard box and put it into the unit. Yes, he placed a cardboard box into an electrical panel and closed it. He dropped screws down into the unit and never even looked twice. He left parts out that go inside of the unit along with damaging a portion of the outside screen and now my unit
Ben Craver
May 23, 2020
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Christina Torres
Jan 13, 2019
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I have known Richard both personally and professionally for over 20 years. I have not only used used him and his team but have also recommend them to many many friends, which have also used him and have been completely satisfied. You will not find better work for the price from a licensed company. Use Pinnacle Air and you will not be disappointed!
