Errund
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Errund
Cleaning external windows, Cleaning pet messes and heavily soiled areas, Cleaning bio-hazardous material, Extermination (insects, etc), Garages and patios, Landscaping and/or yard work, Lifting items over 25 lbs, Mold removal, Tough stain removal, Window blinds and coverings, Dusting and vacuuming of surfaces outside of normal reach.

From $23/hr, Errund professionals provide affordable one time, weekly, monthly and move out deep cleanings. If you book our recommended hours and are not satisfied, an Errund professional will clean the imperfect areas again.
Services
Errund connects customers to quality, background-checked cleaning and service professionals for homes and offices. Errund bookings are backed by our 100% Satisfaction Guarantee and Property Protection Insurance. Incorporated in 2012 but relaunched in 2016, Errund is available in 8 states and 10 major cities in the Midwest.
We are there for you when accidents happen. We're committed to protecting your property. Our incidence rate is 0.1% or 1 incident per 1,000 cleanings. Though property damage is rare, we understand you may need protection. The Property Protection Insurance will protect you against eligible damages to your properties caused by an Errund professional during a cleaning.
Errund connects you to quality, background checked cleaning and home service professionals. Our professionals strive to provide you 100% satisfaction, yet they are not perfect. You inform us of the imperfect cleaning within 48 hours of your cleaning by sending an email to support@errund.com. Your email must include pictures of the imperfectly cleaned areas and the pictures must visibly show what are imperfect and how you want them better cleaned.
We normally send one cleaning professional but we may send two cleaning professionals as well. When we send two professionals, there will be a lead professional and they will take half the time to use up the man hours booked. Nevertheless, there's no change in cost because the man hours spent on the cleaning will still be the same.
Reviews (19)
Hillor Mehta
Hillor Mehta
Aug 16, 2021
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I was there was 1/2 star in rating.Horrible service. DO NOT USE THIS COMPANY. I REPEAT,DO NOT USE THIS COMPANY. We moved to a rental house.we hired them for deep cleaning which includes cleaning cabinets, wiping windows from inside, cleaning stove, oven, refrigerator. None of this was done. Floor were not swept or mopped, bathrooms not cleaned, trash cans not emptied, kitchen counter top was all dusty, furniture not dusted ( there was minimal furnitures), cob webs everywhere. And yes the house was empty, so essentially no furniture that needed to be dusted. It was like they came for few hours
Zach Witchey
Zach Witchey
Apr 11, 2020
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This place is AWFUL. Their phone is disconnected, I have a cleaning the DAY BEFORE EASTER, and NO ONE has arrived, called, emailed, or will answer the phone or email.
The phone is DISCONNECTED. There is no way to stop the charge besides disputing with my bank. This is the 2nd time they’ve done this to me this company has become an illegal scam.
Dawid Basior
Dawid Basior
Apr 01, 2020
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Really good service I would totally send all my friends to try them out.👍🍀😄
Aiden Green
Aiden Green
Jan 06, 2020
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Was scheduled for this past Sunday at 8:30AM, got a text message the night before at almost midnight saying the assigned cleaner was not able to make it and would 12:30 or 3:30 work. I said 12:30 would, I was then told it would be 3:30! At 4PM i text and asked for an update on where the cleaner was, the first response was that she was lost, an hour later i was told they couldn't contact her because her phone had died!! I asked at 5 what the chances were that anyone could come, they told me chances were good, and to give them an hour! At 6PM I asked for an update and they said they couldn't get
Dana Elizabeth Travis
Dana Elizabeth Travis
Nov 18, 2019
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DO NOT use this company. They charged me a rescheduling fee even though it was their customer service that called me and needed to reschedule. When I called to ask about the fee the staff, particularly Jake, was unprofessional and unhelpful. Worst customer service experience I have ever had. On the day that my home was rescheduled to be cleaned, I… got a call that the staff claimed they couldn’t figure out how to get into my building and left. I was charged another rescheduling fee. The third time, the staff claimed that they couldn’t find parking and I was charged again.
Walter Carl
Walter Carl
Oct 31, 2019
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Five star service, but at an extremely great price. Errund is transparent with the cleaning service they offer via the checklist, and provides early updates if there are any delays.
Emrick Enzo
Emrick Enzo
Oct 24, 2019
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My first Errund cleaner did not do such a great job and I complained. Errund promptly sent someone else though they offered to send the same cleaner. I am still using their service due to the satisfaction guarantee even though they don't have a refund policy which I can see why they don't have.
Richard Paige
Richard Paige
Sep 25, 2019
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Cleaner came 10-15 late and had no shoes. When inspecting the place afterwards, I saw a footprint on my kitchen floor. The refrigerator was cleaned very nicely, but the freezer was not touched. Inside the stove did not look like if had been touched either. The bathrooms looked good overall, but the floors in the rest of the apartment were mediocre at best. Would not recommend!
Shannon W.
Shannon W.
Sep 14, 2019
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It's a scam.

They were supposed to come and clean at 2 pm. They tried to change the time to 5 pm, and that time did not work for me, but they would not cancel without charging a cancellation fee of half the cost of the cleaning. I decided to make the time work instead of paying for nothing, but then they decided they needed a photo copy of my DRIVERS LICENSE in order to charge my credit card. I noped out, thinking that if they couldn't charge my credit card without the photo copy, they couldn't charge for the cancellation fee either. I was wrong, and they did.

Total scam. Avoid
Anthony L.
Anthony L.
Feb 08, 2019
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Gabrielle did our latest cleaning and did a wonderful job in the brief time she was here. We were pleased with her work.
Ali N.
Ali N.
Jan 18, 2019
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This company is completely dishonest and unethical. They use contractors that they do not train. I had a cleaner break a glass shelf in my fridge. I reached out to the owner, Jake, and he would not compensate me. I provided signed proof from the cleaner that indicated that she broke it and even offered to get on conference call with her and the owner. Nothing. I was also charged a $78 cancelation fee for another incident in which Jake said I canceled. I have a string of 25+ emails with support/Jake seeking reimbursement for both incidents - complete waste of time. Do not use this company. They
Jonathan G.
Jonathan G.
Dec 15, 2018
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They were a no-call no show for a schedule cleaning. Repeated calls to support and an online chat system were both unattended and I could get no answers. Wasted hours waiting on them.
Philip Gkc
Philip Gkc
Dec 12, 2018
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Jake the customer service agent had helped me reschedule my appointment with ease. The cleaner came 10 minutes early fully ready to go with all of her own supplies. It is such a treat to have my home cleaned thoroughly. Highly recommend Errund.
Erin K.
Erin K.
Nov 20, 2018
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Terrible customer service. I scheduled a cleaning and thought I was going to be home to let the cleaner in. I ended up having a meeting scheduled at that time and had to leave a key instead. So, I thought I would just contact them and let them know to grab the key and come in, which seems simple enough. When I called, they told me that they are not able to communicate with cleaners, and they would not give me information to contact the cleaners. So, I had no way to tell the cleaners very simple information necessary to get into my house. They ended up charging me for half of a full cleaning
Jennifer R.
Jennifer R.
Jun 22, 2018
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These people are WORTHLESS!!!! I signed up for cleaning every 3 weeks. They 1.) Arrived with zero cleaning supplies for the floors. 2.) They only cleaned the lower level of my home (4 rooms) + the bathroom. 3.) They left scratches inside my toilet. The manager Jake was pitiful. He scolded me for not booking the extra hour the extra hour or so they suggested. There were 2 Cleaners! I don't believe they would have gotten to the entire upper level with an extra hour. The manager also told me from a picture I sent "It didn't look like a scratch to him." Which is interesting because
Jaime B.
Jaime B.
Jun 08, 2018
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Jake was great getting all coordinated and scheduled.

Candice did a great job taking of things I needed done. She was polite and made my house look so great!
Rachel Ko
Rachel Ko
Jun 04, 2018
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The Best cleaning service I ever experienced!!
I am amazed with the service I received from Errund. They are very timley, take feedbacks seriously and answers all the questions when it comes with scheduling!
I was able to book them for Sunday afternoon and the cleaning service included cleaning one bedroom, one bathroom, and my kitchen which includes the inside of the fridge/oven. They were able to clean up all the chinchilla fur that just sits in the corner of the apartment (every pet owners worst nightmare!!) and cleaned up all the water-stains I wasn't able to remove for months.
This saved
Heidi K.
Heidi K.
Oct 31, 2016
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They rescheduled the night before and then showed up late. Cleaning was not thorough at all - NOTE: "100% satisfaction guaranteed" means you have to have them stay and tell them exactly what to do. After telling her to get re-dust book shelves, to clean under the table, the baseboards, the shelves, under the radiator, the stairs, etc, I just sent her away. These were all areas that I paid for. They dusted around objects or didn't dust at all. Dust-bunnies under tables and radiators, on the picture frames, cobwebs on the stairs and nightstand. Baseboards not clean, bathtub and bathrm
Joanne F.
Joanne F.
Jul 07, 2016
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Dasia was courteous, professional and did a wonderful job cleaning my home.
I would highly recommend this company!!