Since 1962, Recker & Boerger Home Appliances known as The Comfort ZoneSM has been Cincinnati's hometown favorite for kitchen appliances, home appliances, laundry appliances, and a wide selection of heating and cooling products. We also specialize in service and repair of furnaces, air conditioners and heat pumps.
For kitchens we offer products ranging from a refrigerator, freezer, ice maker, wine cooler, cooktop, stove, wall oven, range, microwave, hood, to a dishwasher or disposer. Our laundry products range from front load washers, top load washers, stackable washers to dryers and pedestals.
For home comfort systems let us assist you with new central air conditioners, gas furnaces, oil furnaces, heat pump systems, humidifiers, water heater, or a water softener.Some of our featured brands offering these products are GE, GE Profile, Monogram, Danby, Electrolux, Frigidaire Professional, Frigidaire Gallery, GE Cafe, Samsung, Goodman, Aprilaire, and Bradford White.
For kitchens we offer products ranging from a refrigerator, freezer, ice maker, wine cooler, cooktop, stove, wall oven, range, microwave, hood, to a dishwasher or disposer. Our laundry products range from front load washers, top load washers, stackable washers to dryers and pedestals.
For home comfort systems let us assist you with new central air conditioners, gas furnaces, oil furnaces, heat pump systems, humidifiers, water heater, or a water softener.Some of our featured brands offering these products are GE, GE Profile, Monogram, Danby, Electrolux, Frigidaire Professional, Frigidaire Gallery, GE Cafe, Samsung, Goodman, Aprilaire, and Bradford White.
Services
Reviews (23)
Karen Burke
Oct 28, 2021
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Vicki S.
Oct 07, 2021
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I'm only giving two stars because Dan the guy who came out today to do a check up on my furnace was very nice. After the service I tried to use my Recker and Beorger dedicated store card to pay but it was declined. Dan proceeded to tell me that there was a minimum limit of 500 to use the card. I told him I had used it last year and could pay for the service but I wanted to use the card so that it wouldn't be canceled for non use. I asked him if it was store policy or the bank policy for the limit and he didn't know. After he left I called the bank and was told there was no minimum
David Anderson
Sep 25, 2021
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Dave is an excellent salesperson for this organization. He's professional, thorough and helpful. Very knowledgeable and does not pressure you into a decision. Selection is terrific and pricing very competitive. Delivery is prompt and cost for that and setup was much less than expected. Check them before you go straight to one of the big box companies. You will be surprised and won't be disappointed.
Kathy Bird
Sep 23, 2021
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Justin Signorile
May 02, 2021
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Gregory Big Gregg B. Buffi
Mar 24, 2021
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I went in to look at dishwashers. Immediately I was joined by a salesman, who right away pushed $1000 Bosch dishwashers at me without even knowing what I was really looking for or needed regarding a dishwasher. I finally got a break from him trying to "sell" me one, so I could look, and check reviews, etc. I finally decided on one, and asked about the warranty, which was just a 1 year warranty. I then told him I need a dishwasher that comes with a power cable that plugs into an outlet. He didn't know if the one I was looking at did come with a power cable or not, so he went and asked the manager
Amanda M.
Jul 10, 2020
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We try to shop local when we can so we purchased an A/C system from this company less than 4 years ago and the compressor just broke and needs to be replaced. The unit is under warranty but they are still charging us $1200 to fix it and they could not fix it for 4 days!! The unit should have lasted much longer. And the customer service person was a young teenage who was NOT helpful and very short on the phone. Do not use this Recker & Borger!!!
Christy Galioto
May 30, 2020
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Deerfield F.
May 10, 2020
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Went in for a dishwasher and was kindly greeted by Hank. We explained that we had trouble getting an install since we had hardwood floors in our house and the floor under the dishwasher was lower than the hardwood. It's a quarter inch difference but Costco made two attempts and failed. Hank gave us simple instructions to measure certain spaces to determine if we really had a problem. We came back. Hank said there was no problem. We gave our price range. No pressure. We found a great deal. The install team was awesome. We will be back to buy from Hank again. Thank you for great service
Clifford W.
Aug 01, 2019
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On July 25 we ordered a new dishwasher and were told that it would be installed on August 1. We were told that we would be receiving telephone calls to confirm the timing of the installation. After receiving no calls I contacted Recker and Boerger and was told that I "mis understood" the delivery date. Not true. My wife and I were both present at the purchase and heard the same date. The store manager has now told us that the dishwasher was never ordered from the manufacturer. A totally different story.
So bottom line we are stuck waiting and additional week for the installation
So bottom line we are stuck waiting and additional week for the installation
Curtis D.
Jan 25, 2019
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If a zero star as possible that would be my vote. After a prolonged dishwasher installation with a trainee and multiple re-directions my dishwasher was installed. After running it for the first time unbeknownst to me there was a leak between the connection of the dishwasher in the sink disposal. The water sat under the sink and subsequently destroyed the hardwood floor in my kitchen in front of the sink. The company has been evasive and difficult to deal with. We had a appraiser from the company out who clearly verbally indicated that it was the fault of the dishwasher and company however the company
Betty L.
Sep 04, 2018
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Dan Simpson w/ R & B did the maintenance recently n Eric Baker installer were honest n fair. Dan found a long time leak on refrigerant line. I got two other estimates all higher n they told a different story. Unit was over 10yrs so Eric Baker installed next day. He did the work of 4 men n did job in one day. Incredible and in 90+ temp. They were a great team n highly recommend.
Ian W.
Jun 03, 2018
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Went in to do some research see if we could find a good washer and dryer. The rep came up to us and I told him just that he basically said okay then sat down.
His coworker asked if he was going to help. The guy said "I'm a salesman if they aren't here to buy they aren't worth my time" we were planning to come back when it was closer to our move date and We were literally the only only two people in the store...place is garbage and the employees are worse
His coworker asked if he was going to help. The guy said "I'm a salesman if they aren't here to buy they aren't worth my time" we were planning to come back when it was closer to our move date and We were literally the only only two people in the store...place is garbage and the employees are worse
Brenda H.
Dec 28, 2017
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I was in a panic to order a new microwave that could replace my built-in unit that died shortly before Christmas. My prior model was no longer available, so it was a challenge to find something that was not too big and not too small. Although we ultimately struck out on finding something that worked, Chris Auel was VERY helpful throughout the process. He is a great representative for Recker & Boerger, and I give him 5 stars for customer service! Thanks again, Chris.
Brandon Schindler
Nov 23, 2017
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Great place with huge selection of different appliances. If looks don't concern you, the Scratch and dent items are the way to go. Huge 27cu. ft. french door fridge with two scratches was almost $1,000 less than a brand new fridge. They have multiple locations with scratch and dents at each place. I did have to drive further to look at the fridge but well worth it. Hank our salesman was great and was able to bundle price with Washer & Dryer. Free delivery/Free installation and they will hold your item's with only 10% down
Rich K.
Mar 12, 2017
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Sheila S.
Aug 25, 2016
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Excellent and professional customer service and install. I have used Recker and Boerger for over 20 years. I tell them what I need and they find the perfect appliance or hvac to fit my needs. They install and clean up as if they were never in your home. I highly recommend Recker and Boerger for all of your appliance and hvac needs.
Pamela F.
Aug 19, 2016
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Shopping for a stainless electric range with a radiant cooktop. A friendly and informative saleswoman helped us but didn't seem to zero in on exactly what we were looking for although she did explain the variance in stainless shades in a way that helped us rule out one model.
They had a very limited selection to choose from.
They had a very limited selection to choose from.
Katie M.
Mar 09, 2015
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I had a great experience with Recker & Boerger--came in for a fridge--there was a great selection and prices were fair.
I agree with earlier comments that the salespeople were not attentive upon arrival but I liked the no pressure environment. Once we asked for help they were able to assist us. They worked with us on price and reduced the already discounted price another $100.
The delivery was seamless--they gave a 1/2 hour window, arrived on time, installed carefully and quickly. After hooking up the fridge they cleaned every surface of it, inside and out and gave us a quick tutorial.
I agree with earlier comments that the salespeople were not attentive upon arrival but I liked the no pressure environment. Once we asked for help they were able to assist us. They worked with us on price and reduced the already discounted price another $100.
The delivery was seamless--they gave a 1/2 hour window, arrived on time, installed carefully and quickly. After hooking up the fridge they cleaned every surface of it, inside and out and gave us a quick tutorial.
Chris M.
Feb 16, 2015
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Had a coupon sent to me through the mail for a yearly cleaning service on my furnace . I mentioned my furnace pilot light kept blowing out when the tech arrived After only 20 minutes I was told by the tech I needed a new furnace !! (even though mine is only 9 years old) ... Then the sales pitch began. I told him I'd get back with them. Had a second opinion . Guess what?? no new furnace needed AND he didn't even finish the job I paid him which was to CLEAN my furnace. Seems the problem were dirty hoses that he should of cleaned ...What a rip. I'm so sick of these techs trying to rip
Eric M.
Jan 09, 2015
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Had my blower motor go out on my 20 year old heater, called on the phone told due to age would need a whole new system, my wife called the next day and made an appt. They were prompt in inspection but quoted me $1035 when the national average for the repair was $525. I Then called the company who I had fix my heat pump 5 years earlier called Kellerman Heating and Cooling and gave them the quote from Recker, and asked if they could give a 2nd opinion. They informed me they would fix it the next day for $435. One of those moments you wished you called the smaller company 1st. I don&apos
Christine K.
Nov 03, 2014
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We lost our AC this past summer during the hottest week - Recker & Boerger returned out call immediately and had someone out the next day. The price was fair, the installation was smooth and the associate was nice and professional.
This past week we'd had some furnace issues. 333 HELP had said we had the wrong blower in our furnace which was why we weren't getting air to a specific bedroom.
Steve Winters with Recker & Boerger came out and found the TRUE diagnosis and was incredibly knowledgeable and honest. We truly valued his opinion without trying to sell us something we didn
This past week we'd had some furnace issues. 333 HELP had said we had the wrong blower in our furnace which was why we weren't getting air to a specific bedroom.
Steve Winters with Recker & Boerger came out and found the TRUE diagnosis and was incredibly knowledgeable and honest. We truly valued his opinion without trying to sell us something we didn
Glenn C.
Jan 14, 2012
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I went in there a few weeks ago to purchase several kitchen appliances. There were no other Customers in the store. One woman sat at her desk looked at me and kept doing what she was doing. Another gentleman was on the phone and when he hung up, he didn't pay any attention to me either. I finally said "Excuse me". I told them I was interested in Some Whirlpool appliances. They responded that they didn't sell them because they felt they were junky, but would be happy to special order them for me. They eventually realized that I really wanted to spend money and gave me
