Express Garage Door Services is a garage door service company. We pride ourselves on the fast, dependable service and quality workmanship that our customers in Whitley have come to expect for over 30 years. Whatever your repair needs, our expert technicians respond promptly with fair rates and can complete nearly every garage door and operator repair same-day.
For superior quality garage doors and operators at competitive prices, call us today. We will answer your questions and help you find the best solution to the issues you are having. Whether you require repairs to your existing garage door/ opener, or you are in the market for a new garage door/ opener, turn to the experts at Express Garage Door Services, where we have built our business on doing what is in your best interest.
For superior quality garage doors and operators at competitive prices, call us today. We will answer your questions and help you find the best solution to the issues you are having. Whether you require repairs to your existing garage door/ opener, or you are in the market for a new garage door/ opener, turn to the experts at Express Garage Door Services, where we have built our business on doing what is in your best interest.
Services
At Express Garage Door Services we like educating potential customers. Why? Because informed consumers make smart buying decisions. With over 35 years of experience in the garage door business we know the ins and outs and there isn't much we haven't seen. We use our knowledge to help you save money instead of using it against you to maximize short-term profits.
Your new door finally came in and you have it at home. Are you planning on installing it yourself? Or having somebody else do it for you? Here are a few things to consider. Don't expect this to be an easy undertaking. Without the proper tools and knowledge it's not going to go as easily as you may hope.
Reviews (8)
Joe Lee
Dec 27, 2021
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BUYER BEWARE! Complete misrepresentation and terrible customer service. They claim 24/7 email response and 1-2 day shipping confirmation on in stock parts. I ordered “in stock” parts, never received a shipping confirmation. I’ve left multiple voicemails and emails with zero response after 5 days but they charged me for the order. Totally unacceptable.
Ryan Hiscock
Oct 27, 2021
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I recently had a garage door spring break on Thursday of the previous week. I ordered a replacement, hoping to get it express shipped, unfortunately they didn't offer that as an option on their site.
Wanting to make sure it wasn't going to take a week or multiple weeks to arrive I emailed them check on the order.
I recieved a quick helpful response and felt confident it would arrive on time.
However the day it was supposed to arrive, I received an email from the shipping company that the address was missing the number of my apartment, making them unable to deliver my order.
I have sent several
Wanting to make sure it wasn't going to take a week or multiple weeks to arrive I emailed them check on the order.
I recieved a quick helpful response and felt confident it would arrive on time.
However the day it was supposed to arrive, I received an email from the shipping company that the address was missing the number of my apartment, making them unable to deliver my order.
I have sent several
Salerno
Jul 15, 2021
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UPDATE to my previous review
This company responded and made everything right with my order, therefore deserving a 5 star review. The spring seems to be solid quality and installed easily.
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This is how a spring arrived to my door. I ordered tensioning rods as well, but because of the packaging, one was lost along the way. Additionally, they were running a promotion for a free set of cables with the purchase of a spring. The cables never arrived. I called customer service, but an automated system refers you to their email. I've sent an email. We'll see if
This company responded and made everything right with my order, therefore deserving a 5 star review. The spring seems to be solid quality and installed easily.
_______________________________________
This is how a spring arrived to my door. I ordered tensioning rods as well, but because of the packaging, one was lost along the way. Additionally, they were running a promotion for a free set of cables with the purchase of a spring. The cables never arrived. I called customer service, but an automated system refers you to their email. I've sent an email. We'll see if
Gretchen Kaufman Burch
May 06, 2021
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EDIT: I'm updating this review to 5 stars because of the lengths this company has gone to in order to make things right. It's not every day that businesses take the time to read and respond to negative reviews as they did in our case. We are blown away by the sincerity and generosity we recieved when the owner personally called my husband, explained the situation, and corrected it. Thank you to Express Garage Door Services for doing the right thing and sticking by us, your customers. What a treasure!
(original review) My husband bought new springs from Express because he was very impressed with
(original review) My husband bought new springs from Express because he was very impressed with
Bob Warner
Feb 15, 2021
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I ordered springs from this company through their website. After installing them I had lots of problems with getting the door to work. After getting frustrated I emailed them photos of my old springs, the new springs installed and explained the problems I was having.
I am a disabled veteran and can't afford the $350 local companies want to fix the door. I asked what my options were.
They got back to me very fast. They looked at the photos and determined I needed different springs. They sent them out the very next morning (Today). They said this should correct the problems I am having.
I will
I am a disabled veteran and can't afford the $350 local companies want to fix the door. I asked what my options were.
They got back to me very fast. They looked at the photos and determined I needed different springs. They sent them out the very next morning (Today). They said this should correct the problems I am having.
I will
Daniel Short
Nov 02, 2020
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Not sure if they are still open. Called and left voicemail, no callback. Also sent email, and no response. Ordered my spring from someone else.
This review was originally a '1', but I just received an email, indicating the company's complications due to COVID. Any company with enough fortitude to follow-up, deserves recognition. Thanks!
This review was originally a '1', but I just received an email, indicating the company's complications due to COVID. Any company with enough fortitude to follow-up, deserves recognition. Thanks!
Charlesf
Aug 25, 2020
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UPDATE : After 3 days of no contact was contacted twice to make sure my issue was taken care of. Phone service was out and they were trying to work with covid-19 guidelines and had issues with phone service. Want to thank the gentlemen who called and made sure we were squared away with our order
Cant get ahold of them, if my life depended on it. Tried for a bout 2 hours to call with it going straight to voicemail every time. Send website message, emails. Nothing. Accidental order of wrong springs will cost you around $50 minimum. Be VERY CAREFUL
Cant get ahold of them, if my life depended on it. Tried for a bout 2 hours to call with it going straight to voicemail every time. Send website message, emails. Nothing. Accidental order of wrong springs will cost you around $50 minimum. Be VERY CAREFUL
Eric Gabriel
Jul 29, 2019
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