Pool Xperts was established with a purpose of serving the deeply fractured and underrepresented swimming pool industry. Our goal has been to lift up the image of the industry for this amazing recreational and therapeutic asset homeowners have in their backyards. Pool Xperts has expanded from providing professional, reliable and affordable pool maintenance services, repairs and remodeling to include new custom pool construction as well.
We have expanded into custom build spectacular and outstanding swimming pools and outdoor areas to entertain and add beauty to customer's backyards. Pool Xperts has raised the bar in providing customer service in all the aspects of the swimming pool trade; from design, construction, service, repair, and remodeling.
Our team of outstanding individuals is committed to care for what we do as if it were our own project. We take pride in our work and are always seeking to better ourselves by consistently being educated with the latest trends and best practices for our industry.
We have expanded into custom build spectacular and outstanding swimming pools and outdoor areas to entertain and add beauty to customer's backyards. Pool Xperts has raised the bar in providing customer service in all the aspects of the swimming pool trade; from design, construction, service, repair, and remodeling.
Our team of outstanding individuals is committed to care for what we do as if it were our own project. We take pride in our work and are always seeking to better ourselves by consistently being educated with the latest trends and best practices for our industry.
Services
When it comes to any kind of pool repair service, no one does it better than Pool Xperts. No repair work is beyond our scope. You can always depend on us to solve any problem you may have with your swimming pool. We offer a range of services to our clients to give the best experiences, time and time again.
If you're looking for new ideas for your swimming pool, you've come to the right place. We have over 50 years of combined experience in the swimming pool industry. So if you're not sure what kind of pool you want, you can use the pool gallery below to check out the many different styles, options, and ideas that are available to you for your backyard.
At Pool Xperts we design your project using Pool Studio a Complete 3D Outdoor Living Design Software. During our first visit, we will select the shape and basic features you would like your swimming pool to have. We will input this information into Pool Studio's software and voil you will be able to see your swimming pool in your back yard!
An automatic pool cover may be the smartest investment you could possibly ever make for your new swimming pool. Are you ready to build your new pool? Then this is the perfect time to talk to us about adding the best safety feature for your beautifully designed pool. Pool covers can be installed on many pools contrary to what you may have heard.
Have you thought about renovating or remodeling your pool or spa? If so, we have great news for you. Never before have there been so many options to improve the looks and the efficiency of your existing swimming pool. In just the last 10 years, literally, dozens of new developments have made swimming pool ownership more enjoyable, less expensive and easier than ever.
Reviews (18)
Philip Michael
Jun 14, 2021
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We have used Pool Xperia from the day we moved to Charlotte. Doug and his crew know pools and chemicals inside and out. There isn’t anything regarding a pool that Doug doesn’t know about. They never try to up sell anything you do not need. I buy all the chemicals here. It’s great to see a small business doing a great job and we try to give them as much business as we can.
Lori Schevikhoven
Nov 23, 2020
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Jeannie Starburst
Jul 12, 2020
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Maytronics sent me to Pool Xperts is an authorized Maytronics repair center, I did not purchased my robot from them but Maytronics sent me to them to do a repair under warranty. Well, before I even said anything they asked if I purchased it from them, I said no, the guy told me that they can service it but will charge $50 to diagnose and labor, and will have to pay for parts until Maytronics reimburse them! I will get my money back. Maytronics clearly stated there should be no charge. Stay away from this place.
Tim Johnson
Jul 01, 2020
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Went there with a green pool a week or so ago and Andreas helped me a lot . He was very patient and knowledgeable in regards of how to bring my pool water to its normal color step by step . They test your water for free and print out a sheet explaining how to do everything. Our pool is now crystal clear and in time for Memorial day . Thank you Poolxperts you have earned all my business.
Paul Ash
Apr 26, 2020
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Mark Andrews
Oct 06, 2019
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Specialty pool is the very best pool company. They handle any size pool from installation to any maintance needed. They're top quality with reasonable prices. There are some things that you don't want to cut corners on and your pool is one of those They provide the best service yet are not overpriced. I just got a custom cover for mine and am very pleased with the quality and the price Needless to say that it's their quality of service & responsiveness that puts them on top. They supply Quality products to when they do their work, pumps, filtration equipment covers etc.
I'm giving them Five Stars
I'm giving them Five Stars
Stephanie Allen Voss
Jun 13, 2019
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Sally Merritt Williams
Feb 13, 2019
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Amy Johnson
Feb 09, 2019
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Cannot say enough GOOD things about Pool Xperts. They were wonderful throughout the whole process from planning and answering one million questions we had. Answered our calls each and every time! Alain, Joe and Sandra were amazing! Joe has many years of experience putting in pools and always gave us his best advice in choosing everything from… size, color, etc. he has so much knowledge, and doing this with our best interest, to save money. He really cares. I would highly recommend them! An overall wonderful experience! Especially when it comes to such a large expense. It’s so comforting
Anthony Battaglia
Dec 22, 2018
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Joe A.
Dec 14, 2018
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Brandon Forbes
Dec 01, 2018
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My first experience with the shop was when they were sent out by Pentair to fix malfunctioning equipment on my pool. The technician was on time, polite, thorough in his work, and extremely competent.
He did notice a few other issues, but instead of "hard selling" me on them he suggested when it would be best to tackle them and how.
Since my first experience I've been to the store several times. They have free water testing using a computer to get more accurate readings and the results are on a sheet with simple to follow directions in the order you need to complete them.
In addition, I've met
He did notice a few other issues, but instead of "hard selling" me on them he suggested when it would be best to tackle them and how.
Since my first experience I've been to the store several times. They have free water testing using a computer to get more accurate readings and the results are on a sheet with simple to follow directions in the order you need to complete them.
In addition, I've met
Craig
Oct 22, 2018
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They are very knowledgeable in the pool industry. My biggest issue is when it comes to buying there chemicals. I had a pool put in late last year and was given chemicals to get started. I brought my water to get tested and was questioned where I buy my products after a few tests. I explained how I had a lot of products to still be used then would purchase more. After a few water tests this seemed to be a trend, getting questioned about where I buy my stuff and had to explain my situation every time. Then I started noticing when they are testing your water the owner is looking you up on there system
Andrea A.
Jul 11, 2018
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Peggy Rehder Heideman
Mar 15, 2018
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Rob Drumm
Nov 03, 2017
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Just got a pool. Checked out the other pool supply store down the road first and then went to Pool Xperts. This place blows away the completion. Very knowledgeable. Only sold me what I needed. The other place would have sold me 3 times as much stuff as I needed to get started. Pool Experts were very professional and Rob was great. Don't go any place else!
Jeremy Gregory
Jan 05, 2017
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I don't know where to start. We bought a home with a pool that was previously built before we got the house. Alain has been nothing short of amazing to me and my wife when dealing with our pool issues. I would recommend Pool Xperts to anyone looking for someone to service your pool or help with plumbing or equipment issues. Thank you!!
Christie Peer
Jan 05, 2013
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I recently moved into a home with a pool. It is both my husband and my first time owning a pool and we were a little intimidated. Pool Xperts has walked us through the entire pool owning process and helped us learn how to take care of the pool. They make it very simple and took the time to teach us about what needs to be done in order to maintain the pool in the most efficient way. Pool Xperts has even told me when I could find a product cheaper (although quality was less). I ended up buying their higher quality product but appreciated the honesty displayed when they said I could find it somewhere
