Williams Stoker & Heating Co. has proudly served Chicago's residential & commercial boiler and heating needs since 1956. Our focus on making our customers' satisfaction top priority has been the cornerstone in the success of our reputation. Additionally, we service most makes & models, as well as provide a comprehensive warranty on all service & installation work.
For decades, businesses, property management companies, condominiums and individual homeowners alike have relied on Williams Stoker & Heating Co. to keep their heating and hot water systems running properly. At Williams Stoker & Heating Co., boilers are our specialty. Additionally, we work on other equipment such as burners, pumps, controls and water heaters.
No one beats our heating professionals when it comes to the service, installations and maintenance of multi-unit systems. Give us a call today! With over 60 years of experience, we have seen it all and will fix your heating system right the first time. We look forward to the opportunity to earn your business!
For decades, businesses, property management companies, condominiums and individual homeowners alike have relied on Williams Stoker & Heating Co. to keep their heating and hot water systems running properly. At Williams Stoker & Heating Co., boilers are our specialty. Additionally, we work on other equipment such as burners, pumps, controls and water heaters.
No one beats our heating professionals when it comes to the service, installations and maintenance of multi-unit systems. Give us a call today! With over 60 years of experience, we have seen it all and will fix your heating system right the first time. We look forward to the opportunity to earn your business!
Reviews (25)
John Danits
Jan 13, 2022
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I purchased four boiler systems for two separate buildings.
WOW! They came out right away and did a professional job.
PROBLEM! If you need a repair, good luck having them come out.
Called and they came out in a couple of weeks, after calling several times.
They said they had to come out again to try to repair.
Boiler is leaking and banging throughout the building.
They now say they can't come out for three weeks.
I guess it's "Take the money and run".
WOW! They came out right away and did a professional job.
PROBLEM! If you need a repair, good luck having them come out.
Called and they came out in a couple of weeks, after calling several times.
They said they had to come out again to try to repair.
Boiler is leaking and banging throughout the building.
They now say they can't come out for three weeks.
I guess it's "Take the money and run".
Betty S.
Jan 12, 2022
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Our boiler broke un repairable. Denmar and Kevin and their whole team made my parents who have been clients of theirs for over 30 years made them feel appreciated by working around the clock in getting us a new boiler, installing, not to mention removing the old one all within a matter of a few days. Our tenants were obviously very grateful as it was getting extremely cold outside. Denmar the owner personally came out to meet with the insurance adjuster as the old boiler was still under warranty. We are very happy with the results and it's outcome. Happy to be long time clients of there
Keith P.
Nov 30, 2021
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Can't be trusted.
When I called and told them of my problem, they said they could help me but were busy, and would call in 2 days to set up an appointment. They didn't. I called them. Then was given a day for service. I took the day out of work. They were a no show. They called to give me names of other companies to call. They should have said they were too busy, instead of keeping me on the hook for over 2 weeks with a non working boiler. If you call them, you're rolling the dice.
When I called and told them of my problem, they said they could help me but were busy, and would call in 2 days to set up an appointment. They didn't. I called them. Then was given a day for service. I took the day out of work. They were a no show. They called to give me names of other companies to call. They should have said they were too busy, instead of keeping me on the hook for over 2 weeks with a non working boiler. If you call them, you're rolling the dice.
Adam Luckey
Nov 07, 2021
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Don’t call these guys. They’ll treat you poorly and waste your time.
Heat stopped working, and was told to call because they know the most about steam boilers. I called on a Tuesday. They said they could fit me in sometime Thursday or Friday. Thursday late morning I call them. They’ve canceled my appointment but didn’t inform me. They’re too busy to deal with me. This is a bad shop.
Heat stopped working, and was told to call because they know the most about steam boilers. I called on a Tuesday. They said they could fit me in sometime Thursday or Friday. Thursday late morning I call them. They’ve canceled my appointment but didn’t inform me. They’re too busy to deal with me. This is a bad shop.
Kevin Doerksen
Oct 30, 2021
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I contacted Williams Stoker about getting my boiler serviced. Andrew Pestrak, who is also their service manager, was the guy sent to my address. All I can say is, WOW! Andrew was exceeding courteous, extremely knowledgeable and and exhibited the highest customer service. In addition to the work he did, he took the time to explain some things to me and even labeled certain valves, in case of emergency. I'm a small business owner. Great service is what sets companies apart. Stoker does just that. They've got a customer for life, because of it. Way to go, Andrew!
Faye S.
Jun 11, 2021
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Have a noisy radiator. 1st appointment the guy shows up, shims the radiator and says this might or might not work. It did not. second appointment, the guy checks the pipes in the basement, adds shims to the radiator and replaces vent. Still not fixed. Third appointment, they tell me it will be between noon and 4. They don't show up. I call, they make excuses and says someone will call me back. No call. I call again and again no call back. Not sure what has happened there-they fixed several issues on the first try previously.
Seminary Properties
May 31, 2021
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I have used William Stoker & Heating Co. for years and have never had a bad experience. They have always been prompt, professional, honest, and wonderful to work with. I have had them repair, replace, and maintain boiler systems. Recently I had their representative Andrew and Jaime replace my boiler control system. They were prompt, explained the process clearly, and performed the work professionally. I would recommend this company and its team to anyone needed heating work performed.
Olivia M.
Feb 19, 2021
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Absolutely terrible and disorganized. They charge $112 for the first 30 minutes and $28 per 15 minutes after that - these are top dollar prices and they don't have the service to match the cost. I booked an appointment days in advance and no one called to confirm my timeframe, and when I called I was told someone would arrive between 1-4PM but no one ever showed. They also flaked on an appointment my building had booked in the fall to service our boiler.
They're a joke, spend your dollars elsewhere.
They're a joke, spend your dollars elsewhere.
Tim G.
Jan 29, 2021
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They missed their first appointment with me. I had to call to find out they weren't coming. Next appointment the technician told me somebody else would have to come out to provide us with a quote. They never called back to schedule an appointment. Woman who answered the phones was not polite or helpful at all.
Becker Morse
Dec 20, 2020
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Positive: Punctuality, Quality, Responsiveness, Value
My water heater went out mid winter. Williams Stoker & Heating returned my call within the hour and sent out a technician to help that day. I was so impressed with their customer service and their response time. They responded quickly, worked quickly, and the price was reasonable. My water heater is fixed and I am a happy customer.
My water heater went out mid winter. Williams Stoker & Heating returned my call within the hour and sent out a technician to help that day. I was so impressed with their customer service and their response time. They responded quickly, worked quickly, and the price was reasonable. My water heater is fixed and I am a happy customer.
Tim Griffin
Nov 26, 2020
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Our Association has used Stoker three or four times in the past to service a boiler for a driveway snowmelt system. This year, the boiler was not working again. I called the Wednesday before New Years and they promised to be there the following Monday. I called on Monday at noon to confirm and they said they were overbooked and could not come. Oh well, I thought. Mistakes happen. But it got worse.
We rescheduled for Wednesday afternoon. When arrived, the technician was not prepared for the job. He said they would need to come back. I asked if I should call to schedule but he said not necessary
We rescheduled for Wednesday afternoon. When arrived, the technician was not prepared for the job. He said they would need to come back. I asked if I should call to schedule but he said not necessary
Chicago Ux
Jul 09, 2020
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Out home warranty company sent Williams Stoker & Heating to look at our A/C problem. The team they sent was really good. The majority of my interaction was with Kevin. I appreciated Kevin's professionalism and customer care during our interaction - he was so helpful and explained the technician's findings and recommendations. Thanks guys!
Marlene L.
Jun 21, 2020
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Celie Randi
Jun 05, 2020
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I really needed to replace my hot water boiler system and after being referred to by my neighbor I gave Williams Stoker & Heating a call. They were very friendly and professional since the first call, they came by my home the same day and checked it out to see if there was anything they can do to fix it. Luckily, they were very honest and just had to fix the pump, I did not need to replace my whole unit which was music to my ears. They fixed it in no time and it is working perfectly fine! Best company in town for any repairs on your boilers!!!
Greg B.
Jan 10, 2020
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We manage a 7 unit building with a boiler and steam radiators. We've tried other companies in the past and have had mixed results. Stoker is the only one we call these days. Their service mechanics are top notch. They show up on time, they know what they're doing, they explain your options, and they get it done, all at a reasonable price. No need to look further, they're the best for your buck.
Tamarra Lee
Oct 31, 2019
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I had called several other heating companies to repair my propane boiler and none of them were able to look at my unit until weeks after y initial call. William Stoker & Heating co. was able to come the next morning. The technicians, we're very professional and explained in detail the operation sequence of the boiler and why it wasn't working properly. No parts were required and they didn't try to sell me anything I didn't need. I would highly recommend their services.
Tim Cohen
Oct 29, 2019
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I used Williams Stoker & Heating when my furnace wasn't working. Called during a cold night and they came out the next day. They were in contact with me through the complete process and explained in detail what my problem was . He give me an exact price and was able to fix the furnace and the price was exactly what he told me. I was very happy with the service and professionalism. I would recommend them with full confidence. We have used many others in the past that often changed the price of the work. Williams Stoker has stood by his word and offers a great service.
Mike L.
Jan 03, 2019
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I had not heat in my building since early in the morning. Having not been happy with business practices of the boiler company I used previously, I called Williams Stoker for the first time after having been given a recommendation from friends in the neighborhood.
At first, when I called them in the morning, they did not have anyone available until the next day. I decided to keep searching. In the early afternoon, they called me to see if I still needed someone today because a technician became available.
The technician, Mike, arrived on time. He was upfront with his experience for our particular
At first, when I called them in the morning, they did not have anyone available until the next day. I decided to keep searching. In the early afternoon, they called me to see if I still needed someone today because a technician became available.
The technician, Mike, arrived on time. He was upfront with his experience for our particular
Don D.
Nov 27, 2018
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James L.
Nov 15, 2018
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I scheduled a routine boiler repair 10 days prior to the date of service. I was informed that I would receive a call the morning of the scheduled visit to let me know when the technician would arrive. When there was no word by mid-morning, I called only to be informed that I would be notified shortly after noon. Nothing. I placed a second call around 4:15 and was told the technician would be reaching out shortly. A call ultimately came in around 5:50 pm to advise of a 6:00 pm arrival - - the time I was set to leave for a scout meeting. So, I wasted a day off work for these jerks. I didn't
Ken M.
Nov 12, 2018
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Had Randall come out and make the upgrades he had suggested when going over the system for the season. Total bill came in way under the original estimate. I had waited for a couple of months for the cold weather to kick in to see how things would work, and based on the work and instructions I was given to drain the system, etc., the house is considerably warmer and the gas bill seems to be trending down. All and all, excellent service.
Spidy M.
Jul 28, 2018
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Poor Customer Service and Overpriced. I agree with the previous negative comments about customer service. As the customer service person did not hang up the phone after our call was completed, I heard them say nasty things about me. Instead of gossiping about customers, I suggest customer service get training on basic customer service skills and approaching calls and service with a positive attitude.
I had planned to refer William Stoker/use you again until I heard the customer service person rip on me. I will also let the property management firm (that referred me to William Stoker) know about
I had planned to refer William Stoker/use you again until I heard the customer service person rip on me. I will also let the property management firm (that referred me to William Stoker) know about
Lynn B.
Dec 06, 2017
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We have always used Williams Stoker because their name and number was on the furnace when we moved in. They are what we call Old School, and I mean it in the best possible way. The guy who just left was so knowledgeable and helpful. We recommend Williams Stoker and have used them for nearly 20 years.
John Y.
Sep 13, 2017
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This company isn't what it used to be, sadly to say.
This was once the premier heating company on the Northside of Chicago.
Williams Stoker and Heating built up a dedicated customer base because of their professional expertise, know how and trust. They were efficient and treated people dearly.
Today, with a phone number area code in far south suburban Chicago, I wonder if this is the same original company that built a solid reputation over the years? Waiting 8 to 12 weeks for someone to come out to maintain your boiler for the season is not the type of expeditious service that customers
This was once the premier heating company on the Northside of Chicago.
Williams Stoker and Heating built up a dedicated customer base because of their professional expertise, know how and trust. They were efficient and treated people dearly.
Today, with a phone number area code in far south suburban Chicago, I wonder if this is the same original company that built a solid reputation over the years? Waiting 8 to 12 weeks for someone to come out to maintain your boiler for the season is not the type of expeditious service that customers
Alan S.
Sep 05, 2014
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My parents have been using the services of William Stoker for over 30 years on their real estate properties.
They have done services on their past 5 unit building located in east rogers park and I can remember them repairing furnaces/boilers.
On Dec 2013, they have replaced an old furnace in a 10 unit building located in the suburb of skokie. The cost of the new furnace amounted $12,500.00. It was a one day job. They removed and scraped the old furnace. The old furnace had been a big lunk of metal looking almost like parts from an army tank.
Installing the new energy efficient furnace, they
They have done services on their past 5 unit building located in east rogers park and I can remember them repairing furnaces/boilers.
On Dec 2013, they have replaced an old furnace in a 10 unit building located in the suburb of skokie. The cost of the new furnace amounted $12,500.00. It was a one day job. They removed and scraped the old furnace. The old furnace had been a big lunk of metal looking almost like parts from an army tank.
Installing the new energy efficient furnace, they
