For nearly 30 years, Allen Kelly & Co. has been Raleigh's premiere HVAC company. We provide service with a smile and guarantee 100% customer satisfaction. Our reputation for professionalism and affordability has made us the Triangle's most trusted partner for heating and air conditioning needs. We are locally owned and operated, delivering small business service with big business results.
This, coupled with our unwavering dedication to our customers, has leant us the trust of such customers like the United States Postal Service. We want every customer to have the "Allen Kelly Experience"- the highest level of skill and customer service available. Contact us today to see how we can help you with your HVAC needs! We offer convenient financing solutions to help you plan and budget your next HVAC repair, maintenance service, or heating and A/C unit replacement. To get started, make sure you apply today!
This, coupled with our unwavering dedication to our customers, has leant us the trust of such customers like the United States Postal Service. We want every customer to have the "Allen Kelly Experience"- the highest level of skill and customer service available. Contact us today to see how we can help you with your HVAC needs! We offer convenient financing solutions to help you plan and budget your next HVAC repair, maintenance service, or heating and A/C unit replacement. To get started, make sure you apply today!
Services
At Allen Kelly & Co., we pride ourselves in our expertise in both residential and commercial HVAC system, as well as our exceptional customer service. Your HVAC system is the heart of your home or business, so it's important to have a company that you can trust servicing it. Our technicians are fully licensed, bonded, and insured, and our customer service staff are standing by round the clock to help you with all of your HVAC needs.
Allen Kelly & Co. has been serving the NC Triangle area since 1987, and since day one we have guaranteed complete satisfaction on all of our heating and cooling services. We pride ourselves in being the trusted HVAC company that provides year-round heating and cooling services to help make your indoor space comfortable.
At Allen Kelly & Co., we understand that where you live is more than just an address, it's a source of security and a sanctuary where you create memories and special moments with your family. It's important to know that the heart of your home, your furnace or heating system, is taken care of so you can spend more time making memories and less time worrying.
A comfortable work environment can help make a business more productive, and it can be a major concern when your heating system isn't working the way it should. At Allen Kelly & Co., we understand how important it is that your business runs smoothly and your facility is comfortable for staff and customers alike.
For nearly 30 years, Allen Kelly & Co. has been providing the Triangle areas with quality installation, service, and repair for our customers heating and air conditioning needs. We are the leading commercial and residential HVAC company, and we are dedicated to ensuring complete customer satisfaction.
Reviews (24)
Zach VanHorn
Jan 03, 2022
Report
Ambrown
Jan 03, 2022
Report
Positive: Professionalism, Quality, Responsiveness
The beat thing I can say is that they are an old school, take responsibility type business. If they miss something, or mess up, they take responsibility for making it right and are ladies and gentlemen. In this crazy world, I am increasingly grateful for businesses that handle their relationships and commitments that way.
Services: HVAC maintenance, Install AC, Installation
The beat thing I can say is that they are an old school, take responsibility type business. If they miss something, or mess up, they take responsibility for making it right and are ladies and gentlemen. In this crazy world, I am increasingly grateful for businesses that handle their relationships and commitments that way.
Services: HVAC maintenance, Install AC, Installation
Dee Hurley
Dec 29, 2021
Report
Tim Dranttel
Dec 24, 2021
Report
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Been using Allen Kelly since 1996. From installation to maintenance, their staff from the front desk to the technicians are professional and highly skilled. Highly recommend
Services: HVAC maintenance, Repair AC, Repair heating system, AC maintenance, Installation
Been using Allen Kelly since 1996. From installation to maintenance, their staff from the front desk to the technicians are professional and highly skilled. Highly recommend
Services: HVAC maintenance, Repair AC, Repair heating system, AC maintenance, Installation
Brad Johnson
Dec 12, 2021
Report
Amy Stewart Winsor
Dec 07, 2021
Report
Allen Kelly & Company installed an HVAC system in a rental house we own. A new tenant moved in. She reported that the heater was broken.
I called the company, and they sent a repairman right away. It turns out that the tenant just couldn't work the thermostat correctly.
The repairman taught her how to use the thermostat, AND DIDNT CHARGE ME for the service call. I was surprised and SO HAPPY with this company!
I called the company, and they sent a repairman right away. It turns out that the tenant just couldn't work the thermostat correctly.
The repairman taught her how to use the thermostat, AND DIDNT CHARGE ME for the service call. I was surprised and SO HAPPY with this company!
Donna Gilroy
Dec 03, 2021
Report
We have used Allen Kelly for service and maintenance on the HVAC units in several of our homes. They always show up on time and communication is top notch. We have had routine service and emergency service and we get quality treatment every time. We have peace of mind knowing that we can count on Allen Kelly to be there when we need them. And it is totally worth the small investment to purchase the twice a year maintenance visit.
Carolyn Kosiek-Robinson
Oct 06, 2021
Report
Tim W.
Aug 13, 2021
Report
We really appreciate Allen Kelly and their approach. The service is great every time, which obviously is most important, but they also don't push us like other places have to always be upgrading/replacing units. Other places are very aggressive on this and it's painful. Allen Kelly helps us get the most value/life from our existing units, gives us honest and helpful feedback, and always gets our units serviced, cleaned, and operating really well. We haven't had to completely replace a unit yet, but when the time comes they'll get our business.
Nancy Merklein
May 18, 2021
Report
Maureen Bailey
Apr 30, 2021
Report
John K.
Sep 11, 2020
Report
Michael B.
Jul 26, 2019
Report
I will never waste my time calling another company to fix my AC! These are actually good honest people. A rarity this day in age unfortunately. After being told by two other specialists I need a whole new unit, Allen & Kelly came out and was able to fix it on the spot for next to nothing. My AC has been working great ever since! I was even told a new unit would be around 5k ( if and when I need it) instead of the 8.5k I was quoted for the same unit. ARS came out first and gave me all sorts of "problems" that needed fixing. They all looked at and tested the same stuff but with drastically
Michelle S.
Jun 06, 2019
Report
I tried to schedule preventative maintenance at my residence three times without success. The first two times the technician called to say he was going to be very late and I could not wait for him to show up. The last time, I attempted to make an appointment for first thing in the morning, but when they called to confirm the appointment, they told me a different time than I had originally scheduled for.
The lady I spoke to trying to confirm the appointment time was extremely rude and told me it was not her problem.
Complete run around and lack of customer service. I'm taking my business somewhere
The lady I spoke to trying to confirm the appointment time was extremely rude and told me it was not her problem.
Complete run around and lack of customer service. I'm taking my business somewhere
John S.
May 31, 2019
Report
Horrible experience and horrible communication from. One would expect his electric bills to go DOWN, not UP, when replacing an old and defective HVAC system with a new, higher SEER system, but that was not the case here. In fairness, after several visits over several weeks, the defect has seemingly been rectified, but the president of the company has chosen to ignore my communications requesting additional support of their product. At least dignify my request. which included supple documentation, with a response!
Terry K.
Dec 18, 2018
Report
Heat went out, so I called Allen Kelly & Company on Sunday. The technician called back the same day to say that the snow and weather was causing difficulties, and he may not be able to reach me until the following Monday. Okay, the weather was bad, so I gave him the benefit of the doubt. No follow up call or service call was ever received. I called another company on Tuesday, and the technician came out within three hours.
Melissa H.
Sep 27, 2018
Report
Celeste M.
Jun 18, 2018
Report
Nancy S.
May 05, 2018
Report
I called at 8:15 this morning for an appointment for someone to fix my AC as it's blowing hot air. I was put on the schedule for today and was told a tech would call 30 to 45 minutes before arrival. At 1pm, I still haven't heard anything so I called once again and was told I was next on the list and again, I would receive a call from the tech. Well, at 4:30, still nothing, so I called and was told that the tech will still be at his current location for another 1.5 hrs and it would be best if we reschedule. This is not ok! I've waited since 8:15 this morning and took off from work
Mike C.
Feb 12, 2018
Report
I recently had a air handling system installed by Allen Kelly and the whole process was a nightmare. I don't know how they stay in business. Their field people are basically incompetent. It took FIVE - Yes 5 - visits to get the installation completed correctly. The town inspector DENIED APPROVAL twice, not once but twice, before the inspector told the company's Operations Manager that he, the inspector, would meet the Company's installers to show them what they were doing wrong. After that the system finally worked. Part of the failure was one of the dampers was opening into the
Mike B.
Aug 03, 2016
Report
Nancy G.
Mar 16, 2016
Report
Friendly, responsive, good to work with. Andy gave us our estimate for conversion of our furnaces from propane to natural gas, and was more knowledgeable and thorough than other companies who had looked at the same work. He also fit our walk through into a very tight timeframe, as I requested, even though he would normally be allowed twice the time.
Tim, who actually did the work, was also very friendly and helpful. We had a bunch of setbacks getting parts and he showed up 3 times and rolled with the delays with good humor. In the end, the work cost a bit less because of some parts not needed
Tim, who actually did the work, was also very friendly and helpful. We had a bunch of setbacks getting parts and he showed up 3 times and rolled with the delays with good humor. In the end, the work cost a bit less because of some parts not needed
Phil M.
Dec 15, 2015
Report
Mama T.
Sep 30, 2015
Report
This company is great to work with. We purchased the warranty with the unit we bought from them 5 years ago and they took care of us like we were just buying from them the first time.
Ask for Marty, he is the best. He is worth waiting for. He will explain everything to you and is great at his job. He really knows how to take care of the customer and he says that is the way his boss is too. It seems that this company wants to take care of their customers the best they can. I was sent out a newer tech before Marty who was nice, but not as seasoned as Marty to know how to go above and beyond
Ask for Marty, he is the best. He is worth waiting for. He will explain everything to you and is great at his job. He really knows how to take care of the customer and he says that is the way his boss is too. It seems that this company wants to take care of their customers the best they can. I was sent out a newer tech before Marty who was nice, but not as seasoned as Marty to know how to go above and beyond
