Whether you're looking for new installation services, or repairs for your existing unit, Arrow Heating & Cooling has you covered. With more than 30 years of service to the Columbus, OH area, we look forward to helping you with your air conditioning and heating needs. Arrow Heating & Cooling has been offering the best air conditioning and heating services to the Columbus, OH area for over 30 years.
Whenever you come to us for services, you'll be getting dependable air conditioning and heating systems that provide you with value as well as comfort. Our experts are always available to answer any questions you may have about sales, service, or installation of the comfort system that is ideal for your home or business.
Whenever you come to us for services, you'll be getting dependable air conditioning and heating systems that provide you with value as well as comfort. Our experts are always available to answer any questions you may have about sales, service, or installation of the comfort system that is ideal for your home or business.
Services
If your AC system isn't working like it should, call Arrow Heating & Cooling for service. Air conditioner repair should always be performed at the first sign of trouble, otherwise the problem can quickly become worse. Not calling for air conditioner repair can lead to total breakdown, requiring AC replacement.
Heaters usually present symptoms before they stop working altogether. Calling for heating repair promptly can minimize damage that could result in heater breakdown. Our experienced technicians can repair all equipment makes and models. They have the advanced technology to quickly diagnose problems and trucks stocked with parts to get your system back on track.
With over 30 years of experience, we will give you the services you deserve at the rates you can afford. Arrow Heating & Cooling offers you the best air treatment products and service that will help improve the indoor air quality in your home or business. Control - Control humidity in the home with humidifiers provided by Bryant.
The knowledgeable certified team at Arrow Heating & Cooling receives ongoing training to keep up with all the latest technologies. Our experienced HVAC repair technicians can quickly diagnose and fix most heating and cooling problems. We arrive in fully-stocked trucks, have access to replacement parts, and provide HVAC repair for all equipment makes and models.
Reviews (15)
Rich Madarena
Nov 27, 2021
Report
Laura J. Morgan
Nov 08, 2021
Report
We have only had our unit two months and the first cold night at 24 degrees, it was blowing out cold air. The house was 58 degrees. My husband is 100% disabled and taking several medications for pain and blood clotting. I called 5 times and left messages with their answering service, life people. Not one person bothered to call me back. This is a… medical situation not just wanting to be comfortable! NOT ONE RETURN CALL! DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES! THEY ARE UNETHICAL, UNPROFESSIONAL, IMMORAL AND LACK ANY TYPE OF BASIC HUMAN OR BUSINESS SKILLS.
Daniel Rowsey
Oct 14, 2021
Report
Michael Wilt
Sep 28, 2021
Report
Arrow installed my new home’s furnace and AC. I was having problems with my thermostat and had the builder set up a service call. The man Arrow sent refused to wear a mask inside despite me asking, claiming he had already had Covid and had been vaccinated. I told him I didn’t care and it was my house my rules. I ended up sending him away and finding a different company.
Andrea B.
Jun 07, 2021
Report
My AC until has been out since May 22nd. There was a burning smell coming from the vents when we turned on the AC unit. We were given a 4 hr window and the guy shows up 2 hrs late! He looked at the unit and pulled out a couple of particulars and said he had no idea what the problem was and for us to continue to run it and the smell should go away. Now I'm no HVAC expert, but that made no sense to me at all, but we did it any way. Later that evening not only was the smell still there, there was water leaking from the pipes attached to the unit, then I noticed that although the air conditioner
Jes S.
Feb 22, 2021
Report
Terrible company.
I have a new build home that Arrow did the work in. My first encounter with this company was when they were to install duct work for my range hood. I stopped by saw it was possibly the wrong size duct work. It was. The guy who put it in straight up told me "we put in this size for all homes without knowing what stove they have or what size fan" I couldnt believe it. You need a certain size duct work for how much gas your stoves puts out so that you can install the correct size range hood. For my sized home and size of stove I needed 8" at minimum
I have a new build home that Arrow did the work in. My first encounter with this company was when they were to install duct work for my range hood. I stopped by saw it was possibly the wrong size duct work. It was. The guy who put it in straight up told me "we put in this size for all homes without knowing what stove they have or what size fan" I couldnt believe it. You need a certain size duct work for how much gas your stoves puts out so that you can install the correct size range hood. For my sized home and size of stove I needed 8" at minimum
Julie J.
Oct 08, 2020
Report
Positive: Professionalism, Responsiveness
As an apartment dweller it can sometimes be difficult to find a company that will even offer advice to you. I was simply looking for help picking out a smart thermostat to purchase and install in my apartment. Nate took my call and was very friendly and helpful in providing me with several options. I really appreciate that!
As an apartment dweller it can sometimes be difficult to find a company that will even offer advice to you. I was simply looking for help picking out a smart thermostat to purchase and install in my apartment. Nate took my call and was very friendly and helpful in providing me with several options. I really appreciate that!
Melissa Plogsted
Aug 10, 2020
Report
Our AC went out over the weekend and we have 3 young kids that weren't doing this best with this heat. Got a hold of this company and had the pleasure of Jordan Eden fix our AC unit today. He went above and beyond to fix this issue and get our house back to being comfortable. Super grateful for him! Thanks so very much for your quick response and efforts to help us out. Deeply appreciated!
Margo Schillig
Aug 19, 2019
Report
They installed our HVAC unit BROKEN in our new build M/I home 5 years ago. We currently sold our home to find out this information and paid to fix the damage they caused on install. We gave them the evidence of this being done and the chance to make it right. Instead of making it right, they refuse to do anything about it and expected us to find what they had done by ourselves during the warranty period (which conveniently ended in May). I wouldn’t trust any work that is done by them or for them to keep their word at all!
Brittany Farnsworth
Sep 26, 2018
Report
My ac went out and I called their after hours line. They were super nice and said the on call person would be in touch shortly. No one called. I try again 3 hours later and they said the same. Another hour passes, I call again, get the same thing. It is now almost 90 degrees in my house. No one ever calls or shows up. I call the following morning just to be told I was never called back because they aren't accepting new customers. Why did I have to talk to 4 different people before I got that information???
Lora Hartley
Jun 26, 2018
Report
Great service! I called into their office and Sarah was able to get me same day service for my furnace that was not working. Jorden came out and diagnosed the issue very quickly. He was very polite and explained everything really well to me. Their prices were very reasonable for the service that needed done. My furnace has been working great ever since! I will definitely be using them in the future and would recommend them to my friends and family!
Lora Hartley
Mar 09, 2018
Report
My furnace went out early morning.I called and talked to a very polite woman named Sarah that answered all my questions. They came out by noon that day. Since my furnace is older they had to order a part but the Tech got my furnace running for the time being.(Blower motor)..He came out early the next day and fixed it. The tech was very nice, very polite. My bill was exactly the price I was quoted. I will definitely refer them to my family and friends.Great job Arrow Heating and Cooling. Keep up the good work.
Chris Mahin
Jul 06, 2016
Report
I wish I could give Arrow a positive review but they've been very disappointing. I called Arrow about a year ago to help troubleshoot some cooling issues I was having in my home. Since they were the original installer when the home was built I figured they would have the best knowledge of the home and my situation. It was late in the cooling season so there wasn't much that could be done to determine how to improve the home. I was told to call in the Spring, have a "Spring Tune-Up" done, and that would be a good opportunity to explore the problem I was having. I called Spring 2016 as recommended
Joe A.
Jun 14, 2016
Report
A/C motor went out this Saturday. Called Arrow since system still under warranty. Despite claiming to have 24 hour service, they said they were not available even if we wanted to pay the emergency call rate the were booked up both Sat and Sun. The tech I spoke with seemed like a decent guy told me the system was under warranty an if I called the off first thing Monday morning they could get me scheduled. I called multiple times starting at 8:00am but it kept going to their "after hours" call service who could only take a message. I finally go ahold of someone there around 8:50am. I told
Pamela Lewis
Dec 30, 2015
Report
