J Squared Plumbing

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I was very pleased with the customer service; effective and efficient work from MJ. Thank you very much... especially on such short notice!! I greatly appreciated it1
Services: Repair toilet, Unclog drain

Customer service representative Mia is terrible. We had an irrigation pump leaking at our house and my husband called them, big mistake. The price was to expensive to replace so we opted to have it removed. The fixture was removed and the line was capped. About 2 days later the line started leaking really bad. My neighbor noticed that we had a waterfall coming off our driveway and called the emergency water company to shut the water off. We have been in the hospital with our daughter and wasn't home. My husband called J2 to come out and fix the work the just completed and we were told it wasn't

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We had an amazing crew to come out to our home and repair a leak at out water meter. They were fast, friendly, and professional!
Service: Find & repair leak

Positive: Professionalism, Punctuality, Quality, Responsiveness
We had a huge mess. They came out on short notice and did an excellent job. We paid a high price but I had nothing to compare it with due to the initial problems we created. Very kind and respectful employees.
Services: Install garbage disposal, Install faucet

Critical: Professionalism
When someone calls, the receptionist should NEVER hang up on you while you're talking. If this is how you conduct business, then I wonder how you keep clients.

After being stood up by another 5star Plumber, I called J Squared and they sent out a two man team within a hour. Staff wore masks and were polite and professional.
They gave me one price and up front and stuck to it and spent about two hours making sure the drains were cleaned out back to my septic tank. I highly recommend them if your in a bind.

Cut corners, don’t take responsibility, created thousands in damaged pipes/rework to fix their mistakes, do not use.... Horrible follow up and customer service.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Mia helped set the appointment and Mike came out to perform the service. This is my second time using this company and the experience has been great both times. I think I found my go to plumbing company! Highly recommend their services 👌
Service: Find & repair leak

The didn't call me back to schedule a fix for me issue the receptionist hung up on me and didn't call back. Very unprofessional. Would not recommend to anyone.

Critical: Value
The individual who showed up was responsible, professional, and timely. He quoted $275 to snake a drain on top of an $80 roll fee (which I was fine with). The $275 was highway robbery. I replaced the entire drain myself when he said snaking was questionable. Cost me $45 and my labor. Won’t call them again.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
These guys did an excellent job. 45 minutes a new gas hot water heater was installed. I recommend these guys anytime.
Service: Install water heater

I spent $4000 for J Square repair a drain that ran maybe 20 feet into my yard at a rental property on Fredericksburg that turned out pretty good. Because they did such a good job I called them out on another job at a Hopewell rental property.. I had a leaking bath tub valve that would not turn off. J squared charged $270.00 to replace the stems, plus $45.00 to service us after hours. I was happy with that job because the leak was taken care of. About a month or 2 later I had the same issue to occur at the Fredericksburg property so I called J Square. The plumber who arrive did not change out the

Do not use this company. Plumber Ricky overcharged me to replace a shut off valve for my kitchen sink because I am a female and assumed I wouldn't know any better. After speaking with my boyfriend and father I was told that there is no way it costs $348 for the job. Who does this to someone at Christmas time?!?!?

J Squared came out to repair a cracked PVC fitting from my main water shut off valve back in September 2015. This month, we had a huge water bill and called J Squared to find out what was going on. Broderick Jackson arrived and It turned out that all the work J Squared previously performed was great, but that the new replacement fitting had failed. Mr. Jackson didn't want the same problem to happen again so he removed all the PVC fittings and pipe and sweated in new copper lines and worked with me on the final price and only charged me for the service fee and materials as a result of the

I was referred to this company by a friend. My dad had some issues with his water heater a few months ago where he couldn't get it to stay on. I called the guy I was referred to (which was the owner Mr. Jackson), and he says he would send his guys out. They came, I wasn't there, but my dad said they were great. He said they were so nice and professional that he even tipped them. The greatest thing was that Mr. Jackson came by my dad's house a few days later just to check the job of to make sure it was done correctly and efficiently. He is very professional and personable and I appreciate

JSquared has come out twice to service our plumbing. Both times the issue was resolved and fairly quickly. We also had a followup call from them to make sure we were satisfied, which we appreciated. Good Service and we would use again

Called them in because of a toilet overflowing. They said $65 to come over.. fair enough. then they said the ball needed to be changed and a toilet snaked. Since it took under 5 minutes to do, we asked them to change 2 others.. WOW.. a $400 bill (not itemised), each ball was $60.. you get them at home depot for $5. Never use them. I have complained about them to the better business bureau as well.

This company does fantastic work! They sent a plumber named Corey to my home the day after a "service man" from Mr. Cool Mr. Heat (see review) came out and caused major water damage to my place and the place below mine. Corey took a quick look at my hvac and said the company that worked on it did a terrible job. He showed me a huge clog in my hvac drain that Mr. Cool Mr. Heat charged me to blow out (but never did), and he showed me that Mr. Cool Mr. Heat failed to use pvc glue to glue the pipe back together and prevent water from dripping to the floor.

I've also used J Squared