Custom Pools
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Custom Pools
Our pools are designed and built with both structural integrity and elegant design in mind. From the initial design stage, all the way through the construction process, your pool will always be designed and built with the highest quality standards in the industry. Contact us today for a design consultation!

Built without wood or metal, your Bullfrog Spa will never rot or corrode. Unnecessary holes and plumbing used in conventional spas were eliminated to prevent leaks and failures. Customer service is our biggest priority. Our entire staff, from sales to store personnel and service crews, has received CPO (Certified Pool/Spa Operator) certification from the National Swimming Pool Foundation.

This special training ensures the highest safety standards are delivered to you and your family. We've been building pools with a commitment to quality since 1968. Now, with three generations in the business and over 5000 pools in the ground, we're here to help you design and build the custom pool of your dreams.
Services
Our process involves a detailed and meticulous design and construction plan that insures everything goes smoothly from start to finish. We have the largest service team in New England and have been making people smile from Bar Harbor to Nantucket with our advanced pool construction process. We'll set up a consultation and come over to meet with you and discuss various options.
As a member of the Master Pools Guild, our sales and construction crews stay on top of new innovations and designs. We take pride in being technology savvy so homeowners can enjoy the ease of our smart pools! Our top construction leaders have now installed and overseen thousands of Custom Pools, making us the best pool builders in New England.
Custom Pools is a Master Pools builder with a mission to build you one of the finest pools in the world - a unique pool according to your dream that you will love and be proud of for years to come.

As a Master Pools builder and a member of the Master Pools Guild, you can rest assured that your new pool will be built using leading industry technology and construction techniques, according to the Master Pools Guild Code of Ethics, which respects the rights of clients.
Our family has been building custom gunite pools since 1968 with over 5000 pools in the ground! With three generations committed to customer satisfaction, we've proudly built and maintained good relationships with each and every client. We've built and designed a wide range of pools from simple backyard pools to elaborate custom designed pools for famous authors, comedians, actors, pro athletes and musicians!
With the increased expenses of taking family vacations, many people have turned to the alternative of creating their very own oasis in their own back yards. Not only does a residential pool continue to provide summertime fun year after year, it increases property values for a solid return on your initial investment.
Reviews (9)
Jake Silver
Jake Silver
Jul 01, 2021
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(License plate: 401-9899) Didn't know you had to teach your employees how to read, when it says right lane ending with a bunch of construction stuff up you think you'd slow down not speed up to pass and almost hit someone in the lane left of you, guess not with this company, got the bird from both employees in the truck too, if anyone ask me this place is a no.[time and place of issue] - 10:30 southbound on I93 exit 8
Dee N.
Dee N.
Jun 10, 2021
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They installed our pool years ago. I called for maintenance work we needed done in our pool and they didn't want to have anything to do with us because we don't use them to open/close our pool.
I understand they're busy, but not courteous at all.
Alan Ball
Alan Ball
Sep 04, 2020
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Hot tub stopped heating. Called for service and they came the next day. Technician Drew called as promised and was on time! Extremely professional, diagnosed the problem, had the part on the truck and was done in less than an hour. Would absolutely recommend him for hot tub repairs. No hassle service is extremely rare these days. Much appreciated.
Laurie B.
Laurie B.
Sep 02, 2020
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Good luck getting anyone there to return a call or email once your pool is done. In particular Jim and Darrell. Been trying since last September to find out information in getting our $13,000 pool cover fixed that should be under warranty. We had to call Jim every week to see when they were coming. Sometimes we got lucky and actually reached him. Usually we left a message that was not returned. Thought if we emailed the owner Darrell with our need to get pool cover fixed it would get us somewhere. . It has been a week and no word from him either. We have now gone a whole pool season with
Chris O.
Chris O.
Jun 05, 2018
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Ordered and paid for a T-155 cartridge filter but was given a knock off which is not only inferior but sells for a full 50% less. How many customers has Custom Pool fleeced? Better check your filter tank to see if they fleeced you too.
Sally Regel
Sally Regel
Jul 24, 2017
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This is the third time I have gone to purchase my hot tub supplies in this place and u walk in and no one is to be found, this time I walked out! ! This place is the worst!!
A. B.
A. B.
Jun 26, 2015
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Fantastic service!
Had another company for 2 years and switched to Custom- what a difference!
We would highly recommend this company!
Robert G.
Robert G.
Jun 08, 2014
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Went in for parts and they were out of stock. They told me the location off 95 has the parts so I shot over there the next day and the price of the part varied. It was only a dollar difference which I did not care about but the staffs response was "he must have given the price off of memory". In fact he looked at a price sheet and gave me the price. That's their issue not the customers. A simple "sorry about the inconsistency we will be sure to get that price sheet updated" would have been a reasonable response.
Nils M.
Nils M.
Jan 27, 2011
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These guys are so excellent. Short version: in 1997 I decided I wanted a spa. Looked around, asked friends, got educated on some of the brands and what features are worthwhile and what are useless, etc. Settled on Tiger River for a brand, good combo of quality and price. The other thing that my friends said was that who you buy it from was just as important as what spa you buy. That lead me to Custom Pools.

These guys really could not be nicer to work with, helped me with a water problem early on, gave me a nice discount on a replacement cover when I carelessly trashed mine, tracked down an accessory