Hearth Works Fireplace Center
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Hearth Works Fireplace Center
HearthWorks Centers are ready to serve our Massachusetts and New Hampshire customers with 2 locations, with a complete offering of wood, pellet and gas stove or fireplaces. Our locations are managed by experts and staffed by certified personnel to advise you with your stove or fireplace project. So, whether you're a DIY or you need professional installation to go along with your new purchase, contact us today!

Our customer service is second to none! FREE ASSEMBLY AND DELIVERY ON ANY GRILL, FIRETABLE OR SMOKER $599 AND UP (within 10 miles).
Services
HearthWorks Centers offers a large variety of gas and wood fireplaces; wood, gas or coal stoves; and a huge choice of wood and gas inserts. Each of the stores are managed by experts that are ready to help you with your next project. We have our own service department with factory trained professionals to provide technical and warranty support.
Pellet stoves are less maintenance, you only have to tend to pellet stoves once per day as opposed to wood. The pellet that a pellet stove burns are actually recycled sawdust, wood shavings, corn, walnut and peanut shells, and similar bio-mass wastes that are ground up, compressed, and extruded. The 3/8-to-1-inch-long pellets look like rabbit feed and are sold in 40-pound bags.
Purchased a pellet stove from Hearth Works last year and it has been absolutely fantastic! They set us up with the perfect stove for our budget and square footage and got us everything we needed for a clean and simple install. Have been recommending friends and family to Hearth Works ever since. My experience with Hearthworks store in N. Reading and their installer company Fireplaces Done Right was good.
HearthWorks Centers offers a large variety of gas fireplaces from various manufacturers in numerous sizes and styles. There is a full assortment of trim and glass finishing to go along with any decor. Direct vent fireplaces can be located just about anywhere in your home-up against a flat wall or in a corner.
Turn your fireplace into an efficient heating source. With pellet inserts, as well as the stoves, you can control the heat output precisely to heat rooms or large areas of the home. They produce a steady, even output, and require refueling only once or twice per day. Ongoing tending of the stove is unnecessary since the product automatically feeds the fuel to the burn pot.
Reviews (10)
David Jackson
David Jackson
Jan 04, 2022
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Michael went above and beyond to help me resolve the issue with my fireplace. Thank you for your help! Stay Safe and Warm!
Mike Bergeron
Mike Bergeron
Dec 08, 2021
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Hearth Works Fireplace Center has been in business for over 25 years. We are staffed with knowledgeable, professional and friendly employees. We strive to provide you with the most accurate and up to date information available regarding your fireplace or stove project. You will always be greeted with a smile when you walk in the door at Hearth Works Fireplace Center in North Reading.
If you have a problem with anything as it relates to us please feel free to reach out to any of us. We have thousands of happy customers each and every year!
Mike Bergeron, Store Manager
William Snell
William Snell
Nov 01, 2021
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Very poor customer service following the sale and install. Enviro unit is less than 2 years old and already having issues. Every time i call them they redirect me to a field technician who does their servicing. They have yet to return a call in over a month.
Miguel Torres
Miguel Torres
Sep 30, 2021
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For the first time I write a review. I feel like I got scammed! I scheduled a service for my stove. Beware that most of the service is just a simple vacuum of the unit not much else. When I called in to ask the price of an annual service I was quoted 189. When I ask why was I just charged 219 for the service all she could say is that it probably went up. "Probably". When I asked to speak with someone who may know the actual cost of the service I was told I was speaking with the person.
The service is contracted. The contractor informed me that he had to charge me the Hearth Work price. Hearthwork
John Hedman
John Hedman
Sep 21, 2021
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We had bought our pellet stove from Hearthworks and gas recently gotten our first service/cleaning done by their service outfit. From sale, to follow up, to service, everyone was knowledgeable and friendly! Scheduling was easy and the service men were professional and friendly. Would recommend buying at Hearthworks any time!
John Warden
John Warden
May 04, 2021
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My wife and I purchased a gas insert fireplace from Hearthworks in North Reading. The experience starting off was perfectly fine, although a bit challenging due to COVID and trying to time the order with our construction. We gave the store manager, Michael, a budget and the type of fireplace we wanted and he provided us a package (you have to buy a ton of parts and other kits – the fireplace doesn’t just come all together) which we agreed to. Fast forward a few weeks when we were ready for the fireplace and we get told they don’t have this model in stock even though we placed the order weeks
Michael Del
Michael Del
Nov 01, 2020
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THIS IS WORST RETAIL STORE EXPERIENCE OF MY LIFE. This place sold me a defective product, and I had to pay for it to get fixed!
I waited 6 weeks for a lawnmower, that I was told would arrive in 10-12 business days. After finally receiving the mower, chain snapped off the drive train upon starting.
I was charged $70 to fix this! The kid, Mike , who appears to be in charge , is a completely smug millennial who told me he was “taking care of me” by not charging $150!!!.
You try to support a local business, and this is what happens.
STAY FAR , FARAWAY from Hearthworks.
Sean Oconnor
Sean Oconnor
Oct 30, 2020
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Not impressed with installation crew. Very unorganized, bickering and unsure of what was required for proper installation. Went with wood insert for efficiency and safety and have concerns if installed properly. Crew came out month before to inspect fireplace and chimney and still were unprepared. Definitely would recommend another retailer and installer for money spent.
Karen Yorgy
Karen Yorgy
Jun 06, 2020
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We purchased a gas stove and insert from Hearth Works and recommend the store highly. Michael is extremely knowledgeable and helped us throughout the process. It is a pleasure to visit the North Reading showroom; so much great eye candy. Thanks Hearth Works!
Tammy Betourney Smith
Tammy Betourney Smith
Nov 27, 2018
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I had nothing but the best experience with Hearth Works from the moment I walked through the doors to the completion of my project. I was greeted with a friendly voice and a smile. Their showroom is stunning. It is full of so many different products, with so many different options; fireplaces, outdoor furniture, fire pits, pellets and accessories. It is very clean and well taken care of.
The store manager, Michael, was very professional and knowledgeable in all the products. He didn't try to talk me into something I didn't need. He listened and guided me through my purchase. My procrastination