Eco friendly green steam carpet cleaning, upholstery or windows, hardwood or tile, the ducts or the toilets -- from Ogden to Santaquin, Salt Lake City to Park City, Tooele to Heber, Bountiful to Provo, if you've got dirt we'll get it clean! Mix and match, pick only one service or sample everything, whatever your needs, wherever you are*, we'll get you clean.
Upholstery Cleaning in Salt Lake City, or Carpet Cleaning in Provo, Air Duct Cleaning in Ogden or Tile & Grout Cleaning in Bountiful, Carpet Cleaning in Park City or House Cleaning in Logan, or almost anything else in your home, wherever you're in need. When your busy life gets in the way, and slowly the dirt and normal every day use can build up before we realize.
Each item in your house is designed with a certain care routine in mind. Let us be your cleaning expert. We love our customers, so feel free to set up a time for us to come see you at your earliest convenience. IF YOU HAVEN'T YET PURCHASED A SPECIAL, GROUPON, or DISCOUNT, Purchasing your special on the scheduling page, or directly from your technician on the day of your appointment is the best way to help Pacific Rim Cleaning.
Upholstery Cleaning in Salt Lake City, or Carpet Cleaning in Provo, Air Duct Cleaning in Ogden or Tile & Grout Cleaning in Bountiful, Carpet Cleaning in Park City or House Cleaning in Logan, or almost anything else in your home, wherever you're in need. When your busy life gets in the way, and slowly the dirt and normal every day use can build up before we realize.
Each item in your house is designed with a certain care routine in mind. Let us be your cleaning expert. We love our customers, so feel free to set up a time for us to come see you at your earliest convenience. IF YOU HAVEN'T YET PURCHASED A SPECIAL, GROUPON, or DISCOUNT, Purchasing your special on the scheduling page, or directly from your technician on the day of your appointment is the best way to help Pacific Rim Cleaning.
Services
As much as we would wish it were not so, it has become necessary to prepare and deliver this list of prep Instructions and policies that Technicians and Office Staff will follow when booking every Service Call. In an effort to set clear expectations before any Technician arrives, we hope to avoid any confusion or problems.
Service Area - To identify Job Minimum, Map Service address to 4760 S. Highland Dr., SLC 84117. Minimums can be met by purchasing discounts or specials from the office or from the technician on the day of your appointment. You can also meet the job minimum by adding additional services to the purchase of a Groupon / Living Social special.
Sign in to your account to access your profile, history, and any private pages you've been granted access to. IF YOU HAVEN'T YET PURCHASED A SPECIAL, GROUPON, or DISCOUNT, Purchasing your special on the scheduling page, or directly from your technician on the day of your appointment is the best way to help Pacific Rim Cleaning.
Reviews (19)
Ty O'Bryant
Nov 22, 2021
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Initially our experience was good. Stephen cleaned our home in preparation for an open house and we felt like the job was well done.
However after he left and we began to walk around inspecting things we found that there were multiple spots where excessive cleaner had been used and then absorbed into the baseboards leaving very visible water… damage.
I called and spoke with Alex the following Monday and told him the situation. I submitted pictures of the damage and he said he'd call me back that day with an update. He didn't. Two days later I call him back. He tells me Stephen has been out
However after he left and we began to walk around inspecting things we found that there were multiple spots where excessive cleaner had been used and then absorbed into the baseboards leaving very visible water… damage.
I called and spoke with Alex the following Monday and told him the situation. I submitted pictures of the damage and he said he'd call me back that day with an update. He didn't. Two days later I call him back. He tells me Stephen has been out
Marissa Coates
Nov 18, 2021
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Josh D.
Nov 15, 2021
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Stephen cleaned my carpets based on a groupon deal. He did a good job on that project. While at my house, he saw I had torn carpet on 3 steps from my puppy. He said - oh, my company fixes carpet too. I can fix your steps for you for 150 dollars. I said, that sounds awesome - lets do it. We scheduled a follow up time for him to come fix those stairs. This is where the good experience ended.
From this point forward, Stephen was late for every appointment we had made. I scheduled between 9 and 12 pm and he would show up at 2 pm. It took him nearly 14 hours to fix the carpet on my stairs. He would
From this point forward, Stephen was late for every appointment we had made. I scheduled between 9 and 12 pm and he would show up at 2 pm. It took him nearly 14 hours to fix the carpet on my stairs. He would
Yangzi Che
Oct 23, 2021
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Anthony Rich
Sep 17, 2021
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My experience after receiving a 4 hour home cleaning service has been terrible. Our cleaner was Lisa, she was nice but her cleaning service was very unimpressive. We have had cleanings done before with other… companies and have come to expect the level of clean that should be executed in a 4 hour time frame. This was well below the level of other competitors. After this I reached out to Pacific Rim cleaning to find a solution and have left several voicemails and have yet to have any follow up. I prefer to not leave negative reviews and look for a way to solve the issue in another manner
Shane Rasmussen
Aug 29, 2021
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Paid for 2 rooms and stairs to be cleaned, had an appointment on Monday they called and said truck broke down and rescheduled for a Friday at 12, they then called and said between 3 and 6, they never showed didn't call and would not answer calls,, we then tried calling on Saturday and they blocked our number.. do not use them they are crooks very unprofessional
Heidi Shosted
Aug 24, 2021
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I would rate these guys negative stars if I could but it looks like I have to give them a 1. This company can’t be for real. I bought a Groupon and scheduled my appointment, the night before moved all furniture etc…. Re arranged my work schedule so I could be there for their 3 hour window. The day of appointment they texted and told me their truck was broke and repairs were taking longer than usual and could I re schedule for next week. I put all my furniture back and lost 3 hours of work/money for nothing. On my re scheduled appointment day they texted with the same excuse but this time “I
West Withers
Aug 16, 2021
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They canceled our first appointment which wasn’t ideal but at least they let us know. Then they no showed on the rescheduled appointment even though they confirmed the appointment and haven’t answered to tell us why. We are selling our home and wanted clean carpets for showings. To let now. A three hour appointment window is a long time to wait for a no show.
Paul Sowu
Mar 31, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Steve communicated with me effectively on the day of cleaning. He gave a very thorough and fare assessment on what I needed done along with his professional opinion which ended up saving me money. The job was superb and my carpets look like when they were first installed. I recommend them 100%
Service: Clean carpet
Steve communicated with me effectively on the day of cleaning. He gave a very thorough and fare assessment on what I needed done along with his professional opinion which ended up saving me money. The job was superb and my carpets look like when they were first installed. I recommend them 100%
Service: Clean carpet
Allie C.
Jun 15, 2020
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Beware!!! This company (and Stephen) are dishonest and totally deceitful. (I think all the 5 stars must be his relatives.) I went through my house with Stephen, agreeing on a price, and at the end, he says he emailed me the breakdown and to just sign the iPad. The amount looked like way too much. I called the next day and disputed it to Pacific Rim and broke down exactly what we agreed to. I have a tiny house built in '73 with tiny rooms (I can't even fit a coffee table into my main room) and he charged me "extra" for each room as they were oversized!!!! I finally had him agree
T. S.
May 03, 2020
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Pacific Rim returned my call immediately and scheduled my carpet cleaning appointment within a few days. They also offered me a discount for the job. The technician Stephen stayed in close contact with me regarding his arrival time. Stephen was very thorough with his work. He left my carpets SO much cleaner and brighter then when he started. They did a much better job then I've ever done with a carpet rental machine. Highly recommend this company.
K. H.
Sep 29, 2019
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Our experience w/PRC&R was fantastic! I contacted them and they picked up the rugs that day and returned them on a Saturday (which I really appreciated). The rugs are super clean, the process was super streamlined and affordable; especially compared to the cost of a drycleaner.
Stephen is wonderful to work with: very communicative and very customer oriented. Don't hesitate to use this service.
Stephen is wonderful to work with: very communicative and very customer oriented. Don't hesitate to use this service.
Sara P.
Aug 31, 2019
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Got a groupon and thought I'd try them out. Stephen was very easy to work with scheduling and updating with eta. I have a playroom that hadn't been cleaned in 14 years, covered with stains. My expectations were low, but his service blew me away! He was able to get ALL of my stains out and the carpet and stairs look like new! He was upfront about pricing and didn't up sell or charge me for anything extra. Would highly recommend.
Jonathan Joseph Reddoch
Jul 09, 2019
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Raquel C.
Jun 10, 2019
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Burton T.
Jun 08, 2019
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I wish I could give 0 stars! I set up an appointment for my 70 year old mother I received 4 emails from them confirming my 12:00 cleaning, at 12:30 mom called and the guy was very rude and said he had a two hour time window. Here it is almost 7:00 pm and not a phone call, no show. My mother spent all day waiting for them. Horrible customer service. I sure hope Groupon refunds my money.
K. S.
Apr 05, 2019
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Stephen was amazing. We had our appointment for carpet cleaning. Stephen text me early in the day to let me know an ETA as well as when he was on his way. He did a great job explaining their process and the carpet looks great! Especially the stairs!!!! We had a few stains he easily got out and even the high traffic stairs look a few years younger! We will definitely use them again!
Vanessa Stika
Oct 04, 2018
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Brian C.
Jul 12, 2018
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They were great! My wife fell asleep on a piece of chocolate and left a pretty nasty stain on our light gray couch cushion. I called a few different cleaning companies before Pacific Rim. They all seemed good, but none of them could squeeze me in within the week, and all of them quoted me a pretty high minimum. Stephen with Pacific Rim squeezed me in on less than 24 hours notice, AND he was able to come and complete the job 2 hours early. The couch now looks spotless. He even offered to come back at a later date to clean the rest of the couch at a discounted price, in case we noticed in the future
